ECI Agency Inc.Insurance Agency

325 Piedmont Rd N, Piedmont, OK 73078, USA
168 Reviews

About ECI Agency Inc.: ECI Insurance Agency, Inc. is dedicated to providing Peace Of Mind To Protect Your Tomorrow. We wish to establish a successful partnership with our clients, our team members, and the insurance companies we represent, that respects the interests and goals of each party. Success will be measured by our clients choosing us and referring us to others because of their belief in our ability to meet their expectations of competitive price, service with integrity and expertise in coverages. After over 55 years in business, our #1 goal is to provide you with the best service, the most competitive prices and the coverages that you need. We know people are always on the go. We want to make the insurance process as easy as possible for you. That's why we have e-sign capabilities at ECI Agency, Inc. We can send you over your documentation where you are for your signature so you don't have to stop your day. Top 20 Agency Partnership - We have been a proud member of the Greater Oklahoma City community since 1964. We are long time members of the Independent Agents Association as the Trusted Choice for your insurance needs. We take great pride in growing with organizations and individuals by modifying their insurance as their business changes.As part of the Bainswest Group, ECI Insurance Agency has been named a Top 20 Agency Partnership for 2019.

Companies represented: Aetna, AIG, Banner Life, Berkshire Hathaway, Blue Cross Blue Shield, Chubb, Cigna, CNA, Columbia, Compsource Mutual, Delta Dental, Foremost, Genworth Life, Hartford, Markel, Mercury, Mid-Continent, Philadelphia, Principal Life, Progressive, Protective Life, Prudential, Pure, Safeco, Travelers, Union Standard

Languages spoken: , English

Licensed in: NM, CA, MO, TX, KS, OK,

Insurance Products Offered

  • Vision
  • Dental
  • Property
  • Special Event
  • Equipment
  • Commercial Auto
  • General Liability
  • Workers Compensation
  • Health
  • Life
  • Commercial
  • Business
  • Home
  • Auto

Reviews


  • Eddie H. 7 days ago

    Service like none I have experienced before. They spent time with me and found the best insurance to meet my needs.

  • Dayton L. 11 days ago

    Love the work Cody has put into not only our insurance but how he has always tried to get to know us and our needs. He goes above and behind and I would recommend my entire family to use ECI and especially Cody Cornelius.

  • Brian S. 14 days ago

    Always friendly, very knowledgeable and helpful!

  • Ryan C. 17 days ago

    I rarely need your help which I guess is the nature of your business. I pay you and hope to never need you :) but we recently bought a new house and the process for getting our old policy cancelled and changed to a better value was quick and easy. Thanks!

  • Colton S. 20 days ago

    Cody has great customer service and a can do attitude

  • Lyndle M. 21 days ago

    Recommended by Dave Ramsey.

  • Daniel L. 21 days ago

    We have only dealt with your office in Piedmont. They are the nicest bunch of people. They are attentive to the questions we have. If they don’t have an answer they always get back to us quickly with the answer.

  • Sally W. 21 days ago

    Friendly, knowledgeable employees!!!

  • Shane E. 22 days ago

    I have been a long time customer and have always been treated professionally in a timely manner. When I had a claim it was taken care of with no issues.

  • Debra T. 25 days ago

    Took care of business for us like always!

  • Chad M. 26 days ago

    Unfortunately we have had a couple of claims with the house and car. You have been great to work with through the process!

  • Emily P. 28 days ago

    You, are always there when we need you with thoughtful and correct answers You represent good companies.

  • Willard S. about 1 month ago

    It was very helpful to help me save money when my daughter started driving.

  • Janelle C. about 1 month ago

    I like that it is easy to make changes to policy with just an email. Phone calls are always answered. Great customer service!

  • Dwayne K. about 2 months ago

    The agents and office personnel have been very helpful.

  • Mary R. about 2 months ago

    Noreen is always there for me. Thanks, Noreen!

  • John D. about 2 months ago

    Easy to contact,and good service.

  • Jerri S. about 2 months ago

    You Listen!!

