Grober Imbey AgencyInsurance Agency

1 Sunrise Plaza, Valley Stream, NY 11580, USA
623 Reviews

About Grober Imbey Agency: Grober Imbey Insurance Agency is a leader in providing successful individuals, businesses and families with the best insurance solutions to meet their needs. We are a local family owned agency that offers insurance solutions across multiple states, but our roots begin here in Long Island. The founders and principals of Grober Imbey Insurance Agency live in Long Island, work in Long Island, and are strong believers in supporting this amazing community that we call home. Our goal is to treat our neighbors like we treat all of our friends and family, and we want to know what is most important to you so that we can properly protect your family and business. You can rest comfortably, while you let us take care of the details when it comes to your insurance

Companies represented: AIG, Adirondack Insurance Exchange, AmTrust, Merchants Insurance, Mercury, Metlife, Narragansett Bay Insurance Company, Chubb, PURE, Cincinnati Insurance Company, CNA, Travelers, Progressive, Plymouth Rock Assurance Company, New York Central Mutual Company, Safeco, Utica National, Utica First,

Languages spoken: Spanish, English, English

Licensed in: NEW-YORK, PENNSYLVANIA, NEVADA, MONTANA, DELAWARE, NORTH-CAROLINA, SOUTH-CAROLINA, CALIFORNIA, TEXAS, CONNECTICUT, FLORIDA, NEW-JERSEY, NEW-YORK, NY

Insurance Products Offered

  • Life Health Insurance
  • Business
  • Auto
  • Home

Reviews


  • Joseph C. 5 days ago

    I asked Richard if he could fine me another insurance co. To help me reduce my cost while keeping the same coverage and he did. I am a senior citizens and I am on a fixed income and this saving is really a god sent. Thank you Richard and the whole groberimbey agency.

  • Lewis M. 5 days ago

    Chris Androu is the best he works hard to give you the best price and he gives excellent services

  • Frank M. 6 days ago

    Always very helpful and friendly. Always answers questions in a timely manner.

  • Tom L. 6 days ago

    Steve Dennis is the best!!!!

  • Jayson L. 7 days ago

    You have Mary Ann Sheehan on your staff. That is what you do right.

  • Steven S. 7 days ago

    The personalized attention to our needs. Create a complete package covering home, auto, umbrella - in a very complex scenario.

  • Marino L. 10 days ago

    About 2 years ago I was ready to pull out all my polices because of a person working for you was not helpful at all with a issue I had with my mothers home insurance. BUT! Your wonderful agent Katucia Lamarre saved the day and I stayed with Grober.

  • Milton K. 10 days ago

    you do your work and I appreciate it. Milt

  • Steven K. 11 days ago

    Excellent service,and personal attention when needed.  

  • Jimward L. 11 days ago

    I like the fact that Ms Lamarre always look at for my financial and provided me with the best quote. I remembered when the insurance dropped me, she quickly get to the case of finding me another insurance

  • Anthony G. 11 days ago

    My auto policy was due for renewal and Chris Androu was able to obtain me a better rate through another company. Chris is always there to help and is always pleasant to deal with.

  • Jack P. 13 days ago

    You have a great staff , always helpful and return our calls . Special Thank you to Richie , Charlie , and Paula .

  • Carolyn F. 16 days ago

    Our experience with Grober Insurance has always been spectacular. Joel, Steve, Debbie and the rest of the staff are very personable and informative.

  • Donovan B. 17 days ago

    My wife and I have been customers for over 15 years we can’t recall a problem with this insurance company.

  • Howard H. 17 days ago

    Allowing Mary Ann Sheehan to help us with our policy is great. She is the best!

  • Julia B. 19 days ago

    Great service by Chris Androu

  • Jennifer E. 19 days ago

    A few years ago, without me asking, you shopped around and found me an insurance company that would offer me cheaper insurance. I like knowing you are looking out for me to make sure of that.

  • Lawrence F. 19 days ago

    Love the Service and pricing!

  • Steven E. 24 days ago

    Always were able to help me out

  • Michael E. 25 days ago

    Mary Ann is the best! Smart, responsive, and pleasant.

  • Joanne E. 25 days ago

    Our agent, CHRIS ANDROU, was absolutely wonderful in finding us the best policy. He really listened to our needs and was not only extremely professional but also showed great kindness & caring. I would most assuredly recommend your company and have already. My neighbor has alteady purchased a policy through Chris Androu and now the pastor of our church is interested. My final comment...dealing with someone knowledgeable and caring makes ALL the difference in the world, and that describes Chris Androu.

  • Jose L. 26 days ago

    fast response,very friendly and reliable people

  • William G. 26 days ago

    Business, Home/Auto/Flood: always good, reliable service since 1985!

  • Christine D. 26 days ago

    Fast service. Extremely accommodating

  • F L. 28 days ago

    Katucia Lamarre is very helpful and always go above and beyond.

  • Elaine M. 29 days ago

    Makes things easier to understand as a consumer

  • Don W. about 1 month ago

    I love how your team takes care of all my commercial and personal insurance! I highly recommend this company. They go above and beyond! That should be their logo!

  • Francine R. about 1 month ago

    Very reasonable rates, and fast service

  • Joseph S. about 1 month ago

    Prompt and courteous service

  • Viktor H. about 1 month ago

    My certificates of Insurance are always done really fast. I am very satisfied with the response time

  • Mark S. about 1 month ago

    The best thing your company offers is expeditious, courteous, and prompt customer service. I've worked with June since my days with Steven Imbey, and she always does her best.to assist us, and see that we are taken care of. I did have a problem on a recent claim which I'm not happy about, but that's a separate discussion and has no reflection on June or your team. Through it all, they tried their best to help us reach a satisfactory conclusion.

  • Stuart D. about 1 month ago

    Jay Wildstein has been attentive to and understanding of our needs

  • Shane C. about 2 months ago

    Top Notch customer experience. Patience in explaining the pros and cons of services offered. A+ customer service and response time.

  • Vincent C. about 2 months ago

    Great customer service finding what’s best for you

  • Sherlene A. about 2 months ago

    Courtesy and professionalism is at the heart of Grober!

  • Philip B. about 2 months ago

    Chris Androu is awesome. He’s the best, most honest and attentive insurance agent I’ve ever had. He is always responsive to my requests and always gives me excellent advice with my best interests in mind.

  • Steven B. about 2 months ago

    Alanna is always there when I need her!! Also I was very pleased the way my claim was handles this year

  • Mark G. about 2 months ago

    Sole F. Is phenomenal. As in past she jumped right into our claim and got it going in right direction. She’s incredible. A 10

  • Tom L. about 2 months ago

    Great service. Professional staff

  • Louis S. about 2 months ago

    Fast service always professional.

  • Janine X. about 2 months ago

    Everyone is extremely knowledgeable and helpful at GIA. Their response time is always quick. Simply a pleasure to work with!

  • Renah B. about 2 months ago

    You are always there for me, quickly and efficiently. You always find me the best prices. You are always friendly and pleasant.

  • Kristin B. about 2 months ago

    Efficient! Always response to queries (email) in a timely manner, usually immediately. Polite, offer explanations, suggestions; work to find best rates, meet my specific needs. Take care of matters right away, never made to wait or follow up with question and/or concerns.

  • Sherry D. about 2 months ago

    I have no complaints when it comes down to my insurance company.

  • Linda S. about 2 months ago

    Linda and I have been with the Grober Agency for over 25 years. You have come through every time if we ever encountered an insurance problem or just insuring a new car. Grober has been excellent in every way all these years. George Schmidt

  • Ruth W. 2 months ago

    We got really good prices for the same coverage we had with our former insurance company.

  • Richard S. 2 months ago

    I send friends over to you guys all the time, very happy with your service

  • Stacey B. 2 months ago

    The personal attention and help with getting the best rates year after year makes me so happy to have my insurance from Grober Imbey.

  • Kathleen A. 3 months ago

    Quick response by securing coverage quickly . Friendly and professional

  • Joseph T. 3 months ago

    My agent is Elisa Grober and she is amazing. She worked with my budget and gave me awesome coverage on my Coop, my House, and umbrella Policy. Elisa also made adjustments on my auto policy, that I needed. She kept in touch with me by email and phone, Elisa always responded to every concern and question. She is a very caring and professional lady and the GROBER Agency is highly recommend. Thank you!

  • Moshe B. 3 months ago

    Helpful and efficient staff

  • Norman R. 3 months ago

    good service good follow up

  • Nate L. 3 months ago

    Has provided me solid service for 17 years.

  • Normand K. 3 months ago

    I trust you as my agent to get me the quality insurance I require for my cars home and Umbrella insurance at a competitive price

  • Mary P. 3 months ago

    The fact that the representative that was working with me checked multiple companies to find me the best offer was going above and beyond and very much appreciated.

  • Jose B. 3 months ago

    Everything thank you

  • Debra P. 3 months ago

    Yes Kat researched and found me a new insurance policy with much less yearly rates.

  • Darlene E. 3 months ago

    I am sure all the staff there is awesome but our company deals with mostly ...Debbie & Sole at Grober - Imbey daily, they are an absolute delight to deal with. They are always available to help with all of our needs both Liability and Auto. They get everything we need done quickly & efficiently .

  • Richard Y. 3 months ago

    Always there and ready to service

  • Ethan L. 3 months ago

    Personable and friendly.

  • Saundra T. 4 months ago

    Veronica and the team she works with are the most professional and accomadating group I have ever been with. As long as I have insurance, I'LL BE WITH THEM!!

  • Joan B. 4 months ago

    Great phone service not robotic and polite

  • Aren S. 4 months ago

    Elisa was great, responsive, and easy to work with. Highly recommend!

  • Steve 4 months ago

    Good service. Always been responsive , Gives solutions to needs and price competitive

  • Morris 4 months ago

    Taking care of certificates when needed Very promptly. The staff is very nice and helpful.

  • Francine F. 4 months ago

    Wonderful experience. Saved us money. Thank you so much!

  • Peter X. 5 months ago

    thanks for everything

  • Sandra S. 5 months ago

    knowledgeable, professional and prompt. My agent Chris Androu really works on whats best for us. excellent job!! Thank you, Chris Sparacino

  • Terri W. 5 months ago

    Very helpful and courteous.

  • Aston B. 5 months ago

    Kat have been working with us on our Home/Auto policy’s for many years. She has always been very instrumental in assessing what policy best works best for our family. She is very patient, understanding and most importantly listen to what our needs as a family are and then work her best to ensure the policy she recommends meets those needs. Kat is definitely one of the main reasons why we continue to use the Grober Imbey Agency.

  • John B. 5 months ago

    Terry Weber goes above and beyond to make your clients happy. She is the sole reason that I am so happy and thankful of your services.

  • Christopher T. 5 months ago

    Kat Lamarre helped me find a new auto/renters/umbrella policy that saved me hundreds of dollars per year, with better coverage, over my previous policy. She happily fulfills requests for re-quotes every year to make sure that I'm getting the best deal with the coverage I want. She's punctual when responding to my questions, courteous, and fun to talk to. Grober Imbey is lucky to have her as an agent, and I feel lucky because of the money she's saved me.

