Insurance ResourcesInsurance Agency

6620 1st Ave S, St. Petersburg, FL 33707, USA
628 Reviews

BriteBee Agency Confidence Score:

93 out of 100
Experience 4.2
Value 5.0
Location 3.7
Ratings 5.0

About Insurance Resources: Growing up as the son of two insurance agents, Brian had insurance in his blood from a young age. During his high school summers at St. Petersburg Catholic, Brian started working for his mother’s agency, Insurance Resources. After graduating from High School, Brian decided to become a Nole. While at Florida State University, Brian worked at a Tallahassee independent agency and received both his Property & Casualty and Life, Health, & Variable Annuity Licenses. Brian graduated Magna Cum Laude in 2010 with a Bachelor degree in Risk Management & Insurance. After graduation from Florida State, Brian continued his education at the University of Tampa, graduating Magna Cum Laude with a Master of Business Administration. Upon graduation from University of Tampa Brian accepted a position as a Commercial Lines Account Manager at Bouchard Insurance in Clearwater, FL where he was responsible for managing a multi-million-dollar book of business. While at Bouchard, Brian was awarded the President’s Chartered Property Casualty Underwriter (CPCU) Scholarship and attained the designation in 2 years becoming part of an elite group of insurance experts. In August of 2014 Brian decided that it was time for him to rejoin the family business. He came on as an Account Executive and he has exponentiated Insurance Resources’ growth in both personal and business insurance. Brian’s insurance background allows him assist clients in a unique way. By focusing on risk management, Brian looks to both better protect his clients and lower their overall cost of risk. Brian excels in writing coastal properties and is a wealth of knowledge on both Federal & private flood insurance. Brian is a proud graduate of both Leadership St. Pete (LSP) and the Tampa Bay Beaches Chamber of Commerce Leadership Institute. Currently Brian is the President of the Pinellas Association of Insurance Agents (PAIA), is a member of Partners in Network, and is pursuing his Certified Risk Manager (CRM) designation. In his free time Brian enjoys fishing, diving, running, CrossFit, and spending time with his girlfriend and friends.

Companies represented: Philadelphia Insurance, The Hartford, Liberty Mutual, Markel First Comp, Nationwide Mutual Insurance Company, Hiscox Small Business Insurance, MetLife, Progressive, The Travelers Companies, SagicorLife

Languages spoken:

Licensed in: Florida

Insurance Resources Agents

Insurance Products Offered

  • Workers Comp
  • Commercial Property
  • Commercial Auto
  • General Liability
  • Contractor
  • Classic Car
  • Motorcycle
  • Boat
  • Business
  • Commercial
  • Specialty
  • Recreation
  • Mobile Home
  • Landlord
  • Life
  • Renters
  • Auto
  • Home

Reviews

  • Tommy G. about 2 months ago

    Responded quickly

  • Corey M. about 2 months ago

    Fast and friendly communication.

  • Douglas C. about 2 months ago

    Brian has been a absolute pleasure to learn from. I do not feel I’m the easiest client and he always makes the time to help me fully understand the tangled web of insurance and what’s important for my needs. Thank you Brian!

  • Douglas C. about 2 months ago

    Brian is on the ball. He has taken time to help me learn the ropes. Quick to respond to any concerns or questions. Even help me research topics I face that may help me understand better.

  • Russell H. 2 months ago

    I was very pleased at how well Anita stayed on top of the process not realizing that the old insurance company for our condo was not going to continue with us due to water damage. She was very good at finding a new insurer who was close in price for the premium we were paying and all the specifics which needed done to get us insured in a reasonable amount of time. Thanks again and keep up the good work.

  • Megan B. 2 months ago

    As a first time homebuyer it was nice having the ins and outs of homeowners insurance explained so I could make the best informed decision possible. Every other quote I received left me questioning what I was paying for. I feel confident I got the best.

  • Carlos C. 2 months ago

    Susan B. Was great to work with and her policy knowledge and great documentation allowed my wife and I to make the best decision for our family. Even though we were almost 900 miles away when the house was purchased, Susan’s responsiveness and quick follow up was greatly appreciated.

  • Eldora W. 2 months ago

    Make suggestions on ways to lower insurance costs, everyone friendly and attentive to my needs in a timely manner

  • Judith C. 2 months ago

    You and Kris Morrison are always available to answer questions and suggest better options. I appreciate the great service

  • Edward K. 2 months ago

    Knowledgeable and courteous

  • Eileen S. 2 months ago

    I love your customer service and rates and I just recommended someone to you. You have insured for for over a decade and I’m very happy

  • Joel F. 2 months ago

    Brian, was great. I have a pretty complicated insurance portfolio and Brian was able to take a look at it, identify some gaps that I did not realize existed, and get those gaps covered. We now have all our policies with Insurance Resources,

  • Jamie S. 3 months ago

    I was recommended to Anita Ford to compare insurance and pricing. I found it easy to work with Anita. She was professional and thorough and able to lower my costs.

  • Ronald F. 3 months ago

    Great personal service. Confident and timely.

  • Sheri S. 3 months ago

    Anyone can quote you a rate, but Kris at Insurance Resources goes above and beyond by asking the necessary questions to make sure you are properly insured. Many insurance companies quote low rates to get your business, and then when you need it the most, you find out you don't have the coverage you thought you had. Kris is responsive, always returns calls in a timely manner and has your back! She is pleasant and knowledgeable! Highly recommended!

  • Sandra D. 3 months ago

    Helpful and positive attitude.

  • April K. 3 months ago

    We like your emailed newsletter. Your team acts in a very professional manner. Your office is conveniently located.

  • David C. 3 months ago

    You responded to my requests and needs with immediacy which my previous company did not do. You directed me clearly to what the process was and what I needed to do to gain the required insurance I needed.

  • Charles R. 3 months ago

    Anita, your folks are always responsive that's why I do all my insurance with your company.

  • Warren R. 3 months ago

    Brian is responsive, professional, and extremely knowledgeable. I highly value his ability to get insurance offers from multiple carriers so I know I received the best deal possible. Brian and the support staff at Insurance Resources are top notch and I know that if I ever need anything I can count on them to be there. Highly, highly recommended.

  • Thomas K. 3 months ago

    Knowledgeable in all aspects of Insurance, thorough in explaining options available, and finds the best product to fit your needs. I would highly recommend Insurance Resources. I would also highly recommend agent Brian Ford.

  • Jacqueline P. 3 months ago

    I have never worked with an insurance agent like Kris Morison--she goes out of her way to make things smooth for us. She always finds the best solution. We are moving from one condo to another one and she found great coverage--but it is her 'can-do' attitude that makes all the difference! Kudos to Kris. Jacqueline Byrd-Nickels

  • Beth H. 3 months ago

    Brian has always been very responsive and knowledgeable.

  • John W. 3 months ago

    The Insurance Resources Team was outstanding. Linda Loperena and Sue Brochetti worked as a team to find cost effective coverage to a unique circumstance. Each was truly responsive and answered each and every question professionally and provided a wealth of information and suggestions for coverage. They also worked with me to terminate a unneeded policy even though it was really small dollars. Before her death, my mother had dealt with Insurance Resources as well. It is a truly professional and customer focused insurance office.

  • Richard B. 3 months ago

    I have always received prompt phone/email call back regarding any problems or questions I had at any time since we started to use Insurance Resources. Brian and his staff have always given first class service and I would have no problem referring any one to their company.

  • George C. 3 months ago

    I think that Brian has been extremely helpful. He's done a great job of explaining the process to me and I really get the sense that he will be there if we need him on a claim or other issue with a carrier.

  • Paul G. 3 months ago

    Keeping me informed and updated

  • Leslie W. 3 months ago

    I have found this company very trustworthy in finding the right insurance for my needs because they have access to many options and can determine the proper fit for me.

  • Steve N. 4 months ago

    The level of research to find the best possible option for my insurance needs gives me great confidence in my ultimate decisions. Thanks for the care and professionalism you exercise when helping me.

  • Michael F. 4 months ago

    Kris Morison provides prompt excellent service and follow-up!

  • Deborah M. 4 months ago

    Customer service is excellent. Questions are always answered in a very timely manner. Kris is very pleasant to do business with and so is her associate Linda. I highly recommend them for your insurance needs.

  • Charles N. 4 months ago

    Very helpful

  • Gary N. 4 months ago

    Very friendly and helpful

  • Robert S. 4 months ago

    timely in your response to our request for coverage

  • Hilda M. 4 months ago

    I am very happy with your Agency. If I need any assistance, Sue is right there for me.

  • Beth D. 4 months ago

    Brian was extremely helpful providing knowlege and guidance to ensure insurance coverage met are needs. He responds quickly and kept the process moving. Thanks for doing such a great job Brian!

  • Alvin K. 4 months ago

    I appreciated the quick response to my claim problem. I was not aware of having to send info after the repair was done which would have prevented the notice about my policy. But after sending the required data, the matter was resolved very rapidly.

  • Thomas P. 4 months ago

    Listened and responded to my specific needs and challenges and responded quickly - really cared about my situation

  • Lisa K. 4 months ago

    Brian leads me through the crazy world of insurance in a way that makes me feel comfortable with the information provided and decision made.

  • Robert E. 4 months ago

    Recently referred a client buying a home to Brian for HOI and flood quotes

  • Tom T. 4 months ago

    I get great service from Insurance Resources for my insurance needs. I have all my home and auto policies through them. My agent is Kris Morison and she always gets back to me promptly when I have questions. I highly recommend.

  • David P. 5 months ago

    Susan always handles all of our questions in a timely manner.

  • Margarita D. 5 months ago

    Anita Ford was a very professional, quick and accurate agent.

  • J.C. C. 5 months ago

    THE STAFF WAS ALWAYS AVAILABLE AND COURTEOUS AND WOULD GET ME THE INFO I NEEDED !!!!

  • James S. 5 months ago

    Susan and the Insurance Resources team have been excellent in providing the right insurance products for my FL rental condo particularly during a recent renovation. Excellent company and individuals to do business with.

  • James S. 6 months ago

    Susan and the Insurance Resources team have been excellent in providing the right insurance products for my FL rental condo particularly during a recent renovation. Excellent company and individuals to do business with.

  • Dennis K. 6 months ago

    Susan, You always called back! And, if you didn’t have answers, you got em! Very important to me!!!

  • David W. 6 months ago

    His team got things done quickly and efficiently. Brian is exceptionally knowledgeable and and a very pleasant agent to work with!

  • Janice D. 6 months ago

    You made yourself available to fit my schedule even though it was most likely inconvenient for you and you worked with me to give me affordable policy. You took the time to explain things to me. You as well as your front line staff are friendly, warm and professional. I appreciate the honesty and sincerity we were shown.

  • Frank F. 6 months ago

    Quick response and callbacks to issues and concerns. Accessible agent.

  • Sridhar K. 6 months ago

    Appreciated your prompt and efficient service. Thanks

  • Christopher C. 6 months ago

    Prompt and professional.

  • Rhonda H. 6 months ago

    You went above and beyond to help me when I was under a tight time constraint to get workers compensation insurance. You were in communication with me after regular office hours during the holidays. You have always been very responsive and easy to work with. I have already shared your name with colleagues. Thank you for being there!

  • Paulette R. 7 months ago

    Karen was most helpful to me in going over a claim that was unsettled with another insurance co. She has always been personal and professional. She has helped me in the past as well, in keeping my Citizens insurance. It is always a pleasure doing business with Insurance Resources.

  • Dorothy K. 7 months ago

    Very professional

  • Jack P. 7 months ago

    Susan did a great job in identifying all of my insurance needs for a new condo. I would recommend her highly.

  • Corey W. 7 months ago

    Great experience!!

  • Bob B. 8 months ago

    Quick and reliable response with options for decision making.

