over 1 year ago
Purchased a new vehicle & my dealer left me hanging regarding the VIN # until actual delivery of the vehicle. I called my Broker & Insurance Company to update my policy and was referred to McArdle & Associates to initiate this process. I sent an e-mail, called, subsequently contacting Nicole Crews, first thing the next morning. She jumped right on it and delivered a new insurance card with an updated policy in no time. Nicole saved the day, since I was scheduled to drive down to Florida for vacation that day, in my new vehicle. Thank you for your professional concern and expeditious effort to update and finalize my new insurance policy!