  • Jennifer F. 5 months ago

    Kat has been assisting me with all my insurance needs for over 5 years. She is extremely professional and pleasure to deal with. I am so happy I've been able to have someone be the "middle person" when it comes to all my insurance issues. Great Job Kat!

  • Sanjivan P. 5 months ago

    Very personalized services for more than two decades !

  • Yasmin S. 5 months ago

    Your agents are informed about the various insurance products and steps to successfully complete any processing that's necessary. Their communication is efficient and effectively addresses issues. I certainly appreciated that following SuperStorm Sandy as I they ably assisted my recovery.

  • Linda J. 5 months ago

    good people

  • Edwin P. 5 months ago

    100/100 all good

  • Kim K. 5 months ago

    I have been a very long time customer and the reason being is that I have found you to do everything right. From meeting my needs, working quickly to do so, an excellent, professional and friendly staff. I think it's rare to not be able to find a single improvement one could suggest, apparently you fit into that rare category and I would absolutely recommend your agency, and have done so.

  • Ana O. 5 months ago

    I appreciate the fact that Grober took the time to meet my specific needs. Also, their availability at all times to answer and address all of my concerns. Thank you for a job well done!

  • Eugene W. 5 months ago

    We have already recommended GIA to friends and family. The agency is extremely responsive and the customer care we get from GIA is first class. Love June Fiore. She always is so caring and helpful.

  • Victor V. 5 months ago

    Great agents who know insurance, and will shop for lower premiums when rates go up!

  • Elizabeth S. 5 months ago

    June is always there to answer any question for us on a minute's notice. It is reassuring to know that we are in such good hands. She always gives us answers to any questions we have and it's always the same day. Thanks!

  • Brian S. 5 months ago

    your always there via phone or email any time I have needed you.

  • Kevin S. 5 months ago

    Immediate, accurate and courteous service.

  • Donald S. 5 months ago

    The most painless and efficient agent I have ever dealt with. Your loss if you don't engage them.

  • Thomas M. 5 months ago

    My Family have been customers since 1980 and Aaron Grober has always provided us with the best coverage for the minimum expense. Their service is professional, efficient and I recommend them highly

  • Joanne E. 5 months ago

    Never in my life have I seen such dedication and caring from an insurance agent. The agent we dealt with was Chris Androu. I truly cannot say enough nice things about him. I called him many times with questions and he was always so polite and efficient in explaining things to me. I would surely recommend this Insurance company to anyone...and Inhope you get as nice an agent as we did. Thank you Chris! Your help and expertise is so appreciated.

  • Lauren R. 6 months ago

    Friendly and efficient!

  • Charles P. 6 months ago

    Very professional, personal, caring service. Always helpful.

  • Cyril R. 6 months ago

    I have had issues with paying online in the past. When I contacted a live agent, they were very helpful and provided the right customer service to identify and fix the online problem. Moving forward, I was able to make payments with no frustration. Very much appreciated that service.

  • Herminia R. 6 months ago

    Veronica Granado is an excellent agent. She always helps when we have questions or concern.

  • Vincent P. 6 months ago

    Great company always looking to improve your policy

  • Robert M. 6 months ago

    We have been using your firm since 1988. I love the personalized service we receive when we have a question.

  • Michael S. 6 months ago

    Consistently provide help and amazing service

  • Adrine K. 6 months ago

    Your help is ready all the time I am very happy .

  • Peter D. 6 months ago

    Working with Alicia is a pleasure

  • Mitchell N. 6 months ago

    Personal attention with the same professionals is always a plus

  • Fred R. 6 months ago

    Every time I had a question regarding my insurance policy if needed help when buying or renting a car, a representative always got back to me within a matter of minutes. Everyone from the receptionist who greets me to the agent that helps me is super friendly and knowledgeable.

  • Emilio M. 6 months ago

    Ashley is extremely patient, helpful and knowledgeable! She always returned my calls and answered my questions right away with a friendly attitude! I highly recommend her and the Grober IMBEY AGENCY!

  • Kelvin H. 6 months ago

    The agency has been very responsive to all of my insurance needs. Your staff is professional and helpful and provides explanation for the complicated items. Your customer service is at a very high level.

  • Cynthia H. 6 months ago

    The staff is friendly, very knowledgeable and most of all very affordable rates

  • Ramon G. 6 months ago

    We appreciate the attentive service, competitive pricing, and efficient account management with flexible payment options. Not going anywhere....You are stuck with us!

  • Mark E. 6 months ago

    Great service and helpful employees.

  • John W. 6 months ago

    Wonderful full service Insurance broker. I have had a great relationship with them for years. I made a mistake and switched my homeowners to a discount broker that has creative advertising and it was nothing but a nightmare and no support at all. A big shout out to Kat who took care of us on short notice in a polite and efficient manner. Policy in force in hours, while the discount broker G should get a an F for their lack of efficiency. Shop local folks!

  • Joseph D. 6 months ago

    Shopped my home , card and boat Ins to get the best pricing

  • Ellyn R. 6 months ago

    Professional staff who answer questions accurately and without an attitude. Never have a headache when I get off the phone with one of your reps. Pleasure to deal with your agency.

  • Marsha P. 6 months ago

    always available when we call and always having the right answers to our questions. Charlies it has always been a pleasure to deal with you. So polite , so nice and just so knowledgeable. Most of all a very pleasant person. It is because of you we remained customers so long.

  • Patrick P. 6 months ago

    Great rate and very helpful, everything is taken care of no stress ..

  • Mustafa A. 6 months ago

    I love your service, that is what every body looks for , I been with you over 10 years and hopefully for many more, thank you

  • Jacob R. 6 months ago

    Exemplary service and superb customer service representative

  • Vijayaprakash R. 6 months ago

    The insurance price is affordable and the service is very good. your response is prompt

  • Jayson L. 6 months ago

    What you do right is having Mary Ann Sheehan on staff. Very knowledgeable,, very personable. Simply the best.

  • Frank M. 6 months ago

    Always very friendly and helpful with any questions we have.

  • Jodi L. 6 months ago

    Terry is a pleasure to deal with, makes my life easier!

  • Steven S. 6 months ago

    The time spent to insure that my wife and I had the best policies for our needs. In addition, knowledge of the industry and available plans.

  • Tod R. 6 months ago

    Joel is a superior agent

  • William K. 6 months ago

    Everyone has always been knowledgeable and professional-- I feel like I am in the best of hands.

  • Christopher Y. 6 months ago

    Amazing customer service!

  • Paula P. 6 months ago

    Grober Agency gives their clients the personal and professional service that is required to maintain me as a client... They treat me like family & that is why I have been insured with them for over 20 years. I would highly recommend Grober to anyone purchasing insurance coverage.

  • Barbara C. 7 months ago

    My agent was very efficient and helped me select an appropriate amount of insurance for a retiree in a much downsized home

  • Jack P. 7 months ago

    After speaking to Richie and Charlie about my car premium looks too high. Richie gut back to me and said that he would look into it . Well he certainly did and car insurance premium dropped quite a bit . Who can ask for anything more , that’s why my family , friends and me have been with the Grober/Imbey agency for over 40 years , thank you to all of your staff.

  • Andrew N. 7 months ago

    GIA, has always answered my questions and found me the best rates possible, with the best coverage.

  • Miriam H. 7 months ago

    Our Agent, Joel Grober, is fantastic!!

  • Marc B. 7 months ago

    Chris Androu is always there to give me the best advise year after year. He is always there to save me money and always there to make sure i have the proper coverage..i have recommended a lot of people and they are all impressed with his knowledge dedication.

  • Linda H. 7 months ago

    Very attentive to issues relating to the policies we have and contact us when something needs to be dealt with that is out of the ordinary.

  • Mark G. 7 months ago

    Always helpful when i need something with my insurance thank you.

  • Frank D. 7 months ago

    The staff is always friendly & knowledgeable.

  • Oscar C. 7 months ago

    Excelent

  • Lawrence F. 7 months ago

    Service and pricing great

  • Willie M. 7 months ago

    Any time I call or have any questions or concerns the staff is right and ready.

  • Stephen D. 7 months ago

    Grober Imbey handles all my insurance and I dont have to think about anything. They are always checking for better rates and better policies for me. I wouldnt go anywhere else for insurance.

  • Jean A. 7 months ago

    Just was friendly and understanding of what I needed thank you

  • Sarina W. 7 months ago

    Always available and prompt with any information or help needed.

  • Robin B. 7 months ago

    You have great staff. Helpful and knowledgeable and a pleasure to work with

  • Joseph N. 7 months ago

    I have been with Aaron Grober for over 42 years and still love your company.

  • Saralee M. 7 months ago

    Contacting me when I forgot to pay my premium. Makes me feel like you're really on top of things.

  • Francine R. 7 months ago

    Always prompt Service

  • Vinton 7 months ago

    The service is excellent

  • Jose L. 7 months ago

    Always a timely response

  • Juan B. 7 months ago

    Always helpful, best rates in the market

  • Joseph C. 7 months ago

    Very Accommodating

  • Brenda C. 7 months ago

    When ever I call for information your team has provided immediate accurate information and service.Very professional.Not hold on while I ask someone.Most of all when applying for a mortgage your staff namely. Craig or Greg was instrumental in helping to make it happen. People who know their business.Thank you for the great service.

  • Marcia C. 7 months ago

    Chris Androu is bright, caring, understanding and very helpful. He has good understanding of our needs and gives great feedback.

  • Tiffany B. 7 months ago

    I've been with the Grober Imbey agency since my first car in 2006, and I haven't left since!!!! Everyone is always super helpful and knowledgeable. When I've relocated out of NY, Grober Imbey has always been right there to help with ALL of my insurance needs, they literally make the process so easy!!! Highly recommended!!!

  • Lois B. 8 months ago

    You're always responsive to my insurance means on my house and my cars in New York failing Pennsylvania. That's great I love that

  • Vincent C. 8 months ago

    Everything! Always find solutions when others fail. Responsive and professional!

  • Sherlene A. 8 months ago

    I appreciate and welcome the personal and detailed attention given should there be any amendments to my insurance... thank you Greg and Alicia...

  • Donna B. 8 months ago

    Always happy with the service. We are also an Insurance Agency specializing in Medicare so should you ever have clients to refer or wish to get into this lucrative market please call us. We always refer people to you for PNC as we have always been happy.

  • Steven B. 8 months ago

    Always there when I need you

  • Christopher B. 8 months ago

    Customer service is great and price is awesome

  • Herbert 8 months ago

    I just appreciate when I need y’all are there

  • George V. 8 months ago

    prompt response to any phone calls

  • Cosmas B. 8 months ago

    Your agency is very quick to answer any questions I have, and you can’t beat the prices!

  • Vere A. 8 months ago

    For me, you have done everything right. Thank you for the kind and respectful way you handle all of our business matters. Thank you for your phone calls when I over look dead lines. I completely appreciated you. Vere Anthony Anthony Cornwall and Anthony Inc.

