about 1 year ago
Chapman Insurance group is a very nice place to do business with. They put their customers first. An example of this occurred when I initially utilized their services for a quote on my homeowners insurance. I was told they could not beat the price of my current insurer and that I should stay put. Needless to say that really impressed me. I purchased another type of policy with them at that point in time. Rachel Layton, my account executive, recently assisted me on another policy. She was very informative and helpful in providing the necessary information for me to make an informed decision. She made sure everything was completed properly, the premium payment accepted by the insurer, and the policy issued timely. A fabulous experience!