About Clockwork Insurance Services, Inc.

Clockwork Insurance Services is rooted in traditions for over three generations and 80 years of crafting reliable insurance for all types of commercial and personal risks. Family owned and operated by husband and wife team, Charlotte McFarland and Mark Dufour, they have combined insurance experience of over 30 years in representing some of the finest insurance carriers in the industry.

Companies Represented

  • Axa Art
  • Berkley
  • Jewelers Mutual Insurance Company

Insurance Products Offered

  • Auto Insurance
  • Collections
  • Commercial Property
  • Fine Arts Insurance
  • Flood Insurance
  • Homeowners Insurance
  • Jewelers Block Insurance
  • Personal Jewelry Insurance


  • Jamie P. 10 months ago

    Mark was a straight shooter when I was opening my store. I have had nothing but a great experience with Clockwork!

  • Amy C. 11 months ago

    Always there to answer questions! Really appreciate the professionalism.

  • Chris M. 11 months ago

    Prompt response and listened to our changing needs.

  • Ani D. 11 months ago

    Clockwork is the best . They are always there for you. When you call you get to talk to someone and not put on hold to get told to call back later. Mr. Dufour has gone out of his was to help. When you need help this is the company to go with they are in your corner. Thanks Ani

  • Ellen B. 11 months ago

    All representatives at Clockwork have answered my requests & questions promptly and advised me accordingly. Affording me confidence in my coverage.

  • Mark S. 12 months ago

    Always available when we need help or have questions. Extremely helpful when renewing a policy. Insurance is a confusing topic and Clockwork Insurance explains whatever needs explaining!

  • Bill M. 12 months ago

    You are the best I have found

  • Don O. about 1 year ago

    You take the hassle out of it.

  • Robert R. about 1 year ago

    Mark has earned our trust and we appreciate his knowledge regarding jewelers block coverage.

  • Michael M. over 1 year ago

    At all times, and particularly in times of chaos, it is a blessing to know your insurance partner is highly reputable. Years ago, when a package was lost by a BIG SHIPPING COMPANY, I received check from Jewelers Mutual within a week, way before they shipping company’s 30 day response. Thank you Jewelers Mutual for being so efficient and for having professional and courteous agents like Mile Morrissey at ClockWork Insurance.

  • Tyler J. over 1 year ago

    Clockwork has been extremely responsive, and available when I had a question, or a problem I needed their help with. I know I can call and someone from their team are on it - and will take care of my business needs.

  • Amy C. over 1 year ago

    Love how everyone is on top of things for me (more than I am for myself) all the time.

  • Nelly R. over 1 year ago

    You make sure my questions are answered and I have the correct coverage for my business.

  • David B. over 1 year ago

    The one on one feedback during renewal, going over all the new options, thanks!

  • Lynn L. over 1 year ago

    Always very knowledgeable. Everyone is always eager to help and they make everything easy with clear, concise information. Thanks Mark and Clockwork team!

  • Ramnik M. over 1 year ago

    Very helpful

  • Ani D. over 1 year ago

    shopping for insurance can be so scary until I contacted Mark Dufour at Clockwork insurance. He walked me through all the questions and coverages. This company is the way to go. They went out of there way to help me. Unlike other companies and get put on hold forever. Thanks Mark you are the best

  • Roger M. over 1 year ago

    Quick response.

  • Rizwan K. over 1 year ago

    Your prompt response every time. Thanks

  • Bill P. over 1 year ago

    prices are good and you bet back to me quick

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Agency's Business Hours

  • Monday 8:30 AM – 4:30 PM
  • Tuesday 8:30 AM – 4:30 PM
  • Wednesday 8:30 AM – 4:30 PM
  • Thursday 8:30 AM – 4:30 PM
  • Friday 8:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
  • Mon 8:30 AM – 4:30 PM
  • Tue 8:30 AM – 4:30 PM
  • Wed 8:30 AM – 4:30 PM
  • Thu 8:30 AM – 4:30 PM
  • Fri 8:30 AM – 4:30 PM
  • Sat Closed
  • Sun Closed

Languages Spoken

  • English

States Licensed In

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