  • Elena B. 8 months ago

    Always quick responses to our questions. Easy communication through email and phone.

  • Ruth W. 8 months ago

    You made it easy to get our insuramce and were very knowledgeable.

  • Raymond B. 8 months ago

    Kat is excellent, and I'm glad that she was there to help me make a decision. You're fortunate to have her. She is thorough and knowledgeable.

  • Mohammed U. 8 months ago

    Customer service is excellent, especially Terry weber who I called for my business needs, it was done so responsibly. I am happy to be with them, and I believe they will do the same in future,

  • Richard S. 8 months ago

    Your office is excellent I know some people for over 30 years

  • Moshe B. 9 months ago

    Great customer service

  • Jorge S. 9 months ago

    Kat is fantastic! Very professional!!!!!

  • Robert B. 9 months ago

    The few problems I’ve had the customer service was excellent and I’ve been with Grober for many years

  • Gary C. 9 months ago

    Got me the needed info on a timely basis

  • Joseph S. 9 months ago

    Great company

  • Arnold L. 9 months ago

    Anytime I send an email to Greg or Iasia, I get a timely response. Also, Grober-Imbey customer service representatives have alerted me to better insurance products than I had, saving me money! I've been happily with them for 45 years!

  • Sahendra M. 9 months ago

    I have been with GIA for about 3 years. So far I am highly satisfied with their service. I would definitely recommend GIA to friends and family.

  • Richard M. 10 months ago

    Any time I need something like a price or a problem if you don’t have the answer right away you call back in a short period of time with the answer. Even if it will take more than the day to get the price you call back and tell me that so I know what is going on. Very important so I’m not waiting.

  • Ari W. 10 months ago

    Our Representative is incredibly responsive and takes the time to understand and address our unique needs. Jay Wildstein is a great rep!

  • Jeanne L. 10 months ago

    instead of accepting defeat at the difficulty of applying the agent tacked them right on with knowedge and optimism

  • Saundra T. 10 months ago

    Working with you has made my insurance process completely stress free. Thank you

  • Mark C. 10 months ago

    To us follow up and call backs are very important and you always do that. You also take the time to explain different things to us.

  • Thomas D. 11 months ago

    the staff is always friendly honest and helpful. GREAT JOB

  • Linda S. 11 months ago

    Great, friendly people to work with! Very thorough with everything.

  • Keith D. 11 months ago

    Whenever I call someone is always around to answer questions and are very knowledgeable

  • Dawn K. 11 months ago

    My agent, Kat, was able to get me a much less expensive car insurance when another agent at a different agency couldn't. She performed magic and saved me over $400 a month. I am truly grateful and impressed. I went to them from a referral by someone and am so happy I did.

  • Robert G. 11 months ago

    The staff is awesome.

  • John B. 11 months ago

    Quick response and thorough description of my payment and my policies Dr John Brummer

  • Paul S. 11 months ago

    We have been clients of Aaron Grober for over 25 years. When we call the office with a question ...June gets right back to us. The customer service is great! We do not feel like a # we feel like a valued client.

  • Yasmin S. 11 months ago

    Personal, efficient, competent, timely, and courteous service. I know and trust my service providers and that was comforting post superstorm Sandy and the never ending recovery process.

  • Michael W. 11 months ago

    Its always a pleasure talking to the agencies theie they are very helpful. Never had any problem with them for all the years we've been with them. I find there prices to be reasonable.

  • Vinny 11 months ago

    Always there when I need a question Answered. And always willing to help in any way they can. Thanks for being a part of our Team here At JVC Electric. Vinny.

  • Donald B. 11 months ago

    Kelly is responsive, helpful and willing to work for the customer to get the best rate

  • Eugene W. 11 months ago

    The folks at Grober-Imbey are extremely helpful, courteous and understanding. Whenever I need their help, they are always able to answer questions and respond in a timely manner.

  • Phyllis V. 11 months ago

    Your entire staff are ALWAYS available to help. I had occasion recently to call the Agency to ask an important question and didn't realize it was sooooooo close to closing time. NO PROBLEMS because my urgent question was answered without complaint as to the timing. I am very pleased with your agency and will HIGHLY recommend it to friends, family, and people I come across.

  • Ava S. 11 months ago

    Joel is a great agent.

  • Karen S. 11 months ago

    Prompt courteous service

  • Michael S. 11 months ago

    Great customer service. Policy reviews on annual basis

  • Roberta S. 11 months ago

    The staff is very helpful and addresses any issue that may arise. They are thorough and follow up on all inquiries.

  • Donald S. 11 months ago

    A professional one stop Iinsurance agency.

  • William S. 11 months ago

    Attention to detail, and a sense of urgency

  • Sandra S. 11 months ago

    Being there for me at a important time in my life

  • Brandon S. 11 months ago

    Everybody at the agency is always great so helpful so pleasant and so professional; especially June and Sole.

  • Denise S. 12 months ago

    Employees always extremely helpful

  • Brian S. 12 months ago

    Whenever I have had an issue or needed to place a claim your agency has always been very helpful and informative

  • Petergaye D. 12 months ago

    Great customer service

  • Vincent R. 12 months ago

    My agent is very professional. She answers all my questions or concerns I might have with my insurance promptly

  • George R. 12 months ago

    Maryanne Sheehan has always been there for me. The one to one interaction is a Major Plus. She always goes the extra to help with my concerns!

  • Charles P. 12 months ago

    Friendly, personal, professional service, ALWAYS!

  • Herminia R. 12 months ago

    Veronica Granado is the best insurance agent. She is very professional and attentive to our individual needs.

  • Joel P. 12 months ago

    Thank You, Kat Lamarre for you excellent and professional handling of our insurance to our new home. I appreciate all the effort you did in making sure we received the best quote for home insurance and flood insurance. Glad to be apart of the Grober Agency as a new customer.

  • Laura P. 12 months ago

    you always do the right thing with everything you do

  • Crystal L. 12 months ago

    Met my needs and very easy transition from another agency.

  • Warren J. 12 months ago

    You guys rock!

  • Jimward L. 12 months ago

    People are friendly in that establishment and they know how to talk to their customers. When ever I need an answer I always mrs Lamarre to help me because i know she will do her best to meet my demands. I would recommend anyone, in fact of my friend will be calling her soon.

  • Janet S. 12 months ago

    Your People that you have working for you are the best. I have been there over 20 years and everyone has been wonderful. Thank you

  • Angelo M. 12 months ago

    You guys always contact me if any issues arise. Great communication.

  • Fred R. 12 months ago

    Bought a car recently and Iasia was great. She contacted the dealership on my behalf and took care of all the paperwork and I picked up the car the same afternoon. She was funny, friendly, knowledgeable and very welcoming. She represented your company well.

  • Roy N. 12 months ago

    Fast professional service

  • Kelvin H. 12 months ago

    Top shelf customer service and met my insurance needs. Professional personnel.

  • Birendra T. 12 months ago

    every one was very help full and polite .

  • Oritt E. 12 months ago

    Every time I go to see you guys,I feel like you are looking out for me,I do feel that way no kidding

  • Edwin F. 12 months ago

    I feel like you guys really try to get the best deals for my family. I've been with you guys many years and look forward to many more!!

  • Paula P. 12 months ago

    Good service and you guys helped me

  • Carl J. 12 months ago

    The Grober Agency has been consistently helpful throughout our almost 30 years in business.

  • Natesha E. 12 months ago

    As a customer I feel very privileged to have a company like this by my side

  • Ann 12 months ago

    GIA staff is always professional, knowledgeable & quick to respond to our company’s needs or concerns. We have been customers of GIA for several years & would highly recommend this insurance company.

  • Martha K. 12 months ago

    Immediate responses and always very knowledgeable. You guys are the best.

  • Mustafa A. 12 months ago

    I been doing my home policy with Grober for over 10 years and I can tell you iam very happy, thank you

  • Olashanna C. 12 months ago

    Wonderful insurance company. Great quotes

  • Angela R. 12 months ago

    Specifically Maryann Sheehan helped me immensely when I had two accidents in one year to get auto insurance. She has worked with me over the last 3 years to find new companies and bring my premium down.

  • Wilforce M. about 1 year ago

    We love services we got from kat .

  • Louis L. about 1 year ago

    Quick access and response.

  • Jayson L. about 1 year ago

    What you do right is having the best broker around - Mary Ann Sheehan. She is extremely knowledgeable and takes the time to explain insurance lingo. I have recommended her to 3 individuals who took out homeowners insurance with her. I repeat, she is the best.

  • Vladimir K. about 1 year ago

    You guys are wonderful, always trying to find the best rate and values, as well as easy to reach you and to communicate. Vladimir (user only my first name)

  • Milton K. about 1 year ago

    You are there for me with a posative attitude Milt

  • Barbara C. about 1 year ago

    Agent was prompt to respond and able to help me select the coverage I needed for my new home

  • Kim K. about 1 year ago

    Kat is an asset to Grober Imbey Agency. She is very professional and courteous, always goes out of her way to make sure we are being taken care of properly.

  • Thomas K. about 1 year ago

    You answer the phone, you get results!

  • Veronica K. about 1 year ago

    Chris Androu is awesome!

  • Jill P. about 1 year ago

    Your personnel know everything about insurance. It makes a customers feel very safe and confident that they are getting the best information about any situation. Bravo to you!

  • Jack P. about 1 year ago

    Your staff are always courteous, helpful with all our questions. Excellent customer service and that’s the reason myself , family members and friends are with the Grober /Imbey Agency for over 40 years .

  • Andrew N. about 1 year ago

    GIA, has always been honest and helpful, getting the best coverage at the best rates and providing all kinds of insurance-related advice.

  • Barry B. about 1 year ago

    Always helpful when needed. Quick to respond and always available for questions

  • Frank D. about 1 year ago

    Always ready with helpful answers to my insurance questions and needs.

  • Douglas M. about 1 year ago

    My husband and I have been with Grober Imbey since we first got married which is over 40 years ago. They have always been an important part of our lives. Unfortunately, we have had several car accidents, new car purchases, as well as other insurance needs and I find everyone who works there to be knowledgeable, courteous, accommodating and willing to help. Anything I need from them is done efficiently and handled in a very timely manner. They have made stressful situations stress free, which is extremely important to me. I can’t imagine ever using another agency. We consider GIA an extended part of our family.

  • William G. about 1 year ago

    You hooked us up with Kemper for our home / autos and helped set up our "Flood" insurance. It's all been great and easy when we have claims!

  • Steven E. about 1 year ago

    Always available to answer questions.

  • Stephen D. about 1 year ago

    Always checking pricing to make sure we have the most competitive rate. Friendly staff. Always easy to deal with.

  • Robin B. about 1 year ago

    Staff is always pleasant, efficient and helpful. When not available, they always call back in a timely manner.

  • Dermot K. about 1 year ago

    Both MaryAnn and Dan were extremely professional and promptly answered all of our questions. They were able to increase our coverage while lowering our premiums. They went over in detail the new policies. I will recommend them to anyone I know who needs insurance.

