about 1 year ago
TERRIBLE -- I was quoted for a 2 year contractor's bond. They sent me the quote, then I responded immediately and paid via their website immediately as well. Thought we were done, everything was good, until the CSLB notified me that they never sent the official bond paperwork. I follow up with CCIS more than a week later to assure my final copy was sent to the CSLB, and they inform me that "they attempted to contact me to let me know that they cannot honor the price that was quoted because their carrier determined it was too low" -- WHAT? HOW? You quoted me, sent me an invoice, I paid for the bond and then you tell me that YOU QUOTED ME TOO LOW? Your problem, not mine. You took my SSN, took my CC information, processed my payment, and now you realize your price is too low? Is that even legal? Terrible service, terrible follow up, do not recommend using them!