AAA YukonInsurance Agency

1817 Commons Cir Suite B, Yukon, OK 73099, USA
462 Reviews

BriteBee Agency Confidence Score:

93 out of 100
Experience 4.2
Value 5.0
Location 3.7
Ratings 5.0

About AAA Yukon: I transferred my decades of small business ownership experience into the insurance industry 6 years ago. Having sat on both sides of the table in this transaction, I specialize in listening to the need and finding appropriate solutions. It is as much my job to tell you what your policies do in way easy for you to understand, as it is making sure the policies do what you need.

Companies represented: Chubb Corp, American Automobile Association (AAA), Encompass Insurance Company, American Strategic Insurance (ASI), Progressive, The Travelers Companies, Northstar Insurance

Languages spoken:

Licensed in: Oklahoma

AAA Yukon Agents

Insurance Products Offered

  • Workers Comp
  • Commercial Property
  • Commercial Auto
  • General Liability
  • Contractor
  • Classic Car
  • Motorcycle
  • Boat
  • Business
  • Commercial
  • Annuities
  • Specialty
  • Recreation
  • Mobile Home
  • Landlord
  • Renters
  • Life
  • Auto
  • Home

Reviews

  • Clara M. 3 months ago

    Availability of your office, knowledge of your staff is great (recently had claim and wasn't transferred to find agent with answer!) and in general sraff is delightful to work with.

  • Misty C. 3 months ago

    Honest up front price quote, and I have used the AAA roadside membership and highly recommend that!

  • Pamela C. 3 months ago

    Always helpful and friendly and willing to assist with all my insurance needs

  • Jerry B. 3 months ago

    friendly, and fair priice

  • Sharon M. 3 months ago

    I still have a policy that is better than I can get anywhere on my home and vehicles even though you had to raise the raise the rates across the board. When my vehicle was totaled, even though it physically and emotionally hurt, the staff was amazing. Getting a rental was a breeze. Why would I change. I don't know why others aren't beating down the office doors or the phone ringing off the wall. No other agency can't match what I have and lol many want me to give them a chance. Sure, why not ..give them busy work. No one call's me back. Thanks for all you and your staff do at... AAA Insurance

  • Kim S. 3 months ago

    Always answer all my questions promptly and help me find solutions to keep coverage I need affordable.

  • Stephen J. 7 months ago

    Personable staff, professional product research and explanation of options, and easy enrollment process made our experience with our agent painless!

  • John B. 7 months ago

    Great customer service, speed of service and LOVE working with you all!

  • Corbin F. 7 months ago

    Y'all have been super lenient, not to mention any & every time we have spoken you have had the up most class.

  • Janelle L. 7 months ago

    Everything

  • Julie W. 7 months ago

    Easy to work with

  • Mark B. 7 months ago

    Keagan and his office have a wonderful combination of integrity, customer service and competence. I feel very comfortable having him as my insurance agent and have no hesitance recommending him to others.

  • Rita M. 7 months ago

    Good coverage; GREAT price. All office staff are very helpful. None of our needs unmet.

  • Roger K. 7 months ago

    Don’t have anything to add, the stystem you have in place is perfect!

  • Jo M. 7 months ago

    When I call for any reason, everyone went out if their way to answer my questions.

  • Ernest B. 7 months ago

    We do enjoy our relationship with AAA in Yukon, Okla. Nice people and easy to work with. Thanks for the good help.

  • Raylene Q. 8 months ago

    Your receptionist is excellent and answered all my questions.

  • Lesa S. 8 months ago

    Your rates are the best I’ve found and the customer service is great.

  • Irene H. 8 months ago

    It would be very helpful if you gave a break to people that have not had a claim.

  • Jim P. 8 months ago

    Rates

  • Denise M. 8 months ago

    The road side assistance is great.

  • Harley H. 8 months ago

    You did a good job switching my insurance from AAA to Safeco in order to save me money.

  • Donna D. 8 months ago

    Everyone in the office is always, pleasant, helpful and trustworthy. I believe they really do want to help their clients get the best possible insurance for the best possible price.

  • Verna B. 8 months ago

    Keagan is a very caring young man. He is genuinely interested in the people he helps.

  • Nancy H. 8 months ago

    Always receive fast, immediate assistance when needed Answers all questions thoroughly Super friendly staff

  • Mike B. 9 months ago

    Just being honest, and helpful in getting the right Ins plan for the situation. Brian was very professional and did me the best he could. Mike

  • Carmel P. 9 months ago

    I love the phone message,"Please wait while we prepare to exceed your expectations". Service is friendly and they try to make thngs as convenient as possible. A new car purchase recently was pleasant due to the quick receipt of the ipdated verification. Thanks guys!

  • Louise G. 9 months ago

    I trust Keagan to offer me the best policy based on my specific needs. The staff is very knowledgeable,helpful, and prompt whenever I have a question regarding coverage.

  • Paul W. 9 months ago

    Saved us quite a of money on our home and auto insurance policies

  • Dan C. 9 months ago

    Great follow up

  • Miguel R. 9 months ago

    Very quick to respond to any questions I might have!!

  • Pam G. 9 months ago

    You have always been very helpful with my auto and home insurance needs.

  • Yancy B. 9 months ago

    Greg and Keagan work hard to find you the lowest rate. Great team!

  • Manhar Z. 10 months ago

    Just the right service at the right time that's all I needed and it was provided in a friendly environment, easy to talk to and clarified all the questions I had to continue with the new service.

  • Steve S. 10 months ago

    Very prompt and friendly staff.

  • Colby E. 10 months ago

    Goes above and beyond to help me save money and get me the best possible deals.

  • Pam D. 10 months ago

    When I have questions, your staff is always willing to help. If they don’t know, they find the best answers for my situation. In my opinion, AAA is the best insurance for my needs.

  • Connie K. 10 months ago

    you are always there and take care of any questions in a timely manner

  • Yancy B. 10 months ago

    I hit 0 on accident at first. The way your survey is presented the 0 looks like a box you click to enter a number. Put the 10 at the top.

  • Naomi D. 10 months ago

    Always attentive and responsve to any questions I have had. Friendly and caring.

  • Kim B. 10 months ago

    Communication is key.

  • Bobby L. 10 months ago

    Everything is right so far,NO worries!!!

  • Diana F. 10 months ago

    We have enjoyed working with you.

  • Twyla T. 10 months ago

    Holiday Weekend call back to straighten out some confusion with our move!!

  • Andrea S. 10 months ago

    Have always answered my questions or concerns in a timely professional manner.

  • David M. 11 months ago

    Never a problem with anything or anyone. That means a lot from a previous company.

  • Janet M. 11 months ago

    What you did right was find me low prices. Also you mailed our insurance cards to us. But once I called and left a message for you to call me back and I never got a call back.

  • Caitrin S. 11 months ago

    Very helpful and knowledgable when we signed on. Saved us forty dollars a month! Just great customer service all around.

  • Diana S. 11 months ago

    When ever I need help you are always there to answer my questions and the staff are so polite. And I always recommend AAA to my friends

  • Barbara S. 11 months ago

    Keagan and his staff are always professional and friendly. They go the extra mile to make sure everything is right and their customer is happy.

  • John C. 11 months ago

    I am very happy with Aaa I Would recommend Aaa to all my friends

  • Cheryl O. 12 months ago

    Prompt to answer any questions I may have. Since these days most people have very busy schedules, Keagan has always handled my accounts via email. Perfection!

  • Roy M. 12 months ago

    I don't have any feedback other than I have not had any issues with your team and the rates so far have stayed comparable with other insurance company's.

  • Jan P. 12 months ago

    Great customer service. That counts for a lot! Thanks

  • Kathy W. 12 months ago

    From the first time we met you, you bent over backwards to help get us the best rates possible while getting us excellent coverage. I recommend you to anyone that asks me about insurance.

  • Cheryl D. 12 months ago

    I really appreciate being able to call my agent and having a real voice that knows my insurance policy. Keagan's office is always quick & efficient to update my policy and answer my questions.

  • Earl N. 12 months ago

    My wife and I recently retired and needed the best auto and home insurance we could get at a reasonable rate. You were able to provide a reasonable rate and the process was very pain-free. You and your staff have always been very friendly and helpful. We are also on the road more now that we have retired and having AAA travel insurance is a big plus for us. Thank you.