  • Marco F. about 1 year ago

    When we needed the insurance record to be sent to the dealer Veronica drove to the office to get it done so we could get it in a timely manner.

  • Clare about 1 year ago

    You answer questions and do all the leg work, well phone calls, etc. To get the proper insurance.

  • Josephine R. about 1 year ago

    Your professionalism - your assistance in questions that I had - your expertise in knowing what you do!!! Thank you josephine

  • Marjorie H. about 1 year ago

    You notify me when I need to send you a check to keep my insurance up to date which is very important to me

  • Bruce G. about 1 year ago

    The customer service is excellent. Everyone there always makes the time to answer our questions and help us with any concerns.

  • Catherine about 1 year ago

    great customer service

  • Ted E. about 1 year ago

    Great service and support, always a pleasure working with the staff at Grober-Imbey group

  • Jeffrey G. about 1 year ago

    Greg and others always customer friendly and helpful

  • Vincent R. about 1 year ago

    GIA is a great company. The Alicia was very personal and showed patience with me and answered all my questions promptly.

  • Gaetano D. about 1 year ago

    Always their to answer all questions and you always speak to a human and take care of all my and my client's needs right away and always have the best companies with the best prices

  • Louise B. about 1 year ago

    Your quick reply to my questions and your teaching out for my thoughts. It means that you care and I am just not a number. Thank you for that.

  • Raymond B. about 1 year ago

    Excellent customer service—personable agents, quick response time, and always looking out for my interests.

  • Paula M. about 1 year ago

    Always there to answer questions or take care of anything that needs attention. Prompt and efficient!

  • Carol H. about 1 year ago

    Nathan stayed engaged around the clock throughout the process and the service team followed up promptly.

  • Katherine B. about 1 year ago

    Chris Androu has been such a pleasure to have as my broker. He responds to my questions in a very timely manor and gives excellent advice. He has been responsive and I trust his judgment. My sister in law recommended him because of his professionalism and I have not been disappointed.

  • Sherlene A. about 1 year ago

    Service and attention to customer's priorities are paramount to Grober! Thank you Alicia for your assistance...

  • Desmond G. about 1 year ago

    Good customer service

  • Peter K. about 1 year ago

    Friendly people and a one stop for all my needs from Comp to Liability. Also you have every building department on file and what there requirements are.

  • Anthony B. about 1 year ago

    Always very helpful.

  • Raymond about 1 year ago

    You always look after your clients interest and reputations. thanks

  • Michael B. about 1 year ago

    Efficient, knowledgeable. Friendly. Easy to contact. Well organized and managed

  • Janine X. about 1 year ago

    Debbie and others are always helpful! If I need things quickly they do their best to accommodate my needs.

  • Renah B. about 1 year ago

    I like your personal touch. There is never a problem recognizing my name and knowing how to answer my questions. You take care of any problems that arise with alacrity and are always friendly. I will continue to recommend you.

  • Ronald T. about 1 year ago

    If you want the greatest service and an agent who has your needs at heart then just contact Dan Georgia and leave everything in his hands. He is not only a great agent who saved me hundreds of dollars a month but he is one of the nicest people you can ever meet. Dan is also incredibly efficient in all his dealings with you and on your behalf. I was recommended to him by another satisfied client of his who told me what I’m telling you.

  • Patricia D. about 1 year ago

    the service was very good,and we are happy we went with progressive.

  • David S. about 1 year ago

    Great service

  • Francine S. about 1 year ago

    As I write this I am in the thick of settling an auto claim for my first ever accident. Through all of the trauma of the accident and the aftermath, Sole Fernandez has gone above and beyond to assist me. I have relied on her to guide me through the process and she does not disappoint. She is extremely knowledgeable and is always pleasant to work with. I cannot imagine going through this process without her assistance. The service at the agency in general is wonderful; they have placed me with a great insurer with great rates. Anyone looking for honest and personalized service will never be disappointed going with GIA

  • Dawn B. about 1 year ago

    Your agency understood what it meant living close to the water and secured coverage for me when other agencies wouldn't. You were there to help through Hurricane Sandy and after the process of elevating my home. I was able to obtain the coverage that I needed through the patience of your agency answering all my questions & the ease of submitting documents. I have referred your agency to a few of my neighbors. Keep up the great work !!!

  • Muriel C. about 1 year ago

    Very helpful and friendly service

  • Paul B. about 1 year ago

    your customer service is great.

  • Adolfo M. over 1 year ago

    Muy amable la persona que me atendió ademas de solucionar mis necesidades.

  • Melvin B. over 1 year ago

    You havebeen taking care of me for many years, as far back as when I had my office in your building. I have always been more than satisfied. Regards Mel Bloom

  • James R. over 1 year ago

    Chris is great always patient, kind ,courteous and professional he answers all of our questions with clarity. And everyone else I had dealt with is always helpful. Thanks guys.

  • Jason S. over 1 year ago

    You gave me great advice to get a survey done on my property and the certificate of elevation saved me a lot on my flood insurance.

  • Randy M. over 1 year ago

    We have used your services for many years and the people you employee are fantastic. They get back to you right away and could not be more helpful. We deal mostly with June and she is outstanding!!!

  • Alfred D. over 1 year ago

    You listen t your clients with understanding.

  • Joyce M. over 1 year ago

    I paid my flood insurance by phone. It was quick and easy.

  • Charles S. over 1 year ago

    Everyone there is exceptionally well-versed in recommending the best insurance package. Richie, however, towers over every one else. He's personable, sharp, has a wicked sense of humor and he fishes. Could you want for more?

  • Roberta W. over 1 year ago

    This service I receive from Chris Androu is outstanding. Whenever I speak with any of the staff they are always very helpful, polite and understanding.

  • Mary R. over 1 year ago

    Iasia is extremely helpful. She always returns my calls and remedies any problems that I have quickly and efficiently.

  • Lora Jean D. over 1 year ago

    I have been a client of your for more than 30 years. Everyone I have come across (all your staff) are always very pleasant and make me feel like a "person", not a "number". So many of my friends and family have told me that I may be paying to much for the insurances that I have with you and that I should check around. Truthfully (and thankfully) I haven't had many claims, but when I do, I come to your office, you guys handle it for me with grace. Being a single mom of 2, and working 3-4 jobs at a time over the years, you guys have been a life saver to me for handling issues I may have had. Thank you "Grober Staff", and I'm NOT going anywhere! You are stuck with me!!!

  • Thomas B. over 1 year ago

    Great communicators

  • Harvey H. over 1 year ago

    Richard has always been extremely helpful resolving my many issues.

  • Jacqueline K. over 1 year ago

    You always help me to find the best affordable Insurance

  • Herbert K. over 1 year ago

    Excellent service Herb

  • Yasmin S. over 1 year ago

    Personalized knowledgeable honest efficient timely complete service

  • Vishal R. over 1 year ago

    I love the way that the agency call the customers all the step of the way to keep them update with there policy.

  • Linda J. over 1 year ago

    Just great. Its starts on the phones 95% of time and your people are friendly and attentive. Always willing to listen. Even to my corny jokes. Happy and healthy new year. Marvin and Linda Jacobs

  • Chris Z. over 1 year ago

    Everyone works hard at the agency to do the best they can for the clients to get them the best possible rate and provide excellent service. I also enjoy Pie Day which should be a national or at least regional holiday.

  • Safa Y. over 1 year ago

    Our agent Kat, very knowledgeable, soft spoken, very courteous, just can't write or say enough how good she is,she took very good care of us and everything was so smooth.

  • Cindy over 1 year ago

    Grober has an attentive dedicated staff that never passes responsibility on to another but rather services the customer completely All staff clearly has a friendly and helpful style and individual senses of being....

  • Regina P. over 1 year ago

    Great customer care, service; always finds the best rates with prompt results; friendly & professional.

  • Sherene W. over 1 year ago

    Fast, reliable and consistent service!

  • Joseph S. over 1 year ago

    Personal attention ,not just a number!!!!!!

  • Scott R. over 1 year ago

    These guys are great, they always answer when I call and get back to me fast when I email. They even check my policy to see if they can find a less expensive policy with the same coverage. Just Great.

  • Lawrence H. over 1 year ago

    Very professional service and friendly staff. Always there for any needs concerning any and all insurance issues.

  • Tom P. over 1 year ago

    You've been there for me for over 30 years. Whatever the need, youre on it..Courteous and professional year after year. Thanks!

  • Jacqueline M. over 1 year ago

    I liked that my phone calls were handled professionally and with respect. Each contact that I had, staff members were knowledgeable.

  • Ava S. over 1 year ago

    Joel Grober is a very competent and caring agent

  • Michael S. over 1 year ago

    Great service

  • Myron S. over 1 year ago

    I received very good service from your office.

  • Joseph J. over 1 year ago

    Anytime we have called your agency with a question, we get an immediate response. Your agents are always pleasant to talk to and very professional.

  • Deborah S. over 1 year ago

    Everyone is welcoming and goes out of their way to help you.

  • Roberta S. over 1 year ago

    The staff and agents are very helpful and attentive to all questions and concerns.

  • Blanca S. over 1 year ago

    You are prompt in answering questions and looking for competitive options.

  • Sam S. over 1 year ago

    I appreciate the professionalism and courtesy,as well as, most certainly, the reasonable fees!

  • Peter S. over 1 year ago

    Thank you, Belinda Graham was very helpful and delivered a great policy at a great price!

  • Brandon S. over 1 year ago

    Always personable staff. Everybody is always willing to help, no matter what the issue. My personal two favorites, June and Solé. Thank you for having these young women working for you because they always make my experiences with your agency truly special and memorable.

  • Adrienne P. over 1 year ago

    Josh was great, very aware of my insurance renewal and on top of my mortgage requirements. He is friendly too which I like! Thank you.

  • Marc S. over 1 year ago

    Grober-Imbey is an agency that truly works for it’s customers. They are prompt in their responses, and shop around to ensure their customers are getting the best price for their insurance needs.

  • Anthony S. over 1 year ago

    Mary Ann is very diligent in getting me good insurance at the best value

  • Roy Z. over 1 year ago

    Chris Androu is the best agent I have ever used for insurance purposes. Quick, knowledgeable, and always friendly. You're lucky to have him as part of your team.

  • Kevin R. over 1 year ago

    Customer service, follow through & pricing are critical in any business. GIA has met those standards. That’s why they have our business.

  • Mark R. over 1 year ago

    Customer Service, Answers All Questions, Resolves Problems.

  • Lynda R. over 1 year ago

    Richie is the best agent ever!

  • Janice O. over 1 year ago

    Love all the help and Greg is the best!

  • Steven R. over 1 year ago

    kind, helpful & informed agent (Chris Androu) who is always available to answer questions, provide honest insight in his guidance and put into place appropriate policies for my ever-changing coverage needs.

  • Jack N. over 1 year ago

    Your agency is always very helpful.

