Alcorn Insurance AgencyInsurance Agency

103 S Commercial St, Centralia, IL 62801, USA
77 Reviews

BriteBee Agency Confidence Score:

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93 out of 100
Experience 4.2
Value 5.0
Location 3.7
Ratings 5.0

About Alcorn Insurance Agency: I've been providing client's protection and security since 1988. A family owned agency since 1963. I will discuss your needs, listen to what you tell me and come up with a policy designed just for you, at a competitive price.

Companies represented: Western Mutual Insurance Group, Auto-Owners Insurance, Liberty Mutual Insurance, The Hartford, Markel First Comp, Mercury Insurance Group, Foremost Insurance, MetLife, Progressive, Safeco, The Travelers Companies

Languages spoken:

Licensed in: Illinois, Missouri

Insurance Products Offered

  • Recreation
  • Commercial Property
  • Boat
  • Motorcycle
  • Classic Car
  • Renters
  • Specialty
  • Commercial Auto
  • Workers Comp
  • Contractor
  • Commercial
  • Business
  • Mobile Home
  • General Liability
  • Life
  • Auto
  • Home


  • Charles S. 8 months ago

    Very prompt when responding to a need or have a question about something.

  • Brooke P. 8 months ago

    Quick response and great customer service. My policy was paid for and signed in a few days- very easy.

  • Douglas G. 8 months ago

    Thank you Kelsey for the exceptional service you provide us! It is nice to know that I only need to send one text or make one phone call to address all of my insurance needs!! Alcorn Insurance for the win!

  • Anthony M. 8 months ago

    You folks treat me like family not just a customer

  • Julie B. 8 months ago

    I always know that if I have a question or concern, Alcorn Insurance will get me my answer or deal with my problem in a timely manner. I also like knowing my agent is local and part of the community.

  • Dale Q. 8 months ago

    The personal touch you all provide and how well you handle our insurance needs!

  • Dexter J. 8 months ago

    Being patient with us, while we navigate the hoops on our end. And surpassing our existing auto coverage, while also making it affordable.

  • Barb A. 8 months ago

    Always attentive to our ever changing needs! Always responds to our questions quickly!

  • Roberto E. 9 months ago

    Great info when I need thank you

  • Kathy S. 9 months ago

    You've always taken care of any needs we've had for the 20+ years we have been insured through Alcorn. Prompt in taking care of claims. Your prices have always been lower when we've looked elsewhere. Very pleased with Alcorn's!!

  • Rhonda T. 10 months ago

    They're very easy to work with and prompt service.

  • Lawrence C. 10 months ago

    Always quick Service and rapid response to questions. Very personable and easy to get along with/

  • Michael G. 10 months ago

    We recommend you all the time... you have always taken care of anything we need in a very timely manner and we appreciate that!

  • Don H. 10 months ago

    I think the people in your office are very nice and willing to help a customer.

  • Mark W. 10 months ago

    They're always looking out for my best interest and shopping for coverage so I do not have to on my own.

  • Kevin M. 10 months ago

    It is to know whenever we buy or sell a vehicle one quick call to you and we’re done!

  • Michael F. 11 months ago

    Kelsey has been very proactive in checking different options for me and making sure I'm as informed as possible to make the best decision. Thanks!

  • Kimberly T. 11 months ago

    Anytime I have a question there is someone always there and willing to answer it! Great customer service!!!!!

  • Yusuf A. 11 months ago

    Great company to work with. They go the extra mile to make sure you are satisfied. Highly recommended. Always there for you when needed.

  • Mitzi M. 11 months ago

    Have had them for many years. Very reliable people. They have never let me down. Would recommend them to anyone. Love christine.

  • Mark L. 11 months ago

    Great agency great staff. If you have a claim they work for you and get it resolved quickly. I highly recommend them.

  • David S. 11 months ago

    Very helpful and concerned with taking care of customers!

  • Aj H. 11 months ago

    Easy to deal with. Competitive rates.

  • Steve H. 11 months ago

    The very first week having Alcorn Insurance you saved me hundreds per year off my expensive policy.

  • Georgia L. 12 months ago

    If we had a problem, it was always taken care of very swiftly and no hassles.

  • Joab A. about 1 year ago

    Kelsey, you are great to work with...

  • Joseph B. about 1 year ago

    I find Alcorn Insurance Agency to be very professional, knowledgeable, but above all they do NOT treat you as just another number or another premium. They greet us as a friend and care for us as family. They constantly strive to ensure we have the best coverage for our budget, and claims are handled quickly and efficiently. To do business anywhere else is risky, because you never know what your getting. With the Alcorn Agency, you are always well informed and kept up on changes that could effect your coverage. The most trustworthy agents we have ever worked with.

  • Gary F. about 1 year ago

    Alcorn Insurance was there when needed, and helped us through our storm damage claim.

  • Patty W. about 1 year ago

    Always take care of my claims efficiently without question. Office staff is friendly

  • Happy S. about 1 year ago

    One of the best agents I've worked with recently. Flawless work. They care for us like it's there problem. Which is what every business is in needs. Someone who cares. Chase is one of the best out there.

  • Al H. about 1 year ago

    Always there when needed. Thanks

  • Elaine B. about 1 year ago

    Anytime I have any questions your agency always get back right away with the answer. Always so helpful in everything we need.

  • Anthony M. about 1 year ago

    Chase and his staff and family are wonderful people to work with

  • Tiffany D. about 1 year ago

    Great customer service, especially in an emergency.

  • Henry R. over 1 year ago

    Personal interaction with your client. Consistently seeking new ways to save my company money. Agency owner offers tips and suggestions that will help us during our growth period. Very progressive agency.

  • Larry F. over 1 year ago

    I've been with Alcorn Insurance for many years. They take care of business in a prompt way. They're very polite and professional.

