Jessica BalanceauInsurance Agent

Great insurance provider. They always shop to get me the best prices for renewals and when I need to make changes they are very responsive.

Any time I have a question I get an answer right away, anytime I need anything its ready before I hang up the phone and they always ask if I want it mailed or would I like to come down to pick it up. Where does one get service, I will tell you: Paradiso Insurance. Thank you, Michael Mele

Awesome customer service!

The staff at Paradiso Insurance is by far the best you could want to work with. Have been doing business for years and they always continue to stive to be better! Great customer service and always willing to address any issues that come up.

Stephanie & her staff respond to our emails /calls promptly. I appreciated that she sat in on the audit last week which was held at your office... helped make things go smoothly. Thanks!

Always take care of my needs immediately.

I reached out to Chris because I have a friend starting a business (a 25 year old first time entrepreneur). I asked Chris if he'd take a few minutes to maybe share some advice or help in any way possible. Within 1 week, a meeting was set on the calendar. I can only imagine what Chris's schedule looks like. But, what does Chris do? He meets with my friend for over 4 hours!! My friend called me on the way home from his meeting and he was over the moon happy with how much Chris helped him. Chris is everything that we as agents should strive toward. Thank you Chris!

Paradiso insurance company is professional and will get you great competitive rates. It is always a pleasure working with them.

Prompt in responding to concerns

You guys are just awesome

Very helpful, courteous and it is nice that when I call I get a human to talk to and not automated services.

You always look for the lowest rate for me. It’s always a pleasure to do business with your company.

Super helpful all the time. Quick response

Great people to work with. Very helpful and patient. Amanada did not mind at all in calling multiple times to an insurance company to get things straightened out when issues arose. Very quick in resolving issues as well without any headache!

best agent ever!!!

Everyone is always helpful and informative when I call with questions or need help. Prompt at getting back to me.

I've been a client of Paradiso Insurance for many years. They're always proactively looking to save me money without sacrificing quality insurance. Their friendly staff are quick to answer any questions I may have and help me every step the way. Thank you!

Paradiso Insurance is by far, my favorite insurance company that I’ve worked with. My prior agent never reached out to speak with me about my renewals to tell me my policy has increased. Paradiso is always paying attention to that for me and not once, but twice, Darlene has shopped my policy out for me and saved me a lot of money. I just recently emailed Jordan for a policy change, and the service was prompt and she was courteous to work with. She even followed up the next day and sent me updated declaration pages. Thank you to the entire personal lines team for always taking care of me.

Paradiso has always been very helpful to me. Especially during my husband's illness when I needed to change the policies. I wouldn't have it any other way.

Great response when we had a pipe burst, causing major damage.

Always on top of things and fixes problems straight away. Great customer service.

When we needed insurance you were very informative and that was very helpful in our decision in choosing Paradiso for our insurance needs

The customer service at Paradiso is excellent. It makes the whole process of insurance easier to deal with. They do the hard work of getting the right insurance for our needs.

Local insurance company and ability to speak to an insurance rep without waiting is good.

Always there to help no matter what the situation, feel confident they will always do what's best for you.

Chris and his staff are always very responsive to questions and great to work with.

Excellent Customer service. They are very professional & are very well organized and are honest & reliable. I would recommend this to anyone looking for Homeowner’s insurance.

It is a wonderful feeling to feel like you are a part of a very large family. I always got the best price from Paradiso insurance. Its very easy to reach anyone about any question. Never had any issue with payment plans or getting the best insurance coverage.

The team at Paradiso Insurance is absolutely fantastic. We so appreciate everything you do for us. -Heidi

Great customer service!

You work with many carriers and do great a job comparing them to get the customer the lowest quote posible. You also have good customer service.

Always friendly and helpful.

Your representatives are courteous, cheerful, knowledgeable and helpful in directing us to the best policies available.

You go above and beyond to get the cheapest prices for insurance and fight to keep that low rate. Amazing customer service.

Great service. Prompt response. Terrific rates.

Very professional. They know how to get things done. I would absolutely recommend to anybody.

Not pushy in trying to sell coverage. Honest in trying to save us money and get us the best coverage in the process.

Follow up on and communication is what is key to any successful business.

Our agent Mark is always there to exceed our needs. You're the best combo. Thank you.

Prompt responses - always willing to assist!

Courteous staff and very helpful!!

Always get top notch service with Paradiso Insurance!

The staff is so friendly and helpful and always answers any questions I have very professionally but makes me feel that we are old friends!

There is not much more to say. My dealings with you have been great.

The staff at Paradiso is great at customer service and knowledgeable.

Everyone at Paradiso is friendly and goes above and beyond what is expected from an insurance agency. We needed something notarized and couldn't get there before closing, but Stephanie not only stayed late but also faxed and emailed our document to Travelers. It was unexpected but very much appreciated. I would highly recommend any of my friends and family to switch to Paradiso, where you're treated like family.