  • Mark B. 12 months ago

    Took the time to explain policy details, honest and always available if I have questions.

  • Joseph P. 12 months ago

    Yes very good service and a great price to thanks

  • Paula S. 12 months ago

    I really appreciate your prompt customer service!! You & your staff assist with all my questions & work hard to make sure all my questions are answered. I appreciate your knowledge of insurance & your ability to provide services to meet our needs.

  • Steve W. 12 months ago

    Nothing special - we always get good service when we call or come in.

  • Bill F. about 1 year ago

    Since I have had no claims, I can just comment on the office staff as being very helpful and cooperative in all occasions I had to visit your office.

  • Paula F. about 1 year ago

    I appreciate the communications coming from your agency when I was new to AAA insurance, and enjoy the occasional emails that introduce you and the folks in your office. You are great at reaching out to your customers!

  • Ron M. about 1 year ago

    Everyone is always very helpful and courteous. If they don't know an answer they say so and find the correct answer.

  • Kelli M. about 1 year ago

    Excellent and Prompt Customer Service!

  • Paula F. about 1 year ago

    I appreciate the communications coming from your agency when I was new to AAA insurance, and enjoy the occasional emails that introduce you and the folks in your office. You are great at reaching out to your customers!. However I was disappointed to get a rate increase at my first renewal on auto insurance. So now I am happy with your agency but on the fence with AAA insurance. My future with AAA insurance is not solid at this time.

  • Clara M. about 1 year ago

    You took the time to not only review my present policies with another company but. I felt you were also taking time to get to know me personally.

  • David F. about 1 year ago

    Price Point is most important to me and you had this!!!

  • Stanley K. about 1 year ago

    your whole office staff make us feel like family

  • Shelly L. about 1 year ago

    You and your staff have always been patient with me as in explaining things to me more than once if needed (which is always lol), very friendly, & helpful .

  • Alex E. about 1 year ago

    I love that when I call I can talk straight to a person and not an automated machine!!

  • Don D. about 1 year ago

    Your agency was very prompt in handling a roof damage claim a couple of years ago, and your staff is always very helpful.

  • Ken A. about 1 year ago

    Love the way you all have taken the extra time to get me the lowest premium and still maintaining a quality coverage! All I need now is for you to stop using this email address and use *****

  • Misha D. about 1 year ago

    The team at AAA Insurance Yukon are all very friendly, caring, and kind. They are always willing to serve in any way they can!

  • Janet G. about 1 year ago

    Return and answer phone calls promptly.

  • Alan S. about 1 year ago

    Your rates are very reasonable and you guys have been responsive.

  • John C. about 1 year ago

    Keagan have always answered any question i might have whether it is something about one of my policies or if just wamting to know about making changes to one of my policies.

  • Michelle S. about 1 year ago

    A great job in finding ways to cut insurance premiums to meet our needs.

  • Ryan N. about 1 year ago

    You all rock! Fast friendly service to meet our insurance needs.

  • Jo M. about 1 year ago

    Always there to answer any questions I might have and geeat prices.

  • Kelly F. about 1 year ago

    Keagan made me feel special taking time to assure my needs were met

  • Nicklas K. about 1 year ago

    Always super nice, even when I’m an ass! Lol

  • Shelli M. about 1 year ago

    Very attentive to our specific needs as a family with 3 young drivers. We want to have the coverage we need but don't want to pay for too much coverage or coverage not needed.

  • Carmel P. about 1 year ago

    When I heard the phone message, please wait while we prepare to exceed your expectations, I wondered if they could. But Keagan and staff have been friendly and efficient every time! I moved All of my insurance to them and we are very happy!

  • James S. about 1 year ago

    Keagan and his Staff have been great to work with. We had been with a name brand insurer for for over 35 years. Every year our rates went up thou we had nevr had a claim. After contacting Keagan he was able to find similar home Insurance coverage for 40% less and auto insurance for 20% less than we had been paying. He and his staff are extremely user friendly, courteous and helpful. I have, and will continue to, recommend his agency to all of my friends.

  • Lesa S. about 1 year ago

    We have enjoyed the personal emails and offers from your office. You also have the best prices on insurance.

  • Frank V. about 1 year ago

    Caring. Willing to take my questions. If you all don’t know the answer, you research the question and quickly get back with me. Follow up and timely response.

  • Leon H. about 1 year ago

    You care about your people and are very professional. Love all the things that you do.

  • Lauren C. about 1 year ago

    The team at AAA Yukon is easy to get ahold of and is so helpful.

  • Marcia E. about 1 year ago

    This is a great insurance company with the nicest people who can help you out with any questions you may have.

  • Garry A. about 1 year ago

    Will the price is one and your agency is very friendly that makes it nice when you need to ask questions.

  • Mike L. about 1 year ago

    When I have needed copies of vehicle insurance card’s, you promptly sent them.

  • Harley H. over 1 year ago

    I just call your office, give you my credit card number and payment is complete. Also, everyone is always very courteous and friendly. Saw you on a commercial last night. Hope that doesn't increase my premium.

  • Gary K. over 1 year ago

    Never had a question that wasn't't answered correctly and promptly

  • Verna B. over 1 year ago

    You are always there with the answers I need concerning all my insurance needs. And encouraging words when I do have needs.

  • Linda H. over 1 year ago

    The help I get when trying to get the right coverage at a price I can afford

  • Nancy H. over 1 year ago

    Your office always provides excellent customer service and very prompt in responding to questions, etc.

  • Linda F. over 1 year ago

    Price and easy to work with.

  • Jeremy D. over 1 year ago

    Friendly staff, good communication, and excellent follow up.

  • Daniel B. over 1 year ago

    your friendly service, and the product is very good for a good price.

  • Elizabeth T. over 1 year ago

    AAA rates are competitive and in my experience they have been responsive to questions.

  • Jan S. over 1 year ago

    Communication is excellent. Keagan and Misha are always available to assist with any questions you may have.

  • John P. over 1 year ago

    Friendly agents and great prices!

  • Pat K. over 1 year ago

    I told my neighbor about AAA. She called you and now has AAA for her house and auto. I appreciate you trying to keep my prices low.

  • Louise G. over 1 year ago

    Great customer service. I always receive a response the same day. They take the time to listen to my concerns and find a solution that is satisfactory.

  • Mario O. over 1 year ago

    Everytime I have a problem, concern, and or question you and your staff are always there to assist me.

  • Melinda H. over 1 year ago

    Customer service is always top rate. My questions are answered quickly and with great care

  • Gary E. over 1 year ago

    Knowledgeable, friendly good service at a fair price. Christian ethics!!

  • Kevin K. over 1 year ago

    Keagan and his staff are top notch folks. They've answered every question I've had about home or auto insurance in a timely manner. They even wish you a happy birthday. A++

  • Oklahoma R. over 1 year ago

    For my youngest sons auto, Mr. Henson made a suggestion on coverages to add and others that could be removed. It saved us money, but, more importantly it provided bullet proof protection against financial loss. Plus, great customer service. Brad Elder, Oklahoma Strong Roofing & Construction

  • Monish S. over 1 year ago

    Keagan is the best insurance agent that i have worked with. Very responsive, adds value, understand the needs and what is actually needed rather then adding not needed services. I have recommend him to many of friends and all are happy that i did

  • Kelli H. over 1 year ago

    Very helpful glad we switched several years ago. It has been a good experience

  • Krista T. over 1 year ago

    Found great cover at a lower rate

  • Roger P. over 1 year ago

    Very friendly and high touch. Good communication.

  • Luke M. over 1 year ago

    Its always easy to quickly make changes or ask questions through email with no hassle.

  • Curtis W. over 1 year ago

    Answered questions over the weekend, when most offices are closed.

  • Pam D. over 1 year ago

    I have been pleased with my AAA. Cost is below the past insurance and coverage is as good or better. You never hesitate to answer questions and always respond quickly. I just referred AAA this morning when a lady in the beauty salon was complaining about her insurance. Thank you for your service! Pam Davis

  • Susan S. over 1 year ago

    Very responsive and friendly.

  • Carolyn R. over 1 year ago

    Best rates. Friendly employees. O

  • Cheryl D. over 1 year ago

    Quick professional helpful responses 100% of the time.

  • Gary R. over 1 year ago

    Outstanding customer service delivered through a friendly, personable staff! They treat you like friends!!

  • Kevin L. over 1 year ago

    Take time to explain the policies.

  • Bill F. over 1 year ago

    Always on top of changes and requirements in our policies.

  • Kelli M. over 1 year ago

    Fast, accurate, friendly responses

  • Jeffrey W. over 1 year ago

    Friendly service, we always get answers right away. Good prices

  • Laverne S. over 1 year ago

    It is so nice to be able to talk to a knowledgeable staff that is local rather than dealing with a corporate office/call center.

  • Daniel S. over 1 year ago

    The agents here at AAA in Yukon are always so helpful and willing to take the time to inform their customers about the best options available to them. Every time I go there, or I have to make a phone call, I always feel like they are genuinely concerned about my well being and I would highly recommend the staff here. Never had a bad experience with them since I started going there years ago.

  • Marilyn A. over 1 year ago

    Keagan and his staff are always courteous and helpful. Have be very pleased with the service we receive.

  • Shelly L. over 1 year ago

    You all make me feel important, that I’m never a bother and I trust you all and in today’s world that’s hard to find m.

  • Stanley K. over 1 year ago

    It's the personal touch we get from you and your staff

  • Jerry B. over 1 year ago

    explained things in plain english

  • Kent M. over 1 year ago

    Friendly staff Affordable

  • Rehan S. over 1 year ago

    You and your team has helped me find the best insurance rates and have answered all my questions within reasonable amount of time.

  • Sharon M. over 1 year ago

    My policy is fantastic you do exactly what you told me that you would do my bill is exactly as you have said it would be what more could I ask for

  • Renji M. over 1 year ago

    Great coustomer service. And always helpful when I️ have a wuestion!

  • Virginia C. over 1 year ago

    Agent located close to home. NOT by a recording machine.

  • Rita H. over 1 year ago

    local, good rates, friendly

  • Don D. over 1 year ago

    Everyone is so friendly and helpful and paid promptly in our claim.

  • Manuel C. over 1 year ago

    Keagan is the man and always takes time to check up on you, your family, or your claim!

  • Jim W. over 1 year ago

    Knowledgeable, friendly, lower cost

  • Betty L. over 1 year ago

    You always answered our questions and if you were tied up at the time, you called later.

  • Rachel R. almost 2 years ago

    The personal service is great! I know that I can count on anyone at the AAA office in Yukon to help me with what I need when I need it. I've lost count on how many times I've had to call to ask for our car insurance papers for in the cars lol! You all are wonderful! I don't intend on ever leaving AAA for our insurance needs.

  • Joseph P. almost 2 years ago

    Great customer service!

  • Joann B. almost 2 years ago

    The ladies in your office are always friendly and helpful if I call. When I asked about my policy, you have worked with me to make it affordable. Thank you.

  • Jerry S. almost 2 years ago

    Just taking care on business

  • Brett S. almost 2 years ago

    courteous, prompt service and took the time to answer all my questions

  • David D. almost 2 years ago

    You saved me a ton of money on my car and homeowner’s insurance and you’ve always taken the time to address my questions when I’ve had them.

  • Larry H. almost 2 years ago

    You always let us know when you will be out of the office. And you email us when are lnsurance is due.

  • Laurie H. almost 2 years ago

    Staff is always willing to help, and courteous!!

  • Stacey S. almost 2 years ago

    You came through with what you said you were going to do. When the renewal increased my rate, you were able to get it back down to a reasonable price.

  • Ryan N. almost 2 years ago

    Personable, friendly, and great rates! I'm always telling people about the Keagan Henson AAA agency.

  • Rita M. almost 2 years ago

    AAA provided great coverage at great rates and the rates have stayed consistent.

  • Carrie S. almost 2 years ago

    AAA Insurance Keagan Henson has been the best insurance experience! Their attention to detail is amazing. Keagan and his staff is available and interested in more than our policies. They care about my family.

  • Jo M. almost 2 years ago

    Always willing to answer any questions have and work with me

  • Rusty D. almost 2 years ago

    My anticipation that you will handle a claim fairly,if i ever have one

  • Louis H. almost 2 years ago

    The service we received on a winter's day was outstanding. I recently checked prices for auto and home insurance and found I could not find a better price.

  • Rosemary H. almost 2 years ago

    The insurance on our home went up a lot from last year, also our insurance on our car and pickup went up. Hope it will go down next year.

  • Joseph P. almost 2 years ago

    Happy with my switch to AAA. Great communication and customer care!

  • Lesa S. almost 2 years ago

    The regular emails to check in or update on phone or other issues are great!

  • Jeremy L. almost 2 years ago

    Pleasant staff, and quick responses.

  • Gary K. almost 2 years ago

    Everybody I dealt with was super nice and very professional. Besides saving money i know I can count on them in a time of need

  • Paul S. almost 2 years ago

    Your office a great help with home and auto insurance.

  • Loran Y. almost 2 years ago

    You worked hare to get us established with insurance after State Farm dropped us. You were kind and patient getting everything organized and at reasonable rates for us. Patience is a virtue and you definitely have that for us. Bless you for your kindness for the elderly because we have difficulty keeping up with the times. Thank You for all your help. Loran and Karen York

  • Susan H. almost 2 years ago

    We are very pleased with the savings AAA offers as well as the service Keagan and his team always provide.

  • Melvin S. almost 2 years ago

    We like the fact that you stay in touch. Thanks

  • Ronnie E. almost 2 years ago

    You made the switch over to AAA fast and easy and you are located near us with fast friendly service. Thanks!

  • Mike L. almost 2 years ago

    Made sure coverage was equivalent or above what I had previously

  • Alan S. almost 2 years ago

    the price has been very reasonable and the team has been responsive. those are the two criteria important to any business.

  • Ricky T. almost 2 years ago

    took the time to help me every step of the way with my questions.

  • Larry W. almost 2 years ago

    REPONDED QUICKLY AND WAS VERY HELPFUL IN GIVING DETAIL ABOUT MY COVERAGES

  • Amber A. almost 2 years ago

    Always friendly and kind.

  • Jedidiah M. almost 2 years ago

    Contacted my loan company to let them know I was insured within the same day I called. No sweat off my back

  • Harley H. almost 2 years ago

    You always get back to me with answers for my questions in a timely manner.

  • Jackie C. almost 2 years ago

    Keagan has made purchasing insurance a pleasant experience! I believe I have the best agent and best price and policy suited to my needs! Thank you!

  • John K. almost 2 years ago

    I have not had a claim so I can not comment on that. The rates and personal service have been great.

  • Donna D. almost 2 years ago

    Everyone in the office is "so available". I am so pleased with AAA and specifically with this insurance group. So glad we switched carriers.

  • Gary J. almost 2 years ago

    Your office was very helpful on my windshield claim, and when I initially came into your office to first sign up, you helped me get the best rates on insurance.

  • Deanna P. almost 2 years ago

    Prompt response, professional employees and best premiums!

  • Verna B. almost 2 years ago

    I can never thank you enough for helping me with all my insurance after Jim died. I don't worry about if I have the right insurance coverages or I'm being taken advantage of. I know everything is in order because of you. And by the way...thank you for my AAA roadside assistance. My truck died in the middle of nowhere and the transport was there in just over an hour to get it. I received three calls in that hour to see if I was okay and to assure me help was on the way. Thank you.

  • Phyllis H. almost 2 years ago

    Everyone there is very friendly and helpful. Always eager to help. Great customer service.

  • Linda H. almost 2 years ago

    keep prices lower than the other companies

  • Pam G. about 2 years ago

    Your communication iss great.

  • Marilyn M. about 2 years ago

    You always are interested in helping us. You don't make us feel like it is an inconvenience. You always will look for us a savings to help us out since we are elderly and on a fixed income. Sometimes we may not understand the terminology on our paperwork but we can call your office and someone there will explain it to us. This really helps us alot.

  • Kevin C. about 2 years ago

    Keagan and his team are always available and willing to help with any question I have. I bought a family vehicle recently and Keagan offered some great counsel. I trust him completely.

  • Dan C. about 2 years ago

    Prompt and quick follow up – your team has been exemplary in your follow up during service needs and claims. I have recommended you to friends and colleagues and will continue to do so. Dan Cunningham

  • Cheryl S. about 2 years ago

    Great customer service and very easy to work with.

  • Mario O. about 2 years ago

    You and your staff have been an are available to answer all our questions and give my wife an myself the assistance needed.

  • Clifford H. about 2 years ago

    Best prices and fast response

  • Dean J. about 2 years ago

    Your dedication. And loyalty!

  • Ellis A. about 2 years ago

    Good communication On top of issues Quick response time Just to name a few

  • Tony B. about 2 years ago

    You went in over a weekend and got my Mom coverage on her new house . And are always very professional and easy to contact.

  • Kelli H. about 2 years ago

    Always polite and courteous and answers questions quickly. Very helpful

  • Art M. about 2 years ago

    You and AAA have yet to demonstrate, as others (Farmers, State Farm, Hartford, Shelter, and I am sure others) have done over the 60 years that I have held insurance contracts for auto and home with different companies, that you and AAA could not care less about your clients. Now that is a sort of upside-down compliment, Keegan - but so true. For my premium dollars, I expect a reasonable level of concern, fairness in premium increases, consideration of my customer loyalty, and individual service. You, your team and AAA have met all of my expectations thus far and deserve a WELL DONE shout out! Keep up the good work. Art [PS - I really don't like the way banking, finance, insurance and real estate industries operate in our society, but what can ya do other than find the fairest ones to deal with - I have done that, I think. with AAA] Uhhh .... R U sure you want to use this answer to promote your agency?? Always ready to give you and AAA a positive endorsement.

  • Denise M. about 2 years ago

    You were so helpful and answered all my questions.

  • Sandra D. about 2 years ago

    You and your staff were very considerate and concerned that we made the best decisions for our situation. Thank you for your "customer service" in the finest sense of the words! Looking forward to doing business with you for years to come!

  • Selena C. about 2 years ago

    I have recommend friends to Keagan Henson on numerous occasions. It was easy to change my policy (add a car, new house, etc.). I was able to do things over the phone and via email. It saves me multiple trips across town.

  • Carolyn R. about 2 years ago

    We like the lower rates and the Agent and office staff are very friendly and helpful/

  • Mike A. about 2 years ago

    Explained everything plainly & simply.

  • John C. about 2 years ago

    Aaa is always there to help with any questions .

  • Susan S. about 2 years ago

    Always very responsive and ready to help.

  • Sharon S. about 2 years ago

    Good rates and quick service.

  • Latoya F. about 2 years ago

    Friendly staff, great coverage for a great price

  • Mike B. about 2 years ago

    Great price on home and vehicle insurance and willing to help out with any insurance problem or need you have. It is a pleasure to have someone like this agent.

  • Jan P. about 2 years ago

    Your service has always be person and attentive. Thanks.

  • Sherri S. about 2 years ago

    Keagan and his team are always very responsive, courteous, professional, understanding and helpful. Keagan offers advise and cares that we are getting the best coverage for the best premium price. I highly recommend Keagan Henson and his staff and vote Keagan Henson THE BEST insurance agent in Oklahoma!

  • Scott H. about 2 years ago

    My wife lost her proof or car insurance card. I requested Keagan to send me a new one. He provided me a copy of the needed documents the same day. Great customer service.

  • Cheryl O. about 2 years ago

    Always courteous and friendly and helpful!

  • Cheryl D. about 2 years ago

    Friendly Informative Timely (FITs our insurance needs).

  • Donna R. about 2 years ago

    Very wonderful ins company.

  • Kathy W. about 2 years ago

    You worked hard for us to find the most insurance for the money. We were very impressed. Thanks

  • Dawnita J. about 2 years ago

    I found you by recommendation of several people on our neighborhood site. That is the best way to find someone you can trust is by referrals. Saved your name until we were ready for a change. You listened to what we were wanting and then made your recommendations. Your office was very personable and friendly and made us feel comfortable and well taken care of. Now to a safe future!

  • Mary W. about 2 years ago

    Rates are great, and friendly informative service was the icing on the cake!

  • Steve D. about 2 years ago

    Service and price

  • Jan S. about 2 years ago

    Friendly, knowledgeable service. More coverage at a lower price.

  • Robert G. about 2 years ago

    Great customer service!

  • John S. about 2 years ago

    Your policy offer was great coverage for the price. That's important. However, your sincere willingness and response to answer all our questions was very much appreciated. You and your team are curtious and professional.

  • Marilyn A. about 2 years ago

    Mr. Henson and his staff are always professional and very helpful.

  • Bettie S. about 2 years ago

    Always got answers to my questions. Thank you

  • Floyd M. about 2 years ago

    Keagan examined my situation and provided what I needed

  • Larry S. over 2 years ago

    Works hard to keep my insurance costs at a minimum with great coverage and communication. He's on my side!

  • Larry F. over 2 years ago

    Great service , great agent,

  • Melissa G. over 2 years ago

    Very helpful and speedy. Great customer service and super friendly!

  • Virginia C. over 2 years ago

    Having an office close to go to. And a Christian for an agent.

  • Sharon M. over 2 years ago

    First I want to say that as a woman who is new to purchasing home/car bundle insurance each person I spoke with during the beginning transactions were a tremendous help. I was extremely nervous and was really not sure what I was doing. Getting money quotes is easy to obtain and I received many. Knowing that I could trust the person or company was entirely different. After many nights wondering if I was making the right choice and prayers your agency was the only one on my list. It has now been one year and I have not regretted the decision. Many times I have told my friends about you and your agency. Some may call some might not however I still tell people. Wishing all of you the very best as I feel that is what I have received. Sharon

  • Terrell H. over 2 years ago

    your staff always gives me prompt service.. Thanks

  • Manuel C. over 2 years ago

    Keagan and staff are awesome. Always there to help!

  • Don D. over 2 years ago

    Your insurance products are very competitively priced, and any claims that we have had were handled in quick and courteous manner.

  • Jerry S. over 2 years ago

    Looking out for your customer

  • Steve W. over 2 years ago

    You have actually contacted me regarding questions and issues. Those on 39th street never contacted me and requested that i call the 800 number for answers to insurance questions..

  • Andrea C. over 2 years ago

    Outstanding customer service!

  • Shelly H. over 2 years ago

    I appreciate the efficiency of your office. Since I have auto, personal residence and rental property coverage I have had to inquire about various issues and I have always received a prompt response.

  • Michelle S. over 2 years ago

    Keagan and his employees are always pleasant to talk to anytime you call. They go above and beyond to answer any questions or concerns you may have about insurance issues.

  • James L. over 2 years ago

    Keagan & AAA were able to save my husband and i $80/mo on insurance for both of our vehicles that rewire full coverage. I've been telling all of our friends about this ever done! We are truly grateful!

  • Bill F. over 2 years ago

    Very helpful in determining correct coverage for home and autos.

  • Jo M. over 2 years ago

    I had a question about my homeowners policy All I had to do was call and the matter was professionally solved.

  • Bob B. over 2 years ago

    Your claim service and fast action to my claim was impressive!

  • Randy B. over 2 years ago

    You go out of your way to help us anyway you can. Not everyone will do that for their customers. Thank you so much.

  • Linda J. over 2 years ago

    Even when I left a message at 2:30 am on a weekend (I believe) you returned it within hours. You and Rachel were always courteous and knowledgeable if I had questions and explained anything I had questions about. My experience with you was probably the best of any insurance companies I've done business with. I wish you could have been my insurance person after I moved to Texas. Recommend you highly!!!

  • Lesa S. over 2 years ago

    The staff is very helpful and friendly.

  • Sonja W. over 2 years ago

    AAA insurance is always there to answer our questions. Always ready to help. We are very satisfies with AAA.

  • Leon H. over 2 years ago

    When our house renewal was due, Keagan researched and found more savings than he had already found when we purchased the policy. Definitely customer service friendly.

  • Loran Y. over 2 years ago

    You are always right there when we need you and you helped us get much better coverage for less money than State Farm did plus you were so much more pleasant and caring and made us feel as if we truly mattered. Thank you so much. Karen and Loran York

  • Tina B. over 2 years ago

    Professional, and quick responses.

  • Garry A. over 2 years ago

    Low cost and great coverage on both House and Auto.

  • Larry W. over 2 years ago

    Being in the insurance business for 37 years and now retired I was impress with the explanation of policy benefits and how professional Keegan presented himself. Very pleased with the auto and home policy I purchased I would highly recomend AAA to anyone in the market for insurance they have two great policies for auto and home they have a form 5 policy that you cannot find in the market place for home. I believe in having the best coverage in the market place and after days of comparing prices and coverage AAA was the best I found,if a person is not with AAA they probably are paying to much.

  • Mike L. over 2 years ago

    AAA rates are competitive. Your response time is always good!

  • Dean J. over 2 years ago

    Thanks Mr Henson, for having great professional business practices and for responding quickly. My 2017 be great. thanks best wishes!

  • Wanda L. over 2 years ago

    Worked with me to be sure I was satisfied with the coverage I wanted. Very prompt with getting and sending me the information I needed to decide what I needed.

  • Monte P. over 2 years ago

    Whenever we call we always get to talk directly with Keagan, we appreciate the personal connection with his clients!

  • Cheryl S. over 2 years ago

    I have always loved AAA as they are so easy to work with and their claim process is super easy and fast. I have been a member since 1999 and have continued membership each time I have moved (3 different states).

  • Don S. over 2 years ago

    The service and communication is normally great, however I recently hac to replace my debit card and I went in to upgrade my account but i still get a bill in the mail saying that I owe again can you please help and clear this up for me.

  • Vivek Y. over 2 years ago

    I am a moderate income person and based on that i was looking a great insurance rate with awesome coverage which been given by Keagan and associates.

  • Clifford H. over 2 years ago

    Always helpful with complete and timely responses to my questions. I don't have to mince with words and wait for answers. Straight forward relationship. I've recommended Keagan Henson's AAA Insurance service to others and see no reason to stop now!

  • Alan S. over 2 years ago

    I saved at least 30% by switching to AAA. I've recommended them to several people already.

  • Patrick G. over 2 years ago

    Communication

  • Gary E. over 2 years ago

    Very friendly helpful staff. Always quick to respond. Reasonably priced.

  • Kelli M. over 2 years ago

    Very courteous, helpful, informative, friendly!

  • Ruth F. over 2 years ago

    Always there when I need you going above and beyond what is expected.

  • Connie K. over 2 years ago

    Quick response time. Best rate. Win/Win!

  • Rachel R. over 2 years ago

    Keagan is a wonderful agent! He always has his clients best interest and will go out of his way to make sure they are happy! And it doesn't stop there! Throughout the policy term Keagan and his team are continually looking for ways to better improve their services as well as making your policy and coverage the best that it can be!

  • Krista T. over 2 years ago

    My premium went up quite a bit annually. I called for some options to reduce the cost. Michelle got back with me later that day after she talked with Keagan about those options which I'm considering right now. Haven't decided which route I'll take yet. Thanks for your help

  • Vickie R. over 2 years ago

    When I e-mail you guys with a question, you always get back with me in a timely manner. I feel now days that good customer service is hard to find. You all do a great job! So thank you all :)

  • Luke M. over 2 years ago

    Great communication thank you!

  • Selena C. over 2 years ago

    Great savings, and they handle additions/changes to policies via email, saving me time.

  • Dorothy G. over 2 years ago

    Prompt and courteous response to questions about my insurance.

  • Ranae S. over 2 years ago

    Keagan is exceptional. He takes care of business, does not wait for me to call and ask a question, he checks back often, and takes control of things. Fabulous agent!! I appreciate him very much. I cannot say that, AT ALL, about the claims adjuster that handled my latest claim. In fact, Keagan jumped in and took care of business.

  • Phyllis H. almost 3 years ago

    Keagan and his staff are the nicest people I've meet in a very long time. They made the process of switching companies so easy. They are a delight to work with and very prompt in responding when I have questions on anything. Would recommend them to anyone looking to move to a new or different insurance company or agent.

  • Grant B. almost 3 years ago

    Always responsive and communicates well!

  • Sherri S. almost 3 years ago

    You do everything right! It's the quick responsiveness and personal attention that puts you head & shoulders about the rest. So glad you are my agent!!!

  • Rebecca G. almost 3 years ago

    Always ready to take our calls and answer questions.

  • Cheryl O. almost 3 years ago

    I like that I can email and get a quick response. And when my home owners insurance cost increase after the first year at renewal, I was able to ask why and it was reviewed and found that it was not supposed to be higher. Also reviewed the auto insurance for me at one year and it went up just a few dollars. Now with that said, I do not know that I always want to have my insurance renewals double checked at my request, but was happy with the service as always!

  • Scott H. almost 3 years ago

    The company does a good job of keeping you updated and following up with assistance if needed.

  • Mike B. almost 3 years ago

    Willing to help the customer out and went over and beyond to help me out

  • Kathy W. almost 3 years ago

    You are always good to answer my questions asap. Keagan is such a caring and thoughtful young man. I recommend him to everyone that is talking insurance.

  • April F. almost 3 years ago

    All staff members are friendly and knowledgeable. I love that I don't have to hold or be transferred to multiple people to get one task accomplished!

  • Thomas N. almost 3 years ago

    if i call or i come by you are always there to help , plus i like the way you run your office.

  • Scott F. almost 3 years ago

    YOU TREAT PEOPLE LIKE PEOPLE NOT NUMBERS.

  • Melissa G. almost 3 years ago

    Very friendly and helpful. We were pleased with the speed of getting everything set up and were very happy with the prices.

  • Linda W. almost 3 years ago

    I can tell this is your passion- not just a paycheck. The prompt service and quick response is impressive, too. I recently recommended you to a neighbor.

  • Kelli H. about 3 years ago

    Keagan and staff are very helpful and respectful. I just needed home insurance but after working with them I move my vehicles there also!.

  • Cathy M. about 3 years ago

    We only dealt with the staff on the telephone but they were very friendly, knowledgeable and efficient!

  • Craig T. about 3 years ago

    You all were very responsive and it was a very inviting environment.

  • Josh B. about 3 years ago

    I just had a problem on my policy. She was able to take care of it and fix it, in a very fast and efficient manner!

  • Shelly H. about 3 years ago

    Keagan and his staff run an efficient office, which I appreciate because I'm a busy person. They are always prompt with their responses when I have a question or need assistance. Keagan is very thorough in explaining the details of my policies and was able to provide increased coverage at a lower cost.

  • Janet C. about 3 years ago

    I really appreciated that you took the time to sit down and go through item by item on my old insurance and made the comparison to AAA. And then discussed plausible options to save me money but still provide good coverage. You all are also friendly and helpful with all my questions. Just FYI -- I have recommended AAA to multiple people, including the lady who calculates my Escrow acct at my bank. Thanks so much!!

  • Katherine C. about 3 years ago

    Love the communication, explanations and follow up. Just started working with this team and have had a very positive experience so far.

  • James M. about 3 years ago

    Completely explained everything in detail. Very friendly & courteous.

  • Hillery A. about 3 years ago

    Prompt and courteous service.

  • Larry S. about 3 years ago

    Keagan was quick to find all possible to fairly give us the best rates on our home and autos. He was also quick to lay out a means to spread our premiums throughout the year to soften the blow to our monthly retirement income.

  • Rehan S. about 3 years ago

    In my dealings with Keagan and his team, I have found them prompt, efficient and courteous. This is in addition to saving me money on different insurance policies.

  • Jeff C. about 3 years ago

    I respected the personal attention without feeling like I was being pressured into any particular policy or rate.

  • M Ichelle E. about 3 years ago

    You're very accessible and knowledgeable when answering our questions. We've been very pleased at the service you've given us.

  • Maxine P. about 3 years ago

    Personal touch from your staff.

  • Mitzi S. about 3 years ago

    You did everything right and I've already told everyone I know about your office...on Face Book and in person.

  • Vivian C. about 3 years ago

    A mistake was made at the home office in regards to personal information about my wife and after finding out exactly what was necessary to correct it this agent GOT IT DONE!

  • Bettie S. about 3 years ago

    Helpful caring courteous always available

  • Kathlynn J. about 3 years ago

    Great service. Responds to inquiries promptly. Always eager to help.

  • Robert G. about 3 years ago

    Very friendly staff and very helpful in helping me through the process of the transition from one insurance to the other!

  • Brian M. about 3 years ago

    Always quick and courteous with responses.

  • Sue W. about 3 years ago

    I recently rented a car in Orlando, Florida. When I got to the rental car company, they informed me that I had to take out their $140 insurance policy or have the declaration page from my car insurance policy. I called Keagan and within minutes Michael in the office had emailed me exactly what I needed. Thanks for being available to help!

  • Lonnie B. about 3 years ago

    You treated me as a loyal customer.. Got me good rates for the coverage...

  • Deborah G. about 3 years ago

    Keagan, You and your staff were knowledgeable and so very friendly and patient and made every effort possible to accommodate my crazy schedule so I could get with you to do my application and paperwork. I was very pleased and felt totally comfortable that you had my best interest at heart with every decision we made together regarding my insurance needs. My first impression was that you were a person of good character and integrity and you have only strengthened that feeling during my time insured with your agency. I am a definite Henson Agency supporter!

  • Larry S. about 3 years ago

    Offered the best package for my needs first and foremost.

  • Zoey H. about 3 years ago

    Quick responses on any emails I send. I feel well taken care of.

  • Maxine P. about 3 years ago

    Your office help was very friendly, I was treated with respect.

  • Kelley H. about 3 years ago

    Keagan seemed like a great guy, quote was great and I think AAA is a reputable group. Thanks.

  • Jerry B. about 3 years ago

    friendly and has always helped and answered questions quickly.

  • Randy W. about 3 years ago

    I and my family are very impressed with Keagan Henson and his office. Feel as my gf family and I are more than just a client we are treated and taken care of as we were friends or family. They continue to be consistent in staying in touch with us throughout the year.

  • Don P. about 3 years ago

    It was easy change from farmers to aaa very pleased.

  • Dean L. about 3 years ago

    Fast service,Very friendly, and Understanding Customer needs. and will be better if AAA can keep the premium lower than last year.

  • Lequita C. about 3 years ago

    everything....

  • Janice B. about 3 years ago

    We were able to save several hundred dollars and we have a hometown agent. Also, there are nice AAA perks.

  • Rita M. about 3 years ago

    Keagan saved both families money on insurance AND we hear from you guys all the time. It was nice getting the email about impending storms the other day and what to do if we actually had a tornado/high winds and had storm damage.

  • Jo M. about 3 years ago

    When okc and surrounding areas were under storm alerts, you sent an email telling me that you guys were here if I had any damage. I appreciated it.

  • Suzie M. about 3 years ago

    Personalized face-to-face consultations & working outside the box to find ways to save us money!

  • Frank V. about 3 years ago

    Handle questions and request fast.

  • Joseph K. about 3 years ago

    I was explained in detail the benefits and advantages of the policy I was purchasing from aaa.

  • Sonja W. about 3 years ago

    Always return my phone calls in a timely manner. Always answers my questions.

  • Lesa S. about 3 years ago

    He is very personable and helpful.

  • Jane S. about 3 years ago

    I love the savings that I am receiving at AAA and the customer service from the Yukon office rates second to none!!! Thanks Keagan and office staff - from a very satisfied customer, Jane Slape

  • Xuan T. about 3 years ago

    Indeed a friend of mine went to AAA in OKC and bought insurance from AAA. He recommended AAA to me.

  • Loran Y. about 3 years ago

    You took the time to explain everything and did a lot of checking for our particular problem and helped us save some money. You are very friendly, personable, and knowledgeable about your profession. We have already recommended you to some of our friends.

  • Don D. over 3 years ago

    Keagan has been diligent to find solutions in financing coverage after I had a wreck.

  • Tina B. over 3 years ago

    Great customer service! Quick responses to insurance policy questions.

  • Mike L. over 3 years ago

    Keagan saved several of us money while improving coverage plus he listened to our needs.

  • Greg T. over 3 years ago

    Your friendly service and the feeling that we weren't just a number combined with the very competitive pricing are the reason for our switch and the reason we plan to stay.

  • Kelsey C. over 3 years ago

    first class service and follow up- anyone would be lucky to work with Keagan and his team

  • Kathy Y. over 3 years ago

    Always friendly and knowledgeable, and available.

  • Don S. over 3 years ago

    My wife and I lost our pool and deck this last winter from an ice storm. I called our insurance agent Mr Henson. He put us in touch with an adjuster right away. The tree that fell on the pool was removed within the first week. I don't remember any insurance I've had in the past as caring and working so quickly to resolve our problem. I would recommend AAA 100%. Thank you AAA and our agent Keagan Henson.

  • Rachel R. over 3 years ago

    We have had a great experience with AAA! We are First time homebuyers and received the best rate for home insurance as well as car insurance! We are beyond satisfied with the service we have received from Keagan and his team from the Yukon AAA! I've already recommended AAA to some family and will continue to recommend them for years to come! :)

  • Linda H. over 3 years ago

    the price and keeping me up dated on everything

  • Kevin C. over 3 years ago

    The personal service and concern for his clients makes Keagan and his staff the best.

  • Cheryl S. over 3 years ago

    Very responsive to any of my inquiries or needs. Very easy to work with.

  • Dan C. over 3 years ago

    Excellent follow up and service. Best I have expericed to date. Dan

  • Mario O. over 3 years ago

    I appreciate every phone call and email from the Keagan Henson AAA Insurance Office to keep me informed about up coming changes with Auto and Home Policies, future needs, and answers all my questions when I call or visit the Keagan Henson AAA Insurance Office. Thank-you Mario

  • Bill A. over 3 years ago

    keeping in touch makes me know you are working for us. Thanks

  • Clifford H. over 3 years ago

    They always respond to me questions quickly and completely saving my valuable time.

  • Tod D. over 3 years ago

    The Personal touch and quick responses make a difference. I have confidence that you and your team will answer questions and resolve issues quickly.

  • Liz B. over 3 years ago

    I am impressed that you stay in contact even let me know during a storm when your office was without power!

  • Gary E. over 3 years ago

    Personal service! Answer all questions quick, fair price. Thanks to your staff also. Thanks GE

  • Dillon Y. over 3 years ago

    Feel like I'm being treated fairly, kindly, and with care. As a younger adult it's been great having so many questions answered by Keagan and Rachel.

  • Randy B. over 3 years ago

    I liked by the fact that you were honest with me about the cost to file a car insurance claim and had me check the out of pocket cost and compare the two. That saved me a lot of money long term. However my car insurance went up $120 per year after the first 6 months with out filing a claim. So I am watching this closely and if the home insurance cost goes up the same percentage rate then I will need to reevaluate AAA insurance.

  • Don D. over 3 years ago

    AAA and Keagan have been prompt in responding to claims. I consider this good customer service, especially from an insurance company.

  • Danny B. over 3 years ago

    Haven't had any claims yet...thank the Lord but friendly people that communicate well and completive pricing.

  • Keith H. over 3 years ago

    I really liked the way i felt when I was there looking for insurance. I really felt you cared about my situation and tried your best to find the right insurance for me. Thank you.

  • Leo M. over 3 years ago

    Very friendly and informative! always avaliable with positive answers! thanks

  • Larry K. over 3 years ago

    Quality service

  • Elizabeth S. over 3 years ago

    You have been efficient, knowledgeable, and courteous. As you know, we have referred you in the past and will in the future. Elizabeth Schlup

  • Vickie R. over 3 years ago

    When I email you, you always get back with me promptly and answer all my questions and concerns. You are easy to talk too and you ask me questions until I understand. Very helpful:)

  • Ut D. over 3 years ago

    Keagan Henson is great agent. He willing to help me any time I needed.

  • Curtis W. over 3 years ago

    Constant follow up with your clients, checking in is nice

  • Keven H. over 3 years ago

    Saved us money Better coverage Looking out for our best interest with suggestions for our situation Personal agent easy access

  • Lanell D. over 3 years ago

    Very friendlyrics & very helpful

  • Tom K. over 3 years ago

    I have to admire the customer service!

  • Eddie O. over 3 years ago

    AAA and Keagan Henson along with his staff were a tremendous help for us in resolving damage from to our home from past Oklahoma spring weather. From the first contact regarding damage, through the adjuster, all the way to the finished project, Keagan was ready to answer my questions and speed things along. We feel confident that our claim was handled in the same manner as he would his own.

  • Joann S. over 3 years ago

    You guys helped me when I had problems!!!

  • Annette M. over 3 years ago

    Being with AAA OK feels like a new concept in customer service and care from the initial purchase of insurance and through events of claim services. Thank-you!

  • Iris S. over 3 years ago

    In all my years as a AAA member have I seen a AAA representative take such personal interest and truely caring attitude with his clients.

  • Art M. over 3 years ago

    1. You put up with Grumpy Old Men like me. 2. Keegan, You have a nice smile and winsome personality, BUT, 3. Rachel has the GOOD LOOKS!!!!

  • Alan Y. over 3 years ago

    They are always very responsive and friendly.

  • Larry B. over 3 years ago

    TOOK CARE OF BUSSINESS

  • Grant B. over 3 years ago

    Great customer service!

  • Derek N. over 3 years ago

    I had to bring it to your attention that my rates were so high, but you looked into it and got my rate back down. I was appreciative of that, so thank you.

  • Sherri S. over 3 years ago

    Keagan & Rachael always provide immediate responses to any questions I have. Their customer service goes above & beyond. Even though I know I am not their only customer, Keagan & Rachael make me feel like I am!

  • Cheryl O. over 3 years ago

    Always so prompt with answering questions and solving problems! Its been a pleasure doing business with Keagan and Rachel!

  • Rebecca G. over 3 years ago

    Always ready to answer our questions; answers our calls in a timely manner. Very professional.

  • Vernon J. over 3 years ago

    The savings with aaa is good except for our mom's house. The cost on it overrides the savings everywhere else. But that is our situation. It probably doesn't affect most people.

  • Anish C. over 3 years ago

    solve the problem in one go.

  • Richard D. over 3 years ago

    Been a member for a few years , so when my old ins co. kept raising rates I decided to check out T/A. Keagan was prompt, friendly, and saved me some money to boot. I appreciate this very much. t Thanks, Richard & Jenny Dorman

  • Mike B. over 3 years ago

    Great pricing for the house and car and also very good response time on getting back quote. Good follow up to make sure everything was taken care of on change over from old insurance to there insurance.

  • John E. over 3 years ago

    Communication and friendliness was above and beyond.

  • Laurie H. over 3 years ago

    you and Rachel are always so helpful and friendly. And the prices have been most reasonable.

  • Chris B. over 3 years ago

    Very persistent! Kept me on track.

  • Carol J. over 3 years ago

    You explained what kind of coverage that we need for our home and cars..You were very interested in our needs. Thank you for your help in us selecting our insurance coverage from you.. Carol

  • April F. over 3 years ago

    The staff is always helpful, very efficient, and quick to respond!

  • Roy R. over 3 years ago

    It is always good to feel like a valuable customer.

  • Christo C. over 3 years ago

    Keagan is the best insurance advisor I've met since I left Liberty Mutual. He is highly professional in what he do, and very informative. Also, he always work with my needs and promptly get back with an answer quick. I really recommend anyone to contact him for your insurance needs. Wish you all the best Keagan.

  • David D. over 3 years ago

    Very friendly service, Keagan is great to work with. Keagan was able to give me slightly better homeowners coverage than what I had at almost half the price I was paying. Auto insurance was a better deal too.

  • Henry C. over 3 years ago

    We continue to be confused at times because of the seemingly unnecessary amount of paperwork generated by corporate office staff in California that to us just does not really justify the sending of it when Rachel & Keagan have to explain the actual meaning of it! I personally think that ALL sent from California paperwork could be minimized by letting the AGENT handle it from here in Yukon Oklahoma because they found that the initial rate for the car insurance was generated by California showed my wife as being a single male which raised the rate considerably.Rachel and Keagen are VERY CAPABLE and found the GROSS ERROR which lowered our rate considerably. USE THIS COMPANY AND AGENCY BECAUSE THEY ACTUALLY KNOW EXACTLY WHAT THEY ARE DOING!!!!!!!!!!!!!!!!!! Sincerely, Henry

  • Julie W. over 3 years ago

    I have already sent a couple of customers your way.

  • Gwen H. over 3 years ago

    Made "shopping" for insurance pain free. I felt very honest in explaining coverage and recommendation. Quick to respond to follow up questions, and all questions were considered important.

  • Linda W. over 3 years ago

    I have been treated like I was a valued customer, my time has been respected, and I feel like I am in capable hands. Glad I made the change to AAA. Thanks Keagan and Rachel!

  • Shelly H. over 3 years ago

    Your attention to detail and the efficiency of your office made the transition smooth and of course saving us over a thousand dollars annually was a bonus!

  • Roger K. over 3 years ago

    Courteous, very professional, there to assist you with your needs, and will look to give you the best rate possible.

  • Brian M. over 3 years ago

    Very efficient, great personal service, and courteous follow-up.

  • Alejandra A. over 3 years ago

    Helping me save on auto insurance, offering discounts, and being a friendly trustworthy staff!

  • Tiffany B. over 3 years ago

    You noted when my rates should drop and contacted me at that time to follow up and see if I wanted to transfer.

  • Ryan N. over 3 years ago

    Keagan and his team are professional and friendly. They treat us like family!

  • Rita M. over 3 years ago

    Rates were excellent. My calls were returned promptly. I like having a local office & rep.

  • Brett S. over 3 years ago

    Great customer service!

  • Janice B. over 3 years ago

    Easy comparison

  • Linda J. over 3 years ago

    Reasonable rates, great customer service, excellent follow ups with questions or problems. Really nice people!

  • Chuck G. over 3 years ago

    Every year I look for savings on Insurance, and I feel I do a pretty good job of keeping my premiums right. This year I was introduced to Keagan Henson, I emailed him my policy and he beat Farmers by $800 and a lower deductible, with no extra % for roof replacement. I have been sending everybody I run into about the savings AAA has given me and at this point Im pretty sure everybody has converted to AAA.

  • Mike L. almost 4 years ago

    I went with Kegan at AAA based on a recommendation from a friend. I saved money and increased coverage plus all documents wee completed in a timely manner. I plan to continue doing business with him.

  • Carrie S. almost 4 years ago

    Outstanding customer service-friendly attitude, explained everything in easy terms, and friendly atmosphere.

  • Kenneth H. almost 4 years ago

    If you want to experience: A warm welcome, A thorough evaluation of your insurance needs clearly explained ,And the assurance that keagan will take care of you in a professional and compassionate way Like we wanted and got when we did business with Keagan (Henson AAA) then all you have to do is give them a call like we did and we're glad we did. Customer since 2014

  • Kayla M. almost 4 years ago

    You have been prompt and always willing to help.

  • Rebecca W. almost 4 years ago

    I appreciate the timely reply to providing a quote as well as the friendly and professional way things were handled. I appreciate the follow up to make sure I had received the documents mailed to my house.

  • Bob B. almost 4 years ago

    You thank me for my business. You made sure I received all my policies. You treated me as a real person, not just a name on a file folder!

  • Lee F. almost 4 years ago

    Keagan got us the information that we needed to make a decision on what we needed for our insurance needs. He was very informative on what we chose. provided cost for everything and we decided to make a change.

  • Joseph K. almost 4 years ago

    I did like the way you explained me about the benefits of the particular policy.

  • Jim L. almost 4 years ago

    Saved me money! Professional office and easy to comprehend quotes. Good advice on how to handle previous insurer and home mortgage.

  • Jonalyn P. almost 4 years ago

    The hand written note from you was a very good touch. It does not happen that often in today business world.

  • Gary E. almost 4 years ago

    Keagan, Thank you and your staff for great service. You all saved us a few bucks, but you all made the difference. We are looking forward to many years friendship. Thanks, Gary & Gloria Elliott

  • Tina B. almost 4 years ago

    Professional, friendly, and quick to respond - whether it's by e-mail or phone. Very patient and answers all questions. Treats you like you're the only customer. I am VERY, VERY pleased.

  • Elcina O. almost 4 years ago

    I have had an amazing experience with Keagan. He watches out and makes sure that my coverage is update and always available to answer questions.

  • Irene H. almost 4 years ago

    We really felt like Keagan was sincere and if we had a problem we could call him and he would help us.

  • Leon H. almost 4 years ago

    Very attentive to details and the many questions we had.

  • Lauren C. almost 4 years ago

    Quick responses in a professional manner. Always go the extra mile with service and positivity.

  • Garry A. almost 4 years ago

    The first thing your rates and if and when I need to make a claim . I contact my agency . That means a lot to me.

  • Sonja W. almost 4 years ago

    You guys always get back to me in a timely manner, and you always answer my questions.

  • Loran Y. almost 4 years ago

    You are knowledgable, interested in helping your customers, appear to like what you do, And care about your customers. That means so much to ue. Keep being your true self and you will have no problems with your business. I take it your baby is here and all is well. Glad to have you on our side. Karen.

  • Lesa S. almost 4 years ago

    He was willing to do business via phone and email when it wasn't convenient for me to come to the office. The rates were good, and he is very personable.

