Bruce's Air Conditioning & Heating ● Insurance Agencies in AZ ● BriteBee

Reviews

Jose U. 24 days ago

Very professional! Very detailed! Super honest walks you through step-by-step! Highly definitely will recommend with anybody best experience ever with the technician and the company
Deborah N. about 1 month ago

The gentleman, Franklin serviced my ACs and was highly knowledgeable about the equipment, its function as well as the whole operating system. He addressed my questions in a clear and concise manner giving me a high level of confidence. He was timely in his arrive and completed a full inspection of both AC units. I have used Bruce Air since I moved here three years ago (they also installed new units for the previous home owner) never had a problem with my AC as they have maintained the seasonal check up. It is a great company with a dedicated front and back of house team who provide top of the line service.
Anthony C. about 1 month ago

Knowledgeable, friendly staff on the phone and in person, and still operated by the founding families. Not pushy on trying to upsell unnecessary items just to make a sale. Came out for a seasonal tune-up on two units, took pictures of the indoor and outdoor components as they were being inspected, offered some suggestions and information on what was available for updates/upgrades in the future but was reassuring that for right now there weren't any immediate needs for major purchases. Recommended changing one small component which I accepted and also gave some approximations as to what may be the next items requiring service. The technician had been working 12-18 hour shifts for a week during the 115+ heatwave, and still arrived happy and ready to provide any assistance needed. There are many mechanical contractors in Arizona and finding a trustworthy ally for when something does break is very helpful. Going forward this will be the team I call and recommend to people who ask.
Maria B. about 2 months ago

It was 103 degrees in Tempe recently and our A/C broke. The first contact was with Patty, she was friendly and knowledgeable. She called me back as promised. We were assigned to Wesley. He was on time, friendly, and professional. he said he could fix it, and the only thing was to wait for the owner of our rental to approve the repair. The owner replied late in the day, and Wesley came by a second time the same day to get our A/C fixed. It was such a hot day, he could easily have left us for the next day. It's great to see commitment like his. I recommend this company, and I thank Wesley and Patty for everything they did for us.
Dean M. about 2 months ago

When you have a problem, Bruce's gets someone there quickly. The technicians are knowledgeable and explain things fully. I have used Bruce's for years and can recommend them highly.
Billy B. 2 months ago

Great service. Conner (the young fellow that comes out) is very friendly. respectful and professional.
Maritza H. 2 months ago

They gave us same day service which we were very grateful for since the AC was blowing hot air and it was pretty unbearable inside the house. He gave us a different and less expensive quote from the initial company we previously called ( that company told us our unit was 17 years old!!! It's only 8 and said we would need a new unit!!!) We were glad we got a second opinion!!!
Kaistie 2 months ago

Having worked in the AC business, I am very particular about my service. Bruce's has always done a fantastic job for me and has always been fair with their pricing. Wesley, my usual technician, is always very professional and takes time to listen and provide feedback. I wouldn't trust my equipment to anyone else!
Karla M. 3 months ago

I have used many AC companies but hands down this is the best. I don’t hand out 5 star reviews unless they are well deserved... so please trust that they deserve it. Brandon and Gavin took such great care of us. I had 3 units serviced and repaired at my house and sent them also to my rental house for maintenance and repair of two more units. They were easy to schedule... shows up on time.and worked very fast. They gave me a window of 10-2 and show d up at 9:59.... Fixed all the issues and I didn’t have to drain my kids college fund to pay for it. This company is awesome
Dank Starr 4 months ago

I love the service and friendly staff at Bruce's! They always go above and beyond to. Make sure it's done right. I can't recommend them enough. Thank you for the great service you provide!
Mark M. 6 months ago

I use Bruce's AC to handle all my rental properties. Tyler is the AC tech who comes out and he's 1st rate. Just as important he takes the time to explain exactly what he's doing.
James L. 10 months ago

Bruce's Air Conditioning & Heating fixed the issue very fast. They are very skillful and definitely know how to repair AC units. I am completely satisfied and happy that I turned to them.
Jennifer C. 11 months ago

AC went out late Wednesday night, called Bruce’s first thing Thursday morning and Kathy had a tech come out within the hour! This is the second time I have used Bruce’s for my AC needs and I’m so grateful I found them. Everyone has been so friendly and professional. Wish I could give them 10 ⭐️ s
Adina H. 11 months ago

Polite, respectful, clean. Much faster than I expected. Had a brand new unit the next day. They were able to work with me and my schedule. Affordable. They explained what happened in layman's terms and made sure I understood it. Great customer service. I highly recommend them.
Steven F. 12 months ago

On July 21st 2020, I called Bruce’s A/C to come out and take a look at my System which was an American Standard) 11 years old, its 10-year warranty expired. They sent out a Tech that same morning. They suggested replacement and I agreed. Later that day, Jake came out to discuss the particulars and Jake told me they could begin work the next day at 8am. Fantastic! The two Techs that came out the next morning were quite knowledgeable and friendly. They worked hard from 8:30am to 3:30pm to make a sure a everything was perfect. Any time I had a question or concern, Steve Novak at their offices was immediately available to assist. They easily have earned my trust. Steve’s mom emailed me the Invoice and she couldn’t have been nicer. I highly recommend them.
Scott T. about 1 year ago

I highly recommend Bruce's Air Conditioning! The tech that came out was professional and very informative. Not only did he have my unit fixed within the hour but he thoroughly explained everything he had to do and even showed me the part he had to rebuild. I will absolutely use Bruce's AC again whenever I need my ac unit checked out.. Thanks for the great service!