  • Jill I. over 1 year ago

    everyone there is very nice and extremely helpful and quick to call back .I have mostly dealt with Kat Lamar and she is just so lovely to work with!!

  • Kyung W. over 1 year ago

    In time of need, your agents are prompt and on top of everything I may need to proceed with my insurance or claims

  • Daniel R. over 1 year ago

    When I call you answer ind take care of my needs

  • Crystal L. over 1 year ago

    Alicia was very thorough and made the process of switching very simple.

  • Thomas I. over 1 year ago

    You have saved me a lot of money over the years. Everyone I have referred to you has saved money. Your customer service is impeccable. You went above and beyond when my vehicle was totaled, thank you! By the way, Chris Androu is a Rock Star!

  • Ira K. over 1 year ago

    Very responsive and in a timely fashion

  • Janet S. over 1 year ago

    Your agents and fast service

  • Jodi R. over 1 year ago

    Personalized service.

  • Erica T. over 1 year ago

    My family has used Grober Imbey Agency for about 30 years. The entire staff is friendly and always available to help or answer questions. I am very happy with our coverage for our homeowners and car insurance. GIA goes above and beyond to find us the best prices. I would recommend Grober Imbey Agency for all of you r insurance needs.

  • Avis Y. over 1 year ago

    Great price. Good listener. Very professional .

  • Marie P. over 1 year ago

    Very fast andefficient will replacing old policy

  • Joseph G. over 1 year ago

    Professional, courteous, friendly and most important extremely knowledgeable.

  • Stacy E. over 1 year ago

    Every time I call with an issue, my questions and issues in less than 2 minutes. Your staff is very professional.

  • Rebecca H. over 1 year ago

    Very quick response and everyone was helpful ,understanding and very thorough!

  • Frank B. over 1 year ago

    The partnership has worked for over 40 years. The personnel might change but the relationship stays strong. All questions are answered and GIA has the customer's concerns at the forefront at all times.

  • Ted P. over 1 year ago

    you always do the right thing!

  • Jack over 1 year ago

    I have several policies with Grober-Imbey and have always appreciated their speedy response to my questions and concerns. Cheryl Swafford has been a great asset to my business. I would recommend Cherly and Grober Imbey without hesitation. Jack D

  • Angela R. over 1 year ago

    Helped me find an affordable car insurance company after two accidents. Mary Ann Sheridan has been wonderful and so helpful always responding to my calls and emails.

  • Marsha P. over 1 year ago

    Charlie Glauch has been the number one agent for us. He has always been there to answer our questions and have appropriate answers. He has given us great service for the long time we have used Grober. In his absence recently the girls covering for him were also great.We look forward to speaking with Charlie again and wish him a speedy recovery and return to work-----we hope and pray for him.

  • Emilie C. over 1 year ago

    My experience with Grober was excellent. I would recommend to anyone.

  • Joseph S. over 1 year ago

    It's always a pleasure dealing with the associates at Grober Insurance. You're staff is extremely helpful and courteous

  • Wilforce M. over 1 year ago

    Kat lamarre is great I even refer my family members to you guys

  • William L. over 1 year ago

    Always helpful and pleasant phone manners. Never feel like like I'm getting in the way of their busy day

  • Tara P. over 1 year ago

    June makes everything right.

  • Jose L. over 1 year ago

    I always get god and fast service from you through all these years. Debbie is a pleasure to deal with.

  • Elena L. over 1 year ago

    Very easy and comfortable atmosphere to communicate .

  • Lewis M. over 1 year ago

    Chris is excellent, he takes care of all my problems big or small., he is why I am with your company.

  • John C. over 1 year ago

    We love this Car insurance agency( Grober Imbey, especially these people who works here, Chris Androu and Greg Ribaldo. They are so accomodating and helpful in every aspect you need in insuring your car. They find a way to give you the best car insurance rate with the right insurance company.

  • Kalpana M. over 1 year ago

    WE GET GOOD SERVICE. YOU CALL US BACK PROMPTLY AND SOLVE THE ISSUES EXPEDITIOUSLY

  • Jayson L. over 1 year ago

    What you did and do right is have Mary Ann Sheehan on your staff. I have been dealing with her for almost 4 years, and she is the best broker I have ever had the pleasure of doing business with. She is an expert (and I rarely use that term) in her field and extremely personable. I feel like she has been a friend of mine my whole life. Don't lose her!!! Jayson Levitz

  • Danita P. over 1 year ago

    My agent is Chris Androu, I have referred numerous clients to him. His service is outstanding.

  • Stan over 1 year ago

    I can depend on you guys when I need you thanks

  • Sandra G. over 1 year ago

    Yes I am so happy with you guys specially with Mariza she helped me a lot and she’s always there when I need help with papers or anything so I really really appreciate it

  • Steven K. over 1 year ago

     I'm Totally pleased with "GIA" services. First rate act.

  • Maria L. over 1 year ago

    Chris is a wonderful agent, always takes care of everything in a timely manner.

  • Mitchell K. over 1 year ago

    richie and your staff are excellent..........

  • Patricia I. over 1 year ago

    always been very helpful when shopping for ins. great customer service etc.

  • Ian B. over 1 year ago

    Always let us know when payments are due Charlies Glauch is a knowledgable asset to your company

  • Seymour H. over 1 year ago

    responsive

  • Frank D. over 1 year ago

    I very rarely have to contact GIA, but when I do I am always treated like I am their only client, and generally get what I need without any need to follow up.

  • Mariafe G. over 1 year ago

    All agents are professional and go out of there way to help you.

  • Howard H. over 1 year ago

    Mary Ann is the best.

  • Yakkov G. over 1 year ago

    You guys are awesome especially Alicia who responds instantly and takes care of everything for us with a smile

  • Linda H. over 1 year ago

    You have always been helpful in resolving any issues that arise from time to time with my insurers and you have been helpful in finding desired coverage at reasonable cost

  • Michael G. over 1 year ago

    Consistent and excellent service!

  • Kevin G. over 1 year ago

    Easy to deal with and answered all questions.

  • Lawrence F. over 1 year ago

    Good Service

  • Eric E. over 1 year ago

    Whenever we call I feel that June is amazing and follows through. Gives great advice and all the representatives are wonderful.

  • Christian F. over 1 year ago

    Always available when needed at the ring of the phone. Phenomenal Customer Service.

  • Michael M. over 1 year ago

    Great pricing always there when you need them

  • Laurence F. over 1 year ago

    Helped me save money !!

  • Irvelt H. over 1 year ago

    Always there for your customers

  • Andy X. over 1 year ago

    We have been with Grober Imbey Agency for 30 years. Always professional and very helpful.

  • Kevin M. over 1 year ago

    Everyone in the office is always very friendly and helpful.

  • Donald W. over 1 year ago

    Terry’s always on point offering advice and options on both my commercial and personal insurance. Debbie turns around Certificates insanely fast. And Sole is compassionate and helpful when you need it most- have a claim. Don Weber

  • Charles D. over 1 year ago

    Your service and response is excellent

  • William G. over 1 year ago

    Always have handled our business and personal insurance needs promptly and professionally.

  • Mossbah K. over 1 year ago

    You always try to find the best deal for us. Thanks a lot.

  • Jean A. over 1 year ago

    I felt very confident and agent was very understanding and helpful in what I needed. And helped make it easy to fix any problems I had.

  • Tara B. over 1 year ago

    Constantly in contact with us. Always informative

  • Francis F. over 1 year ago

    Kat was awesome, very knowledgeable and very professional. She helped me get the best rates possible for my home owners insurance. I have been a customer with you for 24 years and Kat is a fantastic addition to your team. I feel like I can call or email her with questions and she is so responsive with immediate feedback.

  • Alona A. over 1 year ago

    You guys are always on point but it would be easier to deal with one account specialist. The only thing that I hate is being pushed around to different representatives. But other than that, you are awesome.

  • Peter G. over 1 year ago

    Fast and efficient sevice

  • F L. over 1 year ago

    Customer service... Once you have great customer service and communication with your clients it will make them have a great experience, Katucia Lamarre did that

  • Sarina W. over 1 year ago

    Great personalized service. Always very attentive.

  • Debbie S. over 1 year ago

    Great service!

  • Anne S. over 1 year ago

    Your service is impeccable, you are always there to serve us with kindness, knowledge and professionalism.

  • Curt D. over 1 year ago

    Both Aaron and Terry Weber’s husband Don were accounts of mine for many years when I was with Yellow Book as their rep. It was always a pleasure doing business with them. The main reason I switched my insurance of 35yrs from State Farm was Terry! No one could be more thourough than Terry in showing me a comparison of the policies from both companies and that convinced me to make the decision to switch...

  • Also P. over 1 year ago

    Always reach a real human being, super responsive and I always feel taken care of. A loyal customer for over 35 years!

  • Frank X. over 1 year ago

    Reasonably fast response time for all support

  • Josephine R. over 1 year ago

    Everyone is a pleasure to deal with - they are professional and helpful -

  • Jeffrey C. over 1 year ago

    We called the agency and the representatives are always willing to help us find the perfect coverage based on our needs. They are able to quote the cost to us with minimal differences in pricing and include all the details of what is included in the coverage. Also the representatives were always returning calls as promised. This is what allows me to continue business with Grober Imbey Agency, INC as one of my primary phone calls for insurance needs.

  • Jaime N. over 1 year ago

    The folks we work with at the agency are always fast to respond and kind. Couldn't ask for more!

  • Jeffrey G. over 1 year ago

    Great customer service. Always helpful

  • Alexis M. over 1 year ago

    All customer service perfect

  • Joseph C. over 1 year ago

    Everything is always done perfectly!

  • Paula M. over 1 year ago

    Always attentive. Promptly and efficiently handle my accounts.

  • Vincent B. over 1 year ago

    Kat Lamarre has amazing business acumen. She was able to find me better coverage at a lower cost and she is always assessing my needs by checking in to see if there any changes. She shows genuine care and understanding and she is so easy to work with. I look forward to working with her and Grober Agency for many more years!

  • Gary over 1 year ago

    Your prompt, reliable and courteous team has contributed to the continued growth of my business. Will definitely refer my colleagues to your agency Thank you.

  • Michael D. over 1 year ago

    Been going to you for 15 years and love every aspect of the service

  • Thomas D. over 1 year ago

    I appreciate the personal service provided by the Grober agency but especially the efforts of Joel Grober and June Fiore.

  • Robert D. over 1 year ago

    I recently needed to purchase a professional liability line of insurance. Your staff was very helpful, courteous and responsive to my needs!

  • Ana D. over 1 year ago

    Grober is always attentive and knowledgeable when I call for help on Items. They have helped my transistion from private work to city work.

  • Nancy D. over 1 year ago

    Love the team, thanks Aaron & Joel

  • Richard D. over 1 year ago

    Always great service with a Wonderful attitude and smile! 20 years and still counting! RICHIE is the Best!!!!

  • Shirool C. over 1 year ago

    Everything I ever needed they are able to help. Great staff and always try their best!

