over 2 years ago
My family and I have been with State Farm for decades and I have never dealt with a more incompetent groups of individuals, specifically Verdell Jones and Shayla Parker. They somehow managed to mess up a basic renter’s insurance policy multiple times. What is even more disheartening is their complete lack of care for their clients as there were phone calls and emails that were never responded to. I decided to cancel my policy all together and in the course of the emails I had to type out basic subtraction for them explaining that I only received part of my refund, they still owe me money.