I have been a client with Paradiso Insurance for about 10 years. Everyone has been incredibly professional, courteous, and helpful anytime I have contacted them. Chris and his team are consistently on time and on task for every need that I have, and they’re extremely prompt returning calls and providing answers to my questions. Every time I have a friend who has an insurance issue, I quickly recommend they give the agency a call. They are definitely one of the favorite people I deal with, as I’m certain I’ll always get a friendly and professional service as well as a valuable product.

Our family has always been happy with your great customer service. Our questions are answered promptly.

The Paradiso Insurance company is a modern day business with service and ethical standards reminiscent of a bygone age where it was the customer, not the bottom line, that came first. Integrity and kindness, coupled with efficiency and modern technology make Paradiso Insurance the place to go for all of your insurance needs. It is like having a relative or good friend in the business. They really do go the extra mile for their customers!

Everyone is so helpful, kind and respond quickly to any requests we may have. Great team at Paradiso Insurance!

The employees in the personal auto department are always happy, friendly and polite. These qualities are very rare nowadays.

The office is superb at returning phone calls and answering questions. It is so nice to have an actual person to explain things when, buying a new car and changing insurance information or that call I receive when they review my file and find better or less expensive coverage. Great!!

You do a great job and have great employees, including Stephen.

I love the personal interaction your staff provides.

Great service, very friendly, and great prices.

You guys are great. Do a great job!

You are attentive to my needs and go out of your way to find the best deal for me.

Everything. You make us feel like family in many ways.

Great response time and very helpful with information.

Great service and friendly staff.

Everybody I speak to on the phone when I call with an issue about my flood insurance policy is super nice, professional and helps me.

I've been with Paradiso insurance now for almost thirteen years, it was a smaller crew back then, but even so, one thing that I've noticed that always remained consistent is the good customer service you guys have.

Superb professionalism and makes the customer feel important.

You are always willing to work with me. That is very important for me.

Doesn’t matter when I call or whom I talk to, they are always helpful and friendly!

Customer service is top notch. Easy to contact and get information on policies. Friendly staff.

Great customer service. Always!!!

Your always looking for the best price for the customers budget as well as their needs.

Questions and requests always receive a prompt and helpful response.

Awesome staff caring and always looking to go above and beyond

Great rates for car insurance and homeowners insurance. Always get to speak to someone on the phone if needed without a hassle.

Great company!

Everyone who I have dealt with has been very pleasant and extremely helpful. Dori went above and beyond when I lost my husband

Someone from the staff always calls me back when I leave a message.

Always considerate and helpful with questions. Darlene and Tanya are very responsive and extremely knowledgeable. They are a joy to do business with.

I am very happy with the service; you guys are always willing to help in any way, and I appreciate it. You’re great at what you guys do.

I only had 24 hours to cancel and old policy, get coverage and figure out why previous company had impacted my history negatively. Chris called me right away listened to my needs, acted right away, and his team took care of everything seamlessly. I run a customer service business and value great service. Paradiso is a great example for all businesses to strive for.

Always there when needed. Good research on insurance options. Also good comments from people we have referred.

Quick response on any question.

I appreciate that you compare premiums on renewal.

Good price.

You guys are amazing! Very helpful! Always get back to me as soon as possible. Compassionate. Paradiso employees are the kindest. I love the fact after you help you follow up with feedback! Thank you so much for my Thanksgiving Day card too. I recommend yu guys to everyone! Happy holidays!!!!

Everyone in the office is a pleasure to deal with! Knowledgeable, and helpful. I recommend Paradiso Insurance to everyone!

Every contact we’ve had with Paradiso has been a very positive experience. We’ve always been greeted with friendly, courteous staff who listen, ask appropriate questions, and provide timely answers. The follow-ups have been prompt and over the last 4 years that we’ve been customers, it gives us the feeling that the staff truly cares about finding what’s best for our needs. Thanks for your great service.

The few times we called, your office answered our questions in detail and in a timely manner and accurately. Thank you.

For us the most important thing is you people are very upfront and honest about your business and dealing with your clients. I have been doing business with Chris for years now, and I'm going to do continue to work with Chris and his fine staff - they are the best.

Great service when needed

I like that you keep in touch like family!

So friendly and efficient!! I feel like you guys really care. I also love that you give back to the community.

Everyone was very knowledgeable and helpful, as well a very patient with my questions.

Live person who answers the phone quickly and gets me to the right person.

Your office staff is always very nice and helpful. You have good pricing as well.

Very responsive and friendly.

I've only had the one-time contact with Paradso insurance, but they were very nice and helpful.

I have had good experience with your company and the staff has been really good in getting me the best price possible. I am only hoping within time the price gets lowered.

Customer service is prompt and helpful.

Always there whenever I have any questions.

Mark is very responsive. He proactively found a more economical solution for me after several years with one carrier. And the paperwork process is always clear and easy given their digital signature process.

