Kimberly K. 6 months ago
I worked with Brittany as my agent. She is great - super warm, kind and helpful. They got me a price on insurance that was the lowest I have ever had, even with my history. They also have a service where they help you register your car in MA; since I was changing states I utilized this opportunity. They send the plates by mail if you do not live near by. HOWEVER I RECCOMMEND, asking them to do tracked shipping (yes, you would need to pay for it but it's worth it); otherwise, they will send them through USPS regular mail. My plates were going to be send to Rhode Island and they were returned to sender, so I didn't get them for at least two weeks - it may have been longer. This is not the company's fault, and Brittany was very professional the entire time. They were able to rectify the issue and my car is now registered and inspected!! Despite the hiccup, this is probably the best agent I have ever worked with.