about 2 months ago
I want to thank Keri Tennant with Trey Poole's State Farm Insurance for all her help during the past few months. Keri was instrumental in assisting us with our first homeowners claim after having been a State Farm customer for almost forty-five years. We were in the process of selling our home when Hurricane Zeta damaged our roof and Keri was quick to respond with answers to our many questions. Keri helped us navigate the claim adjuster process with ease. After our roof was repaired and we closed the home sale, Keri was able to transfer our homeowners policy to a rental policy for a very brief period of time before we then closed on our new home. Keri then transferred the renters policy back to a homeowners policy. Keri handled our paperwork issues without delay and kept us fully informed of our policy status. Keri even sent us a handwritten card for our thirty-third wedding anniversary which was signed by her as well as Mr. Poole's staff. Keri has been a blessing to us - Mr. Poole is lucky to have her. I would highly recommend you to call Keri for any insurance need. Thank you Keri!!