  • Tiffany B. over 1 year ago

    Agents are always available and willing to help!! If there is a concern, an agent will help you resolve the issue according to your best interest. They also make the insurance process super easy, I've been with the company over 10 years!!

  • John over 1 year ago

    Very responsive and timely back office support, especially in obtaining policy documents.

  • Tom L. over 1 year ago

    great customer service. the best i have ever done business with...

  • William C. over 1 year ago

    Someone is always available to speak to and ask any questions.

  • Vincent C. over 1 year ago

    Good ins.companies with good rates

  • Allen A. over 1 year ago

    Your staff has always been very attentive and easy to work with. I have been with Grober foe 30 plus years and will stay with them for another 30.

  • Cassie B. over 1 year ago

    Kat is extremely responsive Ideally, I would like a brief call once a year to discuss my renewals and determine if my coverage is still proper and if there are any better/cheaper plans

  • Jerome A. over 1 year ago

    Steve Imbay first helped me with car insurance in 1998. When I opened my business in 2009 Carol Grober helped me with GL and has been there ever since. Carol is the BEST! I would strongly recommend GIA! Jerry Alger

  • Ariella B. over 1 year ago

    Joel patiently explained the coverage options, shopped around for us, and then saved us a bundle of money! I've already sent half a dozen friends and relatives for the same A-List treatment. Keep up the great work!

  • Michael A. over 1 year ago

    Grober Imbey Agency is always working for me. The price out same coverage for lower premium without me asking. Claims department is responsive and always advising on what I need to do while they are handling the processing.

  • Jill D. over 1 year ago

    Great reliable customer service. Grober puts the work in to get me and my family the best rates possible. They treat us with great care!

  • Toni C. over 1 year ago

    THANKS FOR YOUR HELP SO APPRECIATED. You were wonderful

  • Chris J. over 1 year ago

    You have always been there for my company. Love you guys.

  • Mark G. over 1 year ago

    Your customer service is impeccable. Sole in claims is always on top of things and is extremely proactive. Greg and Alicia are always answering my questions about coverage, premiums etc.. in rapid fashion.

  • Michael B. over 1 year ago

    Easy to conttact , easy to deal with. Knowledgeable, efficient, friendly, competent

  • Marvin N. over 1 year ago

    The best service The most attentive staff Convenience and price. Better then anything on line

  • Matthew W. over 1 year ago

    Promt service and premiere rates. Kay was a pleasure to deal with.

  • Craig R. over 1 year ago

    Individualized attention with respect to my personal budget

  • Jonathan E. over 1 year ago

    Nate was great! He took care of the entire process with little effort required from me. Easy process, quick transition.

  • Gianni B. over 1 year ago

    Always helpful. Always get back at a reasonable time in response. They do very well on getting me quotes

  • Sampson L. over 1 year ago

    Nathan and his team are one the best that we’ve dealt with

  • Jessica M. over 1 year ago

    I worked with Terry and would give her 1000 stars out of 10. She was incredibly helpful, and professional.

  • Claudia D. almost 2 years ago

    Very receptive to our needs and willing to give us choices in coverage that fit our needs at a fair price.

  • Kristen almost 2 years ago

    You're knowledge and response time was outstanding!!!

  • Peter L. almost 2 years ago

    Richard Stieglitz does a great job

  • Steven G. almost 2 years ago

    Nate and Elisa are supper thorough and excellent to work with. Thanks again Steve & Teresa Gefter

  • Saundra T. almost 2 years ago

    Veronica Gonzalez is the best agent I've ever had. She's the reason I'm with your company. Her service is impeccable! She's always there for me.

  • Nick K. almost 2 years ago

    Friendly staff and very competitive premiums.

  • Douglas M. almost 2 years ago

    Great customer service!

  • Ed D. almost 2 years ago

    From the day I spoke to a representative from Grober I was received with complete professionalism,I will and have recommended people in my circle to you I hope our relationship will continue for many years to come.

  • Eugene W. almost 2 years ago

    Each person I've dealt with at the agency has been wonderful. The customer service here is outstanding. They follow up quickly and efficiently and are extremely thorough. I've had the pleasure to work with Kelly and June quite often and I can't say enough how helpful they've both been time & again.

  • Roberta S. almost 2 years ago

    Everyone at the agency has addressed my insurance needs in a professional and thorough manner. The staff is friendly and efficient. Richie Stiglitz and June Fiore have been especially helpful and attentive to my insurance needs.

  • Michael S. almost 2 years ago

    Grober-Imbey has always been there to help with insurance matters. Very nice to rely on a loyal company.

  • Olashanna C. almost 2 years ago

    OUTSTANDING SERVICE!!! FEELS LIKE FAMILY.

  • Stuart S. almost 2 years ago

    We've appreciated the assistance we received since being a customer of Grober Imbay Agency. Whatever problems have come up they were usually taken care of promptly.

  • Brent B. almost 2 years ago

    Everyone there is very helpful..!

  • Deborah S. almost 2 years ago

    Everything. Very efficient and friendly service

  • Steve S. almost 2 years ago

    Everything was handled professionally and explained very well. My new car and homeowners policies are far superior to my old policies from another company. The cost is also much lower and the service is outstanding.

  • John H. almost 2 years ago

    you treated me like family you helped me when no body else would i love Joe Q

  • Andrew N. almost 2 years ago

    I've been with Grober Imbey for 20-years and they truly are the best. Always friendly and informative. They have walked me through auto and home policies, always getting the most appropriate coverage for the most reasonable prices. I'm definitely glad I have Grober Imbey to do the hard work for me.

  • Barbara M. almost 2 years ago

    We Always get a quick response to questions and GI has a polite and friendly staff. GI has been our insurance provider for over 35 years. Thank you. Best, Kieran and Barbara Morris

  • John T. almost 2 years ago

    I appreciate the fact that I was called as a courtesy to remind me that my insurance was due. I am on a fixed income and my retirement funds are never deposited on guaranteed date but you at this agency have been nothing but courteous at all times and I thank you.

  • Lora Jean D. almost 2 years ago

    I have been a customer for 30+ years. Never once was I disappointed with any member of your team. Everyone that I have dealt with for different issues, have always gone above and beyond to help. You have always treated me with respect, and made sure my best interest was your priority Just walking in and seeing your employees interact with each other, you can sense that Grober Imbey Agency is a friendly and pleasant place to work at, and do business with. You guys are #1 in my book!!!!

  • Jamie R. almost 2 years ago

    Friendly and prompt service. We always recommend you guys to friends and family.

  • Frank P. almost 2 years ago

    took care of an issue and have not had a problem since!!

  • Sidney L. almost 2 years ago

    Have been using Grober-Imbey for the last 30 years for all of our insurance. Rich is my “go to” person. Last week I had my first car accident in about 40 years! Everyone was super nice and professional. It is good to know they are there when you need them. Phyllis Leinwand

  • Sarina W. almost 2 years ago

    Great communication with agents who really help. I usually communicate through emails but sometimes by phone and it's always the same fantastic service!

  • Yitzchak G. almost 2 years ago

    I've been using Grober insurance for about 8 years by now. Service is great. They really try to understand my situation and find me the best policies at the best prices. Thanks to Joel for all your help throughout the years.

  • Elizabeth W. almost 2 years ago

    I dealt with Roni York she's my broker through your agency and I never have any problems also June is excellent at taking care of the problems that may arise .Also when your being dealt with she's always right on it and takes care of everything everyone is courteous and pleasant to deal with in the office and I recommend the agency to other people on that basis

  • Safa Y. almost 2 years ago

    We like to fact that, you guys can recognize us right away and give your full attention to us, we appreciate that very much. I like to also recognize Ms Lamarre for her outstanding knowledge and her professionalism.

  • John T. almost 2 years ago

    Maryann Sheehan is terrific! She's always quick to respond to our questions and even anticipates some!

  • Norman R. almost 2 years ago

    Communication, great customer service, having someone specific to speak with when you have a problem.

  • Yasmin S. almost 2 years ago

    Personalized and polite service. I'm a customer and not just an account.

  • John P. almost 2 years ago

    My policy ware close cause a billing problem and you guys take care of me it’s was really nice

  • William J. almost 2 years ago

    Joe has been great!

  • The K. almost 2 years ago

    Your staff is courteous, professional and attentive to detail. They get back to me promptly and answer my many questions. You guys and gals are the very best.

  • Vinny almost 2 years ago

    They are Very Help full and alway there to answer any questions you have

  • Chris Z. almost 2 years ago

    GIA is the best agency

  • Antonietta W. almost 2 years ago

    You do everything right!! Most importantly, I always receive immediate responses to any questions I have on my multiple insurance policies. GIA often recommends ways for me to decrease my insurance cost. GIA employees are professional....and at the same time very friendly....a pleasure to deal with. GIA will be my insurance broker for as long as I need insurance!

  • Lisa Y. almost 2 years ago

    Kat is very efficient and responds and follows up immediately. It’s a pleasure to work with her ! Lisa Yedvarb

  • Doris T. almost 2 years ago

    I find that the customer service is knowledgeable, fast and efficient. Doris Tinari

  • Robert V. almost 2 years ago

    Excellent customer service. Quick response time. Pleasant staff.

  • Alejandro V. almost 2 years ago

    Very easy to deal with amazing staff

  • Emanuel V. almost 2 years ago

    YOU ALWAYS TRY TO HELP

  • Marina B. almost 2 years ago

    My requests and concerns always get addressed in a professional and expeditious manner. Keep up the good work!

  • Elizabeth S. almost 2 years ago

    We've been with Grober-Imbey about 20 years now and have always experienced professional and superb service. They have always gotten back to us in a timely fashion no matter how complicated the question.

  • Jacqueline K. almost 2 years ago

    The Company always helps me to find affordable Insurance

  • Paula M. almost 2 years ago

    I find all of the staff responsive, attuned to my needs and very professional.

  • Steven S. almost 2 years ago

    every time I call there is a very friendly and positive attitude on the part of your company. in addition the problem on my part is always resolved in a timely manner. thanks. steve

  • Anne S. almost 2 years ago

    Find the best price and easy to deal with

  • Craig S. almost 2 years ago

    I appreciate that you keep me up to date on my policy and keep me advised of any changes that might affect me or my property insurance. I have had a long standing relationship with Grober-Imbey and the personal service with a team that has longevity (thank you June!) and knows who i am not just wanting my policy number when I contact them, it's very valuable and quite unusual in today's world. Thank you.

  • Erica S. almost 2 years ago

    Personal service and fast responses. Joel is a wonderful agent!

  • Ava S. almost 2 years ago

    Joel is always there for us.

  • Donald S. almost 2 years ago

    Excellent service

  • Brandon S. almost 2 years ago

    The personable caring service your agency provides and awesome staff like June and Sole (and also the nice lady who answers the phone....I always forget her name). Thank you!!!!

  • William S. almost 2 years ago

    Responsive attention to detail,sense of urgency are apparent

  • Philip S. almost 2 years ago

    always help me get to the bottom of issues.