  • Steven B. 8 months ago

    We had our 4 point inspection omit the amp test and Susan was wise enough to make sure it was completed before submitting our policy forward which eliminated any possible issues.

  • Gary S. 8 months ago

    We continue to use your company & Karen it is because you are always so pleasant & go out of your way to be helpful thank you for all you do

  • Alexis S. 8 months ago

    Thank you Brian for your follow up and working with a tight window.

  • Melinda I. 8 months ago

    Timely response, kept me updated, found the right insurance coverage for my needs, answered all my questions, made the process as simple as possible

  • The S. 8 months ago

    Great customer service. Personable representatives. Timely response.

  • Bruce M. 8 months ago

    Timely response, transparent with information, gave recommendations.

  • Jesus P. 9 months ago

    Brian is very responsive and professional. He knows his industry! Thanks Brian!

  • Carlton T. 9 months ago

    Smooth transfer to new agent when ours left.

  • Nick D. 9 months ago

    Sue Brochetti always gives me prompt and professional service!!

  • Bobby H. 9 months ago

    We love the prompt and personalized service we get from Brian. As first-time home buyers it's reassuring to know we can always turn to him with any questions that may pop up at anytime.

  • Herman L. 10 months ago

    Inspection was timely and reasonable and you provided the insurance that I requested.

  • Faith H. 10 months ago

    Ever since I lived in Gulfport, and left there 10 years ago, I have continued to use you as my agent. I have always felt that I had the best possible agent for me. Kind, explained things to me, never rushed into making important decisions. Just, and all around great company. Thank you.

  • Andrew J. 10 months ago

    Friendly, timely , and trustworthy

  • Raymond K. 10 months ago

    I like your calendars and trinkets.

  • Howard M. 10 months ago

    prompt response and friendly and knowable staff

  • Richard I. 10 months ago

    I have always been taken care of with a smile and quick action.

  • Adrian D. 10 months ago

    Insurance Resources have handled our home insurance needs for the past 14 years. Their responses to the few concerns or questions that we have had have been prompt and helpful

  • Jan G. 10 months ago

    Great responsiveness. Helpful in discussing different options.

  • John F. 10 months ago

    Kris Morrison and her team are very responsive. Kris is always looking out for the best possible rates for us. We are particularly appreciative of all her help as we are non-residents and need more assistance in navigating local requirements. Kris has always made us feel special as customers.

  • Else F. 10 months ago

    You have always been very responsive to my requirements, always helpful, professional and knowledgeable

  • Jose F. 10 months ago

    Good help and great service

  • Thomas D. 10 months ago

    I just enjoy doing my insurance with you. You are always helpful. You always have an answer for my problems and questions, and Karen is a sweetheart who I met the first time I went into the old TI office. She is the reason I do my business there

  • Michael S. 10 months ago

    Even though Citizen's tried to cancel the insurance based on incorrect assumptions on repair work that had been completed your team contacted us immediately and moved quickly to rectify this insurance issue.

  • Frank F. 10 months ago

    Always respond quickly to phone calls and follow up in timely manner. I appreciate respecting my time.

  • Mary Ann F. 10 months ago

    I check in when it is time for annual renewal of auto, homeowners, flood insurances. I always receive a very prompt reply from my representative who gives me the information and advisement I requested.

  • Peter B. 10 months ago

    Followed through on any issue promptly and accurately. Proactive in providing your services.

  • Grace A. 10 months ago

    Always quick in responding to any questions I may have.

  • Marton B. 10 months ago

    Our mortgage company recently requested proof of flood insurance and a call to your office solve the problem quickly.

  • Jean B. 10 months ago

    Goid friendly service

  • Gregory H. 10 months ago

    good job !

  • Jim W. 10 months ago

    Brian has always been great Insurance agent to work with over the years. He is always available to answer any questions that i might have on my insurance policies or general insurance questions. I have been a Real Estate Broker for 40 years and have been very satisfied with Brian and his staff! Very friendly to work with too! He is very smart knowledgeable insurance agent and great a person as well I highly recommend Brian and Insurance resources!

  • Bruce J. 10 months ago

    insurance resources has done a very good job for us over a long number of years.

  • Stephen H. 10 months ago

    Your staff is always available either by phone or in person to answer questions I have regarding yearly decisions on home insurance. I find the online news letter important with regard to any changes coming in the Florida insurance industry and changes in regulations.

  • Dorothy M. 10 months ago

    Brian is always very helpful and quick to get back with me

  • Elizabeth D. 10 months ago

    I have used Insurance Resources for many years. They go above and beyond to get you the best rates. The level of customer service is beyond expectation. They truly care about their clients. I have recommended, and will continue to recommend them. A++ company!

  • Elia B. 10 months ago

    my questions have been answered in a timely matter and when the hurricane season rolls around there newsletters are very informative

  • Carolyn J. 10 months ago

    Very professional and knowledgeable,answered all my questions prior to insuring with them.

  • Jan J. 10 months ago

    Service prior to and after insurance term has been prompt and professional. Assistance provided on my one claim years ago was also handled in the same manner.

  • Robert G. 10 months ago

    My agent, Sue Brochetti, is very prompt and efficient. When my car insurance comes due, she always makes sure that it is the least expensive.

  • Anthony G. 10 months ago

    IR has always been there to answer all my questions promptly, and make professional recommendations that are always in me best interest. Great service minded organization.

  • Lorraine G. 10 months ago

    I've always received excellent customer service from Insurance Resources

  • Lawrence S. 10 months ago

    Anita Ford has been very responsive and helpful as we switched agents from Tampa to Pinellas County. She has answered every question and helped us far more than my the agent at the previous company that handled my homeowner's insurance. I have since recommended her to family and friends who, at might recommendation, have similarly switched their agency to Anita. Thanks for all your help!

  • Barbara F. 11 months ago

    For my situation, they helped resolve my concerns in a polite and quick manner.

  • Sirma F. 11 months ago

    Karen has been our insurance agent for our property in Florida since 1991. She has always kept in contact with us and answered all questions promptly whenever policies come up for renewal. She has always helped us navigate the Florida home insurance landscape which is not easy when you have property near the beach. A couple of years ago she spent a great deal of time helping us turn the three separate policies we had been carrying for many years into a much lower cost single policy that had just become available to us. And currently she is working on finding us a better and more cost efficient policy. Karen and the rest of the Insurance Resources staff have always been there for us and we are very appreciative.

  • Dennis F. 11 months ago

    Insurance Resources' agents are knowledgeable and professional. I recommend Insurance Resources to anyone looking for a full-service insurance firm.

  • Barbara W. 11 months ago

    Always eager to help, excellent communication and recommendations, friendly staff, prompt service with great willingness to truly help the client find quality resources. Thanks for all you do.

  • Robert E. 11 months ago

    always there when I need you

  • Russell W. 11 months ago

    Attention to detail, competitive pricing, good customer service.

  • Mark C. 11 months ago

    Great customer service and very effective on getting good rate

  • Glenda B. 11 months ago

    I am so grateful that reinstating my insurance was easy because it was made flawless by the people at insurance resources. Thank you very much.

  • Jeffrey S. 11 months ago

    Always take care of my needs

  • Eugene B. 11 months ago

    It is always a pleasure dealing with Brian Ford. He is very professional, knowledgeable, quick to respond, and explains all the options available.

  • Edward K. 11 months ago

    Always helpful and professional

  • Janice C. 11 months ago

    Always available to cheerfully answer questions, couldn't ask for better service. A loyal customer since the mid-90's.

  • George D. 11 months ago

    Quick response to my questions! Feel like you are always looking out for my best interests.

  • Arturo B. 11 months ago

    Service is good.

  • Ken B. 11 months ago

    Kris was very helpful and spent a great deal of time in finding an auto & home insurance companies for what I needed. Thank-you Kris

  • Angela C. 11 months ago

    Whether I call or email Insurance Resources, I always get a prompt, courteous response.

  • Richard B. 11 months ago

    you guys are simply the best at what you do

  • Schuyler B. 11 months ago

    Karen Poirrier is going knowledgable, deep experience. You get reliable advice/recommendations from her.

  • Paul B. 11 months ago

    First your prompt response to any question. Secondly, you always take the time to explain any new policy or change to us. You and your staff are very courteous and this individual service is not the norm in business today!

  • John W. 11 months ago

    It’s easy to deal with you over the phone especially as we in Canada have some differences to the U S A. And you have taken the time to explain. Also appreciate time you took to find me another Insurance company when the one I was useing changed the rules on me. Good fortune you deserve it. Cheers P.s I would appreciate however when in change my account manager you let me know J

  • Joseph R. 11 months ago

    I have always been impressed with the staff and their attention to customer service.

  • John R. 11 months ago

    Professional and helpful staff.

  • Krzysztof S. 11 months ago

    I am pleased we can work together via emails on my various policies.

  • Michael S. 12 months ago

    Pam and I both have held senior management positions and we both focused on knowing and understanding our product line, being totally truthful, and swift communication to our customers, which includes everybody in the world including yourself. You have shown exactly these qualities to us and if it had not been for that, we would have shopped around until we found what you were providing to us. Your immediate follow through and then your immediate actions to the work getting our policies in place made a huge impression. You communicated to us every-time we asked questions as well as when you needed information to process our policies in a timely manner. We expect this to continue on both parts, and we have no doubt that it will based on our experience with you from the beginning.

  • Kevin S. 12 months ago

    Brian Ford is the bomb.com

  • Mary S. 12 months ago

    Brain is always available when we call or quick to get back to us. He is very knowledgeable, courteous, friendly and approachable. Best choice we made having Brain manage all of our insurance policies.

  • Manjinder J. 12 months ago

    Always very helpful!

  • Troy L. about 1 year ago

    I’m all about follow up and follow through as well as competitive price. I received all those dealing with Brian Ford he really helped me understand the process and type of insurance I was getting. Thanks again Brian Ford for your great customer service and I will refer you.

  • Lorianne K. about 1 year ago

    Been working with IR and Susan going back to early 2016. Was very efficient to start with, and Susan was very helpful and responsive to our questions. Would recommend highly!!

  • Terri H. about 1 year ago

    I contacted 3 agencies to obtain a quote. Brian with Insurance Resources was the most responsive and the most detailed. Additionally, he took time to discuss additional coverage that we should consider in the future. He was informative and responsive, but not pushy.

  • Walter H. about 1 year ago

    Special effort was made to ease our connections with our mortgage company Much appreciated.

  • Brittany R. about 1 year ago

    Always helpful, quick response time, no problems

  • Ro O. about 1 year ago

    Brian provided excellent service with accurate and timely responses. He is very professional and helped out a lot with the process by contacting the lender and staying on top of things. He also helped me save tons of money on an insurance by explaining the insurance and coverages when the lender had no idea how to handle. Thank you Brian and team.

  • Janet K. about 1 year ago

    Timely and thorough replies to questions. Like the newsletter too.

  • Patricia S. about 1 year ago

    Whenever I have a question or a problem you are always there with help. you also return my calls in a timely manner.

  • Katarina Z. about 1 year ago

    Great and friendly staff, best insurance rates in town.

  • Dieter W. about 1 year ago

    Hi Karen, you always did a great job!

  • John B. about 1 year ago

    Very professional agents , easy to talk to and conduct business. Would recommend other people.

  • Richard R. about 1 year ago

    Susan, I just wanted to say thank you for going above and beyond to get the proper insurance for our home, cars and boats. It's a pleasure doing business with you.

  • Sharon B. about 1 year ago

    Always a pleasure to talk to all of you

  • Donald D. about 1 year ago

    Susan was very friendly and very helpful.

  • Candy L. about 1 year ago

    EVERYTHING‼️‼️

  • Stephen K. about 1 year ago

    You've always made us feel that no question or problem was too small and we like how quickly someone gets back to us with the information we needed. That doesn't always happen with the big insurance companies.