  • Jim P. almost 4 years ago

    Price and benefits

  • Larry W. almost 4 years ago

    The thing you did right and I was looking for was someone who knew there product and could answer my questions I was very impressed with KEAGAN. I was in the insurance business for 35 years and I would not have done business with Keagan if I felt he didn't know his product. I would highly recomend AAA and Keagan. I was pleased with their rates and also there Form 5 homeowners policy which you very seldom can get from other insurance carriers.

  • Kathy Y. almost 4 years ago

    I am so pleased at how quickly I'm taken care of no matter what. I have always been treated by cordial and considerate people, and my agent, Keagan Henson, is the best of the best.

  • Rebecca T. almost 4 years ago

    Keagan and his team at AAA are outstanding to work with! They truly care and work very hard to personalize and customize a quote that is just right for your needs. I consider myself lucky to have found them. they are local and are always available if you need them! I recently moved my parents here (in their 80s) and Keagan found the perfect home & auto insurance for them even at their age! The customized quote was the best price and coverage by far that we found. To sum it up, it doesn't matter what age or needs, Keagan and his team will go the extra mile to meet your needs. They are so genuine and great people...it's a refreshing find because who wants to pay too much for over coverage and nobody wants to get caught short on coverage. They've got you covered just right! Becca T

  • Linda H. almost 4 years ago

    The price of the insurance is good.

  • Steve R. almost 4 years ago

    This is a great Agency, I trust them to look out for my best interest. its all about the people, Keagan & Rachael. I'm relatively new to AAA , they come with a good reputation and I like their products. We will see how they perform if there is a claim.

  • Earl M. almost 4 years ago

    Very responsive and professional. Thanks, Earl Meyer

  • Pam B. almost 4 years ago

    Great Rates. Great service. Great claim coverage.

  • Mario O. almost 4 years ago

    Both you and Rachal always provide answers to all my questions and concerns. You both follow through, are patient, provide informational guidance so I can make an informed decision, and initiate contacts for me to ease the way for me during a claim process.

  • Marilyn M. almost 4 years ago

    You keep us informed and are very quick to respond when we need something. You also try to find the best possible rates available to fit our needs.

  • Richard E. almost 4 years ago

    Keagan and his agency has been incredibly helpful to me in transitioning to a new insurance provider. He has taken the time to answer all of my questions and proactively reaches out to me with updates. He offers great advice when I'm looking for insurance solutions and he is always willing to consider alternatives. I've done business with the same Allstate agent since I got my license to drive. In all that time I never once talked to the actual agent. Ever time I would call Allstate I was taken for granted and no real effort was made. Keagan and his team work hard to earn my business and treat me like a valuable customer. Keagan made switching from Allstate seem not only like a good choice, but the best choice for me and my family.

  • Alan Y. almost 4 years ago

    Keagan is always prompt answering questions and makes me feel like I am important.

  • Don S. almost 4 years ago

    You took the time to go over all of the coverages and explain what the differences between them were

  • Scott F. almost 4 years ago

    THE SERVICE IN THE OFFICE IS THE BEST I HAVE EVER SEEN. THE INFORMATION I GET IS ALWAYS CORRECT AND UP TO DATE. WHEN I HAVE QUESTIONS THEY ARE ALWAYS FAST AND COMPLETE. A GOOD HANDSHAKE SHOWS THAT KEAGAN HENSON IS GLAD TO SEE YOU AND READY TO HELP.

  • Jordana B. almost 4 years ago

    Keagan and his assistant are very professional. If I have any concerns or questions, I am contacted in a very timely manner.

  • Patrick G. almost 4 years ago

    Organized and I like that you send us a happy b-day email. I find that to be personnel and that we are just not a number

  • Josh S. almost 4 years ago

    Very personable and helpful and everything was done in a timely fashion

  • Kelly M. almost 4 years ago

    Keagan is very friendly and helpful. He is very knowledgeable about the policies that are offered and does his best to find the lowest rate for you. He is a great agent.

  • Dillon Y. almost 4 years ago

    I've really enjoyed communication being quick and easy. I also feel as if I'm valued and you all worked to get me the best insurance rates. Thank you for all you do!

  • Tod D. almost 4 years ago

    I like the follow up and personal touch. Keep that up. Never had that before so it's really nice!

  • Crystal M. almost 4 years ago

    Very prompt responses to inquiries.

  • Connie T. almost 4 years ago

    As we are full time rvers it was very helpful that you could email our I'd cards and copy of our policy to US when we were in oregon.

  • Don D. almost 4 years ago

    Keagan's AAA Insurance office is great about helping quickly with a claim. They don't just take your premiums and leave it at that. Keagan and Rachel send me emails of updates in services and AAA benefits in order to keep me informed and maintain good working relationships with me as a client. Thanks, Keagan.

  • Connie K. almost 4 years ago

    My realtor suggested I contact AAA because she had heard they had the BEST rates. Since I had sold my home in Yukon, I contacted the Yukon office. They were prompt in calling me back and were faster than the other 4 companies in the area. Prompt service plus a great rate = one very satisfied customer.

  • Danny B. almost 4 years ago

    I'm a new customer so no first hand experiences but you and your staff have a customer service attitude that is very positive and trusting. In addition you saved me some money.

  • Tony B. almost 4 years ago

    Excellent service, nice attitude.

  • Nancy H. almost 4 years ago

    Mr. Henson was involved in the claims process from the beginning and made several follow ups. I have never had an insurance agent provide this kind of service. Everything was quick and simple.

  • Rachel R. almost 4 years ago

    AAA has very competitive rates and great customer service!

  • Nikki C. almost 4 years ago

    You and your team are very attentive and organized

  • Luke M. almost 4 years ago

    Keagan and his team are always quick to respond to questions and requests! And always trying to make things easier for me. Thanks again for all you all have done for us.

  • Nicole G. almost 4 years ago

    Anytime I have contacted Mr. Henson's office for help, they have gone out of their way to make sure I have the best service.

  • Ut D. almost 4 years ago

    Keagan Henson is great office we trusted

  • Joann S. almost 4 years ago

    You guys are great! You have been very helpful and very patience (in my case-thanks so much) .

  • Annette M. almost 4 years ago

    Glad to get a better insurance for my home and auto as now my limits of coverage have increased with premiums that went down. I can understand my policy better through AAA Ins. and know right away who to call if I have questions. AAA stays in contact with their policy holders. I like that!

  • Jeffrey J. almost 4 years ago

    You've really been helpful and available if I have a question. I think you are doing a great job and have recommended you to my friends. I really appreciated the time I called early needing my policy number and you were able to e-mail it to me before I got my card.

  • Greg N. almost 4 years ago

    Very responsive on issues or questions i've had.

  • Randy G. almost 4 years ago

    COMMUNICATION. I always have great communication from AAA. With other companies, I wasn't sure they even knew that I was a client until I got a bill

  • Derek N. almost 4 years ago

    You have most importantly giving me the best rate, but the customer service has been wonderful as well and I have no doubt that if I ever have any damage to any of my property that you will be there to support.

  • Sherri S. about 4 years ago

    You do everything right!

  • Cheryl D. about 4 years ago

    Great customer service and completely answers all questions avoiding none

  • Anish C. about 4 years ago

    best prices and quick service

  • Scott H. about 4 years ago

    There was a mix up on my monthly home insurance payment. Somehow I had received a credit, I think from someone else's account. I contacted the office because my checking account did not have a debit for the monthly payment. Your office researched the error and corrected the problem within 2 days. I think someone else's account would have shown as late. You guys are good to work with and your home and auto costs are great.

  • Rebecca G. about 4 years ago

    Friendly service, always willing to take our calls and answer questions.

  • Laurie H. about 4 years ago

    always helpful and they go the extra mile

  • Jeremy E. about 4 years ago

    Very thorough and informative. Always eager to help.

  • Brian P. about 4 years ago

    Attention to detail, Cost savings, Follow through.

  • Rusty D. about 4 years ago

    availability

  • Greg W. about 4 years ago

    I really enjoy the personal service and of course the rates......

  • Tj J. about 4 years ago

    Very easy process to get switched over. Very helpful with my hail claim. Called several times to see how process was going with the adjusters which I thought was going above and beyond.

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  • Tuesday 9:00 AM – 5:00 PM
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  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
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