Frank G. about 2 months ago
So in the beginning of august I asked my agent to remove an old vehicle from my policy and add a new one via email. No response. Decided to give them a call. No answer. No call back. 2 weeks later they finally responded and started to ask questions about the new vehicle only to not respond to my response for another 2/3 weeks. I was calling every day emails were being sent every day and they wouldn’t respond. I decided I was done with coremark so I searched for different insurance companies and found one I liked. So I emailed my agent on 09/14/2020 telling them I was canceling my current policy and moving to another. I also called and you guessed it no answer so I left a message. (Still to this day I have not received a response from this person.) Late October I received a bill from my old insurance saying I owe them for October. I told them no I canceled it in the middle of September. They were not aware that I canceled. So the person I was working with at coremark didn’t cancel my policy. So now I’ve been back and forth with my old insurance since the beginning of November to now. Thanks COREMARK. I will never recommend you guys to anyone.