Great service and promptness!

A lot of it is because how much Chris P. and the company gives back to the community. Just good people. Very price competitive and makes sure you have the coverage required.

Treated like family. Gave me many choices. Follow up was expedited.

Excellent customer service! Patient, considerate, helpful, and knowledgeable. Individualized, complete attention makes me feel like Paradiso Insurance sees me as more than just another client.

You were able to reduce my premium and still have the same coverage!

Certificates always accurate and fast when requested.

Paradiso agency was a huge help with title problems I had regarding a mislabeled salvage by the DMV, the release of an old vehicle I sold from my towns tax records, finding me a new policy when I purchased my new car, registration and title work. I could not be happier.

I do not understand all the types of insurance, but your office took the time to explain it. Thank you.

Everyone of the girls have always been helpful, pleasant and patient with all my questions and concerns. I am completely confident that whenever I need to change my coverage they will do their best to find the right policy to suit my needs.

Friendly, great staff.

Always available when I call and follow up promptly with requested policy quotes and information.

When I moved from West Hartford to Hartford, and added my college age son to my insurance, Mark and the staff worked really hard to find the lowest possible rate that provided the best possible coverage. They are responsive and hard-working. The insurance company I ended up with, Kemper insurance, proved itself also very responsive and hard-working when I filed my first claim.

Unfortunately, I was in a car accident and my car had to be repaired. I was pleased with the support and service that was provided.

Very prompt when you have a claim; very fast getting back too with any problems.

When our car insurance premiums went up we called and asked you to see what you could do. We didn't have tickets or accidents and we couldn't understand why such a great increase. You shopped around for us and were able to get it back down. You took care of the details and we appreciate that.

Hillary is always extremely helpful whenever I call needing help. All staff is very pleasant.

Very responsive, professional and most importantly, knowledgeable!

Great and knowledgeable and friendly employees that find the best deal for all my insurance needes!!

Great customer service! They check for best rates amongst various insurance companies saving you time and money. Highly recommended!

You always look out for our best interest. Thank you.

Everybody is very friendly and always trying to help and get the best insurance for our needs. Especially Mark Guasta.

Mark Guasta has been there for me at all times. He goes above and beyond. I have sent many people to him and they have all been very happy.

The staff is very pleasant and helpful.

Superb follow up!

No pressure and whenever I inquire with product questions or details, I can always count on an informed answer.

With a diverse insurance background, I feel all my insurance needs are met. The agency is extremely helpful.

All of the staff at Paradiso is very helpful and responsive and takes care of any requests in a very fast and professional manner.

Good customer service. Quick service.

Everyone in the office makes you feel like you are part of the family. I do not feel like a customer that's just looking for insurance. Thank you all.

Everyone at Paradiso Insurance is very responsive. Chris and his staff are knowledgeable and always happy to help.

Easily accessible for when I have questions about any of my insurance policies. Always friendly and willing to help.

Professional and friendly service and always looking out for you in terms of finding the best rates.

You are always friendly and helpful.

I really loved the direct contact at the office and the quick responses via email. It made me feel as though I was being treated as an individual and not just another customer!

I recommend you to tall my clients because you are professional, organized, prompt and courteous.

Staff is helpful and detailed. Always get return calls. Staff work hard to find the best product for my family. Never feel that my calls are a annoyance to them.

Love working with Paradiso. It was pure luck finding them in 2015/2016. They’re always super helpful with keeping me updated with my car and home insurance and helping me find the best rates. Anytime I need to make changes, they’re also super helpful and quick to get them in. I would highly recommend!

Very fast service!

Excellent personal attention.

You are always responsive and will go above and beyond what is expected of an insurance agency.

I call and you handle whatever situation is thrown your way with little to do on my end.

Customer service is excellent.

Your response time is quick and all the staff are extremely thorough.

Your employee reached out to me on her own when my auto rates were increasing to look at other options. I didn't have to initiate the call.

Chris, you and your staff take care of your customers. If I ask a question, I always get a quick answer. Plus your positive attitude toward your staff and customers is what really counts.

Always great and fast customer service. Easy to make adjustments and follow up to ensure all of my needs are being met. I combined to auto policies along with my homeowners to streamline all of my insurance needs and I haven’t been happier.

Paradiso insurance is always available to help, and if you have a question or problem, it is taken care of quickly.

Great service, prompt and efficient!!

Excellent, personal service, with fast courteous response.

Paradiso pays attention to my rates and finds the best coverage for me even when I can't. The extra attention and great customer service is beyond compare.

During our stressful move 2 years ago, we had to first get apartment insurance and then condo insurance. Both unfamiliar. Darlene was so helpful and reassuring, and it removed some of the stress. We also enjoy your yearly barbecue. What a great way to show your appreciation.