  • Daniel S. about 1 year ago

    Very professional always get a answer to my questions

  • Michael H. about 1 year ago

    Very pleasant on phone. Took tiime to help in a very nice, personable way. Price was good compared to other insurance companies. Thanks.

  • Michael G. about 1 year ago

    Courteous, good follow-up.

  • Jospeh S. about 1 year ago

    Susan was very knowledgeable in helping us with our insurance needs in Florida. The requirements differ from state to state and Susan was patient and explained what was best for us. We received good rate quotes from multiple companies and chose what was best for us.

  • Edward J. about 1 year ago

    It easy and personable working with Sue.

  • Nancy G. about 1 year ago

    Follow up and communion is as important as price.

  • Eileen W. about 1 year ago

    Answers questions on my insurance and is friendly.

  • Aaron T. about 1 year ago

    Brian my agent is very knowledgeable with all answers of my questions and helpful through the process. Also always answers the phone or returns my calls quickly. Thank you Brian for being so helpful

  • Thomas T. about 1 year ago

    You keep us informed of issues that could affect us.

  • Wilfred W. about 1 year ago

    After my wife Carol passed away ,your office was extremely helpful to me and I will always be very grateful for that. I could not have done it with out your help. Thanks again!

  • James W. about 1 year ago

    Someone is always available if we have a question or concern!

  • Edward E. about 1 year ago

    Quick turnaround on comparative quotes.

  • Ronald T. about 1 year ago

    Karen is always very professional and easy to talk to and discuss our needs with and also looks out for what is best for us.

  • David S. about 1 year ago

    Very responsive and always willing to help.

  • Donna H. about 1 year ago

    I’m very impressed with the way you’re always trying to get the best rates available for me.

  • David S. about 1 year ago

    You made insurance simple. Thanks

  • Michael N. about 1 year ago

    Great personal service. Easy to deal with

  • Greg F. about 1 year ago

    Quick, attentive, and professional. Brian took all the time I needed to understand the specifics of the policies he secured for me. I'm very pleased with the customer service and the knowledge Brian shared with me.

  • Mary S. about 1 year ago

    Courteous and timely responses to my inquiries. Sometimes you put it in your calendar to remind me of something. Thanks, Mary

  • Nancy C. about 1 year ago

    Responded to our needs in a prompt manner!

  • Matthew S. about 1 year ago

    Very knowledgeable and took care of an emergency situation quickly

  • Gage S. about 1 year ago

    THE FORD'S ARE GOOD PEOPLE AND OLD FAMILY FRIENDS. I ENJOY DOING BUSINESS WITH THEM BECAUSE THEY TREAT ME LIKE FAMILY AND LOOK AFTER MY BEST INTEREST.

  • Lawrence R. about 1 year ago

    Brian and Insurance Resources have always been very responsive on claims, questions and insurance needs, even when the power was out. I highly recommend them.

  • Clark R. about 1 year ago

    Brian Ford is what brought me and keeps me with your company.

  • Louis R. about 1 year ago

    Insurance Resources personnel are responsive and always willing to assist.

  • Beth D. about 1 year ago

    Brian was extremely helpful providing information and answering questions. He was very responsive which was much appreciated as it was a time sensitive transaction.

  • Twila S. about 1 year ago

    You stayed right on top of the need to change insurers (through no fault of our own) and found very competitive options and helped us make the change before the deadline. Thank you.

  • Roberta R. about 1 year ago

    Your customer service Is excellent....you are always very helpful and respond right away to my needs. And your prices are fair.

  • Donald J. about 1 year ago

    We were very well received and had no wait time . Sue is so very pleasant to work with.

  • Robert H. about 1 year ago

    Good customer service .

  • Joseph O. about 1 year ago

    Good follow up with requests for help. Especially important since I live in Italy and the mail is slow

  • Paulette K. about 1 year ago

    Working to get the best cost for the coverage.

  • Nick R. about 1 year ago

    Well informed ... Timely response ... Concerned about client service.

  • Constance M. about 1 year ago

    Very professional and caring!

  • Clark C. about 1 year ago

    Knowledgeable and very responsive.

  • Mark A. about 1 year ago

    Insurances Resources takes the time to listen to our needs and fits us with the best possible coverage.

  • Marketa C. about 1 year ago

    I would like the give special THANKS to Susan who is always very helpful! Because I live in Europe we communicate through email and we always get everything done to my full satisfaction! Thank you!!

  • Karen C. about 1 year ago

    Awesome communication you never left me hanging whenever I had a question or problem

  • David F. about 1 year ago

    friendly and helpful

  • Roy C. about 1 year ago

    Brian is great to work with. Always informative and on the ball.

  • Jeff K. about 1 year ago

    Brian, is so helpful, he is patient and he always explains things so we understand!

  • Michael F. about 1 year ago

    Everything!

  • Henry B. about 1 year ago

    Insurance Resources went out of their way to find me the insurance for my business. I had tried other companies who wanted the paycheck but did want to take the time and research my situation. So yes, I would strongly recommend Insurance Resources to any stranger or friend.

  • George I. about 1 year ago

    We've used your services for years on our condos, mother-in-law's condo and in the past at our business offices. Getting estimates and coverage is always quick, done well and hassle free. Communication is far better than other insurance offices I've encountered, agents are very knowledgeable and there's no pushing to a particular insurer or to buy unnecessary coverage.

  • Edward I. about 1 year ago

    Karen is always very professional, friendly, and responsive in addressing my insurance inquiries and issues. I prefer to stay with this agency because of Karen's professionalism and will do so as long as their rates remain competitive.

  • Susan Z. about 1 year ago

    Insurance Resources always there with answers, suggestions and on the spot assistance.

  • Irwin W. about 1 year ago

    Be responsive, find solutions to save me money.

  • Bill K. about 1 year ago

    Brian took the time to learn what our insurance needs were and to offer his expertise on the types and amounts of insurance we needed. He was also able to identify gaps in our current policies that we were not aware of. Our experience with Insurance Resources has been excellent so far.

  • Art S. about 1 year ago

    Educational, transparent, great communication, and just a genuine pleasure to work with overall!

  • Gilbert J. about 1 year ago

    fast and efficient

  • Chris T. about 1 year ago

    Susan was great, very knowledgable and professional. She made a stressful thing for us a lot less stressful. I highly recommend!!!

  • Pamela R. about 1 year ago

    Brian Ford and the rest of the agency has been very responsive and easy to deal with

  • Kenneth C. over 1 year ago

    Very responsive communications, knowledgeable staff, proactive advocate for our varied insurance needs. They will go the extra mile and provide me with pdf copies of policies, binders and the like, easing the burden on my filing cabinet.

  • James W. over 1 year ago

    Whenever I refer someone to you they seem happy. Which is why I continue to refer people to you.

  • William T. over 1 year ago

    Very good customer service! Staff is very nice and easy to communicate with and all questions answered promptly.

  • Thomas B. over 1 year ago

    Got quote back right away. Answered all our questions.

  • Patricia B. over 1 year ago

    good service is who I like to do business with.

  • Candace M. over 1 year ago

    Brian is professional, patient, and friendly. He made me feel comfortable when making decisions at a difficult time in my life.

  • Karen T. over 1 year ago

    We've been with you a long time which, in itself, says what great service we've always gotten and how you've always worked to get us good deals and save us money whenever possible. There's never been an issue too big or too small that you haven't been able to take care of.

  • Richard S. over 1 year ago

    Friendly, informative and helpful. No pressure, no marketing, no advertising. Can't ask for more... or less.

  • Susan S. over 1 year ago

    I have been with this group for a long time. Always treated with the utmost professionalism. Karen is a total asset to this company.

  • Mark T. over 1 year ago

    Great communication, Brian is on top of his game!!

  • Kellie H. over 1 year ago

    I had several questions as a first time home buyer and Brian was patient and more than willing to provide the information I wanted to know. He was very professional and friendly. Also, very responsive to phone calls and emails.

  • Brett H. over 1 year ago

    Brian, the service you provided me on short notice was impeccable! Thank you. Very pleased doing business with you and your company.

  • Gail P. over 1 year ago

    You've always been respectful and helpful where my needs are concerned.

  • Michael R. over 1 year ago

    You have always provided us with fair and honest advice and guidance for our insurance needs. You have earned our trust.

  • Julie P. over 1 year ago

    We worked with Leslie this summer and she was very helpful. Also the office is close to our Florida home

  • Ben C. over 1 year ago

    Whole Team is professional eager to help and has a quick response time!!

  • Shawn B. over 1 year ago

    Great response time, and very knowledgeable.

  • Lloyd C. over 1 year ago

    Anita, Thank you and Ms. Morrison for the quick response to our insurance needs. We lived in St. Pete Beach for 20 years and moved to Vero Beach when we retired. You provided all of our insurance needs for those 20 years. Now we returned to St. Petersburg and found the same excellent service from your company.

  • Klass C. over 1 year ago

    We were overwhelmed with so much to do with this new puchase and renovations, and you made this part (puchasing insurance) so very easy for us. Thank you.

  • Mark T. over 1 year ago

    Brian is on top of his game. Easy company to work with, no game playing!!

  • Igor M. over 1 year ago

    After trying a few different agent, we found Brian who was able not only to address all our questions and concerns, but also managed to find the best insurance product for our needs at very competitive price.

  • Mark H. over 1 year ago

    Excellent communication and Brian is extremely knowledgeable.

  • Deborah H. over 1 year ago

    Your quote was very competitive and you were very responsive in getting back to me in a timely manner. Thank you. I look forward to recommending you to my friends.

  • Nora M. over 1 year ago

    Helpful, prompt service when I needed it most!

  • Brent V. over 1 year ago

    Responded quickly and walked me threw

  • Edward C. over 1 year ago

    My family and I have had Insurance Resources for many years. We have always received excellent service, and have had all our questions answered in a timely manner by the excellent and informed staff. We hope to be satisfied customers of Insurance Resources for many years in the future.

  • Michael S. over 1 year ago

    Leslie is right on top of things. Quick response and great knowledge and help. Super to work with .

  • Eric E. over 1 year ago

    you are always there when we need answers.

  • Aaron W. over 1 year ago

    We appreciate your help. Amazing job and will absolutely recommend you to others

  • Jamie J. over 1 year ago

    Brian was very professional, courteous and answered all of my questions. He helped explain everything from start to finish and was very pleasant to work with. Thankyou again for everything! I will definitely recommend your services to friends and family. Happy Holidays and Thankyou again for a great experience! :)

  • Christine B. over 1 year ago

    Prompt efficient service with a customer first approach and user friendly website.

  • Robert S. over 1 year ago

    Always helpful. Prompt service. Friendly staff. Actually just transferred a policy from another agency to Anita Ford agency.

  • Robert B. over 1 year ago

    The focused attention to detail was very re-assuring.

  • Joseph C. over 1 year ago

    Brian worked worked with me in a time of need to get insurance placed at a competitive price. This allowed me to move into my new apartment. He was able to walk me through all of my coverage needs and answer questions that I had about the different type of coverages being offered very effectively.

  • Henry P. over 1 year ago

    Assisted very fast to make changes to our policy needs.

  • Troy T. over 1 year ago

    Leslie Riordan was great to work with when purchasing Homeowners insurance for our vacation condo in St. Pete. She was very responsive and worked with me to find the best coverage and price for our policy. She also worked directly with our lender to make sure we had everything they required, which saved me the time and hassle. We would definitely recommend Leslie and Insurance Resources to anyone.

  • Betty L. over 1 year ago

    Rapid, timely, and professional response.

  • Melissa Z. over 1 year ago

    Excellent customer service, knowledge able, cost effective and best rep (Leslie) in the state.

  • Charles C. over 1 year ago

    Brian and his team are the best!

  • Cathy H. over 1 year ago

    Painlessly quick over email, great rate with good insurance company. Doesn't get better than that.