  • Alan A. over 1 year ago

    Always there for me, Scott, Christina, is always on top of things and respond to my business and personal needs.

  • Kim B. over 1 year ago

    Alcorn Insurance is one of the best places around! They go above and beyond to help others get insurance and talk about what options there are.

  • Robert B. over 1 year ago

    Awesome group of individuals!

  • Marie M. over 1 year ago


  • Michael G. over 1 year ago

    Saved us money . Always helpful . Always answers our questions completely .

  • Michael G. over 1 year ago

    Everyone is efficient, knowledgeable, friendly, and always willing to help!

  • Dawn F. over 1 year ago

    Always have my best interest in mind when doing my policies.

  • Michael K. over 1 year ago

    Well.....fortunately we have never had a claim so ............hopefully, if we do you will be there to help us!! Always friendly and cooperative if we have a question or need to add or remove items from our insurance policy.

  • Gordon S. over 1 year ago

    Love the service, and how I always get an answered call when I call. I do need a faster calculated down payment when adding equipment so I know exactly when and how much each equipment will cost at the add on point. Everything else is going great. Thanks for the great service.

  • Gary F. over 1 year ago

    Excellent customer service when we had storm damage.

  • Patty W. over 1 year ago

    Great, efficient service. Whenever I've had a policy issue or claim, they have been handled very quickly. Very friendly staff.

  • Douglas G. over 1 year ago

    Kelsey at Alcorn Insurance is a stellar insurance agent! She always promptly responds to any request that I have. I am confident they have my family’s best interest at heart, and their level of knowledge in the insurance industry is second to none. Thanks for all you do for the Gormanns and our community Alcorn Insurance!

  • Lonnie N. over 1 year ago

    They're always ready to help with any problems or questions. Alcorn Insurance has been our family insurance for many years and hopefully for many more years to come.

  • Gregory J. over 1 year ago

    Know the owner and believe he has given the best value for my money.

  • Charles S. over 1 year ago

    They're friendly and helpful each time I need paperwork, I call, or have a question.

  • Mark S. over 1 year ago

    Always very accommodating. Anytime I need something, I just email Chris and she takes care of it. I was a little concerned about not having my agent in the community which I live, but this has not been an issue.

  • Danny S. almost 2 years ago

    all good and efficient

  • Daniel G. almost 2 years ago

    I've been provided with very helpful services and insurance at a great price.

  • Anthony H. almost 2 years ago

    Kelsey actually reached out to us and she worked fast to get us a quote and get us on the road very quickly. She was kind, considerate, and knowledgeable. We will continue to use her with all our insurance needs.

  • Marty P. almost 2 years ago

    When I showed you what I needed for insurance you gave me a quote for exactly what I asked for. You were polite courteous and patient with me while I looked for other quotes.

  • Arkez P. almost 2 years ago

    Alcorn offers excellent customer service.

  • Iryna S. almost 2 years ago

    Everything is really fast. We like working with you guys

  • Maggie C. almost 2 years ago

    Your prompt response to all our needs. Chase has been available to assist with all our questions and needs.

  • Rebecca C. almost 2 years ago

    Very helpful in answering all my questions and I have had many.

  • Jay S. almost 2 years ago

    My agent is very nice person. I can text Kelsey if i need anything and she'll get it ready for me without calling her which is pretty convenient. Thanks ! :D

  • Courtney Q. about 2 years ago

    I was able to handle everything on the phone and email and did not have to even come to the office. It was very easy and affordable. I would recommend this agency

  • John C. about 2 years ago

    Chase went out of his way even outside of office hours to get things set up for our company. He made my company his priority. Thank you.

  • Judy L. about 2 years ago

    I have always received good service when contacting you. It's nice to know that you are there.

  • Brad G. about 2 years ago

    Great people and great service, very prompt in getting everything set up for us.

  • Gary H. about 2 years ago


  • Joyce W. about 2 years ago

    We have been with Alcorn Insurance for many years. They have treated us fairly on all our claims. I would recommend Alcorn Insurance to all our friends.

  • Emily K. about 2 years ago

    I have had nothing but a great experience with Alcorn Insurance. They hold both my personal and business accounts and are always available to answer any questions I have as both a homeowner and business owner.

  • Esty G. about 2 years ago

    very easy to contact . Always very helpful and knowledgable.

  • David J. about 2 years ago

    We liked that our policies were explained in detail of what we were receiving and that we feel comfortable to contact you anytime with any any questions!

  • Ural C. about 2 years ago

    Your promptness in taking care of our needs, and always able to answer questions

  • Lanny J. about 2 years ago

    You have provided quick, easy, and dependable services so far!

  • Lisa S. about 2 years ago

    Chris is ALWAYS available to help me with any questions or concerns I may have!! Customer service is so important and Chris makes it look easy!!

  • Jerry P. about 2 years ago

    Been with Alcorn agency for25 years. Excellent service.No worries about my insurance needs.

  • Mitzi M. about 2 years ago

    Always taken care of in a fast and friendly manner

  • Georgia L. about 2 years ago

    We're treated very well. Have never had a problem with any claim. Would recommend you highly.

  • Mark S. about 2 years ago

    I have had my business insurance with Alcorn Agency for a number of years now. The rates are always competitive and the service is great. If I ever need anything, I call or email Chris and it is done quick and efficiently. Mark Styninger

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Verified Agency

77 Reviews

Agency's Business Hours

  • Monday 7:00 AM – 4:30 PM
  • Tuesday 7:00 AM – 4:30 PM
  • Wednesday 7:00 AM – 4:30 PM
  • Thursday 7:00 AM – 4:30 PM
  • Friday 8:00 AM – 12:00 PM
  • Saturday Closed
  • Sunday Closed

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