We have been with Paradiso for years and the service is always top notch! I always get a quick, friendly response. I am in the service business myself and when training associates for over the phone assistance, I always tell them to smile while they speak with the guest because the guest can “hear” them smiling. I can always “hear” whoever I speak to smiling. We had some changes this year and while they could have just processed the changes, they went the extra mile. Fran assessed our coverage. She ended up saving us a great deal of money by doing do. Thank you for always being there and keeping your clients #1. It definitely shows!

You get me answers to questions when I need them without delay and I feel you keep my insurance cost competitive in the market.

Great people,very friendly, and always a pleasure to work with.

Every time I call I get a timely response and ALL of your help is very friendly and helpful. P.S. Love your dog.

All of you at Paradiso insurance have always done your best to accommodate me. My insurance needs often change with so many kids and vehicles and you guys always keep up with me with periodic changes with respect to the coverage I need. I appreciate the fast service and I know you do the best you can to give me the best price on insurance. Special thanks to Mark and all the people at the office that help him help me so often.

I love your customer service! I always have professional service when I call. Many thanks for your donation of the bicycles in the Staffordville School contest. My grandson won for his 1st grade class He was over the moon!

Chris and his staff work with you to understand your policy whether it's homeowners or Auto!! I have recommended them to anyone looking for homeowners and auto insurance. Thank you Paradiso Insurance !!

Very responsive to questions and providing you with what you need at the best prices available.

Great customer service great prices, and good people to deal with.

Exceptional personal interaction with staff.

The team at Paradiso Insurance is always very quick to respond to any issues or questions we may have. Consistently very professional, friendly and attentive. Thank you. Custom Construction Plus, LLC

Everyone is so caring ...like we all are family... love that feeling!

I was in San Francisco and the rental car agency said they needed a copy of my auto insurance policy. I have never had that problem before or since. The Paradiso agency returned my call within minutes and also emailed me a copy of my auto policy immediately. That’s great service!

You guys are great. Very professional. Love working with you!

Easy to deal with! Quick Responses! Alway friendly!

Best customer service I ever had from an Insurance Agency. Helpful people willing to help me with any questions I have.

Customer service is responsive and quick to find a solution!

Your always available to answer questions and give the right coverage.

I really appreciated the specialized service I received when my mom passed away. Paradiso has a world of knowledge and professionalism in all aspects of guiding you through the “tough times” with little to none aggravation. They listen and understand emotionally. Thank you for all your assistance.

Amazing customer care and dedication to making this a valuable experience.

Always willing to help!

We appreciate your interest and being treated with respect... your staff is prompt and responsive to any concerns we have and always helping us with a professional attitude to address those concerns.

Very responsive, acts in our best interest.

In today's world it's not very often you come across a company that still has the values that this one does. It's always genuinely pleasurable to speak to any representative within the company and knowing with confidence that the information they're giving back is accurate and true. Further another point which many people may not take to heart is the fact that the insurance company gives back to the community daily and has endeared itself to the area. That alone goes a long way with me.

I had another insurance company for 25 years and in that time I was never treated as well or as professional as I am with Paradiso Insurance's staff. They call me back quickly with the information I have asked for as well as emailing me back too, so I can review the data. I'm sorry I didn't switch 19 years ago!!!!!

You folks are always available for me when I contact you.

It is a great feeling, when you have an insurance company that works the hardest for their clients. I have experienced that feeling. Thank you Paradiso for allowing myself and my family to be happy .

You are very easy to deal with and very communicative at all times.

Very responsive to inquiries. Always looking for the best rates and coverage.

Efficient and pleasant staff.

Everything you guys have done for me has been excellent as far as shopping for new companies to lower my rates, and basic customer service is great

Very responsive and helpful!

The ladies in the office are always there for me and go above and beyond and out of their way to help me with everything, including things that they normally don't deal with.

Prompt customer service. Friendly staff.

Your communication and customer service is first class. I have never had a better insurance agency handling the difficult matter of auto insurance.

Paradiso regularly reviews our needs, coverage, and insurance companies to make sure we have the best deal on the best coverage for us.

When I call the office it is like everyone knows me personally. I am always treated warmly and respectfully. The recognition that is given to your customers makes us feel like family.

Whenever we have questions, we always get quick responses and the fact that the staff is very helpful.

Everyone is friendly and helpful when you call the office!!

Excellent job researching which insurance company would be most appropriate for each client. Respond promptly to requests for information and service.

Always looking for what’s best for the client.

I appreciated you letting me know my home owners went up and maybe you can do something about it. I appreciate your holiday and birthday cards (which you don't have to do), and I appreciate how friendly your staff is when I have a question. You are the gold standard for other insurance companies.

Paradiso and Staff are always there to help and make sure I am paying the lowest rate for the highest coverage.

Recently handled a glass claim for me. Had a new windshield installed with 3 hours of the accident occurring!