  • Kaela R. about 2 months ago

    Kara is very on top of things. She takes very good care of me!

  • Matthew D. about 2 months ago

    You continue to look for lower price options, and bring them to us, even though we didn't ask. It's great you are continually shopping for us!

  • Gaines B. about 2 months ago

    Everyone is very friendly and helpful with your insurance needs.

  • Angie A. about 2 months ago

    Thank you for answering all of my questions and getting quotes for me! You are always prompt and courteous. :)

  • Rick G. about 2 months ago

    We love the service we get.

  • Ricky H. about 2 months ago

    We loved the rates we were quoted. Our agent, Brian Dickey was extremely helpful and caring.

  • Jarod A. 2 months ago

    Cody is personable and answers your questions immediately. I am a Realtor and he consistently beats the competition in rates while providing the same coverage for my clients. It's great to have someone I can refer business to and know they will take care of my customers consistently and dependably.

  • Steve P. 2 months ago

    We have enjoyed years of excellent service, while continually giving us the best prices. Thank you

  • Rex S. 2 months ago

    I prefer to do business with people that we know and trust and that know us by name. ECI fits the bill.

  • Greg H. 2 months ago

    Avery and Megan are professional and awesome!

  • Pat R. 2 months ago

    I appreciate the quick response time when I need help or a question answered.

  • Ernesto G. 2 months ago

    Brandy did a great job! Other places took a couple days to get back with me. She also mailed us out a Starbucks gift card. I need to get back with her to get a home and auto quote now !

  • Gregg W. 2 months ago

    Scott was very knowledgeable and helped me sort through a very complex and confusing Medicare system. Thanks to Avery for introducing me to Scott.

  • Michael B. 2 months ago

    Always treats me with professionalism.

  • Jeff D. 2 months ago

    I've been extremely happy in the service we have received with ECI. They are always so helpful in meeting our needs.

  • David F. 3 months ago

    Biggest thing is it is hassle free and anytime I've had questions about our policies, I get a quick response.

  • Debra H. 3 months ago

    There was a couple of times when I forgot to pay because of personal reasons and you always helped me out. I appreciate you so much.

  • Billy C. 3 months ago

    We asked for specific insurance needs and you supplied them.

  • Daphne D. 3 months ago

    I like that I get the answers to all my questions and more information to help me to make decisions about my service. And there is never a wait, I get the information right then. I love the reliable and trusted service I get from ECI!

  • John L. 3 months ago

    Kara searched all companies and found a better price for my insurance needs

  • Don C. 3 months ago

    Always helpful with insurance questions . Fast service and friendly attitude . Thanks to all of you .

  • John E. 3 months ago

    Brian always gets back with me fast, and is very knowledgeable

  • Gd M. 3 months ago

    The ECI staff are great, very attentive to our needs and have been doing that for many years. We appreciate the money you’ve saved us.

  • Ralph R. 3 months ago

    Always willing to help their clients.

  • Regina G. 3 months ago

    Customer service is the best. I like when I call I am greeted and made feel like a member of the family

  • Bill H. 3 months ago

    ECI is a great firm to do business.

  • Dannielle C. 4 months ago

    Very professional and helpful staff!!

  • Fenton R. 4 months ago

    Staff is always courteous and eager to help when servicing our account.

  • Mary P. 4 months ago

    Alexandria has been a rock through this!

  • Brian S. 4 months ago

    Alexandria has been very helpful and was able to answer all of our questions. Also, she quickly responds to our emails.

  • Gwen C. 4 months ago

    Brandy listened and she found an Insurance that met the needs of my job. Simple as that!

  • Tim C. 4 months ago

    You all have the greatest staff in Oklahoma!! Thanks Stephanie for always making sure that Council Roofing is in good hands.

  • Dennis D. 4 months ago

    Taking care of us in a timely manner. Seeing that all our paperwork is done right the first time

  • Heath L. 4 months ago

    We love that when we call, you guys always send our certificate of liability coverage to the certificate holders immediately. Your staff always go above and beyond. Thank you.

  • Ray B. 4 months ago

    Friendly, helpful, and knowledgable. Not pushy. Now, I must get back to work.

  • Darlene M. 4 months ago

    I have enjoyed the personalized service at annual renewal of the Piedmont Historical building and D&O Insurance coverage. Helpful to have quarterly insurance payments. Many thanks

  • Pamela W. 4 months ago

    I worked with you for many years with a former employer and I was always impressed with the staff. Their professionalism, knowledge and kindness. They ALWAYS did exactly what they said they would and in a timely fashion.

  • Sam H. 4 months ago

    Meagan was awesome and answered all of my questions clearly and did it quickly.

  • Cody W. 4 months ago

    Quick, quality, and affordable service.

  • Jeff B. 4 months ago

    Great products and friendly customer service at a fair price. Win, win, win.

  • Sue M. 4 months ago

    ECI Agency is a very responsive insurance agency that has been quick to help us with insurance questions and claims. The staff is very kind and doing business with the agency has always been a positive experience! Our contact has been Stephanie and she does a great job!!

  • Gd M. 4 months ago

    The staff does a great job of being through and VERY good to make follow up contacts to either update me or to see if they can do anything to move a claim through the process. Doing business with ECI has continued to improve over the years. Earnie started saving money for me over 30 years ago. He had a very small but he set the culture of service that has just gotten better. I whole heartedly recommends ECI to anyone that wants great service while saving money, at the same time.

  • Alicia R. 4 months ago

    You make sure your customers are appreciated and are not just numbers.

  • Melanie N. 4 months ago

    Cody always seems available to talk. Handles even the smallest problems quickly!

  • Enrique S. 4 months ago

    Great customer service from the entire staff!

  • Allen W. 5 months ago

    Being honest and answering our questions

  • Abby E. 5 months ago

    Megan is super responsive and always helpful!

  • Matt T. 5 months ago

    Ease of use. Without a doubt the process was the easiest I've ever used. I was asked a few questions and was provided with the best option shortly thereafter. Noreen was awesome. Very kind and professional.

  • Ron L. 5 months ago

    They are always nice, helpful and looking for ways to save me money without me asking them! :-)

  • Bennie S. 5 months ago

    Found me the product I need and got it in for me to buy

  • Pam R. 5 months ago

    I always received a quick response with any questions I had.

  • Mike M. 5 months ago

    Customer service is friendly and prompt

  • Gloria W. 5 months ago

    Alexandria @ ECI always takes the time to notify me personally when renewals or changes are needed. Fast, Prompt, Personal Service and Very Courteous. Thanks ECI

  • Chris Q. 5 months ago

    I make a lot of changes and ask for a lot of things sent here and there. It's a simple process with you guys,, I don't have to worry about my information getting where it needs to go. I can call or a simple quick email of what I need and the girls get it took care of asap. Makes my life much easier with all the other things I need to worry about, I can take insurance off that plate.

  • Leteria B. 5 months ago

    We have been using Brain Dickey as our agent for almost 16 years he always makes sure he provides us with the best options tailored to our business for the best price. He advices us on any policies or issues and provides excellent customer service.

  • Gene H. 5 months ago

    Great service, friendly staff, competitive pricing

  • Brandon D. 5 months ago

    I would like to stand up and give Brandy the most attention. I've search for months to get insurance so I could start my business. I've made one more phone call and a lady Named Brandy answered the phone. And she told me that she would do everything in her power so I can start my business. So I can't tell you enough that, that lady made my life!!! She could of very well said like the others has, yes I can help and never return a phone call or email. So I will tell you this, Brandy deserves the highest level in customer service!!! I will not deal with anyone beside her.

  • James M. 5 months ago

    Personal attention to what Coverage I needed and developed a friendship.

  • Conrad B. 5 months ago

    ECI has always taken good care of us.

  • Jorge C. 5 months ago

    Very professional and helpful.

  • Colby C. 6 months ago

    We always feel like we are receiving personal service from ECI as if we are especially valued. Thank you, ECI, for always taking care of us and our extended family!

  • Rory G. 6 months ago

    Cody went out of his way to make sure I had the best policy that would work for me!! Highly recommended!

  • Jay P. 6 months ago

    Megan is above and beyond pleasant and helpful. No issues and very speedy in getting my policy current & copies out.

  • Mike L. 6 months ago

    Scott and crew do a great job!

  • Kirsten I. 6 months ago

    Scott and his staff at ECI are the best! They always respond to my requests timely and keep me informed of the best rates available for my home and rental property coverage as well as my business liability. Appreciate you all!

  • David B. 6 months ago

    Availability! Accurate information! Personal care!

  • Billy R. 6 months ago

    You guys are always prompt in getting back to us to answer our questions or to help us with all of our insurance needs. We really appreciate you guys!

  • Avery M. 6 months ago

    ECI and their staff always take care of our needs and are the first to look out and educate me on me needs.

  • Glen M. 6 months ago

    Having my policies re-shopped without my request and finding savings for my company...that kind of service cannot be beat....I very much appreciate ECI.

  • Mark O. 6 months ago

    Great customer service.

  • James S. 6 months ago

    You all are always available to show us the best prices for our insurance with the best coverage! Thank you all for working hard for us!

  • David T. 6 months ago

    ECI maintains a friendly professional staff that is knowledgeable in all the many types of insurance products available in todays market. Earnie began serving my insurance needs many years ago with outstanding customer service and that legacy continues today under Scott's leadership.

  • Walt S. 6 months ago

    You have a great crew. Outstanding customer service. If someone asks about insurance, I give them your number.

  • Wesley B. 7 months ago

    No matter how I contact them I receive prompt service to my questions or concerns. You treat your clients in a way to build trust and build relationships that last. You make it easy to live life and make sure our needs are met.

  • Tommy M. 7 months ago

    Thanks for looking out for my best interest, appreciate the hassle free responses.

  • Danny F. 7 months ago

    When I have a question it is always answered immediately or the next day.

  • Geri H. 7 months ago

    The service at ECI is great. Always friendly and helpful. Thanks ECI.

  • Gaines B. 7 months ago

    ECI Insurance is a pleasure to work with as a customer of mine and my insurance needs. I would recommend them to anybody for their auto, home, business, life, and health insurance. As a independent Insurance company they can handle many lines of companies with competitive rates.

  • Noreen K. 7 months ago

    Noreen does an amazing job. She did a great job of getting us the best coverage to meet our needs!

  • Jerrod J. 7 months ago

    Great company. ECI is always very responsive, and dedicated to helping me!

  • Ronda D. 8 months ago

    Cody is always there to answer all of my questions.

  • Jane M. 8 months ago

    We love your personal touch and that you are always available.

  • Cecil D. 8 months ago

    Being local to us and always friendly to answer any questions we have.

  • Darrel W. 8 months ago

    ECI is always available to answer our questions, always providing the best service to meet our needs. We really appreciate the advise and the great customer service.

  • Mike H. 8 months ago

    Price was great and I love being able to go in and talk directly to the friendly agents on site!

  • Matthew D. 8 months ago

    Great service. Attention to detail. Always looking for cheaper policies!

  • Dane O. 8 months ago

    Service was prompt and delivered on my needs. Made recommendations and got me my quote same day I called. Very professional and knowledgeable agent.

  • John E. 8 months ago

    Had to add a customer to my policy and one email and it’s done , my last company took 1 week and multiple calls. ECI is very professional.

  • John C. 8 months ago

    Cody Did a Great job helping with claims from the hail storm in March.

  • Michael B. 8 months ago

    I was treated very well by everyone at your agency. Every time I called with a question or issue it was resolved very quickly. I have sent two others to you and both were very happy with your service and have taken out a policy with you. I look forward to reviewing my policy with you this fall.

  • Farrel Y. 8 months ago

    We love Connie! She is always friendly and helpful. She goes through all the options plus things we never would have thought of.

  • Ricky H. 8 months ago

    The agent communicated clearly and efficiently with us. Great customer service.

  • Cheryl B. 8 months ago

    We always get a quick response to all our questions!

  • Jessi R. 8 months ago

    I've enjoyed working with Avery and Megan. They are extremely helpful and are guiding us towards the best polocies to protect our organization without costing us money for insurance we don't want/need.

  • Angie A. 8 months ago

    ECI was great to work with and made the process simple and easy to understand. I would recommend them for not only your business needs but also your home, auto, life and health. Great people and a great company!

  • Larry B. 9 months ago

    We appreciate when we receive quotes for cheaper rates so we can continue to get the best coverage at the best price. ECI was there for us when we needed them most during & after an accident. They truly care!

  • Lloyd W. 9 months ago

    When we call with questions about our insurance you always have answers for us. Plus you help us save money where we can. Thank you

  • Michael B. 9 months ago

    Great service. Prompt, courteous attention.

  • Wesley M. 9 months ago

    Great customer service!

  • Robin H. 9 months ago

    ECI has always gone above and beyond to meet my insurance needs! They are prompt and treat you as if you were family!

  • Erron E. 9 months ago

    ECI Insurance has always been there to answer our questions quickly and have provided cost effective solutions to meet our insurance needs. ECI truly cares about their customers!

  • Daphne D. 9 months ago

    My questions are always answered! Prompt and efficient service!

  • Jacky V. 9 months ago

    Megan is the BEST we have ever worked with. She goes above and beyond to make sure our company gets the best rates and coverage. She is kind, hardworking and always is fast and efficient with everything she does for us. We love Megan!

  • Hickory J. 9 months ago

    Kara has been an excellent agent for me, I totally rely on her to keep me informed of changes and my need to take an action. She hasn't failed me and my coverage is accurate and covers my home and property, and vehicles. Thanks for a great job.

  • Jackie H. 9 months ago

    I would recommend you to myself. Actually, I did. I worked for a customer of yours and was very impressed by your agency, so impressed that when I started my own business I immediately looked you guys up.

  • John L. 9 months ago

    Always good service when I need to add or change coverage. I feel you are always trying to find better coverage and completely priced. Thank you.

  • Mark R. 9 months ago

    Timely responses to request for insurance quotes or information.

  • Hickory S. 9 months ago

    Coverage was what I wanted, at a price that is very good, and has not been a problem when a claim was filed.

  • Steve W. 9 months ago

    Great customer service and fair rates.

  • David M. 9 months ago

    Good service. Always available for information and help.

  • Nolan W. 10 months ago

    If you want an insurance company that’s always looking out for your best interest, with an educated staff then look no further. For larger clients that need commercial insurance they offer the most of any of the companies I’ve worked with. They constantly look for the best deals to offer each year without you having to ask. I would recommend this agency over any I’ve worked with since starting my businesses. Thanks for all your help !!!

  • Regina G. 10 months ago

    Always friendly and finds the answers to all my questions.

  • Sam A. 10 months ago

    My mother works for this company. They are a family owned business which makes them very personable and very reliable!

  • Jennifer P. 10 months ago

    Everyone there is always so helpful and welcoming at the office. They are true pleasure to work with.

  • Jennifer O. 10 months ago

    Everyone at ECI is friendly and easy to work with.

  • Mary P. 10 months ago

    These great people have always been there when I needed them. Everyone is courteous and very helpful. They have our back!

  • Dan R. 10 months ago

    Friendly staff Best rates around.

  • Chris M. 10 months ago

    Brandy has taken care of everything I have needed since day one. I have not one complaint so far.

  • Anna Leah J. 10 months ago

    The team at ECI is so friendly and so fun and such a joy to work with! They are always extremely efficient and helpful and very friendly in all of your interactions. They make your every day dealings happy and fun and smooth transitions. Megan, Dana, Stephanie, Avery, Scott, & everyone are amazing!

  • Kenneth R. 10 months ago

    Quick replies. Friendly. Great rates

  • Mary P. 10 months ago

    Great customer service!

