Phillips Insurance Agency, Inc. ● Insurance Agencies in MA ● BriteBee

Companies Represented

Phillips Insurance Agency, Inc. Agents

Joseph Phillips

Insurance Products Offered

Reviews

Nolan D. 6 months ago

I had the pleasure of working with Rose when setting up my first car insurance policy. I had no idea what I was doing of course, but Rose was able to help me with each step and explain to me what each part of the policy was and helped me to get an affordable policy. This was greatly appreciated as I was very new to everything and naturally had a lot of questions along the way and one of the best parts was that the whole process didn't even take that long and I was able to have my car registered and insured and on the road quickly. I would recommend this business to friends and family and those who are young and new to purchasing an insurance policy.
John L. 6 months ago

I have all of my commercial and personal accounts with them. They always return my calls and emails very promptly. The go out of their way to make sure I get the best coverage and price. I would recommend them to any small business.
John A. 6 months ago

I have been a client of Phillips Insurance for over 10 years now. They have great customer service and always provide helpful advice. They recently helped me with adding my son to our auto policy. Phillips worked quickly to find me the most reasonable rates and took care of everything with the professionalism I have come to expect from them. I would recommend them to anyone looking for a new insurance agency.
Rick M. 6 months ago

I always have great experiences with Phillips Insurance. Kayla is an amazing representative who is incredibly quick to respond, always there when we need her, and proactive to make sure everything is up to date and worry free. They are a great asset to our business, and many of our personal lines as well. Kayla goes above and beyond to make sure we get competitive rates and always makes sure we are happy with their service. Joe Phillips also often checks in to stay on top of our business needs and maintains knowledge of our operations to make sure we are getting the correct services. I would highly recommend Phillips to anyone looking for business or personal insurance!
Misty H. 6 months ago

The personal lines account managers have demonstrated professionalism and are extremely responsive to my inquiries. Phillips was able to save me money with the same coverages when I switched from my previous provider and also handled a claim in 2020 which saved me the time and effort of dealing with the insurance company myself. I credit the team for their timely responses which have helped avoid delays that I've experienced with other agencies in the past.
Kimberly K. about 1 year ago

I worked with Brittany as my agent. She is great - super warm, kind and helpful. They got me a price on insurance that was the lowest I have ever had, even with my history. They also have a service where they help you register your car in MA; since I was changing states I utilized this opportunity. They send the plates by mail if you do not live near by. HOWEVER I RECCOMMEND, asking them to do tracked shipping (yes, you would need to pay for it but it's worth it); otherwise, they will send them through USPS regular mail. My plates were going to be send to Rhode Island and they were returned to sender, so I didn't get them for at least two weeks - it may have been longer. This is not the company's fault, and Brittany was very professional the entire time. They were able to rectify the issue and my car is now registered and inspected!! Despite the hiccup, this is probably the best agent I have ever worked with.
Meghan B. over 1 year ago

I do not recommend them. Way overpriced and agents contradict themselves with what is on the policy and the rate of the policy. Received multiple bills with the wrong rates. When discussing issues over the phone, agents did not answer questions and were repeating themselves. After leaving their business, we received an cancellation fee of over $400 when I had a 0 balance and new company sent over appropriate paperwork. Dissatisfied with the service.
Bill S. almost 3 years ago

They are the best Insurance Agent in Western Massachusetts. I highly recommend them!
Madeline R. over 3 years ago
Corey U. over 5 years ago

Had a great experience working with everyone from Phillips Insurance Agency. They were very helpful in answering all my insurance questions and needs. After shopping around for insurance, they had the overall best prices. I would highly recommend using Phillips Insurance.