  • George T. over 1 year ago

    Customer service and best prices

  • Joseph A. over 1 year ago

    gave us multiple quotes - from two different companies and different levels of coverage within companies. and I did pass along to my brother who mentioned he was in the market for a policy.

  • Dorothy W. over 1 year ago

    Leslie was very helpful.

  • Jessica H. almost 2 years ago

    Good follow up, quick responses! And Leslie is always following up with me to make sure everything is going well! Very happy with Citizens!

  • Francis L. almost 2 years ago

    Leslie was very personable and efficient in answering our insurance needs. Her sincerity in wanting to get the best policy for us at the lowest price possible sold us on Insurance Resources.

  • Jay W. almost 2 years ago

    Always courteous and helpful. I was desperate to get the proper insurance before a scheduled closing and Leslie from your agency was the only one that answered all my questions correctly and she came up with a great solution that solved my problem and saved me money. Thank you for your great service.

  • Kevin M. almost 2 years ago

    Leslie was great to work with. she answered all of my questions in a timely fashion and seemed to really fight to get me the best deal. Leslie thanks again for your support. Cheers!

  • James V. almost 2 years ago

    Knowledgeable, Helpful, Patient, Friendly and Articulate are a great combination in business, and Leslie had all that and more.

  • Rusty G. almost 2 years ago

    Insurance resources gave my insurance needs spectacular personal attention. In addition to the policy fo rmy home, I was able to purchase a very good umbrella policy--all at affordable cost. I plan to purchase business insurance from them as well. The company they placed my home with responded immediately during and after Hurricane Irma. I would gladly recommend them.

  • Mark S. almost 2 years ago

    Leslie provided me with coverage on a difficult older boat and has always been there for any questions or help. I recommend Insurance Resources to any and all of my customers inquiring about boat insurance.

  • Thomas P. almost 2 years ago

    Susan's assistance was timely, informative, knowledgeable, and extremely beneficial in obtaining our homeowner's insurance.

  • Richard K. almost 2 years ago

    Prompt responses to questions. Professional, knowledgeable, and attentive staff. Identified appropriate auto and home insurance at a reasonable price.

  • Bill D. almost 2 years ago

    Turn around was quick and efficient. Not a lot of wasting time, mine or yours

  • Blanca S. almost 2 years ago

    Response to getting the auto insurance was quick and efficient. The quoted price was competitive with other companies, but the services set Insurances Resources apart.

  • Teresa S. almost 2 years ago

    Great working with Leslie. Knowledgeable, and attentive, not to mention very friendly! Once we establish ourselves in Florida by creating friendships, I will be sure to refer her to others.

  • Eric K. almost 2 years ago

    It was very easy thank you

  • Desiree C. almost 2 years ago

    Thank you Susan for all your help! It has been a wonderful experience working with you.

  • William L. almost 2 years ago

    Leslie paid attention to my needs and got the job done

  • Carrie A. about 2 years ago

    Susan Brochetti comes through with resolutions that meet my needs in the most dire times. I appreciate her enthusiasm and hard work.

  • Andrew C. about 2 years ago

    Personal attention, easy to reach when trying to contact.

  • David S. about 2 years ago

    Insurance Resources has been a great trouble free company to deal with. I would strongly recommend this company to anyone.

  • Tom M. about 2 years ago

    Responsive to all of our needs! Thanks!

  • Deborah C. about 2 years ago

    Sue has been diligent in getting our new home covered. She has also gotten back to us promptly when we have questions. She made us feel comfortable through out this process, especially with us being first time home buyers.

  • Phyllis B. about 2 years ago

    Very personable and professional. Always respond in a timely matter and keep me posted on the progress of a quote or change that I've asked for.

  • Monell T. about 2 years ago

    Saved me money. Same coverage. Thanks.

  • Corey M. about 2 years ago

    Friendly and fast responses.

  • Mary A. about 2 years ago

    Always being there to answer questions. Always following through and having the right personnel especially Karen. Love her

  • Everett R. about 2 years ago

    Leslie Riordan was very professional and prompt in our request for quotes and purchase of the policies.

  • Charles R. about 2 years ago

    I have been using Insurance Resources for almost three (3) years and could not be happier. They are very proactive, and when I have a question they are extremely responsive. Personally, I like dealing with folks who are local because they know the issues and have the answers, unlike a voice response menu that can be frustrating. I would definitely recommend Insurance Resources

  • Thomas B. about 2 years ago

    Excellent communications and responsiveness.

  • Eileen S. about 2 years ago

    Immediate responses to my concerns and personalized service

  • Paul G. about 2 years ago

    Leslie did a great job. Found some flaws in a competative quote that significantly reduced our premiums. Easy to get a hold of too and always on top of things. Highly recommend.

  • Debbie S. about 2 years ago

    Sue was incredibly willing to explain my insurance options to me.

  • Antonino M. about 2 years ago

    I know miss Anita Ford for over 25 year's and her and her employees are the best in town thank you very much

  • Leslie S. about 2 years ago

    Sue Brocchetti is the best! Made the process of finding, educating us, and securing all the proper FL insurance seamless. Will definitely continue to use them and recommend every chance I get.

  • Janet R. about 2 years ago

    Leslie gave me options and was very clear and direct and made the process so easy!

  • Rebecca S. about 2 years ago

    Very friendly and quick to respond. You explained things that I didn't understand due to this being my first time buying a home. I really appreciate all of your help.

  • Mantina P. over 2 years ago

    You are on top of everything and have made us very happy

  • Linda T. over 2 years ago

    Your prompt attention, competitive pricing and genuine interest make it a pleasure to deal with you. Thanks Leslie.

  • Harold C. over 2 years ago

    Your company is attentive and cost effective...

  • Leslie W. over 2 years ago

    I couldn't have been more pleased with the personalized service by Leslie Riordan at Insurance Resources. She was extremely professional but friendly and considered many options that would work best for me, always explaining and keeping in touch with me and letting me know of her progress. This is a wonderful example of old-fashioned service paired with modern technology. She went out of her way above and beyond any agent I ever had. It was a terrific experience and would recommend her highly.

  • Beth H. over 2 years ago

    Brian made this very easy and convenient for me. He was knowledgeable, professional and friendly. Rates were comparable but the reason I chose to go with Insurance Resources was the service.

  • Richard B. over 2 years ago

    personal attention from both brian and yourself and always getting my questions answered promptly

  • Thomas K. over 2 years ago

    You took the time to explain the different coverages and brought to my attention how important it is to get the right coverage amounts.

  • Steve N. over 2 years ago

    I deal with you.......what could be better than that?

  • Edith M. over 2 years ago

    Everyone I have been in contact with there has been most helpful and pleasant to deal with.

  • Edith M. over 2 years ago

    You are usually quite prompt to reply to my questions.

  • Barry G. over 2 years ago

    My experience with Susan Brochetti in helping us find the best insurance for our needs has been very positive. She deals with all questions promptly and is always there to help you when you need her.

  • Barbara M. over 2 years ago

    They are willing to go the extra distance to make sure you're happy & satisfied. Call backs are in a timely fashion - you don't have to keep leaving messages & never get a call back. Good job!

  • Marion J. over 2 years ago

    I had a claim for a cracked toilet. Found the problem after damage. The whole matter was handled without a problem. The adjuster was mannerly and fair and the check for repairs came quickly.

  • Alvin K. over 2 years ago

    Very supportive in helping with our claim.

  • Misty R. over 2 years ago

    It is nice to have someone who will take the time to explain and explain again until it's understood! Most just want to sell a policy and live on! I always feel respected and get off the phone knowing I have the right coverage

  • Louis R. over 2 years ago

    I have always had great service and expertise with my agent Leslie Riordan at Insurance Resources.

  • Marcus B. over 2 years ago

    You guys are amazing! So quick and painless!!

  • Julia C. over 2 years ago

    Leslie was amazing to work with! She was incredibly thorough in comparing a quote from another company and offered me a ton of advice to give us the best plan possible. I had a bunch of questions and was always helpful. Have already referred her to two people :) Thank you!

  • Jeremy R. over 2 years ago

    I work with several insurance agents on a daily basis and the professionalism and quality of service provided by Insurance Resources is unmatched. We appreciate and value the relationship we have developed with our trusted agent Brian Ford.

  • Brandon M. over 2 years ago

    Great experience. Fast and friendly service!

  • Ike I. over 2 years ago

    Your staff particularly Susan Brochetti was very helpful. Thanks Ike

  • Stephanie T. over 2 years ago

    Living in Boston, it was difficult to know what agency to call for insurance for my Florida rental. I had called another agency and basically they wasted my time. When I called you, you took the time to listen to my needs, find the best insurance for me and treated me like I was a friend that you were helping out. You were great!!!! I would definitely recommend your agency to anyone that has insurance needs.

  • Michael B. over 2 years ago

    With you folks I get exactly what I asked for. Personal service and fast response is he order of the day!

  • Billy D. over 2 years ago

    Kris has been very responsive every time I've needed service regarding my policy. We recently did a mortgage refinance. Naturally the lender wanted to verify coverage, once we sent that the lender followed up with a list of ridiculous questions. Kris called them directly and took care of it.

  • David P. over 2 years ago

    The attention to detail and the knowledge to get the job done. Excellent job!

  • Matthew P. over 2 years ago

    Good experience with insurance resources Leslie handled entire process from start to finish what made it even better we are from out of state and she explained all details of coverage for our home would recommend them to anybody thanks again Matt Primus

  • T He H. over 2 years ago

    Leslie was so great. Within minutes I got a quote and was able to bind within 24 hours. I will continue to send business her way.

  • Richard B. over 2 years ago

    Kris Morison is always friendly, energetic and thorough. She is very easy to work with.

  • Adam L. over 2 years ago

    Leslie has been great to work with. She goes above and beyond for her customers to ensure they understand everything and feel completely comfortable before making any decisions. This type of professional treatment is hard to come by in the insurance world. I would highly recommend her to my close friends and family. She should be viewed as an extremely valuable asset to Insurance Resources.

  • Michele W. over 2 years ago

    You were on point and answered my questions when asked, no research was needed.

  • Dennis K. over 2 years ago

    Susan, Your response to my questions was prompt and thorough. I already knew most of the answers to my questions, BUT, as I mentioned to you at the start of our conversations, call backs and response was what I was looking for, and you did it!! Thanks

  • Robert T. over 2 years ago

    Great communication!

  • Benjamin S. over 2 years ago

    Insurance Resources is always ready to help with your concerns. They have always been a big help to me when I needed help.

  • Chris S. over 2 years ago

    Very thorough, very attentive. Great to do business with.

  • Rhonda H. over 2 years ago

    You were amazingly responsive. I was in a very stressful, time-sensitive situation, and you were not only able to obtain new insurance for me in a timely manner, but were always available to respond to phone calls or emails and to explain the nuances of the situation to me, which was incredibly helpful in reducing my stress level. I have already told people about my positive experience, and will try to send new business your way. Thank you for everything!

  • David S. over 2 years ago

    I have used Insurance Resources since I bought my first house here in 2002 and am still with them. I have had a couple of agents over the years, and they have been great, always willing to help me out and answer my questions. And Anita Ford has been wonderful, helping as needed. Homeowners insurance is difficult here in FL, and Insurance Resources has made it easier to navigate, understand, and get good rates.

  • Donald S. over 2 years ago

    good experience with this company! insured with them for years. very professional and experienced to deal with, all good!

  • Marshall F. over 2 years ago

    Leslie Riordan was amazing! She is so friendly and knowledgeable. She went out of her way to help me at the last minute and found me a great deal on my home/flood insurance!

  • Kristen Z. over 2 years ago

    Leslie was very helpful and explained everything to me so I would understand which plan was best for me.