Someone is always available to answer my questions. I don't have to call you very often, but when I do, I appreciate what you do for me as a policyholder.

Fast service. Great service.

I have had a couple of occasions to contact your office about my insurance. My issues (not related to your agency) were handled quickly and courteously. The staff is top notch. You must be doing something right.

We appreciate when you call with a better deal for us. You look out for your customers. Thank you.

Great communication, answered all of my questions. Helped me save money!!

Prompt responses to any questions

The office staff is great at Paradiso!

Always available for customers.

Because you ask "what?" What is it we did to make it right? What can we do to make it better? What can we do to make you happy? What if we re-quote to see if we can get a better price? What can we do to better the community? This is "what" I love about Paradiso!

Always friendly, helpful and honest. Great people for the community activities as well.

Always helpful and return calls promptly. Feel that you have our best interest at heart.

Just a short phone call will get us an answer immediately. Your office seems to be always available!

Team is awesome and very helpful.

Good communication when we have any issues.

Easy to work with staff, that are prompt and efficient.

Staff is always friendly and very helpful.

Very personal service, the people at Paradiso make you feel like you are their only client. They work hard to get you what you need.

When my annual premium jumped by 50% Tanya jumped in to action, not only finding out why the price increased, but convinced them they were incorrect by pointing out there is fire hydrants and a fire house very close to my house. She actually called the fire marshall. Thank you.

Your company is just amazing. Anything we need, your staff is always helpful and friendly.

Friendly, prompt and attentive service!

You always take the time to talk with us and make sure we understand our options!

You guys are the best.

I cannot be happier with your service. Thank you.

Very helpful staff and they were willing to explain the types of insurance I wasn't familiar with.

The friendliness and professionalism of Paradiso insurance is better than any insurance company I have ever dealt with.

My agent is the best!

You people are always friendly when I call or stop in, thank you and I have been telling people to come see you when they are shopping.

Your service agents have always been very helpful and have gone the extra mile in helping me when I had issues with my mortgage company and property taxes.

I find that everyone is very responsive, and even if they don't have an answer, they acknowledge when I have reached out, and that is very meaningful to me. I choose to use an agency in town to support local businesses. My husband is self-employed and we always appreciate when people seek out a local small business. Customer service is what sets one company apart from another and Paradiso does this right!

Hillary was extremely helpful in helping us save about 80 dollars a month on our car insurance! The process was very simple and we did everything over the phone. It is nice to be able to talk to an actual person these days who puts customer service first. We are very pleased with our new insurance rates and would highly recommend Paradiso Insurance.

You guys made it super easy to insure our house. Everytime I call there is always a friendly voice willing to help.

The agency helped me to get my auto, home, and umbrella policies. I saved money and got for better coverages. Mark is always available (weekend and evenings) to answer my questions. I will recommend Mark to friends.

I appreciate the personal service and the way you always do your best to find a comparable product at a better price! Thank you!

Looking forward to Flag Day outing.

Great variety of products , fantastic service, knowledgeable associates.

Helpful, friendly staff.

Excellent, caring staff who care about their customers and the community. Thank you for everything you do!

It's nice to be able to call your office with questions, and every time we had to call, everyone is so nice. You are doing everything right, thanks.

Professional friendly staff that make sure you get exactly what you're looking for. I'd gladly do business with Paradiso Insurance again.

Mark Guasta has always been there for me

Customer service is amazing, quick return on phone calls and emails, and very helpful explanations when needed!!!

You guys were great. Pulled all the pieces together to get it right. All the best!

Mark Guasta is always quick to answer any of our questions! He is very clear and knowledgeable with his answers.

I actually have recommended you. You guys do all my insurance shopping for me. It's one less thing I have to worry about, and that is a huge benefit of being a Paradiso insurance customer.

Why we're happy with Paradiso: 1. Competitive pricing - for both our commercial and personal policies, the pricing through your agency was better than our previous policies for either the same or better coverage. 2. Quality customer service - whenever I have a question or concern about our policies, the staff is professional, responsive, and knowledgeable.

Great customer service, and staff looks to find ways to get me cheaper insurance for the same coverage! Also, Dori Wilson is the best!! Please give her an award or some sort of employee recognition!

I have recommended Mark and Paradiso Insurance and will continue to do so.

Your staff is very easy to work with and you were able to get me a lower quote.

Super fast and efficient service. Happy to be saving money on home and auto insurance!

I have been a customer for several years! I have called several times for various reasons and have had my questions answered in detail, and I especially enjoy speaking with Darlene who has helped me several times!

My agent always does her best to find most affordable rates for me. Very friendly agency, quick response for all my questions. Thanks Chris.

Always there to answer any questions I have. Willingness to find us the best coverage to meet our needs.

Paradiso is always trying to get you the best price, and the staff is friendly and professional. Always willing to help. I trust them to look out for my best interest.

Entire team is terrific - quick responses to questions.

