About My Member Insurance Agency

My Member Insurance Agency offers personalized, affordable insurance solutions to ‘protect what matters most’ to you. We are an independent insurance agency, which allows us to tailor an insurance program to the needs of individuals and businesses. We are also affiliated with the Frankenmuth Credit Union, providing insurance products and services to more than 50,000 members throughout the Great Lakes Bay Region.

Companies Represented

  • Accident Fund
  • Acuity
  • Auto Owners
  • Citizens
  • Foremost
  • Frankenmuth
  • Grange
  • Hartford
  • Hastings Mutual
  • Houston Casualty
  • Michigan Insurance
  • Progressive
  • Safeco
  • Selective
  • Travelers
  • Universal
  • West Bend Mutual

My Member Insurance Agency Agents

Insurance Products Offered

  • Auto Insurance
  • Boat Insurance
  • Business Auto Insurance
  • Commercial Insurance
  • Disability Insurance
  • General Liability Insurance
  • Health Insurance
  • Home Insurance
  • Inland Marine Insurance
  • Life Insurance
  • Rv Insurance
  • Umbrella Insurance
  • Workers Compensation Insurance


  • John B. 20 days ago

    Scott at the Midland, Michigan, office has been very helpful on several occasions. He is very polite and knowledgeable and has explained things very well. He is a pleasure to work with. Marge Byerly

  • Mary V. 28 days ago

    I was having medical issues and missed a cut off date on a policy, when I called Kelly to ask what I should do, she said she would send me the documents via email and I could then e sign them. I told her I had never done that and was not very savvy with that type of thing, but she said she would walk me thru it.. and she did.. She did an awesome job teaching this "old dog" a new trick..I really appreciate her willingness to help with these issues.. Thank You My Member Insurance Agency, and Kelly Jackson..👍

  • Laser R. 28 days ago

    My Agent Leah Robinson is very responsive and super easy to work with. She also explains things where I can understand and not too complicated.

  • Marc B. 2 months ago

    Sarah was incredibly helpful getting me a quick quote and coverage. Total process took about an hour of my time. Very happy!

  • Jeff T. 3 months ago

    Kim Kalahar has & continues to provide EXCELLENT Customer Service to me as a new member & this is the key reason I am so happy to have chosen your company!! Thank you Kim!! You are AMAZING!! - Jeff Thompson

  • Jessica E. 3 months ago

    I recently purchased a new home. Chris was able to get me a quote for both my home and auto, saving me tons of money, quick and easy. It was a very stressful event that he made very simple for me. Thank you so much!

  • Chuck H. 4 months ago

    I have been a customer now for the better part of twenty years and not only have they been a pleasure to work with for my banking needs but they have also supported my business as well. All five stars from me.

  • Diane R. 5 months ago

    Love this agency and all the wonderful people that work there. They are very knowledgeable, helpful and if you have questions they get back to you very quickly. Thanks for all you do!!

  • Mark P. 6 months ago

    I was very pleased by the service of my agent, Ms.Kelly Jackson. From start to finish, she listened and responded in accordance with my stated needs. I would highly recommend this company to those seeking insurance. Ms Jackson is truly an asset and value to "My Member".

  • Lori R. 6 months ago

    After the changes in Michigan No Fault law I had questions. I called and spoke with Kelly Jackson. She was wonderful. She answered my questions and explained my options thoroughly. After I spoke with my health insurance company Kelly made the changes I requested the very same day. If you're a bit confused about the change in options do not hesitate to call. It's easier than you think with their assistance.

  • Travis Y. 7 months ago

    They have always handled all of my requests promptly and professionally. Thanks for what you do!

  • Lee C. 7 months ago

    This was alot easier than filling out the forms for changing our coverage for the Michigan Auto insurance change and mailing them. I love technology and doing e-signatures is another example. I've been with Auto-Owners for over thirty years and continue to get great service.

  • Bryttany E. 8 months ago

    Great service

  • Joseph J. 8 months ago

    As a individual who is at that age for sitting on the porch and collecting what he earned, starting my own business was not in my plans prior to Covid. But things change and now to make a living I had to rethink that. I needed business insurance and I had tried a few that were recommended by friend, internet and so on. I reach out to a colleague and they recommended My Member since that was who they use. I contacted them and didn't have much expectation since it sounded like what I went through with the others who failed or refused to accept the challenge. My "case" was given to a young lady by the name of Leah Robinson who assured me she could find an underwriter to do this. Since my profession does not fit the standard "pigeon hole", Ms Leah had her work cut out. But after a few weeks and probably a few underwriters saying NO, she found one to take the chance to cover me. I am very grateful that Ms Leah did not give up where the others said it couldn't be done. Her professionalism is of the highest level and matched by her enthusiasm for helping others. In conclusion I don't think I could have done it without her help. signed Joseph Luppino, Jr. Summit Technical Services, LLC.

  • Steve M. 8 months ago

    I recently went through the laborious process of changing the carrier and updating my home and auto insurance policies. I worked with Kelly Jackson from My Member Insurance Company. Kelly was extremely professional, thorough, patient and overall a pleasure to work with. I'm confident that my insurance coverage is exactly what I need. Nothing more and nothing less than I require.

  • Barb C. 9 months ago

    Whenever I have questions, My Member Insurance Agency is quick to assist. They have made navigating the insurance world and all of its entities so much easier. They are very friendly, take time to get to know you, and work with you to make the best decisions for the best outcome.

  • Brenda D. 10 months ago

    Would have been 5 stars, but it would not let me download my documents after signing. I tried several times and "error... can't download doc..."

  • Kelly T. 10 months ago

    Chris, bless his heart, went over and above to help me get the lowest rate for my car insurance. HUGE THANK YOU TO CHRIS!! I’m sorry I was such a pain, but I’m soo happy you were able to make it happen!!!!

  • Rachel P. 10 months ago

    Kelly is fabulous to work with. Her courtesy and promptness are greatly appreciated. I look forward to working with her for years to come. Thank you Kelly J.

  • Dixie S. 10 months ago

    Kaely was very helpful and easy to work with. She took care of my insurance needs right away. It is a pleasure to work with My Member Insurance.

  Displaying reviews 1 - 20 of 27 in total  

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Agency's Business Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
  • Mon 8:00 AM – 5:00 PM
  • Tue 8:00 AM – 5:00 PM
  • Wed 8:00 AM – 5:00 PM
  • Thu 8:00 AM – 5:00 PM
  • Fri 8:00 AM – 5:00 PM
  • Sat Closed
  • Sun Closed

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