  • Daniel S. over 2 years ago

    Always very courteous and never too busy to help

  • Jeffrey P. over 2 years ago

    Took time to thoroughly explain the policy options and found ways to save us money.

  • Heather M. over 2 years ago

    Sue from Insurance Resources is wonderful. She was very helpful and very friendly with everything I needed. It was so stress free to work with Insurance Resources. They make the process so easy! Thank you!

  • Toni F. over 2 years ago

    The specific reasons we chose Brian Ford: he welcomed the opportunity to provide us a quote, he was prompt, accessible, knowledgeable, positive, thorough and advised us on our specific needs. The transition was smooth because of his efforts and willingness to work with us! Thank you.

  • Timothy B. over 2 years ago

    Extremely knowledgable and helped us understand all of our options so that we could make an informed decision. Very prompt to respond with our (many) questions and concerns. Follow up was also fantastic. We will definitely recommend to our friends and family in need of your services. Thank you!

  • Martha M. over 2 years ago

    Great service, and quickly response when we need it. Thank you

  • Jane P. over 2 years ago

    Wonderful staff, very helpful and knowledgeable will to go the extra mile.

  • Jack B. over 2 years ago

    I always feel comfortable calling and asking questions. I appreciate everything you do for us. Thank You

  • Carlton T. over 2 years ago

    All around good job, checking out carrier and coverage options. Especially helpful for someone new to Florida!

  • Terrance H. almost 3 years ago

    Quality products delivered by fine people

  • Margaret K. almost 3 years ago

    Sue: You were very quick and helpful to respond to any questions I had.

  • Nick D. almost 3 years ago

    Insurance Resources always looks out for my best interest and that's why they have my insurance!

  • Michael L. almost 3 years ago

    Any time that I've called staff has been extremely helpful & timely!

  • Jerry M. almost 3 years ago

    FRIENDLY RECEPTIONIST, KNOWLEGABLE AGENTS AND A GREAT CEO.

  • Beverly K. almost 3 years ago

    You are always quick with a response.

  • Ross E. almost 3 years ago

    Great customer service!

  • Ralph J. almost 3 years ago

    The coverage was affordable

  • Roberta K. almost 3 years ago

    You and your staff are always available to answer any question we have. You also get us the best deal possible and tell us honestly when you can't beat a price that we received from some other company.

  • Ronald H. almost 3 years ago

    My only direct involvement with IR is in your providing proof-of-insurance documents to my mortgagees. I find your people are always immediately helpful and very pleasant to work with.

  • David I. almost 3 years ago

    Sat down to answer questions with me that was helpful

  • Kenneth F. almost 3 years ago

    Quick response with great quotes and responsive to customer's needs! Good job!

  • Jose F. almost 3 years ago

    I am customer of IR from long time and always I get de best service

  • Bobby H. almost 3 years ago

    Brian was excellent at walking us through the process of securing insurance and with providing us specifics on what our options were. Even when we ran into a minor snag, he helped us find a way to work around the issue and to find a solution we could all agree upon. We appreciate his diligence in helping us secure insurance for our first home. I would highly recommend him to friends/family in the future.

  • Kevin D. almost 3 years ago

    Kris,You are awesome to work with. You are reliable and quick to respond. I would highly recommend you to all of my family and friends!

  • Sarah C. almost 3 years ago

    Everything is communicated in a very timely manner.

  • Thomas D. almost 3 years ago

    We deeply appreciate the reinvestigation of our flood insurance policy based on our home features. The result was a reduction of our premiums AND a refund of previous years paid premiums. It took efforts by Insurance Resources and we appreciated the professionalism.

  • Mary C. almost 3 years ago

    I have worked with Karen for many years, including back when she was with the Tommy Ford Insurance agency. We trust her advice...so I follow it & it has always worked out to our benefit. If we have a question, I give her a call & she gets back to me promptly.

  • Claude C. almost 3 years ago

    Full confidence in you , especially Leslie who is our main contact. Very friendly and efficient. Know you have our best interests at heart. Have already recommended you to friends of ours. Thank you.

  • Marton B. almost 3 years ago

    You guys are great! Keep up the good work!

  • Wilson A. almost 3 years ago

    Great Customer Service!

  • Patricia B. almost 3 years ago

    Handled my needs immediately, with courtesy and pleasantness. Thanks.

  • Kathleen K. almost 3 years ago

    You are always helpful in answering all our questions whenever we call you.

  • Marilynn B. almost 3 years ago

    My agent made sure that I had the most cost effective policy and that every detail was correct.

  • Tina K. almost 3 years ago

    Insurance Resources team is very professional, yet you get personal service.

  • India W. almost 3 years ago

    Returned my initial fact-finding call quickly. Gave me a list of insurance alternatives quickly. Answered my few questions quickly & thoroughly. Processed my insurance coverage for my condo within a couple of days. Everything done quickly with no hassle.

  • Jim W. almost 3 years ago

    Insurance Resources has been a valued source of insurance information for over 20 Years providing outstanding customer service to myself and our agents at Century 21.

  • Onalee I. almost 3 years ago

    Always available to answer questions and provide assistance when needed. Thanks!

  • Kathy K. almost 3 years ago

    You are always helpful and answer questions in a very timely manner.

  • Vincent I. almost 3 years ago

    Found me the right coverage and policies with companies that YOU trust because as consumers, we rely on YOU!

  • Helen S. almost 3 years ago

    This is a very professional company who provides prompt, courteous and friendly service. I would definitely recommend them to friends and family.

  • Leonore F. almost 3 years ago

    Friendly, easily reached, good prices.

  • Elizabeth D. almost 3 years ago

    I have used Insurance Resources for many years! I recommended them to my daughter and she goes through them as well. Fantastic customer care and the best prices for home insurance that I was able to find.

  • Fern S. almost 3 years ago

    I was impressed with constant feedback from your office. You're accommodating, really try to be aware of your client's needs and always available for questions.

  • Dusty N. almost 3 years ago

    Brian took the time to find us a policy that fit perfect for our family at an affordable rate.

  • Stephen H. almost 3 years ago

    Always helpful when I have questions regarding homeowner policies other than Citizens when it comes time for renewal with Citizens. I am a bit wary of some of the other companies that are cropping up to take over homeowner policies from Citizens and I always vet them with Insurance Resources.

  • Myrna I. almost 3 years ago

    I have recommended at least half dozen friends in my condo to your company so obviously I am pleased with your company and the service you continue to give. I consider myself an able judge having worked in the insurance business for almost 20 years.

  • Donna S. almost 3 years ago

    Personal Touch and thoroughness.

  • William H. almost 3 years ago

    You are professional, prompt, and I have a long term relationship with you, and I trust you because you have been there for me.

  • Joseph V. almost 3 years ago

    Been with IR for 3 years can't say enough about them. My agent Leslie Riordan goes above and beyond. Thanks for your help and guidance .

  • Sirma F. almost 3 years ago

    Karen did an absolutely outstanding job to secure a new combination hazard, flood and windstorm policy from Homeowners Choice to replace our too expensive Citizens policies. She spent several days researching and calling around to find out our options and finalizing the paperwork. She has been our Florida insurance agent for more than 20 years from Tommy Ford State Farm through the current Insurance Resources. Karen is the best.

  • Jan J. almost 3 years ago

    timely, courteous response to issues and renewals

  • Deborah T. almost 3 years ago

    personal service in an impersonal world - thank you

  • Dennis F. almost 3 years ago

    During the 10+ years that Insurance Resources has handled our property and automobile insurance needs, I have always found its staff to be helpful, knowledgeable and professional.

  • Alan F. almost 3 years ago

    First and foremost, you were always very responsive and timely in returning my phone calls or at being available when I first call. Secondly, you resolved my questions and issues generally on first call. And lastly, you provided answers when I need them without transferring me to someone else or some other entity. Thanks for good service delivered in a friendly manner.

  • John F. almost 3 years ago

    Your team is professional and pleasant. They always go out of their way to make sure you have what you need. Best team anywhere. All of them they deserve accolades. Your insurance company is the best.

  • Russell W. almost 3 years ago

    It's more like what y'all did wrong... which is nothing! My husband and I have been very pleased with the prompt, efficient, courteous service we have rec'd so far from Insurance Resources, and would highly recommend you.

  • Janice C. almost 3 years ago

    Best service, information, and personnel (yes, that means YOU Karen). Would recommend to both family and friends. Thanks for all your help. Jan coleman

  • Mary S. almost 3 years ago

    My agent Leslie has gone above and beyond to listen to my needs and get me the best coverage at the lowest price.

  • Paul S. almost 3 years ago

    Your group has always been very responsive and helpful when I had questions or needed help.

  • Cheryl E. almost 3 years ago

    I have no reason to believe that Insurance Resources has anything but my specific needs in mind . I am grateful for all the staff and their hard work .

  • John D. almost 3 years ago

    Always get prompt knowledgeable service

  • Stanley B. almost 3 years ago

    Everything !!

  • Charles B. almost 3 years ago

    you did a great job in reducing my ins. I know it was a very difficult process with the constraints that were put on the policy. thanks again.

  • Jessica D. almost 3 years ago

    We love the friendly and professional service. Insurances resources always gets us the best deals.

  • Roy B. almost 3 years ago

    We are comfortable with the coverage, comfortable that IR is trying to find the best cost for us, and feel like we have we have a place to go with any questions.

  • Timothy R. almost 3 years ago

    Anita and her professional team at Insurance Resources provides exceptional customer service with an overriding concern for the best interests of their clients. I have been a happy client of Insurance Resources for many years, as have other members of my family. I never hesitate to refer someone in need of insurance to Insurance Resources.

  • Cheryl A. almost 3 years ago

    Price is right, courteous responsive staff

  • George D. almost 3 years ago

    Very professional and knowledgeable about my insurance needs.

  • John D. almost 3 years ago

    We have always found the staff very friendly and helpful. Also very knowledgeable when asking questions. We have never been disappointed with the service. Will stay with this company for sure.

  • Frank C. almost 3 years ago

    The price is right. Simple to work with.

  • Ann Y. almost 3 years ago

    It is a wonderful company to do business with. Have been with them for many years and I have no complaints at all.

  • Roger S. almost 3 years ago

    pleased with the service

  • Nicholas S. almost 3 years ago

    You were there with my boat, home & auto insurances. Thank God I never used you for any claims on any of those insurances. Since I no longer live in St Petersburg area I have friends there and would not hesitate to recommend Insurances Resources for their insurance needs.

  • Wade S. almost 3 years ago

    Were a big help in getting me insurance on a short notice and good about supplying me information when I needed it.

  • Robert C. almost 3 years ago

    While homeowner's insurance is expensive anywhere you look, it seems that Heritage is doing the best they can to keep those increases to a minimum. I hope they are able continue this in the future.

  • Joseph R. almost 3 years ago

    I have always been impressed with the customer service I receive. Prompt response of any inquiries or concerns I may have.

  • Richard B. almost 3 years ago

    you guys are just great

  • Schuyler B. almost 3 years ago

    Karen knows everything! Any time we've needed info, she has either known it or found out very quickly.

  • Larry B. almost 3 years ago

    People were easy to deal with and everything was set up quickly and with little fuss.

  • Paul B. almost 3 years ago

    You've always responded so quickly to any inquiry we've made, given answers or suggestions for our specific needs and taken care of anything we've needed. We count on your expertise and value you as one of the best insurance sources we've ever had.

  • Dawson B. almost 3 years ago

    Friendly service. Thank you.

  • Donna A. almost 3 years ago

    The fact that I can speak to a real person who knows my insurance history and can and will make knowlegeable suggestions is a 10+ in my book!

  • Michelle B. almost 3 years ago

    Karen has always answered my questions promptly and efficiently. This is the reason I've stayed with this group for so many years, even though I moved away from Treasure Island more than 20 years ago! And when a tornado hit my home, you made the painful experience a much easier one. Insurance is never fun to pay for, but you guys make it bearable!

