Ruth Stroup Farmers Insurance

T J. 3 months ago

Alexandria has been AWESOME to work with. I've been with Farmers for a very long time but had to change service provider after receiving not so great services for my previous account manager. Once I began working with Alexandria, all of my required services have become so simple to add or adjust. She has a delightful personality and has created confidence in me, that I know any future insurance needs I may have, she will be able to educate me and get me covered.

Tami M. 3 months ago

If you are thinking about looking into insurance I highly recommend this agency. I’ve been with them for a while now, but feel like good service deserves a good review. I recently made some changes to my policy ( Ruth answered even when they were closed the day I needed to add a car to my policy) and had some pending questions. Tawny answered the phone and cheerfully answered all of my questions about my bill and policy. It’s so refreshing to have good customer service and a friendly voice at the other end of the phone. I appreciate how well they take care of their clients .

Kristin C. 3 months ago

Allie was amazing to work with in securing home insurance for our new house. I received quotes and spoke to three other agencies, and Allie was by far the nicest and most helpful person I spoke with. She called me within an hour of completing the online form, asked insightful questions, and knew Oakland and market extremely well. I would highly recommend working with Allie and Farmers Ruth Stroup Agency for your insurance needs.

Sophie L. 3 months ago

The folks at the Ruth Stroup Agency have been providing my insurance for almost a decade. In that time I have bought and sold rental properties, moved many times, had car accidents and self employment concerns, and they have always been able to provide exactly what I need very quickly. When my daughter grew up and needed to think about insurance, I steered her here without any qualms. Jennifer has been helping me most recently and has done a great job. I feel lucky to work with her.

Rottem S. 4 months ago

Dawn was absolutely spectacular! She was extraordinarily professional and responsive. Within a few minutes of filling out the online contact form, Dawn contacted me to get more information. She was able to provide a quote extremely quickly. Dawn went above and beyond to answer all my questions. She provided recommendations for different aspects of the quote. She took the time to explain why she made this recommendations. She used simple, easy to follow expectations. I have a significantly better understanding of my insurance needs as a result. I highly recommend working with Dawn!

The Epic Doggish 4 months ago

Ruth and her employees are amazing.

Jeanine B. 4 months ago

Danielle has always been extremely helpful, knowledgeable and quick to respond!

Felicia M. 8 months ago

Ruth and her team are a staple to our East Bay Community. She understands the value in giving back to local charities. Ruth truly cares about her relationships with her clients, is always a wonderful resource, and I know I can rely on her. It's not just about insurance (although she's a master at that) - it's about relationships.

Tazz B. about 1 year ago

I have been with this company for almost 24 years. Ruth has done an amazing job since I’ve been with her. I live in New Mexico now and Ruth still has contacted me regarding my concerns as I reach my peak years. 🙂 Thank you Ruth!! You’re amazing.

Scott S. over 1 year ago

They pay attention to their customers...instantly!

Wendy Q. almost 3 years ago

Working with Ruth Stroup was very satisfying. She is both helpful and accessible, as well as friendly. Having a competent, local agent has been very important to me.

Kirsten P. almost 3 years ago

Professional, personable, and compassionate. I’m feeling covered and cared for!

Christine H. over 3 years ago

Ruth is the best! I've known and worked with her for over 20 years. She makes things happen and has tremendous integrity.

Christine H. over 3 years ago

Ruth is the best! I've known and worked with her for over 20 years. She makes things happen and has tremendous integrity.

Jeff D. over 3 years ago

I've been a Farmers customer for over 15 years. My original agent retired and transferred my account to my current agent. That agent has literally not returned a phone call or email in over a year in my attempts to get a policy review and ask about other coverage(of course I still get the useless automated birthday and holiday cards in the mail). Based on reviews I contacted Ruth who spent her lunch break on the phone with me going over my policy and questions. So far, so good! She then said she'd get back to me by email on a quote and also with a letter to sign so I can transfer agents. A few weeks go by and nothing. Calls and emails are ignored. I suppose she decided I wasn't worth her time but a quick followup declining my business(with whatever excuse) would have been appreciated. More of my time wasted dealing with Farmers. I will attempt to talk to another Farmers agent but if this happens again then I will have no choice but to take my business to a different company. Who's heard of paying for insurance but never being able to get a hold of your agent so they can try to sell you more? It's Kafkaesque.

Jared B. about 4 years ago

Ruth Stroup is the real deal! Recently she went so far above and beyond that I had to add a review for her! Her commitment people in our local community is so inspiring, she is truly everywhere, known by all as the "Insurance Lady!" It was only until recently we realized she has so much expert knowledge in areas well past simply home, auto, life, and business insurance. We've been discussing buying property in the extended Bay Area and she has such great insightful ideas to assist us. She even recommended a local lending company to help us get a strong pre-approval for a home. So, whenever we have an insurance and now even real estate questions or concerns, Ruth and her staff are our first call. Reach out to her team. Gotta love Ruth the Insurance Lady!

Jessica G. about 4 years ago

Ruth Stroup farmers insurance is an amazing insurance company. They helped me insure a food truck event quickly and at a fair price. They have always been very response and on top of it they happen to donate generously to my daughter's public middle school. They truly are community minded and I urge others to check them out!

Jared B. over 4 years ago

Ruth Stroup is the real deal! Recently she went so far above and beyond that I had to add a review for her! Her commitment people in our local community is so inspiring, she is truly everywhere, known by all as the "Insurance Lady!" It was only until recently we realized she has so much expert knowledge in areas well past simply home, auto, life, and business insurance. We've been discussing buying property in the extended Bay Area and she has such great insightful ideas to assist us. She even recommended a local lending company to help us get a strong pre-approval for a home. So, whenever we have an insurance and now even real estate questions or concerns, Ruth and her staff are our first call. Reach out to her team. Gotta love Ruth the Insurance Lady!