Outstanding service. Everyone is always pleasant & eager to help you with whatever you require.

Thank you Chris Paradiso and your team. You are wonderful people, and your services are excellent above all others! Thank you for your service and friendship.

Paradiso Insurance helped me to change my insurance that resulted in savings. They are professional, knowledgeable, and caring about their customers and their community. I am so happy that I chose Paradiso Insurance.

We were blown away by how fast you responded to provide a quote on auto, homeowners and umbrella products. Well done!!

Highly recommended. Chris and his team have given me the best service with my insurance for home, auto, investments, life, and commercial. Thanks!

Mark always gets things done in a timely manner.

Chris and his staff are polite, efficient and do their best to assist customers. We have been customers of Paradiso Insurance for many years, and have always been treated with respect and with our best interest in mind. I would highly recommend Paradiso Insurance to handle insurance needs for my friends and family.

The staff at Paradiso insurance always have the customer's interest at heart. They are proactive with needed changes and necessary improvements to coverage, and look out for the customers when it comes to rates. I would highly recommend Paradiso to all my friends and family.

Reasonably priced; very responsive and good customer service.

It was a good experience overall! My mom told me to call you guys and it was exactly as expected! Professional and quality service.

Everyone is so nice. Whoever you talk with can always give you an answer! Great job done by all.

Great customer service!

It’s a joy to work with anyone in the Paradiso offices.

The staff at Paradiso is always responsive and pleasant. It's a pleasure doing business with company that genuinely cares about their customers.

Always easy to deal with, either by email or at my request via text. It's nice to see a customer service business that is keeping up with the times and making the experience a pleasurable one.

Chris, you and your staff are always helpful and on the ball for excellent service to us and your other customers.

Highly responsive to customer needs.

The folks at Paradiso are always looking out for our best interests behind the scenes. They always test the market to see what products give us the best coverage and value, both at annual renewal, and when anything changes, such as a new teen driver or a new vehicle. We truly feel they have their eye on the ball, so we are confident we have the best products without doing the tiresome research ourselves. They have the expertise to do it right. Thank you, Paradiso!

Fast friendly service always shopping to give us s better rate at renewal.

Always helpful, quick to respond, courteous and pleasure to work with! Appreciate your superior customer support and genuine appreciation in all you do at Paradiso Insurance, thanks to all of you!

Quick response for my insurance quote.

Most importantly, you saved us a lot of money. Secondly, you were on top of everything we needed. Quick responses with all of our questions.

You are all the time BEST! Thank you very much.

Taken good care of us. Chris personally called after our fire on the weekend to make sure everything was alright.

Great customer service. Always there to help. Paradiso Insurance is Insurance for life.

Great customer service!! Helped out with all my flood insurance needs; best coverage in town.

Fast response and great pricing. Lots of value for our insurance dollars.

Always available to discuss questions or concerns. Personalized service.

Found us a good deal on insurance and responded promptly to emails and phone calls.

Very friendly staff ready to answer our questions quickly.

The fact that I have real persons, whose names I know and who know me, is the most important plus. I also can rely on a response in short time, even if it needs more time to resolve an issue or question. Keep up the good work. We appreciate what you do for us!!

Great office with excellent service. Very helpful staff. Good price and excellent communication.

In over 30 years of owning a car and owning a home and having to deal with insurance, I have never dealt with a such a respectful and courteous firm as yours. The customer service from your representatives is outstanding. I have always gotten my answers quickly, phone calls returned quickly, and they've always went out of their way to make sure that my coverage is the best as well as getting the best price that they can for me. I highly recommend your firm, and have been doing so since I was recommended. Furthermore, your patriotism and what you give back to the community and the care that you show is highly respectable, and I do admire that.

Great company! Everyone is always ready to assist. Chris, you always have time to talk to me no matter how busy you are. Even Max comes out for a pet!

Someone always available to answer questions or assist us.

I would recommend Paradiso Insurance to all of my friends and family. Very friendly and professional service as well as personable. Best rates I’ve found.

Office is always courteous and answers all my questions and needs.

Everyone has been very helpful and efficient!

Overall great service.

I have car insurance through Travelers and your office is the agent. I know if I have a problem (such as billing) I can call and feel very confident that my questions will be answered. So with that I thank you. -June

Great customer service, and it's always a pleasure to speak to when I call.

The people that I have dealt with have given remarkable assistance.

Great customer service! Always talk to a "real live voice!"

Awesome service and so friendly.

You are a very good insurance company. Very helpful.

Your staff provides excellent customer service. Specifically helping my daughter on a Saturday with a insurance certificate for a new car purchase. It was her first time and I wanted her to handle the details about the insurance.

We think that the policy rate offering to us is worth it and, more importantly, the people working with you Chris are very nice, competent and always available.

Fast service.

Always available to answer questions.

Chris, as a business owner, I always say no one will care for my business like I do. But you always make me feel like you care about my business' success and my protection as much as I do, and that means everything to me.