  • Deborah H. 10 months ago

    All the staff is very helpful and friendly. They are very quick to respond and answer any questions. Great company. Thank you.

  • Lynn K. 10 months ago

    Easy to work with. Great customer service.

  • Dianna L. 10 months ago

    ECI Rocks! We love them... no better customer care anywhere!!

  • Gwen C. 10 months ago

    The speed and diligence that Brandy has displayed make me stay with ECI. Even though we have moved back to OKC, I will continue to depend on her helping me.

  • Darlene M. 10 months ago

    I love it that you’ve found insurance for the Piedmont Historical Society building. I also love it that you value your employees and create a happy and nurturing workplace for them. I love it that you celebrate your team. I love that you’ve had the ECI Book STUDY.

  • Jeff B. 10 months ago

    Your customer service is awesome. Every time I call and ask for proof of insurance to sent out to a client your team is always happy do to so. Always with a great attitude. Good job ECI!

  • Bill H. 10 months ago

    Sue and I purchased a homeowners policy from ECI for our first home in 1964. We have been very satisfied with their services.

  • Karen R. 10 months ago

    Great group of people. Very easy to work with and always willing to help the Service Center.

  • Kenneth R. 10 months ago

    I have used ECI for over a decade with great results and am extremely satisfied with their services. As a owner of a local private investigation and security agency, I can be stress free knowing ECI is ready to respond to my needs. Personal or business, I would highly recommend using ECI. Thank you for being in the local area and ready to help us.

  • David G. 10 months ago

    Scott answers his own phone and if he cannot help me, he gets me to the person who will help. Very efficient, friendly team who care about their customers.

  • Robert F. 10 months ago

    ECI has the BEST staff! I absolutely love dealing with them...I place our trust in their integrity and hard work and they've never failed us. Superb!

  • Michael P. 10 months ago

    The coverage is thoroughly explained for each and every question a customer may have concerning one or more insurance products. This agency treats everyone like you are a priority.

  • Stephen C. 10 months ago

    Very helpful when I need help with my insurance.

  • Brad B. 10 months ago

    Girls always fast to get back or answer any questions I have! And help with anything I throw at them.

  • Michael A. 10 months ago

    Met my needs professionally and quickly with extremely useful information and advice, and I am especially thankful that they found ways to make my insurance products as affordable as possible.

  • Tammy S. 11 months ago

    Peace of mind. When I have a request I know that it will be handled, never a need to follow up. Any questions are answered immediately and in terms I understand.

  • Daniel B. 11 months ago

    Megan is a real professional and does what she says she will do.

  • Bart L. 11 months ago

    Always been helpful good customer service

  • Michelle M. 11 months ago

    Quick to respond! Many people in the wedding planning process take too long to communicate, so it helps avoid some stress to have a company that is so quick is responding.

  • Shawna M. 11 months ago

    ECI’s staff is always available for questions or documents when needed. The staff is very knowledgeable in their field of expertise. The business is family owned operation, clients get a feel that the staff is invested in taking the upmost care of their clients.

  • Dana M. 11 months ago

    The people at ECI are very friendly and helpful!

  • Levi H. 11 months ago

    Plenty of friendly office staff to take care of anything that comes up.

  • Johnny D. 11 months ago

    I enjoy the personal touch. Thank you Johnny

  • Zach W. 11 months ago

    Everyone at ECI always goes above and beyond!

  • Gene H. 11 months ago

    Friendly, helpful staff and good pricing. Living in Piedmont, i like to shop local as much as i can.

  • Donny H. 11 months ago

    Megan is amazing, wish all agents were like her.

  • Chris W. 11 months ago

    Attitudes are always happy and service has always been good

  • Jerry H. 11 months ago

    Fast efficient response and follow up

  • Glen M. 12 months ago

    I searched other insurance companies to insure my business. Ladoona went above and beyond for my family. The prices were great and the staff is amazing! It's so nice dealing with local people! Thank you for your time....

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168 Reviews

Agency's Business Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed