We’re a local independent insurance agency offering a comprehensive suite of insurance solutions including auto, home, business, life and financial services to protect you from the unexpected. At Kaplansky, we don’t just sell insurance. We work closely with clients to help them make important and informed decisions every day when it comes to protection and their future.
Jasmin B. about 2 months ago
Amazing Staff! They are always there to help!..I had a very odd situation with my home because my parents passed away and everything was in a trust and the staff here explained everything to me and made everything easier for my family and myself!
Margaret E. 2 months ago
I recently moved all of my insurance (homeowner's, auto, umbrella) to Kaplansky from another agent that I had used for over 20 years. The people at Kaplansky were professional and personable and took time to ensure that I got the best, most cost-effective insurance. I would highly recommend them to anyone in the market for new insurance or interested in finding better insurance rates.
Ron R. 2 months ago
Ask for Margarita when in need of car insurance.She will get you the BEST deal on any insurance policy.She is very helpful and informative and will have answers to any questions you might have.She helped me save a lot of money as other companies were trying to charge thousands more because a lousy 2 points on my driving record that wasn’t even supposed to be there,Margarita was able to get me full coverage AND homeowners insurance for thousands less than what Geico and other Massachusetts insurance companies quoted me.There is not a better place to go and you can thank me later after you read this review.Margarita @ Kaplansky is the Queen of auto insurance!!!
Steven S. 2 months ago
ive worked with Margarita Rodriguez for years and will never everrrrrrrrr find anyone better .... customer service is BY FAR! the absolute best i recommend her to my mother brother sister friends anyone and everyone!!!! 5 stars isnt enough !! 10 STARS!!
John S. 2 months ago
Very expensive and God forbid there's an error on your account! It took 2 months of calls and emails and rude employees before my account was fixed! I'm presently shopping for a new company.
Jv N. 5 months ago
Trash insurance company. Not responsive, unable to fulfil agent liability to their customers which in turn own mistakes are targeted to policy holder. Rather risk driving without insurance than ever purchase a policy from them again 👏🙏 a 1 star rating is generous
Lady T. over 1 year ago
We have had Kaplansky as our insurance agency for four years when they were located in Maynard. Last year the Maynard office closed and it has been a nightmare getting anyone on the phone since. The automated system has defects so you can't event manage it. The phone number listed is incorrect, so I was given another number that is also incorrect. Unfortunately, should this problem continue we will look elsewhere for our insurance needs. UPDATE: Have been waiting 2 weeks for a response. Spoke to Maria today at 11 am and she said she would call me back. Just called now and call was redirected to Malway Insurance! Kaplansky in Maynard was my HARTFORD representative! Malway is not affiliated with Hartford! Feeling like this is bait and switch BS!
Ken O. almost 2 years ago
I could not have had a better experience! I needed auto insurance as soon as possible and Katelynn made it all pain and worry free. Was in constant contact and always quick to respond to my emails. Can not recommend this company enough!
Debby C. about 2 years ago
Insurance of all types, competitive prices, staff is knowledgeable, helpful and friendly. A local office of a larger company, the staff is familiar with their insured.
Nicole F. over 2 years ago
I’m definitely not good at understanding insurance but Katelynn always takes her time to explain everything to me. Always super helpful and I wouldn’t want to bring my business anywhere else!
Cynthia B. almost 3 years ago
Katelyn and Pam. It is such a blessing to find agents like Katelyn and Pam. They are extremely knowledgeable about the field of insurance. Katelyn and Pam are focused, skilled, exacting and consummate professionals. This agency is truly one-of-a-kind with their incredible depth of knowledge, compassionate care, and the amount of time they spend with you. They are true educators. Each person, truly, cares about their clients. Regardless of where you live, they are worth the drive. Hands down the best experience I could have asked for. Cynthia
