State Farm Insurance is an insurance agency.
Chantaravy W. 8 months ago
Andrew Chau work with Minhthao Ha State Farm office guided me through different options from bundle policy to each individual policy. Comparing option and bundle my policy. I was able to switch my current insurance over to State Farm and saving over hundreds per year. Andrew have great communication skill and very responsive.
Taher A. 8 months ago
It has been a disappointing experience at Minhthao Ha - State Farm Insurance Agent in Germantown, MD. Kindly avoid this New Agency until State Farm Corporate office looks into the Client handling of Service and a proper training is provided to staff members.
The T. 8 months ago
Minh-Thu is helpful and responsive. She gave us a great rate and recommend us doing multi-line and buddle so we can get as much discount as possible. State Farm have rate increase lately but compare to other company still reasonable prices . Highly recommended !
Phuc N. 9 months ago
State Farm located at Germantown MD was amazing. MinhThao (Le) was very helpful and sweet. I loved working with her she was wonderful and I will be a customer for a very long time thanks to her. I would highly recommend to anyone contact (LE) regarding insurance need.
S (. 9 months ago
Ever since Steve Martin Left it has been downhill from there. They can never answer your questions, some always have to call you back and they never call back and they sure don't monitor their emails. Insurance rate can increase for no reason at all.
Nathalie F. over 1 year ago
The staff is friendly. An area of improvement for this office is responsiveness to customer's inquiries and concerns. There were a couple of times when there was no follow ups to a request or question. I always had to make sure to circle back with them to ensure action was taken.
Casey S. almost 2 years ago
I have used Steve Martin for over 10 years. Have never had a problem. He used to have an employee by the name of Debbie who was fabulous! There is someone new now and so far she has been very helpful. Wouldn't go anywhere else!
Taylour B. over 3 years ago
Have been with Steve Martin Insurance since I started to drive. Unfortunately in recent years customer service has declined to the point that it takes 3-4 calls to get a quote and each time the representative says they will send it over an nothing is ever done. Unfortunately I have had to look for a new agent as I have yet to get a new quote.
Orange F. over 3 years ago
the guy who works there (luis) is absolute garbage and he will try to sell you his (awful) clothing line and not answer questions about accidents or insurance. Pathetic.
Luis M. over 4 years ago
Spanish/english professionals ready to help and meet customer needs in insurance. Always attentive of their customers and well presented when inquiring about insurance. Family oriented.
Meyer G. over 6 years ago
Steve has been my State Farm Agent for over 10 years. He handles my personal and business insurance. He and his staff are always polite, very customer service orientated and accommodating. If you are in the market for insurance or looking to change insurance companies, I highly recommend Steve Martin and his staff. Meyer
