Born on the bayou in southern Louisiana, Estée is an agent with life experience. She is a world traveler, an award-winning documentary filmmaker, and a mother who cares about protecting her clients and their businesses. Insurance is personal and Estée is ready to help.
Working with Ruth Stroup was very satisfying. She is both helpful and accessible, as well as friendly. Having a competent, local agent has been very important to me.
over 1 year ago
Professional, personable, and compassionate. I’m feeling covered and cared for!
over 2 years ago
Ruth is the best! I've known and worked with her for over 20 years. She makes things happen and has tremendous integrity.
over 2 years ago
I've been a Farmers customer for over 15 years. My original agent retired and transferred my account to my current agent. That agent has literally not returned a phone call or email in over a year in my attempts to get a policy review and ask about other coverage(of course I still get the useless automated birthday and holiday cards in the mail).
Based on reviews I contacted Ruth who spent her lunch break on the phone with me going over my policy and questions. So far, so good! She then said she'd get back to me by email on a quote and also with a letter to sign so I can transfer agents.
A few weeks go by and nothing. Calls and emails are ignored. I suppose she decided I wasn't worth her time but a quick followup declining my business(with whatever excuse) would have been appreciated. More of my time wasted dealing with Farmers.
I will attempt to talk to another Farmers agent but if this happens again then I will have no choice but to take my business to a different company. Who's heard of paying for insurance but never being able to get a hold of your agent so they can try to sell you more? It's Kafkaesque.
about 3 years ago
Ruth Stroup farmers insurance is an amazing insurance company. They helped me insure a food truck event quickly and at a fair price. They have always been very response and on top of it they happen to donate generously to my daughter's public middle school. They truly are community minded and I urge others to check them out!