  • Garth M. almost 3 years ago

    Follow up, explanations in clear language and good options.

  • Leslie R. almost 3 years ago

    Leslie is awesome!!!!

  • Janet Z. almost 3 years ago

    Great assistance with notifying me when my policy is due.

  • John W. almost 3 years ago

    The research is done to meet the needs of my particular situation With other options pointed out, in a pleasant and speedy manner. What more could one ask for. Very well done.

  • Nicholas V. almost 3 years ago

    Your company is easily to contact. and get a response from when I have a question or concern.

  • John R. almost 3 years ago

    All representatives are professional and great customer service. Insurance Resources is always willing to help with promotions for community projects. Thank you for your support

  • Dominique R. almost 3 years ago

    Your staff is always very friendly and all phone inquiries are returned promptly

  • George B. almost 3 years ago

    I am a Canadian snowbird and have been doing business with your agency for the last 6 years. Every time that I needed your assistance being for upgrades on my policy or quotes for additional liability coverage, Karen immediately took charge of all the details and within no times had all the price,the coverage and all the appropriate paperwork done. Great staff and great service.

  • John R. almost 3 years ago

    We like the personal touch, which for us living in England for most of the year, is vey important. We took a recommendation 6 years ago, have not been disappointed and would be most pleased to also recommend.

  • Gerard M. almost 3 years ago

    great service ! thanks for your support

  • Laura S. almost 3 years ago

    Leslie was able to secure me reasonable rates for a policy on an unusual property in a timely manner. Very pleased!

  • Claudia D. almost 3 years ago

    Thank you for such a professional experience. I appreciate how knowledgeable Susan Brochetti is and helpful to ensure I had the best plan to meet my needs. She was extremely helpful, thoughtful, and provided excellent service. I would recommend her highly. I was very pleased with my experience.

  • Kenneth O. almost 3 years ago

    It was my first time purchasing business insurance so I didn't know much about it however, Brian Ford was very helpful in explaining how it works and it gave me the security to know that I have the right coverage. thanks Brian.

  • Patricia C. almost 3 years ago

    Susan is patient and informative and very effective while doing her work. She really took the time to help me understand insurance in Florida. She was open , available and friendly. Being from another state, there is so much to learn about how insurance works for you in Florida, she made the learning curve a lot less steep. I am grateful for her help.

  • Steven M. almost 3 years ago

    Prompt with questions answered and personable knowledgable staff.

  • Shaoyi H. almost 3 years ago

    The quick response time and great communications from the agent. As well as the knowledge and what is the best for the customer attitude. Overall a great experience on shopping the insurance(s) and very simple to work with.

  • James J. almost 3 years ago

    Susan has always been very attentive to my insurance concerns - anticipating my problems and making things easier for me.She is a friend.

  • Janet K. almost 3 years ago

    Last year I took over two condominium properties in the St. Petersburg area from my elderly father just at the time his long term agent in the area ceased representing providers of residential insurance. Through references from my local Illinois insurance company I was connected with Insurance Resources. Anita Ford was very helpful in acquiring two quotes and explaining condominium insurance requirements in Florida to me. Thanks much! I am happy to renew the policies this year and will continue to work with Insurance Resources and Ms. Ford as additional needs and questions arise.

  • Nancy G. about 3 years ago

    Leslie solved our insurance needs in a quick, professional manner. She saved us money as well.

  • Mitch E. about 3 years ago

    I had a problem with my workers comp insurance and Brian Ford was very helpful to me in getting it resolved I highly recommend his company

  • Fay R. about 3 years ago

    Leslie did a great job for us. We would recommend her to others. Many thanks.

  • Lou R. about 3 years ago

    You went above and beyond to find what I was looking for in a homeowners policy.

  • Judith W. about 3 years ago

    Working with Anita is great. She makes things clear and searches for the best option for your situation. We have most of our insurance in this office. It's nice to work with someone who knows you as an individual. They are there for prompt advice and information. Great experience.

  • Brittany R. about 3 years ago

    Made picking insurance quick and easy and most of all affordable

  • Monica R. about 3 years ago

    We were very pleased with how quick you responded to our quote request and had us covered in just days!!!

  • Patricia S. about 3 years ago

    Always able to talk with someone who answers my questions!

  • Melissa B. about 3 years ago

    Leslie was extremely helpful in finding a great insurance that was also affordable. We would definitely recommend her to family and friends.

  • Roger P. about 3 years ago

    Looked for the best insurance value for our condo. Took into consideration all the inherit features of the complex like security. Easy to contact and get necessary changes

  • Tina T. about 3 years ago

    You are always there for me.

  • Roger R. about 3 years ago

    We have used Anita and Insurance Resources for our insurance needs since we bought our home over nine years ago. We have received prompt, professional, friendly advise and they have always met our insurance needs. It is truly a pleasure to conduct business with them. Roger; customer since1997

  • Donald R. about 3 years ago

    Insurance Resources is always responsive to my needs. They go above and beyond to save me money on my insurance. They suggested I get, I believe it was, a wind rating or certification on the roof of my condominium to qualify for a lower premium.

  • John B. about 3 years ago

    Everything you all do is great and you get the feeling people really want to help you get the best insurance there is.

  • Marian R. about 3 years ago

    Always follow up on questions, needed research, and have a pleasant cheerful attitude.

  • Scott L. about 3 years ago

    Leslie takes the time to understand your needs completely, she responds quickly and always has the answers you need....and as a bonus she is easy to work with and very pleasant to deal with.

  • Claudia D. about 3 years ago

    Excellent service!! Susan Brochetti was extremely knowledgeable and helpful.

  • Peter W. about 3 years ago

    Helpful in planing our insurance and made useful recommendations.

  • John T. about 3 years ago

    Ease of making an appointment. Allowed a good amount of time to answer questions or solve problems. Good suggestions offered for saving money. Good follow up within reasonable amount of time.

  • Kirk H. about 3 years ago

    We purchased our first home outside the Midwest last year. You provided us with information to help us understand the insurance situation in Florida. We were then better able to evaluate quotes and make the best choice for our situation. You also worked with us and our mortgage provider to make sure all necessary information and documents were ready in a timely manner.

  • Asta M. about 3 years ago

    Quick turnaroud time while issuing a new policy. Friendly and experienced staff.

  • John D. about 3 years ago

    You were very informative and helpful in identifying the insurance that was right for our needs.

  • Roberta R. about 3 years ago

    The Insurance Resources team has always been courteous and helpful especially Karen P.

  • Frank F. about 3 years ago

    Helped me find the best insurance package for my specific needs, including new high deductible that was just recently offered.

  • Betty W. about 3 years ago

    You got some money back for me when the previous insurance company never tried

  • Robert C. about 3 years ago

    Quick and efficient quote and binding of my policy. I was pleased with the options and Leslie's ability to explain some of the nuances of each policy and the different coverages.

  • James G. about 3 years ago

    Professional service and fast responce for my needs

  • Sharon B. about 3 years ago

    Nice friendly service. Very personible at the same time professional

  • Ronald F. about 3 years ago

    Personal touch

  • Barry J. about 3 years ago

    Great customer service and fair pricing

  • Gregory E. about 3 years ago

    Leslie went above and beyond as my representative/ mediator with the insurance provider. Ultimately securing a great policy at a very reasonable rate.

  • Irene P. about 3 years ago

    Corrected billing errors promptly.

  • Brenda L. about 3 years ago

    Personal attention to detail. A very cooperative spirit.

  • Diana E. about 3 years ago

    Insurance Resources worked with my unique situation to find the resources that served me. They listened, understood my situation and found the best solutions, even when we determined that I should stay with one of my current policies. I always felt my needs were their priority.

  • Donna S. about 3 years ago

    Prompt quality service and quotes. Stand on what you say.

  • Jesse Z. about 3 years ago

    Delivered all my needs with simple,focused and fast execution, perfect for a guy like me

  • Chester S. about 3 years ago

    VERY INFORMED THANKS FOR ALL YOUR HELP

  • Nona P. about 3 years ago

    Being proactive! You didn't wait for me to call you. You called me to tell me there might be a better deal for me out there.

  • Stephen K. about 3 years ago

    We're not with your company very long but so far we like how quickly you return emails and calls!

  • Terri W. about 3 years ago

    Appreciate your understanding our unique situation and willingness to explore ways to get us the coverage we need but saving us money in premiums at the same time.

  • Richard G. about 3 years ago

    The entire process has been handled with amazing care. All recommendations have been given to suit our best interests. Leslie is a true asset to the company and will continue to recommend her to all of our family and friends. Thank you again.

  • Carol W. about 3 years ago

    Leslie is very knowledgeable about the products available and answers my questions promptly. I love working with her.

  • Darren M. about 3 years ago

    My wife and I were working on buying our first home in Florida. The property was a short sale with a bad roof in a flood zone. Obviously, it was a challenge to insure. Leslie, helped us every step of the way with flood insurance and property insurance. I was glad for the help in managing the process. Afterwards, she gave us competitive rates on both vehicles as well.

  • Sally D. about 3 years ago

    I had a claim, and your experts handled it so quickly and in such a professional manner, I just could not have expected anything more! Keep up the good work!

  • Myriam S. about 3 years ago

    Your genuine caring for your clients via email or phone call.

  • Martin C. about 3 years ago

    Sue B. has always been very professional, knowledgeable and efficient in handling our concerns and/or questions. We have been a customer for the past 13 years and have recomended many new customers to her. She is a "STAR" performer and knows what customer service is.

  • Terry S. about 3 years ago

    Doing business a great distance apart while under a specific time frame is always difficult however Leslie and her team were most understanding and made it as painless as possible. Thanks again for your help. Terry

  • Mary S. about 3 years ago

    We appreciated the personal attention and patience with all our questions. Brain is amazing and we appreciated everything he did for us.

  • Norman E. about 3 years ago

    Susan Brochetti was very professional gave us options and valuable advice which we appreciated. We did not feel pressured to purchase from her, but she gained our respect and we now think of her as a trusted Insurance advisor. We have no reservations about referring others to her and know they will be well taken care of. Norm & Nancy Emerling

  • Edward J. about 3 years ago

    Very personal service. Your were there when I needed someone.

  • Kevin M. about 3 years ago

    The big issue I found looking for insurance was a quick response. Most companies took a while but you were able to build a policy fast and cheap which is what every consumer is looking for.

  • Susan W. about 3 years ago

    You have returned my calls promptly which I appreciated and answered any questions and concerns that I had

  • William H. about 3 years ago

    Brian always returned our calls and emails promptly and answered all of our questions. Since we are new to the State of Florida and had the same insurance for 25 yrs up North, everything was very new to us. Brian and Insurance Resources handled everything for us very effectively and in a timely manner. There were a few issues that came up and Brian found the best resolution. Very satisfied with Brian and Insurance Resources.

  • Annette Y. about 3 years ago

    Ten meaning highly likely.

  • Michael M. about 3 years ago

    Brian was responsive and met our quick turnaround needs. Thank you for your great service Brian.

  • Nora M. about 3 years ago

    Very attentive to details; timely follow-ups; courteous and professional.

  • Rolanda K. about 3 years ago

    Susan was awesome! Everything worked out perfect!

  • Jerry L. about 3 years ago

    Everyone is Delightful and supportive of our insurance needs.

  • Wilfred W. about 3 years ago

    Karen, you and your staff have been very helpful and understanding at this very critical point in my life. You have done everything right!

  • Chester C. about 3 years ago

    Sue B. was very helpful when we needed homeowner's insurance. She was courteous and knowledgeable.

  • Cynthia T. about 3 years ago

    Leslie Riordan was a pleasure to work with. She found the best rates, had a great attitude and was quick to get info to our credit union. I have recommended her to quite a few friends who are in the process of securing insurance.

