Watkins Insurance GroupInsurance Agency

3834 Spicewood Springs Rd # 100, Austin, TX 78759, USA
5 Reviews

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93 out of 100
Experience 4.2
Value 5.0
Location 3.7
Ratings 3.6

About Watkins Insurance Group: At Watkins Insurance Group, our commitment to personal service has helped us become the largest and fastest growing locally-owned independent insurance agencies in central Texas. Founded in 1949 in Austin, we have a long history of successful partnerships with businesses, families, and the insurance companies we represent. We proudly merge dedicated personal attention, earned expertise and all the convenience of technology to provide our clients with the protection they need in every area of their lives. Watkins Insurance Group is a full-service Texas insurance agency. We provide tailored insurance, employee benefit, and bond solutions for business and personal risks of all sizes. While we are licensed in forty-seven states including Texas, you will find that we are committed to all of our customers.Our licensed insurance agents are skilled at providing risk management and business insurance solutions to businesses from a variety of industries, including condominium and homeowners associations, commercial property landlords and real estate developers, construction, biotech and other related firms, churches and non-profits, oil and gas firms, financial institutions, and restaurants. We specialize in helping businesses throughout Texas find the insurance solutions they need. Our depth of knowledge and experience allows us to handle the insurance needs of businesses with multi-state operations, as well.Individuals and families with significant assets often struggle to secure the appropriate risk management protection. Many providers lack the experience or knowledge needed to adequately protect high-value assets or liquid wealth. Others push unnecessary coverage products to pad their bottom line. At Watkins Insurance Group, we understand the challenges associated with protecting wealth. Our agents possess extensive experience creating and managing customized solutions for individuals, couples, and Texas businesses with significant wealth. The most effective asset protection blends several products and policies. To help you create the optimal protection solution for your unique situation, we offer advice on a number of options, including: business succession/transition strategies, estate planning and estate tax payment strategies, wealth protection strategies, long-term care insurance, life insurance, and home and auto insurance. Combining each of these protection strategies into a cohesive solution allows us to provide the optimal protection for your wealth and assets, both today and well into the future.

Companies represented: travelers, safeco, chubb, allied-trust, the-hartford, nationwide-private-client, pure, cincinnati, acuity, central, ace, met-life-nationwide, united-fire, state-auto

Watkins Insurance Group Agents

Insurance Products Offered

  • Wealth Management
  • Surety Bonds
  • Group Benefits
  • Personal Insurance
  • Business Insurance

Reviews


  • Matt H. 4 months ago

    We are long time Watkins customers and have loved their service over the years. These folks have the experience to handle small and large policies and we've used them for both. Call them with confidence.

  • Alexandra B. 7 months ago

    Review from Tracy below is spot on with my experience as well. Assigned a new representative each time. Hard to get them to contact you and address your problems. Often there are a lot of delays. I had to contact DShanya (see below) for follow up many times to get traction on issues. This person is excellent and gets it done, but it's not a good sign to have to go through their communications/public image person each time for follow up on simple insurance matters. I wish Watkins Insurance the best in the future, and hope other clients have a better experience.

  • Tracy H. 12 months ago

    I have used Watkins Insurance Group for years with no claims and no fuss. I was easy money to them. Rarely had to call but when I did, I was always assigned a new representative and it was like pulling teeth to get them to call me back. My last representative was Amy, who provided very poor customer service. That was the last straw so I cancelled them and will never use them again. Extreme lack of communication and promptness!

  • Katie M. over 1 year ago

    We recently bought our first home and got in touch with Justin Nelson at Watkins for homeowners insurance. He is very pleasant, responsive, and knowledgeable. We decided to switch to Watkins for our auto insurance as well, and they got us a great price. My partner and I pay less for both our cars together than my partner paid for his alone previously! Great experience!

  • David G. over 1 year ago

    I am a small business owner in Austin and Watkins handles all of our insurance needs. I recently filed a claim for the first time and was very happy with the process. The communication was prompt, courteous and the claim was settled quickly. Thank you Erin H. and Clint B.

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Agency's Business Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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