about 1 year ago
Kim Gosney is fabulous to say the least. I have had to work with her on several occasions on car and home insurance. She has always made time for me either on the phone or when I drop by the Aiken office.
Kim went the extra mile when I called her the Friday after Christmas to get my son insured in his new car. It was late in the afternoon, on a Friday. She stayed on the line with me to make sure all emails were received by myself, my son, and the dealership. Fantastic customer service!!! This was a little time consuming, again late in the afternoon, but Kim gave no indication, whatsoever, that I was eating into her personal and weekend time. She made me feel like I was her number one priority.
Can't ask for anything better than that.....thanks Kim!!!!!