  • Rose W. about 3 years ago

    Insurance Resources has always responded to my questions, my lack of understanding and every other need I have had. They are prompt courteous and pleasant. I never doubt their answers because they are knowledgeable even about other insurances I might be considering.

  • Ronald T. about 3 years ago

    Karen Poirrier ,is always available and willing to answer all our questions and works to give us the best coverage available at the best rates too. She has helped us to save money over the many years we have been a client and feel she is like a good friend always looking out for our needs as if we are family.

  • Donna K. about 3 years ago

    Always responds very quickly. Goes over and above to make my job easier. With contacts I might need...ex. safety equipment, inspections, Explains things to me easily in layman terms so I understand., Helps in letters or documentation for me to present to building owners so they can better understand. Location and knowledge of our location. Keeps up on the latest changes & requirements. Basically you guys are really wonderful.

  • Haley V. about 3 years ago

    Leslie was incredibly diligent, thorough, clear, and communicative in helping us get & keep our home insurance (something that was not easy to do). She went above and beyond always advocating on our behalf, and kept us updated throughout the entire process (one of our email threads was 41 messages long!). She made what could've been a horrific experience, tolerable. And most importantly, we are insured!

  • Jennifer C. about 3 years ago

    We are so pleaed with Brian at Insurance Resources. As an out of country customer we rely on the knowledge of Brian. This year he was able to save us hundreds of dollars on our insurance policy. I attribute this to his in depth knowledge and experience of the industry. I have no reservations in recommending Brian and Insurance Resources to any home owner.

  • Thomas W. about 3 years ago

    When I call you , you explain what type of insurance is best suited for me , which is very helpful . Keep up the good work.

  • Mary T. about 3 years ago

    Good job of finding me the best coverage for my condo insurance.

  • Peter S. about 3 years ago

    Excellent service and follow up. Very helpful in finding the most economical insurance that meets my needs. Always responsive to questions.

  • Robert S. about 3 years ago

    The people at Insurance Resources helped me at a time in my life when I needed it most, all I can sat is thanks !!!

  • Douglas K. about 3 years ago

    Leslie Riordan has made it a priority to keep my wife and I informed of upcoming policy due dates and changes that either have happened or should happen with our policies. Our previous experience did not provide these essential functions. Leslie also has a very pleasant demeanor and is a pleasure to work with. We are incredibly happy with how simple the process of maintaining our insurance policies has become in comparison to our previous experience. In a marketplace where the product is often theoretical (and we hope it stays that way) it makes great business sense to make the purchasing processes as painless as possible. Thank you Leslie!

  • Joseph K. about 3 years ago

    Very responsive to questions and concerns. Always looking to reduce premiums.

  • Brian S. about 3 years ago

    Outstanding service! Rapid response and fantastic assistance in finding just the policy we needed! Highly recommended!!!

  • Meredith F. about 3 years ago

    I like the fact that Insurance Resources keeps in touch with their clients.

  • William R. about 3 years ago

    I actually would prefer one stop shopping - and you came as close to that as legally allowable

  • Crystal R. about 3 years ago

    We appreciate the timely response to setting up our insurance for our condo at Seaplace on Longboat Key. You would not believe how slow others were to accommodate our requests.

  • Rick S. about 3 years ago

    As a 'normally busy' business person, I greatly appreciate working with professionals (or amateurs!) who do their job efficiently; which enables the minimization of wasted time on my end. The reason this agency has my business today is because my prior insurance agency failed to return my 2 requests for a phone call to give them more business. In other words, the lack of follow-ups was the deal-breaker for me since it wasted my time.

  • Kerri R. about 3 years ago

    A smooth and carefree process for us as first time home buyer :) Thank you, Thank you , Thank you!

  • Kerry S. about 3 years ago

    The account manager that I worked with was great. She answered all my questions regarding my condo insurance and then she offered to give me a quote on car insurance. It turned out her quotes were much cheaper then what I've been paying so she ended up saving me money. She was very nice, friendly, and helpful. Keep her, she's a good one! Her name is Leslie Riordan.

  • Keith N. about 3 years ago

    Good communication.

  • Louis R. about 3 years ago

    Service was excellent, efficient, and friendly.

  • Dorothy P. about 3 years ago

    Always ready to assist in any way.

  • Clark R. about 3 years ago

    I have found Brian Ford to be professional and timely in his responses.

  • Lynda F. about 3 years ago

    You saved me several hundred dollars for the same coverage. I found you easy to work with and quick in your response. Thank You.

  • Rand M. about 3 years ago

    great personal service!

  • Rand M. about 3 years ago

    great personal service!

  • Raymond I. about 3 years ago

    Always there to answer questions. Does research to help get the best policy for the best price. Returns call promptly.

  • Michael M. about 3 years ago

    Got me the lowest rate possible with Citizens. Contacts me whenever she is notified that another company is attempting to acquire the policy. If I receive the notification I notify her and she submits the proper paperwork for me. Great service.

  • Joyce P. about 3 years ago

    We feel that Insurance Resources have always been professional and sincere.

  • Fleming L. about 3 years ago

    U r doing great job. Thx.

  • Robert H. about 3 years ago

    Ins Res has always been very helpful in answering questions and helping with my needs. Very Good customer service.

  • David H. about 3 years ago

    I like to be informed in advance of renewals and you have done this for me. It is also import to look at all aspects and make sure we have coverage desired you have also been helpful in this area.

  • Normand P. about 3 years ago

    We have always had good service from Insurances Resources and never have to wait to be seen. Keep up the good work!

  • Arthur K. about 3 years ago

    Good service and very pleasant to work with!!!

  • Lisa H. about 3 years ago

    Our agent, Sue B., is extremely helpful and responsive. She has helped us with a variety of insurance needs and we have referred family members to her.

  • Lou R. about 3 years ago

    You explained things in details to make me understand exactly what was covered and not covered with our policies.

  • John D. about 3 years ago

    I have been impressed with the speed and care your office has provided.

  • David N. about 3 years ago

    When I call the office to ask a question I can always count on someone getting back to me as soon as possible with either the answer or letting me know they are checking on getting me the answer....very prompt with returning calls and that is very important to your customers......

  • Gary F. about 3 years ago

    Anytime we have needed something they have always been able to help

  • Karen F. about 3 years ago

    Things go smoothly

  • Gerald C. about 3 years ago

    Excellent service

  • Claudia D. about 3 years ago

    Sue Brochetti, our account executive, was extremely helpful. She listened to our needs and was able to secure policies for myself and my mother timely. Communication was great and very friendly. We would of course use again.

  • Anita Personal F. about 3 years ago

    Love your excellent service!

  • Jason C. about 3 years ago

    We really appreciate Leslie Riordan being on top of our insurance needs. She is very educated in the area and always answers our questions in a timely manner. We would totally recommend your company. Thanks for the service!

  • Cortney C. about 3 years ago

    We had come to Leslie for home owners insurance when we purchased our home. She offered multiple options for us to pick from and was very willing to work with us on making any adjustments that we may have needed. Whenever we had a question she was very quick to respond back. Once we had moved into the home she even followed up to see how everything was.

  • Mark A. about 3 years ago

    Brian has always provided me with the right products for my business and always has a prompt answer to any of the questions I have. I will continue to do business with Insurance Resources and recommend them to anyone looking for outstanding service.

  • Mario A. about 3 years ago

    Excellent service, prompt attention to our needs, knowledgeable, always available and very professional.

  • Sean C. about 3 years ago

    It is nice to have access to reach someone personally when there are questions or changes to be made.

  • Andres P. about 3 years ago

    Great customer service

  • Henry B. about 3 years ago

    You were not the only company I contacted to find insurance. But you WERE the company that made the extra effort and followed up. Do not think for one minute that it is not noticed or appreciated.

  • Brett A. about 3 years ago

    Brian has been great to work with and I appreciate all of his prompt assistance.

  • Stephanie H. about 3 years ago

    I only have great things to say about the staff at Insurance Resources. I was literally just talking to another manager in my office this morning about how much I appreciate the responsiveness and professionalism of everyone there, especially Brian Ford. I highly recommend Insurance Resources.

  • Joe S. about 3 years ago

    You folks are always upfront, provide quick service, and are professional with great attitudes customer service!

  • Mark H. about 3 years ago

    Very professional and responsive to our association needs. Explains the policy choices clearly so we are able to choose with confidence. Highly recommend Brian Ford and Insurance Resources for all insurance needs.

  • Lois P. about 3 years ago

    It was a pleasure to work with you. All emails and phone calls were answered promptly and if you didn't have the information you went to the source and found it. Very professional and respectful

  • Henry M. about 3 years ago

    Always friendly and efficient....we appreciate Insurance Resources. Thanks for excellent customer service.

  • James W. about 3 years ago

    I have done business with Insurance resources for over 20 years and have found them to provide excellent insurance services both for my personal property and my commercial office. I would highly recommend them to anyone needing insurance information on their property in Florida!

  • Edward I. about 3 years ago

    Very responsive in satisfying customer needs. Also provided very competitive insurance packages

  • Janice W. about 3 years ago

    I have been a client of your families businesses since 1968 when Tommy Ford's father sold me my first life insurance policy and years later Tommy knocked on my door and continued the legacy. My husband and I later had all our cars and trucks insured through his agency. When we needed homeowners insurance for an older home, Insurance Resources serviced our needs and continues to do so many years later. I have recommended your company many times and will continue to do so. I feel we are treated respectfully and are provided with the best prices available. Thank you.

  • Susan Z. about 3 years ago

    Insurance resources has been my carrier so long I consider them family and they treat me like family. I know if there are any important changes which need to be made, I will receive a call from Karen..Thank you for 10* service, commitment and a friendly voice when I make a call.

  • James W. about 3 years ago

    When I refer people to you they appreciate it and you usually have the best prices.

  • Alberto V. about 3 years ago

    Responsive conscientious, honest staff

  • Kenneth C. about 3 years ago

    Ms Ford and her staff helped smooth our transition from several other providers and they have provided excellent policy support. They give accurate and unbiased advice..

  • F W. about 3 years ago

    Insurance Resources has handled our insurance needs for many years and we have always been extremely satisfied with their 'going the extra mile'. On many occasions we needed additional information and they have always provided us with current accurate data. Recently we needed speedy service with our wind renewal and Dolly provided excellent service and she handled everything expediently. It is truly a pleasure to deal with Insurance Resources and with Dolly and Anita and the rest of the staff.

  • Randy S. about 3 years ago

    Leslie Riordan is outstanding. She is responsive, very knowledgeable, trustworthy, cares about her clients and ALWAYS has a positive attitude. And she is always putting me first when it comes to searching for the best insurance value and has saved us money with the extra mile she puts in. People have many choices for their insurance needs. One major differentiation when choosing to work with a company has always been the people. Leslie and Anita always make it a pleasure to do business.

  • Pamela R. over 3 years ago

    When we called or meet with our rep she was friendly informed and took care of all our needs.

  • Maxwell S. over 3 years ago

    You were very helpful in resolving a problem with a lost check during our recent water damage claim. Thank you.

  • Lorraine S. over 3 years ago

    Helped me obtain an affordable liability policy on a family home. All employees are very helpful, kind and quick to respond to questions and policy updates. Thank you !

  • Lynn S. over 3 years ago

    Your team is always responsive and has the needed expertise to solve even the most complex issues. Insurance Resources provides solutions and the best options for their clients - a very valuable service.

  • Thomas R. over 3 years ago

    Prompt and friendly services.

  • Myrna I. over 3 years ago

    The fact that I have sent so many preople in my condo to Insurance resources shows how I trust your guidance and think highly of your company. You rock! You are an asset to our community.

  • Christopher G. over 3 years ago

    Kris Morison provided very personal-feeling responses in helping me get Citizens to recognize that I already had a new roof and my policy should be renewed this summer. She was a warm, friendly voice on the phone and expressed competence, which was greatly appreciated by myself.

