About Clockwork Insurance Services, Inc.

Clockwork Insurance Services is rooted in traditions for over three generations and 80 years of crafting reliable insurance for all types of commercial and personal risks. Family owned and operated by husband and wife team, Charlotte McFarland and Mark Dufour, they have combined insurance experience of over 30 years in representing some of the finest insurance carriers in the industry.

Companies Represented

  • Axa Art
  • Berkley
  • Jewelers Mutual Insurance Company

Insurance Products Offered

  • Auto Insurance
  • Collections
  • Commercial Property
  • Fine Arts Insurance
  • Flood Insurance
  • Homeowners Insurance
  • Jewelers Block Insurance
  • Personal Jewelry Insurance


  • Michael M. about 2 months ago

    At all times, and particularly in times of chaos, it is a blessing to know your insurance partner is highly reputable. Years ago, when a package was lost by a BIG SHIPPING COMPANY, I received check from Jewelers Mutual within a week, way before they shipping company’s 30 day response. Thank you Jewelers Mutual for being so efficient and for having professional and courteous agents like Mile Morrissey at ClockWork Insurance.

  • Tyler J. 3 months ago

    Clockwork has been extremely responsive, and available when I had a question, or a problem I needed their help with. I know I can call and someone from their team are on it - and will take care of my business needs.

  • Amy C. 3 months ago

    Love how everyone is on top of things for me (more than I am for myself) all the time.

  • Nelly R. 4 months ago

    You make sure my questions are answered and I have the correct coverage for my business.

  • David B. 4 months ago

    The one on one feedback during renewal, going over all the new options, thanks!

  • Lynn L. 4 months ago

    Always very knowledgeable. Everyone is always eager to help and they make everything easy with clear, concise information. Thanks Mark and Clockwork team!

  • Ramnik M. 4 months ago

    Very helpful

  • Ani D. 4 months ago

    shopping for insurance can be so scary until I contacted Mark Dufour at Clockwork insurance. He walked me through all the questions and coverages. This company is the way to go. They went out of there way to help me. Unlike other companies and get put on hold forever. Thanks Mark you are the best

  • Roger M. 4 months ago

    Quick response.

  • Rizwan K. 4 months ago

    Your prompt response every time. Thanks

  • Bill P. 4 months ago

    prices are good and you bet back to me quick

  • Vicki C. 4 months ago

    Jewelers Mutual has protected my business for over 40 years! I would not trust my inventory or my business with anyone else

  • Vicki C. 4 months ago

    You do everything right!

  • Mohammad M. 4 months ago

    Convinence of making monthly payments and don’t worry about any thing else

  • Charles M. 4 months ago

    You conduct your business in a professional way, are very courteous, and I appreciate the information you provide.

  • Mike H. 5 months ago

    Mr. Morrissey is very helpful with all the paperwork and answers questions promptly.

  • Keith P. 5 months ago

    Well ,we have not made a claim in the 13 years we've had insurance with ya'll. Shouldn't we get a discount for that? (Oh yeah) I have no experience with claims and glad I have not ,so I cannot comment on that part. Mark is great (Knowledgeable,funny and witty) and I always enjoy his visits. Thanks, Keith Patton

  • Marlene D. 5 months ago

    I have clear and easy transactions every year, no hidden troubles or costs!

  • Keith M. 5 months ago

    Charlotte, Mark, Jennifer, and their team have always been there for me to make sure my business has proper coverage. Most importantly, if I have a question or need, they have always been there quickly to help. Thank you

  • Joel W. 5 months ago

    Knowing that insurance is a must, and there are many choices to go with in the industry. I continue to have my confidence in JM strengthened weekly as my customers come in on claims on their own jewelry and the process and ease of their claims are flawless. Even though I have not had to make a claim out representative is very thorough in making sure we are covered where we need it and also makes sure we don’t have something we don’t need to make sure we have our premiums as low as we can.

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Agency's Business Hours

  • Monday 8:30 AM – 4:30 PM
  • Tuesday 8:30 AM – 4:30 PM
  • Wednesday 8:30 AM – 4:30 PM
  • Thursday 8:30 AM – 4:30 PM
  • Friday 8:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
  • Mon 8:30 AM – 4:30 PM
  • Tue 8:30 AM – 4:30 PM
  • Wed 8:30 AM – 4:30 PM
  • Thu 8:30 AM – 4:30 PM
  • Fri 8:30 AM – 4:30 PM
  • Sat Closed
  • Sun Closed

Languages Spoken

  • English

States Licensed In

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