On our personal and commercial policies Paradiso Insurance improved our coverage, clearly explained everything, and walked us through issues when claims did occurr.

Fast, personal response. If I have a quick question, I can just "drop in" and get my question answered. Staff is always willing to drop what they are doing to make sure my needs are addressed.

You answered my questions thoroughly and responded in a short period of time. You also followed up with the adjuster when they didn’t reach out to me.

Helped get the best coverage at a reasonable price. Always calling back when I leave a message. In a nutshell, very helpful.

The group of people at paradiso have been there for my family for over 4 years and have been amazing to work with throughout. The group has responded to any concerns we've had and has been able to find competitive rates for our insurance needs repeatedly to save us money. They are very knowledgeable in their work which saves us time as well since they can answer any questions we've ever had about our various policies. Thank you Paradiso!

Great service and price.

There is always someone available when I call to need to make changes to my policy. Very helpful and friendly. Always a quick turn around on making any changes or adding any new vehicles to my policy.

Staff is always helpful and responsive to our business needs.

When we have questions or a problem we get it taken care of the same day. The customer service is excellent. I also like how when rates change they shop for a better rate.

As a local Independent Insurance agent, the staff at Paradiso Insurance can shop around and get the best prices. As a small business owner, my business has benefited greatly from his emphasis on local networking.

Great service in a time when service is not high on many company's priority in this day and age. Call most company's and listen to a computer ask you 20 questions. Call Paradiso and speak to a human... THANK YOU!

Great experience. Wish all companies were this good.

Always available to answer questions and quick with the return of quotes.

Prompt replies via text! Informative. Great rates! Helpful!

High level customer service. We also respect and trust our agent, Mark Guasta.

You shop my polices so I get the best prices.

You have been able to find us the best price around and that's what I like.

Very professional staff, whenever I have a question I always get a friendly response! Keep up the good attitude and professionalism!

We feel very secure that all of our needs for both home and auto are always taken care of right away without us having to do the leg work. The personal touch is above and beyond anyone's expectations.

Timely and professional service!

We love working with everyone at Paradiso. All of our questions are always answered promptly and courteously. They also answer the questions we hadn't thought of yet!

Always quick to respond to questions and concerns, and looking out for lower insurance rates for my family.

You were honest and truthful and helpful in resolving any issues that we had along the way.

You always respond quickly to questions or concerns.

I have been doing business with Paradiso Insurance for years and wouldn't change anything. They are over the top when it comes to customer service with a professional staff. They continue to make you feel like your actually someone, and not just number! Every renewal I am contacted by friendly staff and get new quotes to see if I can save money.

Local shop staffed by hometown professionals makes me a happy driver. Thanks guys!

No problems with insurance. People who work for you are nice to deal with, as are you.

Great personal attention, assuring that best interests are sought.

Competitive pricing and good customer service... always following up with insureds and calling back quickly with answers and quotes.

My agent was very personable and helped me find the best policy for me. I had used another agency in town and they took my business for granted and stuck me with an overpriced policy, took phone calls while meeting with me, etc. Plus the P's just a great and respected family.

When you have a better deal for us we have confidence you will let us know, as you have done in previous transactions. Thanks, Tino and Kim

When I call Paradiso Insurance I feel I’m given the utmost service. The staff is knowledgeable, customer friendly and responds to my needs in a timely manner. I wouldn’t trust anyone else with my insurance needs!

Great customer service! You always go above and beyond to help us out.

I texted Mark and had an answer within minutes. My car was insured immediately.

I feel like the advice I receive is genuine and good. And I know you’d do the same for anyone I recommended to you.

It's always a personal experience with you. You folks make business easy.

Being local and friendly is very important to me. Whenever I stop in, no matter how busy they are, everyone stops what they are doing and says hi! If the person you need is in the middle of something (Hilliary) she will always stop and take care of me. And of course all the good things you are doing for the community! And don't forget those great rates that I got on my car and renters insurance!!

You found us the correct insurance for us personally and have always been there if we have had questions.

Thank you for all u do. You go way above and beyond. VERY friendly service and advice. Would highly recommend to others.

Good customer service.

Any problem has been fixed with no hassle. Customer support is phenomenal. Someone answers the phone every time we call. Best insurance agency I have ever dealt with in 40 years.

I am very happy with the staff that you've assembled at Paradiso insurance. They are courteous, respectful and diligent. That goes a long way.

We have been a commercial client for 9 years now and have had excellent customer service the entire time. Day, night or weekend, Paradiso has been there for us.

Great customer service and everything was explained properly to me no surprises.

Saved me on Car and Homeowners Insurance plus it helps to like the folks you work with. Chris Paradiso is a class act.

Customer service is excellent. Any issues are always quickly resolved when you ask for help.

Very knowledgeable with home and auto policies. They are always looking to save customers money on policies while providing excellent customer service.