  • Laurie V. over 3 years ago

    Anita provided excellent service in correcting a lapsed policy problem. She quickly reinstated and updated the policy, avoiding the potential loss of coverage. Concurrently, she was able to competitively shop the policy and provide the most complete coverage at a very competitive rate.

  • Michael R. over 3 years ago

    Always there when needed, polite, courteous and always helped us find the best deal on insurance.

  • Gail P. over 3 years ago

    You're always been forthcoming and helpful.

  • Jo M. over 3 years ago

    Integrity is priority in my life. Being a Christian and embracing integrity I can openly say Anita Ford definitely fits that profile. It is refreshing to be able to trust those people In the business world!

  • Judy(Passed L. over 3 years ago

    Get quotes quickly when needed. Always available to answer questions.

  • Rand M. over 3 years ago

    Everyone at Insurance Resources is always very helpful when I call with a question, whether it is my agent or the receptionist. Response time is good and the agents and support staff are familiar with my insurance needs.

  • Robert P. over 3 years ago

    The staff always provides accurate and timely responses.

  • Michael O. over 3 years ago

    Prompt service and easy to work with.

  • Alan P. over 3 years ago

    Everyone was helpful

  • Peggy O. over 3 years ago

    Your company makes me feel welcomed and important each time I call. I am a small customer but you treat me like a top 10 customer. It is always a pleasure!

  • Deborah M. over 3 years ago

    I have had insurance with Insurance resources for 10 years. I would recommend Insurance resources and a very happy with the service.

  • Francis K. over 3 years ago

    Enjoy the personal touch you get when dealing with Insurance Resources.

  • Steve N. over 3 years ago

    Always satisfy my needs and questions or concerns in a courteous and timely manner. Thanks everyone.

  • Brad E. over 3 years ago

    Nothing but good things to say about Anita and her team at Insurance Resources (especially Leslie) - professional, prompt, and knowledgeable. Keep up the great work!

  • Mary M. over 3 years ago

    You have always helped when I asked regarding coverage for my house. Also you give me the best advice. Keep up the great work.

  • Edith M. over 3 years ago

    Your firm has been very accommodating whenever I have contacted you. Last fall (October 2015) I had not received my bill/ statement . You were able to email me the account & amount owing enabling me to submit payment before expiration date of policy. My bill didn't arrive in Canada until long after policy due date.

  • Hilda M. over 3 years ago

    Every time I have a question I can come in and Sue will take care of it. Nice to know that someone is always there to help.

  • Stanley M. over 3 years ago

    Found the right coverage in a timely manner. No hassles.

  • Lawrence M. over 3 years ago

    Friendly, personal, professional attention

  • Brenda S. over 3 years ago

    This is a wonderful company. They are so pleasant and ready to help in any way they can. They know these days we have to watch our money, and so when they issued my new year policy a couple years ago, it was $400 less for same coverage than before. I appreciate they look our for their customers. It's a great company.

  • Jerry M. over 3 years ago

    Everyone is courteous and knowledgeable.

  • Jerry M. over 3 years ago

    Everyone is courteous and knowledgeable.

  • Michael L. over 3 years ago

    Responsive & helpful.

  • Steve L. over 3 years ago

    Always available to answer questions

  • Donna L. over 3 years ago

    Never had to wait long in the office. When I called and left a message, the agents always returned my call the same day. Very helpful when I called with a question regarding my policy.

  • Roberta K. over 3 years ago

    You have yet to let me down with advice re: Citizen Insurance, etc.

  • Andrew J. over 3 years ago

    It was a pleasure dealing with Insurance Resources. Very professional.

  • Walker K. over 3 years ago

    Although I have made no claims in the time of our relationship, I always get accurate and professional responses.

  • Dennis K. over 3 years ago

    We feel that everyone is always very helpful when we need advice

  • Tina K. over 3 years ago

    A family member's life insurance was about to expired and Leslie Riordan serviced them and also was able to combine to a multi-line.

  • Douglas G. over 3 years ago

    Insurance Resources team has always been professional and accessible to both my husband and I. They have gone out of their way to follow-up with us regarding all our insurance needs. They have shown us to be knowledgeable, honest, caring, and reliable. I would and have recommended them several times to friends and colleauges.

  • Jim W. over 3 years ago

    I have been doing business with the Ford's for over 20 years and find them to be very responsive to my questions and explanations of my insurance policies. I would highly recommend Insurance resources!

  • Onalee I. over 3 years ago

    Very helpful in wading through the myriad of insurance coverages that we need here in Florida and helping to find the best option for each one individually.

  • Richard B. over 3 years ago

    Can't say enough about the staff at Insurance resources they make a painful necessity a pleasant experience

  • David H. over 3 years ago

    You always find the best company for our situation.

  • William H. over 3 years ago

    Dolly is a great help in handling my installment payments. Insurance Resources is always ready to help when I do have questions on what coverages my policies have and where to find them. I also appreciate what Insurance Resources does for the betterment of our community.

  • Stephen H. over 3 years ago

    Gave specific and timely answers to questions I had about my home insurance policy as it related to unsolicited attempts by Citizens to move my homeowners insurance into unfamiliar vendors.

  • Dennis F. over 3 years ago

    The staff at Insurance Resources have managed our car, boat, umbrella and property insurance for over 10 years. They have always been prompt, knowledgeable and professional. We certainly recommend their services.

  • Ronald H. over 3 years ago

    Insurance Resources has been excellent at providing insurance information to my mortgagee.

  • Robin H. over 3 years ago

    Good reliable professional service.

  • Lorraine G. over 3 years ago

    You have a no hassle service and I have recommended your agency to my neighbor who was looking for an insurance agency.

  • Anthony G. over 3 years ago

    SERVICE .....SERVICE....very knowledgeable on the products you service. Great followup.

  • Lynn F. over 3 years ago

    I like receiving your e-newsletter very much.

  • Linda G. over 3 years ago

    Insurance Resources has taken care of my insurance needs since 1999. At yearly renewal, a search of the best rates and best services is being performed. Good service.

  • Antonio G. over 3 years ago

    Your prompt attention and consideration is always appreciated.

  • Kenneth F. over 3 years ago

    Very responsive and professional, what else could we ask for?

  • Sirma F. over 3 years ago

    Karen researched the opening up of the Florida property insurance program to other companies besides Citizens. This enabled us to save some money on our policies. For several years now Citizens was our only choice and now with Karen's help we have other options. We have been with Karen for more than 20 years and she is the best at always answering all our questions and helping solve any insurance problems we may have.

  • John F. over 3 years ago

    Communication and immediate attention to any issue. You are always there to help and go out of your way to make sure the insurance is correctly processed. Thank you all love your team.

  • James C. over 3 years ago

    The staff at Insurances Resources has always been prompt in responding to requests, and they seem to always be going out of their way to accommodate my needs. They are also great at finding the best insurance deals available and helping me reach decisions about alternatives. Thank you Anita and staff.

  • Brian F. over 3 years ago

    Insurance Resources is the best insurance agency on planet Earth!

  • Alan F. over 3 years ago

    I have been a customer for many years and have always found everyone there responsive and helpful and always tended to my needs and questions. Good work and a pleasure to do business with you.

  • Fred F. over 3 years ago

    It's nice to hear from you throughout the year, not just when the renewal is due.

  • Julian F. over 3 years ago

    We have appreciated the assistance which you and your staff have rendered over many years since your opening in Treasure Island. It is very comforting to have such assistance in navigating the tricky world of home insurance, especially on waterfront property! We would not want to do so without your professional advice!

  • Travis M. over 3 years ago

    Was introduced to Brian through my banker. Has been a pleasure to deal with, always quick to respond and professional service. Gladly recommend him.

  • Sally D. over 3 years ago

    Questions are always answered quickly. Great service.

  • Cheryl E. over 3 years ago

    I've always felt Anita acts in my best interest , and just as safe with Karen looking out for me .

  • Stanley E. over 3 years ago

    Always responsive when needed

  • John D. over 3 years ago

    Always helpful and prompt in answering questions and providing services in administering our policies.

  • John D. over 3 years ago

    Consistent billing and service.

  • Cheryl A. over 3 years ago

    Great service and quick response, combined with excellent rates.

  • Jessica D. over 3 years ago

    Everyone is always friendly and helpful.

  • Jeffrey K. over 3 years ago

    Our last agent would just renew the policy and collect the fee. Brian did the research and found a better solution and price, for our insurance needs.

  • Paul C. over 3 years ago

    All of your agents are professional & are quick to answer & guide.

  • Marilyn S. over 3 years ago

    I can always count on you. You answer all my questions and help me make the right decisions for our complex.

  • Robert C. over 3 years ago

    We have worked with you for many years and find your service to be excellent.

  • Bryan C. over 3 years ago

    Always available, concise answers to regular and unusual questions, good follow thru when claims were needed.

  • Robert B. over 3 years ago

    Kris Morrison saved us considerable money by applying for a premium credit due to our condo's roof meeting new codes which produced lower rates !

  • Roy B. over 3 years ago

    I like the personal touch. I have an agent assigned to me and so have a regular contact to answer all of my questions. The front desk at your office is super friendly and helpful.

  • Marton B. over 3 years ago

    We feel confident working with you for our insurance needs.

  • Anthony D. over 3 years ago

    Insurance resources has always been quick to respond to my questions and always provides me with what I need.

  • Paul D. over 3 years ago

    Easy to contact......All the correct answers and helpful suggestions to save money or improve coverage. Have already recommended Leslie to a good friend who has also had a good experience! Great job!

  • Marion D. over 3 years ago

    You treated me as an individual and were very responsive to my requests.

  • Janice C. over 3 years ago

    So impressed with the service I had my brother contact your office and you all were able to write insurance on his Florida property/cars and recommend an insurer on all his "stuff" in Tennessee. You have "saved" me more than once, the latest being the Citizens episode (you know what I mean). Anyway, being able to deal with people who obviously like their jobs and are genuinely cheerful goes a long way towards being willing to share your name and services with others. Keep up the good work.

  • Robert C. over 3 years ago

    I value accurate info and quick responses to my requests almost as highly as low pricing . Your customer support team has always supplied those items to me.

  • James C. over 3 years ago

    Everything was done right

  • Ken B. over 3 years ago

    Prompt, Efficient, Thorough, Pleasant

  • Roy B. over 3 years ago

    Service is always top-notch. Karen is a joy to work with, besides being a great friend. Keep up the good work!

  • Else F. over 3 years ago

    I have used your company for all insurance requirement for more than 12 years and have had only the best experience possible from every one I have dealt with in your company. Extremely professional and very efficient and knowledgeable about various insurance issues.

  • Dennis F. over 3 years ago

    Insurance Resources has been handling our insurance needs for many years. That includes home, boat, autos, rental properties and umbrella coverage. It is a pleasure to work with agents who are knowledgeable, responsive and professional. I would strongly recommend their services to anyone looking for a "full service" insurance agency.

  • Wilson A. over 3 years ago

    Your information is clear and specific. Thanks

  • Donna A. over 3 years ago

    Questions are answered promptly (even the stupid ones); Prompt return of calls; Superior knowledge of products and what is available; Great assistance with reduction of premiums

  • Garth M. over 3 years ago

    I think Insurance polices and all the various attachments can be confusing. I totally trust our agent to advise us about issues, and to keep us up to date for the latest information and best selections for our coverage.

  • Pinney A. over 3 years ago

    Prompt; clear; easy to work with in person and on-line.

  • George B. over 3 years ago

    I am a Canadian with a property in Florida. Not knowing all the rules & regulations about insurance in the USA, I always felt that I received the best advice about what is the best to do for my situation. The representatives are very professional.

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Verified Agency

628 Reviews

Agency's Business Hours

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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