Citrust Insurance Agency

Shel C. about 2 months ago

I contacted Citrust Insurance Agency because I needed to determine the best Medicare supplement for me. It had been some 12 years since I seriously considered alternatives to my current Part D and F plans. I was remiss in reviewing my options each open enrolment period but so was my former agent. Jonathan Edewards of Citrust took my profile information and promptly got back to me with some plans to consider. He carefully reviewed all of my options and offered his advice on the best coverage for me. I appreciate the fact that he provided me with detailed plan information so that I could do my own due diligence. Customer care is the key in this industry. Jonathan was professional, responsive, courteous and informative. He offered alternative choices to compare and provided his opinion on how to pick the best plans based on his years of experience. Armed with the facts he provided, I was able to pick affordable yet comprehensive Medigap coverage. I saved money with my new health insurance plans and received more benefits.

Mariah H. 2 months ago

Edsel at Citrust Insurance has been nothing short of amazing to work with! After losing my health insurance from COVID, he took my account on from Covered CA. Switching to a whole new plan/provider can be overwhelming, but I have really appreciated how helpful he has been during this process with documents needed, things to note with different plans, etc. I trust Edsel to help let me know what plan might be best for my needs, and I'll continue to recommend him to my friends in the area. Thanks!

Claire B. 2 months ago

I was fortuitously connected with Edsel at Citrust Insurance in July 2018 through Covered California and I'm so glad! Patiently and with good humor, he helped me navigate all my health insurance options and the ins and outs of health insurance in general. Edsel listened to my needs and helped me find an Oscar plan that was affordable and sensible. Since 2018 I have contacted him directly with questions and to re-new my coverage each year. He is always very responsive and helpful and I trust in his expertise. When my parents moved to California, I had my Mom contact Edsel directly to help make getting signed up through Covered California easier on her. She loves working with him too!

Ferhunde A. 4 months ago

I needed a health insurance that served both my health needs and my budget constraints. I was lucky enough to meet Edsel at Citrust Insurance. He is truly an expert in his field. He analyzed many options that served my priorities best. He was very patient, listened to every question and tried to find the best solution. Finally, we have ended with Blue Shield California health coverage through Covered California at a really affordable price. I want to thank Edsel who is a very trustworthy insurance advisor for the best customer service one can get. I highly recommend him to anyone.

Irene K. 4 months ago

I had a great experience with Edsel! He was extremely informative and so helpful!! Sometimes it's hard to know what health insurance plan to go with and why and he made it really easy to choose and feel comfortable with the plan. He also took care of the paperwork. We did everything over the phone and through email. I found his contact through a friend. I would recommend him and this insurance agency to anyone! I really would

Mike M. 4 months ago

Edsel, you are amazing! Always available to answer my questions thoroughly....and quickly. You cannot teach that. You either have it within you to be of service or you don't. I'm so glad you do. Thank you for your knowledge and quick responsive service whenever I need you. -Mike

Kathy A. 5 months ago

Through Edsel D’Souza at Citrust Insurance and Covered California, he found me the best health insurance ever! Edsel found me an insurance that I was not aware of. After my husband retired and went to Medicare, I was left without health insurance. Edsel found an insurance that was perfect for me! It is a good quality insurance and very reasonable. Edsel also assisted my 26 year old daughter who at 26 cannot be on her parents health plans! I am so happy with my health insurance coverage. Who ever says that? I am forever grateful that I found him. On top of being very professional, Edsel is a kind and caring person. I recommend Edsel D’Souza 100 percent!

Paul A. 5 months ago

Edsel is an absolutely amazing health insurance agent and I highly recommend him to anyone. I was entirely new to the complicated world of health insurance and Edsel patiently answered all my questions and concerns and helped guide me through all the options based on my personal circumstances. If you are looking for an agent that genuinely cares about finding you the right plan, speak to Edsel.

Megan A. 6 months ago

Edsel is the best insurance agent I've ever worked with. He listens really well and takes the time to go through options so you can find the best plan that works for you. He's also an amazing person in general. I always come away from our conversations with a smile and laugh or two, which I appreciate a lot. We need more of these in the world! Working with Edsel, he's become not only my insurance agent, but a friend. I recommend him 100%!