Always a pleasure to deal with and fast responses.

Very helpful an thorough insurance agent, and I would recommend them to anyone who needs insurance

Very courteous and pleasant to deal with. Took care of my needs promptly. Hillary did a great job!

Highly recommend Paradiso Insurance, they are very helpful, responsive and a pleasure to work with.

Attention to detail...just as simple as shooting out a call to check in and make sure we haven't made any changes to adjust our plan. It's much appreciated!

You are simply the best around and try to get me the best rates every renewal.

A very helpful insurance company.

I have been very satisfied with the service provided by Paradiso Insurance.

Tanya is awesome and always makes sure i’m happy and satisfied, and all my questions have been answered right away.

I have found all aspects of your services Excellent

You are always fast and accurate with my COI requests!

Hi Chris , thanks for professional expertise on my insurances needs, I couldn't more happier.

Great customer service.

Very good rates on my insurance.

Nothing is ever perfect, but the entire staff's ability to correct any issues that arise from time to time with complete professionalism and a smile has won me over as client. They have and will continue to receive all my business.

We have been customers of Paradiso Insurance since it's inception. They handle all our insurance needs. We have always been extremely happy with everything they do for us. We would recommend them wholeheartedly for any insurance related needs you may have.

We have found Paradiso Insurance has always met our insurance needs over the years. Customer service, very friendly, and knowledgeable.

Great service, and very knowledgeable!

Exceptional customer service.

You answer you cell phone when I call you or get back to me. In this day and age, I appreciate when you can get that kind of direct service.

Your customer service has been awesome. Your staff has been very accommodating and helpful when there has been questions. They are also very professional.

Very accommodating and friendly staff.

You guys always call me couple months ahead to let me know that my renewal is due. I always get a response back if I call when you guys are busy. And every year you guys check out how to lower my insurance and raise coverage. Keep up the good work and thanks for your service Thank you.

You spoke intelligently to my office assistant who was taking care of my affairs when i was traveling.

You always put the customers needs and interest first as well as keep me informed.

I've been going to Paradiso Insurance for years and they have always provided the most attentive and responsive customer service and the best coverage policy options available at competitive prices. I've been told by friends how much they pay for their insurance policies and it just reinforces the fact that I don't think there are too many better options than Paradiso Insurance's offerings!

We have always had great customer service with Paradiso Insurance whenever we have had questions or have needed to make changes to our policies.

Wonderful customer service. Feels like working with family.

Always helpful on the phone. I call frequently with annoying questions.

Super convenient and always very helpful ! The Klecak family has been doing business with both your insurance and your law firm for years now, and it is always a pleasure to know that we have the BEST in our corner!

You’ve shopped around for us to find the best deal.

Always helpful and friendly! Works to keep rates as low as possible.

Great customer service!

Paradiso Insurance throws great parties.

You were able to find us homeowner's insurance at a time when we were not able to find any due to two unforeseeable claims (hot water tank burst & burglary) we were forced to make against our previous policy.

Paradiso Insurance was very helpful and always has been in the past. That is why I continue to go back to them.

Always helpful and friendly when dealing with staff.

You were able to give me a quote quickly and your representatives were kind and courteous. (And you saved me money!)

Everyone in the office knows what they are doing! And you are all SO sweet, and personable! That's something I truly cherish and appreciate!! Thank you for taking wonderful care of me!

Staff is friendly and helpful when I call or email. I feel that I'm getting honest answers and advice.

We appreciate your fast markdown on our drivers discount made to our account for taking the senior driving test. That was so quick. Thanks very much..

Great follow through and quick service. Love Dori!

Friendly and professional .

Always able to help with any of our insurance needs quickly and efficiently. Takes a lot of stress off us.

Paradiso Insurance's customer service is second to none.

Great response when we needed help with coverage for major water damage.

You have amazing customer service! People like Dori are fantastic to work with!

Saved us money from our previous policy.

Superb customer service, each and every time, with all their staff! Comparison quotes are run for you sometimes without you even requesting it--so you can always be an informed consumer! Trustworthy, fantastic staff and fast, reliable service!

Whenever we call everyone is glad to help us; no one at Paradiso ever seems to be having a bad day.

The customer service is wonderful! I deal and speak with Hillary a lot, and she is very helpful. I don’t plan on switching insurance, because I can always count on Paradiso Insurance to take care of everything.

I appreciated the picnic that Paradiso offered in the summer, and I appreciate the little details like remembering my birthday and other things that make it personal. Thank you, Helena

Best run office I have ever seen. Helpful beyond expectation.

Very helpful.

Very competent and always there when I have a question!!!

Extremely helpful .

Very welcoming with letters, and they meet all my needs for my apartment insurance.

Stephanie and her team are always knowledgeable, professional, quick to respond and fun to work with! - Colleen Riggott at Rothman Real Estate, LLC