  • Kevin R. almost 2 years ago

    What you did right........ Your customer service---getting back to us in a quick and efficient way. Exploring multiple insurance options and rates that are competitive. Knowledgable about insurance industry.

  • Seymour R. almost 2 years ago

    You've always given us prompt attention and sound advise.

  • Herminia R. almost 2 years ago

    Veronica Granado is a pleasure to work with. Her work ethic speaks for itself.

  • Lynda R. almost 2 years ago

    We are with you because of your agent, Richie Stiglitz! He is the best!

  • Laura P. almost 2 years ago

    Grober Imbey Agency is top notch alway takes care of us

  • Marcia R. almost 2 years ago

    All my questions are always answered well and by a knowledgeable person!

  • Ginger W. almost 2 years ago

    We are retiring and moving to Oklahoma and we can only hope that there is a company like yours there. You have always been pro-active in finding us the best coverage and rates for us, our children and friends. I have never heard any of those folks say anything but positive things about your service. You are a wonderful firm and we will miss you, your staff ,who are pleasant, helpful and always get us to the right person if they can't solve the problem (which they do very often) We'll miss you! Mike and Ginger Wade - Malverne and soon to be Broken Arrow, Oklahoma.

  • Henry K. almost 2 years ago

    You always return phone calls in a timely manner and are willing to check out all options for coverage at the best prices.

  • Regina P. almost 2 years ago

    Kelly Sulkow has been helping me for quite a few years now. She always replies to a phone call, or an email quickly. When I've asked about reducing rates, or searching for a policy that better suits my needs, Kelly has acted quickly and efficiently. In a lifestyle where I am solely responsible for all that gets done, it's a comfort to know that Kelly takes care of my insurance needs for me!

  • Daniel O. almost 2 years ago

    Quick and precise answer when someone needs help

  • Elise O. almost 2 years ago

    I have an open insurance claim,and have been very late in getting my case agent the necessary information for him to begin the process. Chris my case agent has been proactive and extremely patient. I appreciate this because I have been quite busy and just haven't had the time I need to get him the required information.

  • Fredis P. almost 2 years ago

    Pront & quick respond service

  • Barbara L. almost 2 years ago

    Kat Lamarre is a tremendous asset to the company. She is so knowledgeable it’s an incredible.

  • Beatrice O. almost 2 years ago

    Kat is a delight. She is very informative and treats us with respect and courtesy.

  • Saul W. almost 2 years ago

    I always feel that when I speak to anyone at the Grober Imbey Agency with a question or problem, it will be answered quickly and efficeintly..

  • Michael M. almost 2 years ago

    What did you do right! You hired Charlie Glouch, and as long as he's there I will never go any where else! I feel like he's part of the family and I would like to take this opportunity to thank him for all that he has done for me & my family!!! Michael Marshall

  • Mitchell N. almost 2 years ago

    All your employees are most accommodating and professional

  • Richard S. almost 2 years ago

    Very responsive agency. Received an answer after business hours to my initial query about home insurance. I thought I would never be able to find another insurer to cover my home in Port Jeff Village, but Nathan came up with two alternatives immediately, and saved me $2K/year. That's A+ work in my book.

  • Thomas M. almost 2 years ago

    You always answer the phones which a lot of people and June is the best

  • Dorothy M. almost 2 years ago

    I have been with your agency for the past 20 years, love the assistance I get from your agents, always available for assistance. Staff is pleasant and knowledgeable.

  • Thomas K. almost 2 years ago

    Quick efficient responses to questions and or problems!

  • Sonya H. almost 2 years ago

    always available to answer questions in a timely fashion

  • Kelvin H. almost 2 years ago

    Professional and courteous in dealing with me. All aspects of my insurance coverage were discussed to ensure that I was satisfied. I am comfortable that the agency did the appropriate comparison shopping to ensure that the pricing was fair and in line with my expectations. All calls were promptly returned and the agency delivered on their promises. Very satisfied indeed.

  • Patricia M. almost 2 years ago

    My agent gets back to me in a timely fashion and is always professional and courteous.

  • Gloria G. almost 2 years ago

    Excellent service by Mr Richard.

  • Louis D. almost 2 years ago

    Everyone is always ready to help and knowledgable.the most important reason is because u Mr Grober are always accessible and have helped us out on more than one occasion.

  • Kenneth F. almost 2 years ago

    Local office that represents mani insurance companies. Efficient and professional.

  • Frank B. almost 2 years ago

    Always have been able to handle all of my concerns and any problems that happen. I have had GIA handle my insurance for over 40 years.

  • Dorflie A. almost 2 years ago

    Very friendly and knowledgeable staff.

  • Vito P. almost 2 years ago

    Great service

  • Joel N. almost 2 years ago

    Great service. Responsive reps and great products. Honesty and integrity. I’d recommend to friends and family.

  • Sherry almost 2 years ago

    Grober is always available to answer questions or get a new quote. Very professional and pleasant to work with.

  • Carl J. almost 2 years ago

    The Grober Agency has Always Been there when I needed them!

  • Angela R. almost 2 years ago

    Maryann Sheehan is my agent and I feel she does an excellent job in getting me the best prices on m y insurance policies and also calls me back when I leave a message

  • Dara L. almost 2 years ago

    Finding the right plan for me and helping me take care of the details.

  • William L. about 2 years ago

    Anytime I call or have an issue it is always answered promptly, with professionalism and friendly attitude. And if there is a problem they always reach out in advance to bring attention to it, and offer a solution.

  • Tara P. about 2 years ago

    Every year I call Kelly and she always works well with me. She answers the many questions I have. I feel very comfortable knowing it feels like I am talking to a friend. Which I consider her now. Lol. She is very good to me

  • Antoinette H. about 2 years ago

    I find the office easy to deal with - when I ask for a quote, I am always provided a prompt and courteous reply - there is always someone to talk to - just an overall very pleasant experience doing business with your firm.

  • Kirk M. about 2 years ago

    Always available, professional and willing to help by going above and beyond.

  • Kenny M. about 2 years ago

    Great team!!

  • Barry E. about 2 years ago

    It`s just the way the company is ran. The staff takes excellent care of me!!, and June always solves my insurance problems.

  • Heather L. about 2 years ago

    Knowledgeable, diligent in finding the best plan for me... thanks Kelley

  • Jayson L. about 2 years ago

    The reason I would recommend Grober-imbey is because of one person - Mary Ann Sheehan. I have been dealing exclusively with her for my homeowners insurance for 4 years now and sometimes for auto. She is extremely knowledgeable and very personable. She takes the time to research the best policy for you. When you deal with Mary Ann you feel like you are talking with a dear friend. I have recommended her to one of my friends, who took out a homeowners policy with her. This friend recommended her to his son, who also took out a homeowners policy with her. She is the best of the best.

  • Stephen R. about 2 years ago

    We moved which is terribly stressful, Alicia was just wonderful changing our insurance, following up with me and insured we were set....I've been with your company since 2003 and are customers for life.....like USSA and I'm a veteran but sticking with your agency........Stephen

  • Gen L. about 2 years ago

    Grober offers great service. Special thanks to Steve Dennis and Debbie Lewis who are extremely helpful and professional.

  • Saul W. about 2 years ago

    My family and I have been clients of the Grober Imbey Agency for over 40 years! The customer service is excellent. I always feel reassured that they have my best interests at heart. I highly recommend them for all your insurance needs! Thank you Aaron Grober and the whole GIA staff for the great service you provide!

  • Julie K. about 2 years ago

    Chris Androu always lets me know when my home & car insurance is going up. If it is alot more before it is due he researches for a better price.

  • Leonard C. about 2 years ago

    Your company is just great. Thanks for your service.

  • Thomas K. about 2 years ago

    When ever I had contact with your agency, your staff went all out to be helpful. As an insurance agent myself (not property and casualty) I value people dedicated to fully servicing their clients

  • Jamie B. about 2 years ago

    With GIA we don’t feel like clients, we feel like family. Whenever we needed anything we received fantastic service with genuine empathy and caring. The customer service they provide sets them apart from any other insurance provider we have ever experienced.

  • Mitchell K. about 2 years ago

    great customer service/

  • Jerry M. about 2 years ago

    Very responsive to our requests. Service is above the competition. I work at RPS Long Island doing similar type of work in Excess and Surplus Lines and can appreciate how professional the agency conducts its business.

  • Barry J. about 2 years ago

    Quick, curteous resiponses when I call.

  • Susan H. about 2 years ago

    Always very helpful and there for us

  • Annamaria S. about 2 years ago

    We have been with you for the past 30 years. Your caring and professional staff stood by us and my family especially during a sad and trying times: when we lost our house to Sandy. It made a big difference to have your expert advise in the matter. Thank you again. Anna Maria & Fernando and Kids!!!

  • Jack P. about 2 years ago

    Richie, CharlieG, Paula, Sole, staff , you guys are the best. You treat us like family . We have been with GIA over 40 years. Your staff always gets back to our inquiries very quickly and more important polite and professional . You have continuously saved us money with our homeowners , flood and vehicles insurance . Not only with us but with all the friends and family that have contacted you. Rest assure that my grandchildren will also be contacting you also , thanks again Jack and Karen .

  • Karen H. about 2 years ago

    Reliable, friendly, thorough. Answers questions to satisfaction and speedily expedites paperwork and resolves issues.

  • John M. about 2 years ago

    Always able to speak with someone who is knowledgeable, and determined to address my concerns.

  • Eleanor I. about 2 years ago

    Have been with GIA for many years....They are very helpfully and friendly when you need them, and always try to get you the best insurance for you.

  • Frank D. about 2 years ago

    Fortunately, I have not had to contact GIA very often, but whenever I did the staff was very professional and responsive. I have been a client for over 40 years, and that should say it all. I never felt the need to look anywhere else for my insurance.

  • Kevin S. about 2 years ago

    Very happy with the customer service. Friendly and knowledgeable. Took care of all our concerns

  • Elizabeth G. about 2 years ago

    You saved me money, always responded to my calls and emails promptly and were helpful in making numerous changes/never got frustrated or bothered by me reaching out for information.

  • Stacey G. about 2 years ago

    You have Chris Androu who is very serious about his job and saving the client money.

  • Howard H. about 2 years ago

    Even though we have never met Mary Ann Sheehan in person, the personal service she has given to us throughout the years with regard to adjusting policies and solving minor problems has been outstanding. She is the best. Howard W. Haag

  • Carlo G. about 2 years ago

    Chris is fantastic; super responsive, helpful, has helped me get lower rates and open new policies as needed. I’ve already referred several people to him and will continue to do so.

  • Mario D. about 2 years ago

    always deliver whatever we need in a timely fashion and always there for us in need

  • Cindy G. about 2 years ago

    i NEVER HAD A PROBLEM WITH MY INSURANCE GOING UP FOR WINDSHIELD REPAIRS, ACCIDENTS ETC. ALWAYS VERY HELPFUL

  • Mark G. about 2 years ago

    You folks are always there for me and in quick fashion. Unheard of in the P &C Business.

