Josh Lankford State Farm

Lynsey W. about 1 month ago

I was referred to Josh Lankford State Farm by a close friend that loved her experience. It was a great decision! The staff has been excellent in finding discounts and explaining coverages. I tell everyone I know to swap to them. Best Agency EVER!

Lewis R. 6 months ago

Real nice no pressure

Ryan G. 6 months ago

5 stars for Mr. Jonathan and Ms. Tyler!

Anderson W. 8 months ago

Josh and his team are great! They have provided excellent service for me since switching from my previous carrier in both my home and auto insurance. They made the process of switching seamless and have been there to answer every question I have. Highly recommend them to anyone who enjoys a personalized insurance experience!

Mondra W. 8 months ago

Absolutely insane! It has been one month & 3 weeks and I have not received my insurance card, policy info, NOTHING! they never even drafted my last payment even though I constantly called to tell them that it has not come out. They told me continuously to wait. So I called again on the 3rd week and the office manager got a MAJOR ATTITUDE & WAS BEYOND DISRESPECTFUL after SHE didnt do her job. So now it goes on my report that I was late with a payment! Josh then took over the phone call and blamed me & took up for his snotty, unintelligent, rude, and LAZY office manager! I wish I could give this office less than a one star. They have absolutely no business etiquette whatsoever. Trust me, take your business elsewhere. It is not worth the hassle. I have never seen anything like this! I transferred my policy to another agency after this disaster!

Tracy M. 11 months ago

Very pleasant staff, Josh even came out and introduced himself and spoke with us. Tyler was extremely helpful and is a delight to deal with.

Dewayne T. about 1 year ago

Excellent service, quick turnaround on requests. Very professional environment always with your best interest taken when making decisions on a policy or rate quote. Ask for Gabriel Puello he is proficient, friendly and very easy to speak with. I have been with State Farm for 40 years from Atlanta to Los Angelos and now Baldwin County. Josh and his team rank at the top. If you want an agent who sincerely appreciates your business and makes sure you have the required and or optimum coverage for your needs. This is the place to do business. When you have a market saturated with State Farm agents sometimes the customer can become just a number. Not with Josh Lankford. Do yourself a favor, get a quote, move your existing State Farm policy or just stop by for information

Hernandez F. almost 2 years ago

I called to transfer my current policy and they took care of everything. I was highly satisfied with their service.

Nathan L. almost 2 years ago

Josh was extremely helpful during the process of switching to State Farm. He was very quick to respond to any questions that I had, and he was a pleasure to deal with. 10/10 customer service, and I would absolutely recommend him to anybody looking to make the switch to State Farm.

Morgan S. almost 2 years ago

Best insurance agency around! 10/10 would recommend to everyone I know.

Bella H. almost 2 years ago

Each person I spoke with was very helpful. They were patient with me when I had questions and assured me they would take care of any issues that arose. 10/10 would recommend.

Ruby B. about 2 years ago

DO NOT USE THIS INSURANCE AGENT. I wish I could give 0/5 stars. My husband and I transferred from a Minnesota StateFarm insurance agent to this agency and it was a TERRIBLE experience. ALL the information we gave to the insurance agent was not only entered WRONG but they added multiple vehicles to our account, cost us hundreds of dollars, and repeatedly talked to us (and our old insurance agent) like we were children. Not only that but nobody in this office would ever call us back! After two months of calling this agency trying to get things straightened out we had enough! If we hadn't had such a great experience with StateFarm in the past (we have been customers in MN for about 10 years) we would have found a new insurance company. We since have since switched to Jim Coleman's store (28796 US-98, Daphne, AL 36526) and have had a much better experience so far working with Mitch.