Roger Smith Insurance

Kari B. 2 months ago

I love that when I contacted with a question on our renewal that I heard back quickly and they promptly re-ran our policy. It resulted in a large savings for the year. I love that through Roger Smith we are paying some of our lowest premiums, while having some of the best coverage on our home and auto. I love as well the personal touch of Lindsey calling me with the updated information, even though I had initiated my contact through email. I continue to be impressed with the customer service at Roger Smith. Having worked in customer service myself for many years, it is something I highly value and love when I find good customer service. It is a standard I always strived to achieve and provided, so it is nice to find it in return.

Jeff M. 2 months ago

Very good service. Very friendly and helpful. Explained everything thouraly. All done over the phone with no contact. It took very little time. Also saved lots of money. Very satisfied.

Lori M. 2 months ago

Most thorough company I've ever dealt with. Quick, caring and literally saved us thousands of dollars! Customers for life. We've been with our other company for over 20 years and I wish we would've switched 20 years ago.

Pam G. 3 months ago

I recommend Roger Smith insurance as they are family oriented and care about their customers with great value and lowest price in Tiffin. Thank you for the great service :) Pam Gaskins

Mike F. 5 months ago

The effortlessness, for us, transitioning of our auto and homeowners insurance resulting in a very nice savings and peace of mind.

David W. 6 months ago

When I retired and was confused about Medicare and Supplemental Insurance, Karen Brose was a huge help to me. When I wanted to do something with one of my 401-Ks, Kyle Smith steered me in the right direction and got it all set up, all the time being careful that I understood everything and answered all my questions. The people at Kyle Smith Insurance have one thing in mind. That is, You, The Customer. You always come first.

Emily G. 6 months ago

I appreciate the customer service that I always receive when I stop in or call the office. Your associates are beyond exceptional. Emily Gilliland

Christine C. 6 months ago

Always nice customer service when I call them for our mom.

Danielle M. 7 months ago

Always very helpful and can answer all of our questions If busy they call right back as soon as possible

Cindy C. 10 months ago

Lindsey at Roger Smith Insurance in Tiffin, Oh had just rewrote our 2 autos/boat/home/rental property and saved us over $1500/yr. It was very easy and she had taken care of our cancellations and sending new policies to our lenders. I would definitely recommend Lindsey Griffin to all my friends/family and associates with my line of business. Thank You Lindsey!! 5 Stars all the way :)

Melissa M. 10 months ago

I really appreciate how fast Kyle got back to me when I inquired about a home insurance quote. He was very friendly and professional. I also appreciate how he was able to bundle my home and auto insurance

Autumn K. 12 months ago

Lindsey is always willing to look around for the best rates and discounts and is there to answer any questions I may have. She's saved me a lot of money over the past couple of years!

Eric L. about 1 year ago

Lindsey helped me adjust my policy so it would fit in my budget.

Kristina S. about 1 year ago

Fast responses, extremely friendly and helpful staff

Romena M. about 1 year ago

The service we received was excellent. As busy clients, we do not have time to gather data and make several calls to people . But Kyle was so kind and efficient. We gathered all important information and submitted it to him. Then the rest he took care of. Even to cancel our previous insurance carrier and have this insurance as our current policy. Thank you very much!!!

Marcus C. about 1 year ago

Lindsey found us the best auto and home policy that fit our needs for the best price. Lindsey was able to save us about $800 from my previous agent with better coverage. She was also able to find a policy that included roadside assistance which my previous auto coverage policy did not offer. Lindsey was very professional and friendly.

Nicki R. about 1 year ago

Kyle Smith is great to work with. He is very patient and is willing to go the extra mile for you! Great Job!

Joyce B. about 1 year ago

Kyle has really helped us find the best investments to help us. And he helped me to begin my retirement.

Kari B. about 1 year ago

We recently moved to Tiffin and in the process of purchasing a home needed a home insurance quote quick. I completed an inquiry online one night and early the next morning I was messaged by Lindsey following up on my quote. I also received several messages from Kyle Smith and have had many pleasant interactions with both. The quotes I received had lower premiums for more coverage than we have had with previous companies. The customer service is amazing they really seem to care, which I love in a day and time when that often seems so rare.

Bev H. about 1 year ago

Always good service. And Karen always makes sure you get the best rates.