  • Louisa B. about 2 years ago

    Excellent Customer Service! Excellent and Courteous Reception of phone calls. Quick response to all questions

  • Ira F. about 2 years ago

    very happy with your services

  • April F. about 2 years ago

    Excellent help when I had a claim.

  • Michael G. about 2 years ago

    Joel is always very informative and accessible. It has been a pleasure working with him and the company.

  • Joseph L. about 2 years ago

    we have been a loyal customer for over 25 years. always great service and response to requests for certificates and questions about ever changing insurance laws and requirements concerning the construction industry. thank you and your staff.

  • Teresita E. about 2 years ago

    The best Customer Service around. We have been with GIA for more than 25 years; One stop shopping ! Makes no sense to even consider going back to a dinosaur type insurance company. Stay with the BEST !

  • Laurence F. about 2 years ago

    You saved me lots of money on my car insurance and your customer service is excellent!

  • Andy X. about 2 years ago

    Started with you way back ( in the 80`s) and always felt like family Really appreciate the service

  • Jaime M. about 2 years ago

    Grober has been our agency for over 3 decades & have always been reliable and helpful. The personal touch is still there & customer service is excellent!

  • William K. about 2 years ago

    The only way your company can its customers and can continue to grow is to give A 1 service. Which you do in Spades. All your employees are the best. I' ve been a customer of your Agency for over forty years and I haven't had a bad experience. Thank You.

  • Louis A. about 2 years ago

    i Love Grober Imbay been a customer a long time love my guy Charlie always there to help and understand my concerns the only thing I am not happy with is when I call it is always "ins please ho" and there gone, either get a extra person or use a complicated touch button system, i like the extra person personal contact

  • Linda J. about 2 years ago

    When it comes to caring for their customer needs the agency is A-1. Great service, follow up. Been with agency all my adult life. 40 years. God Bless Aaron and his staff.

  • Gary E. about 2 years ago

    We have used your agency for over 2 1/2 decades with great satisfaction. We have dealt with Charlie Glauch all this time who has been extremely helpful, courteous, and friendly. Always willing to speak with us and help all he can, not to mention times when we have exchanged personal stories and humor. We have referred both my adult children to him as well for insurance coverage. Wish him well with his recovery.

  • Joseph G. about 2 years ago

    I've been with Grober IMBEY for over 20 years.. They are professional, knowledgeable and always provide great customer support which is rare these days. What a great staff. They always follow-up on a call or email. They have helped me through some difficult times and I cant thanks them enough. Awesome group.

  • Ezra H. about 2 years ago

    I have been a client of the Grober Imbey Agency for about 20 years i have been treated respectfully, their advice is impeccable. our relationship is more thann business.

  • Charles M. about 2 years ago

    We have been with you for 20+ years and you always make our claims process easy , plus you have always gotten us the best rates on insurance , USAA and Geico cant match the prices.

  • Vicente M. about 2 years ago

    I am very happy with you guys , quick answer , and 10 points for the customer service.

  • Robert E. about 2 years ago

    Looking back I must be happy because we have been together a long time and I cannot recall any issues. Smooth sailing does not get headlines.

  • Steven E. about 2 years ago

    You are always there when we need you for help!!! That is very comforting.

  • Carolyn C. about 2 years ago

    You.have always responded to.my questions in a timely manner

  • Richard C. about 2 years ago

    Calling me to review every new year on how to save me money :)

  • Elisa L. about 2 years ago

    Amazing service and you've handled all of my needs for home, auto & life insurance for over 15 years!

  • Julianna C. about 2 years ago

    Our insurance needs are always taken care of in the most professional manner. In the few cases where we had questions or concerns, they were addressed promptly and efficiently.

  • Oscar C. about 2 years ago

    Excelent

  • Alona A. about 2 years ago

    Always answer my calls

  • James M. about 2 years ago

    You Always responds timely. We Always feel comfortable that you are working on the clients behalf.

  • Mark G. about 2 years ago

    They have always been there when I need or needed help with a quote, accident, whether business related or personal. They handle it all for me.

  • Marin P. about 2 years ago

    Best customer service I have had. Everyone really seems to care about your needs and trying to find the most cost effective solutions.

  • Nicole A. about 2 years ago

    Your team Always go the extra mile to get us the best quotes. Always reliable when we need guidance and calling us back is never a problem.

  • Tara B. about 2 years ago

    Very prompt and respectful. Helped make my transition from one insurance to another smooth and easy.

  • Robin B. about 2 years ago

    Staff is always courteous and available. When not available, I receive return calls in a timely manner.

  • Debbie S. about 2 years ago

    Excellent service .

  • Jon J. about 2 years ago

    The service and attention is outstanding.

  • Marty about 2 years ago

    Your entire office, for the last 20+ years, has been nothing but professional, courteous, and always available when needed. What else could I want. I'm glad you are my Brokers for my house, cars etc. Many Thanks

  • Carlos about 2 years ago

    Warm and friendly service,prompt responses to our needs

  • Josephine R. about 2 years ago

    You are always very helpful !

  • Stan about 2 years ago

    Whenever I have a question you guys always have an answer for me thanks to Debbie and the crew

  • Bruce G. about 2 years ago

    i ALWAYS RECOMMEND YOU WHENEVER THE SUBJECT COME UP. YOU GUYS ARE THE BEST.

  • Ron S. about 2 years ago

    When needing a certificate Kat Innocent is on point ALL of the time, Very knowledgeable.

  • Randy P. about 2 years ago

    Never had any problems getting insurance documents and staff was always courteous and professional.

  • Wendy about 2 years ago

    Friendly, helpful and go above and beyond.

  • Ted E. about 2 years ago

    A Great Company to work with, they always look out for your interest in your insurance needs

  • Juan M. about 2 years ago

    Attention and kindeness

  • Jaime N. about 2 years ago

    Cheryl and Debbie are always fast and thorough, I couldn't ask for more from them.

  • Rosemary about 2 years ago

    Our agent, Marisa, is great. Always helpful and knowledgeable in all aspects of insurance.

  • Silvia G. about 2 years ago

    personally I AM VERY HAPPY WITH ALL THE SERVICE THAT SO FAR I HAVE FROM THE AGENCY. I LOVE THE FRENDLY WAY OF ALL OF YOU AS WELL AS PRONT RESULT IN ANY ISSUES . ( FOR THE COMPANY, CARS INSURENCE, HOUSE INSURANCE ETC ) .

  • Corrine about 2 years ago

    Fantastic service and friendly staff!

  • Grace M. about 2 years ago

    No matter if it’s a question or a staff member needs to do something for us it’s ALWAYS handled right away. We appreciate it.

  • Kevin R. about 2 years ago

    The fact that you guy's always answer calls Respond with answers and speedy results allows me to run a more efficient business

  • Jerry E. about 2 years ago

    youguys are on top of all our insurance needs...we have already recommended you to several friends.

  • Mindi F. about 2 years ago

    Always a pleasure doing business with you.. thanks you for years of service. Your always there when I need an answer to a question.

  • Thomas D. about 2 years ago

    The staff at Grober Imbey Agency have always been to our needs when it came to renewal, maintenance or assistance in finding the right policies. It has been a pleasure to deal with everyone we've come in contact with but June and Joel get high marks for their support and service.

  • Hector G. about 2 years ago

    When I need certificate You provide to right away

  • Sean L. about 2 years ago

    Debbie who does the certificates of insurance was very responsive to my questions and got my certs out to me very quickly. I like when someone does their job as good as I do.

  • Sean I. about 2 years ago

    The personal service that is available from GIA is second to none. In today’s fast paced world to offer such an outstanding customer experience is not only rare but worth referring.

  • Edward H. about 2 years ago

    When I need a Certificate they act instantly.

  • Kathleen C. about 2 years ago

    Christine and Greg are the best! It's their personality and ability to be available 95% of the time that makes my business stay with your location. ALSO its the LIVE person that answers the phone, LAURA ,that makes my day and an asset to your location. Always Loyal, Kathleen Collins

  • Brenda C. about 2 years ago

    Your staff is excellent.From answering difficult questions to the smallest task. We recently had a mortgage application and Gregory and his back up staff.Were outstanding adjusting my coverage to meet the requirements of the Lender .They made my profile fit.THANK YOU.

  • Antonia D. about 2 years ago

    Kelly Sulkow is always helpful and well informed. She has helped me in many occasions. Always ready and willing to help me get best price and best answer. Very professional and accumulating. I will always recommend her and your company.

  • Marcia C. about 2 years ago

    Accurate info. , resolved issues quickly and professionAlly. Tried to satisfy customer and get best prices with several options. Very caring and understanding especially Chris Androu and greg. I highly recommend them. Thank you

  • Tom L. about 2 years ago

    Great service. One of the best companies I have dealt with in my entire career. Thank you for your professional staff. I could not ask for more!!! Tom Bolt Contracting

  • Georgios B. about 2 years ago

    Made my insurance process easy. Thank you.

  • Peter K. about 2 years ago

    Great and quick response. One stop for all insurance needs. Friendly agents.

  • Allen A. about 2 years ago

    Great Service and always available to assist with my insurance needs. When it comes to insurance I’m in good hands with Grober.

  • Lennard A. about 2 years ago

    We get prompt responses to meet our needs for auto and home insurance whether we are changing vehicles, moving, or in need of some certificate or other. We hope you continually place our insurance with carriers who cover us properly at competitive prices.

  • Robert B. about 2 years ago

    I love that when I call with a question or problem so is always quick to get back to me! Everyone is very helpful!

  • Anna B. about 2 years ago

    Your agent was friendly, knowledgeable and patient. She shopped for the best coverage and gave knowledgeable advise on the type of coverage needed.

  • Aladdin A. about 2 years ago

    feels like your insurance company is part of your team, and does their all to help you easy and fast

  • Barbara B. about 2 years ago

    Very pleased with Grober Imbey agency,always very helpful and efficient and reasonable. I have recommended them to my friends and they very happy also.It's nice to insured by a company that you can talk to and save money at the same time.

  • Lauraine 5. about 2 years ago

    We always get prompt and knowledgable assistance from the staff here. Marisa takes care of all our business needs with professionalism and urgency. Many other employees work together to pull it all together for all our business and personal needs.

  • Mark G. about 2 years ago

    Greg & Alicia are always there for me prompts when I have questions.

  • Elizabeth W. about 2 years ago

    Everytime I call I get wonderful friendly people answering the phone and directing me to the proper people to help me out with what ever it is I need at the time. Debbie Lewis is one of your best employees!!! She is so organized and replies to my needs immediately. When every I call the office for forms or certificates Debbie has already sent them to me before I get to my computer. She is the BEST!!! I would recommend GIA to anyone in a heartbeat!! Thank you for your wonderful service!!! Elizabeth Walker, Duz-Rite Construction, Inc.

  • Joe U. about 2 years ago

    You guys are very professional

  • George V. about 2 years ago

    You guys fast,reliable and always on time with the best rates. What else I can ask for.Thank you

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623 Reviews

Agency's Business Hours

  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed