Stephanie Fanelli Paradiso Insurance

Reviews

• 
  t 29 days ago

  Knowledgeable and friendly helpful service!

• 
  Jamie Collins about 1 month ago

  Your team always gets back to me the same day. Your customer service is incredible! Thank you so much for always checking in. I truly appreciate it.

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  Danielle Lewis about 1 month ago

  Rachel Powers is awesome! She informed me of the increase to my plan because of where I moved to. She also helps me find the best deal for me and my family. Definitely know I am in good hands with my rates.

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  Mark Cramer about 1 month ago

  Attentiveness to customers

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  t about 1 month ago

  Stephen is very professional and knowledgeable. He helped us choose the right plans for us! Would highly recommend him and Paradiso Insurance.

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  Frank Sentner about 1 month ago

  Helping us to correct the missing full glass coverage on our car while getting our broken windshield fixed was above and beyond good customer service... it was GREAT!!

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  t about 1 month ago

  You took the time to research the best company to reduce our premiums.

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  t about 1 month ago

  The staff is prompt, courteous and very knowledgeable. Ross answered all our questions and he got us the best quotes for our farm.

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  James Birkenberger about 1 month ago

  Great company and great service.....highly recommend

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  t about 1 month ago

  Stephen did an awesome job. He wasn't able to lower my rates but I feel I am covered better and now my policy is with an agency that will take care of me.

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  t about 1 month ago

  Great rates! Also went down on my rate for good driving!

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  t about 1 month ago

  I like that I get a phone call every year to look into saving me money on all my insurance needs

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  t about 1 month ago

  Everything is just fine you guys do fantastic work

• 
  t about 1 month ago

  Paradiso Insurance has always been responsive to our questions and insurance needs. Five star rating. *****

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  t about 1 month ago

  Your office is always most pleasant and efficient. Our agent Mark Gusta is extremely responsive. Your efforts each year to find us better rates and plans is appreciated.

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  Matthew Given about 1 month ago

  Excellent communication and very helpful

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  Richard Paskewitz about 1 month ago

  Always professional, always courteous, always helpful, always have the answers to my questions!

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  t about 1 month ago

  Very good service

• 
  Ronald Villeneuve about 1 month ago

  You folks are always so responsive to our needs, for instance, you just sent over a copy of my husband's commercial liability certificate for his next job, within hours of his request. GREAT customer service!

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  t about 1 month ago

  Dealing with Fran since day one, awesome customer service, always right there when I had questions, and always in a timely manner!

• 
  t about 1 month ago

  Accurate, timely, punctual, and friendly service

• 
  Frank Mccabe about 2 months ago

  Good communication and easy transition

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  Priscilla Haynes about 2 months ago

  Always available and on top of any issues. Thank you.

• 
  Julie Keen about 2 months ago

  Fran helped me find great rates for home and auto insurance, sent cancellation forms on my behalf to my previous insurance company, and managed my first payment for my new insurances, all within several days. She started working with me on a weekend - from home - while she was feeling ill - and still managed some of the best customer service that I've had in months. I use Paradiso for my business insurances as well, and they check in religiously every year to make sure I'm all set. I love using Paradiso. Staff are top notch, friendly, responsive, and efficient. Thank you.

• 
  Holly Zwick about 2 months ago

  Comparable/fair/better premiums; GREAT customer service! I always receive an immediate response, and everyone on the team is so helpful and kind.

• 
  Brandon May about 2 months ago

  Great communication and helpful ways to save money on insurance !

• 
  Alan Dumaine about 2 months ago

  Appreciate Mark Guasta's and the rest of the staff's responsiveness and follow-up when needed.

• 
  Kursad Ece about 2 months ago

  you have excellent customer service.

• 
  Tammy Bailey about 2 months ago

  Hillary is the best! We highly recommend her!

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  Cara Pavalock about 2 months ago

  Paradiso gives me individual attention and works hard to give me the best rates. I trust them with my business. Thank you for all your help!

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  Peter Soulia about 2 months ago

  You guys are always there to help when we need it. Thank you very much.

• 
  Lynn Mannix about 2 months ago

  Great prices exceptional customer service

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  Amy Hartenstein about 2 months ago

  I love the quick and effcient personal service I received.

• 
  Gary English about 2 months ago

  Your staff is always very responsive and helpful, which means I don’t have to exhaust a lot of my time which I am grateful

• 
  Alec Capstick about 2 months ago

  Everyone I've talked to has been extremely friendly, polite and helpful. I've had exactly 0 issues with anything.

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  t about 2 months ago

  The insurance agent was very helpful when it was time for me to get insurance. Looked for the best option and broke it down for me.

• 
  t about 2 months ago

  You take the time and not rush when answering any questions and reviewing what is needed for my policy. You are always available, if needed.

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  t about 2 months ago

  We are very pleased that we switched to Paradisco Insurance. Chris saved our family a considerable amount on all our policies home, car and umbrella. Thank you!

• 
  Cory Bostick about 2 months ago

  Paradiso insurance really cares about us and are always responsive whenever we call. We have been clients of Paradiso for many years and they are an excellent insurance agency.

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  t about 2 months ago

  We had our first claim a couple months ago and you were very quick to respond and get our claim filed. It actually was a very easy experience and helped reduce our stress.

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  Barbara Capuano about 2 months ago

  Always quick to handle any issues.

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  Michael Rossano about 2 months ago

  Good customer service

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  Priscilla Baccas about 2 months ago

  I've been using this company for years. They are great and the agents are even greater!!!

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  Keith Smith about 2 months ago

  First of all my son in law is Joe Mooney so I have an in if I need help. Secondly and most important, I like it when your office contacts me before my policies come do to find out if there are any changes that need to be made. The lady (ladies) are most helpful. Thank you

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  t about 2 months ago

  The Paradiso team always responds to my phone calls/emails immediately. They handle my requests for documents immediately. This helps when I'm short on time while conducting business, etc

• 
  Gene Panciera 2 months ago

  Whenever we have a question or concern you and your staff always respond in a timely manner with information that is helpful for us.

• 
  Jon 2 months ago

  Stays on top of our policies. Very professional.

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  Jack Donmez 2 months ago

  Thank you very much for cooperation,

• 
  Robert Polmatier 2 months ago

  Chris and his team are always available to talk and research the best options for our insurance needs. Very polite and personable.

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  Marilyn Monaco 2 months ago

  I have the best Insurance Rep. , Mark Gausta, if I leave him a message, he gets back to me in a short time and takes the time to listen to my questions.

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  t 2 months ago

  Mark Guasta is very responsive!

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  t 2 months ago

  1. You always try to get me the best rates available for my homeowners insurance along with my motor vehicle insurance too. 2. Whenever I have a concern, one of your agents looks into it right away. I appreciate that.

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  Robert Fellows 2 months ago

  During a recent house purchase, I also requested a review of my car insurance. Not only did I save $$, the associate I worked with had outstanding knowledge of your products and superior customer service. I've had 8 years of knowing Paradiso is there to help.

• 
  t 2 months ago

  Prompt service.

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  Hope Frassinelli 2 months ago

  Your always very accommodating. Made getting my new car a very easy and painless experience

• 
  Gary Dyjak 2 months ago

  Easy to work with when I have questions.

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  Ray Fallon 2 months ago

  Staff is professional and always does the best for its clients...Thank you, Chris and Staff

• 
  David Senna 2 months ago

  Good overall customer service and good quotes.

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  Darlene Mokrycki 2 months ago

  You are attentive and responsive to my needs. And you go above and beyond for servicing my account.

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  t 2 months ago

  It was very easy choosing what we wanted in our plan.

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  t 2 months ago

  Always there when needed.

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  Russell Thompson 2 months ago

  Love the convenience of working with Mark.

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  Jamie 2 months ago

  I love the amazing service your company gives. When we call and have any questions or issues. You guys respond immediately.

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  Anthony Bochicchio 2 months ago

  Friendly and knowledgeable. Quick response time. Consistently shopping us for the best deal.

• 
  Gary Tasillo 2 months ago

  Excellent service and competitive rates.

• 
  Bill Avery 3 months ago

  anytime emailed or asked a question paradiso is very quick to respond with what we need

• 
  Roberta Mckinney 3 months ago

  Everything is great with you guys. Everyone is always friendly and nice.

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  t 3 months ago

  He got me camper insurance that covered my golf carts so that saved me $180 thank you very much

• 
  Joseph Scarpantonio 3 months ago

  everything. easy to work with.. you do all the work for me

• 
  Joan Paonessa 3 months ago

  Your staff is amazing. No matter what questions I have I always get an immediate answer or call backs very quickly! No matter who I deal with I feel like I’m talking to a friend and not just a customer service person!

• 
  Dena Veillette 3 months ago

  Thank you so much!!!! You guys are amazing !!!

• 
  Tony Spallacci 3 months ago

  The personal service your folks provide is always refreshing

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  Arthur Westergren 3 months ago

  Prompt attention to matters, finding us the best rates, friendly staff, answering questions quickly

• 
  Divino Dacunha 3 months ago

  I like when I called someone picks up the phone and directs me to the right person and then your guys make all effort to find a resolution and find the best deal. Thanks.

• 
  Peter Morran 3 months ago

  Attention to our needs

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  Judith Boyko 3 months ago

  We have the utmost confidence in Darlene Tougas. She was there when we moved 3 years ago and continues to support us.

• 
  Kevin O'Connor 3 months ago

  I was serviced promptly and quickly. I got my quote back in a timely manner and have not had any issues so far with my service.

• 
  David Blanch 3 months ago

  First of all I want to start by saying everyone at the office are so pleasant to deal with. The few times I had issues they were handled swiftly and all issue were resolved. In this day and age to call a company and get a person is nice but a bonus to have them be polite and responsive is an added bonus for sure. I might find insurance cheaper somewhere else but that added assurance of being treated like a person would be missing.

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  t 3 months ago

  Dear Chris, You and Stephanie provided exceptional service. You listened to us, understood our insurance needs and provided insurance products to ensure that we have the best coverage at reasonable rates. You both were always available, responded quickly and communicated clearly. You just don't find that level of service often, it is appreciated very much. Thank you, Marc

• 
  Lucinda Matte 3 months ago

  Always help me save money on my insurance polices!

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  t 3 months ago

  You were very helpful and timely and gave me a better deal that many others. Thank you!

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  Kevin McCluskey 3 months ago

  I've never heard (not once) of anyone having a bad experience with your company or employees. You all do *so* much for the community at large and that's a rare commodity in today's times. Keep up the great work and Happy 300th to Stafford! Sincerely, KPM

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  Diane Badawy 3 months ago

  As an elderly, it feels good to know that, if there are any changes to the policy, Paradiso insurance agents will contact you in person to let you know .

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  Jeffrey Cepeda 3 months ago

  they are always reminding me of when my payments are due and they are quick to send you breakdowns of payments and policy details

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  Thomas O'Donnell 3 months ago

  Price and service . Best ever

• 
  t 3 months ago

  Fast quick and efficient! Very helpful and knowledgeable staff

• 
  t 3 months ago

  Your office staff is always very nice and works with you to get the right coverage in place.

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  Michael O'Donnell 3 months ago

  Your individualized client services are a great asset.

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  t 3 months ago

  Very reliable insurance company.

• 
  Judith Taylor 3 months ago

  You give great service

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  t 3 months ago

  You are local and took me in as part of the family. Willing to help.

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  Kathleen Fisher 3 months ago

  I like that I was contacted prior to the renewal of my policy.

• 
  t 3 months ago

  Tries to get the best price

• 
  Jeffrey Kleinberg 3 months ago

  We love heather santoro, our agent. She is just amazing!! We could not be happier.

• 
  t 3 months ago

  I like the fact that all my concerns and questions regarding the policy that we had to change were answered in a timely manner. Also the friendliness of the staff at all times.

• 
  Linda Muraski 3 months ago

  Loved working with Mark Guasta, great job and follow through!

• 
  Luis Lugo 3 months ago

  Paradiso Insurance was prompt and accommodating. I will refer family and friends that may need a new provider.

• 
  Matthew Powell 3 months ago

  Best costumer service ever. Highly recommended!!

• 
  t 4 months ago

  I had a cracked window that needed to be replaced and Carlton called a few days later to make sure the windshield was replaced. Nice job of staying on top of things.

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  t 4 months ago

  Our experience has been wonderful in all aspects of dealing with Paradiso. Always looking out for the customer. You just recently saved me $300 on my insurance!!! I was so pleased. You always take that extra step to help and it is so appreciated. Thank you.

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  t 4 months ago

  Somebody is always here to help if I need it and I appreciate that

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  Lori Dusza 4 months ago

  You care about your customers.

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  Lorin DaRos 4 months ago

  We love the Mom and Pop business approach. When we first applied for insurance in 2012, we were impressed with the hands on and personal touch. When I became an employee for Paradiso Insurance in 2017, I experienced first hand that this is the way they do business 100%. Could not be happier. Thanks to all who service us.

• 
  t 4 months ago

  Keep up the good work.

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  John Finch 4 months ago

  Any time I have a problem I can make e phone call and the problem is always taken care of as fast as possible by the paradiso team

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  Michael Roche 4 months ago

  Joe Mooney gives us kid glove treatment. He attends to our every need and gives great advice and guidance. We see your company not just as a broker of insurance but a trusted partner/advisor.

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  Jennifer Faienza 4 months ago

  The customer service I receive when I call Paradiso Insurance is always friendly, personable and knowledgeable. The staff goes above and beyond to make sure my questions are addressed efficiently and in a timely manner. I never feel that I’m just a “client “ but rather a part of the family when I call. Everyone has many choices today but when it comes to trust and outstanding customer service I wouldn’t work with any other agency but Paradiso Insurance.

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  Hans Kretzmer 4 months ago

  You are always concerned about the cost of insurance and are not afraid to shop for competitive prices - we appreciate that.

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  John Evans 4 months ago

  As I have said before, your honesty and integrity are very important and your staff is very knowledgeable and always happy to help out with any issues you may have. You guys have me as a client for life. Take care Chris and staff. - from John and Jean Evans

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  Father Coleman 4 months ago

  I received my quote for Our Lady of Mount Caritas’ home insurance by phone and email and I just have to mail in the check. This makes me life so much easier.

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  Patrick Defrancesco 4 months ago

  Very attentive service and fair pricing.

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  t 4 months ago

  Great fast service

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  t 4 months ago

  Your customer service is outstanding and you always go out of your way to find the best deals and answer all of our questions. Thank you.

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  Catalina Rosado 4 months ago

  The communication with customers is what your insurance company does right.

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  t 4 months ago

  Whenever I have a question you are quick to respond. Service has always been great .

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  Richard Busick 4 months ago

  Your staff is tops. Professional, personable and they perform well to meet our insurance needs. You’ve got a real ‘team’ there.

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  t 4 months ago

  Always available when we need you, and quick responses.

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  Jack Goven 4 months ago

  It's hard to find a good moral, patriotic company these days.... Mark has been a big help to me, has gone out of his way numerous times.... Office has always been friendly and helpful ... I'm a big GOD and country believer myself... thank you for the chance to say so.

• 
  Jeanne Paolini 4 months ago

  Prompt service whenever I call

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  Father Coleman 4 months ago

  My experience with Paradiso Insurance has been wonderful. I have never had any difficulty with the company and appreciate their professionalism.

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  t 4 months ago

  You did everything right

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  Scott Goodrich 4 months ago

  Excellent customer service!

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  Donald Letizia 4 months ago

  Available when needed locally

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  Peter Guasta 5 months ago

  Great insurance provider. They always shop to get me the best prices for renewals and when I need to make changes they are very responsive.

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  Michael Mele 5 months ago

  Any time I have a question I get an answer right away, anytime I need anything its ready before I hang up the phone and they always ask if I want it mailed or would I like to come down to pick it up. Where does one get service, I will tell you: Paradiso Insurance. Thank you, Michael Mele

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  Sidiney Xavier 5 months ago

  Awesome customer service!

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  Rob Butler 5 months ago

  The staff at Paradiso Insurance is by far the best you could want to work with. Have been doing business for years and they always continue to stive to be better! Great customer service and always willing to address any issues that come up.

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  Kenny Reese 5 months ago

  Stephanie & her staff respond to our emails /calls promptly. I appreciated that she sat in on the audit last week which was held at your office... helped make things go smoothly. Thanks!

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  Stephen Sowa 5 months ago

  Always take care of my needs immediately.

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  Marc Duffy 6 months ago

  I reached out to Chris because I have a friend starting a business (a 25 year old first time entrepreneur). I asked Chris if he'd take a few minutes to maybe share some advice or help in any way possible. Within 1 week, a meeting was set on the calendar. I can only imagine what Chris's schedule looks like. But, what does Chris do? He meets with my friend for over 4 hours!! My friend called me on the way home from his meeting and he was over the moon happy with how much Chris helped him. Chris is everything that we as agents should strive toward. Thank you Chris!

  
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  Cindy Caneen 6 months ago

  Paradiso insurance company is professional and will get you great competitive rates. It is always a pleasure working with them.

  
• 
  James Johnson 6 months ago

  Prompt in responding to concerns

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  Rena Jacobs 6 months ago

  You guys are just awesome

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  Samantha Hogan 6 months ago

  Very helpful, courteous and it is nice that when I call I get a human to talk to and not automated services.

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  Cynthia Caneen 6 months ago

  You always look for the lowest rate for me. It’s always a pleasure to do business with your company.

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  Mandarina Brady 6 months ago

  Super helpful all the time. Quick response

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  Alison Luong 6 months ago

  Great people to work with. Very helpful and patient. Amanada did not mind at all in calling multiple times to an insurance company to get things straightened out when issues arose. Very quick in resolving issues as well without any headache!

  
• 
  Mark Guasta 6 months ago

  best agent ever!!!

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  Reanna Goodreau 6 months ago

  Everyone is always helpful and informative when I call with questions or need help. Prompt at getting back to me.

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  Jason Johnson 6 months ago

  I've been a client of Paradiso Insurance for many years. They're always proactively looking to save me money without sacrificing quality insurance. Their friendly staff are quick to answer any questions I may have and help me every step the way. Thank you!

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  Dori Wilson 6 months ago

  Paradiso Insurance is by far, my favorite insurance company that I’ve worked with. My prior agent never reached out to speak with me about my renewals to tell me my policy has increased. Paradiso is always paying attention to that for me and not once, but twice, Darlene has shopped my policy out for me and saved me a lot of money. I just recently emailed Jordan for a policy change, and the service was prompt and she was courteous to work with. She even followed up the next day and sent me updated declaration pages. Thank you to the entire personal lines team for always taking care of me.

  
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  John Cepiel 6 months ago

  Paradiso has always been very helpful to me. Especially during my husband's illness when I needed to change the policies. I wouldn't have it any other way.

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  David Gerson 6 months ago

  Great response when we had a pipe burst, causing major damage.

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  Matthew Backe 6 months ago

  Always on top of things and fixes problems straight away. Great customer service.

• 
  Emil Santia 6 months ago

  When we needed insurance you were very informative and that was very helpful in our decision in choosing Paradiso for our insurance needs

• 
  William Lee 6 months ago

  The customer service at Paradiso is excellent. It makes the whole process of insurance easier to deal with. They do the hard work of getting the right insurance for our needs.

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  Timothy Gagnon 6 months ago

  Local insurance company and ability to speak to an insurance rep without waiting is good.

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  Dante Varvelli 7 months ago

  Always there to help no matter what the situation, feel confident they will always do what's best for you.

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  Jessica Bancroft-Davis 7 months ago

  Chris and his staff are always very responsive to questions and great to work with.

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  VJ Singh 7 months ago

  Excellent Customer service. They are very professional & are very well organized and are honest & reliable. I would recommend this to anyone looking for Homeowner’s insurance.

  
• 
  Ish 7 months ago

  It is a wonderful feeling to feel like you are a part of a very large family. I always got the best price from Paradiso insurance. Its very easy to reach anyone about any question. Never had any issue with payment plans or getting the best insurance coverage.

• 
  Heidi 7 months ago

  The team at Paradiso Insurance is absolutely fantastic. We so appreciate everything you do for us. -Heidi

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  Joseph Faienza 7 months ago

  Great customer service!

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  Carmen Colon 8 months ago

  You work with many carriers and do great a job comparing them to get the customer the lowest quote posible. You also have good customer service.

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  Priscilla Haynes 8 months ago

  Always friendly and helpful.

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  Robert Zalewa 8 months ago

  Your representatives are courteous, cheerful, knowledgeable and helpful in directing us to the best policies available.

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  Justin Atkins 9 months ago

  You go above and beyond to get the cheapest prices for insurance and fight to keep that low rate. Amazing customer service.

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  Kathleen Donahue 9 months ago

  Great service. Prompt response. Terrific rates.

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  Joshua 9 months ago

  Very professional. They know how to get things done. I would absolutely recommend to anybody.

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  Nicholas West 9 months ago

  Not pushy in trying to sell coverage. Honest in trying to save us money and get us the best coverage in the process.

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  Wayne Shary 9 months ago

  Follow up on and communication is what is key to any successful business.

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  Joseph Scarpantonio 9 months ago

  Our agent Mark is always there to exceed our needs. You're the best combo. Thank you.

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  Joseph Scarpantonio 9 months ago

  Prompt responses - always willing to assist!

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  Denise Trench 9 months ago

  Courteous staff and very helpful!!

• 
  Steven Munn 9 months ago

  Always get top notch service with Paradiso Insurance!

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  Joan Paonessa 9 months ago

  The staff is so friendly and helpful and always answers any questions I have very professionally but makes me feel that we are old friends!

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  Roberta Mckinney 9 months ago

  There is not much more to say. My dealings with you have been great.

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  Craig Marcus 9 months ago

  The staff at Paradiso is great at customer service and knowledgeable.

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  Darren Ouellette 9 months ago

  Everyone at Paradiso is friendly and goes above and beyond what is expected from an insurance agency. We needed something notarized and couldn't get there before closing, but Stephanie not only stayed late but also faxed and emailed our document to Travelers. It was unexpected but very much appreciated. I would highly recommend any of my friends and family to switch to Paradiso, where you're treated like family.

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  Gino Zaccardelli 9 months ago

  I have been a client with Paradiso Insurance for about 10 years. Everyone has been incredibly professional, courteous, and helpful anytime I have contacted them. Chris and his team are consistently on time and on task for every need that I have, and they’re extremely prompt returning calls and providing answers to my questions. Every time I have a friend who has an insurance issue, I quickly recommend they give the agency a call. They are definitely one of the favorite people I deal with, as I’m certain I’ll always get a friendly and professional service as well as a valuable product.

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  Patricia Tarnowski 9 months ago

  Our family has always been happy with your great customer service. Our questions are answered promptly.

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  Christopher Randall 9 months ago

  The Paradiso Insurance company is a modern day business with service and ethical standards reminiscent of a bygone age where it was the customer, not the bottom line, that came first. Integrity and kindness, coupled with efficiency and modern technology make Paradiso Insurance the place to go for all of your insurance needs. It is like having a relative or good friend in the business. They really do go the extra mile for their customers!

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  Lisa Colombo 9 months ago

  Everyone is so helpful, kind and respond quickly to any requests we may have. Great team at Paradiso Insurance!

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  Priscilla Baccas 9 months ago

  The employees in the personal auto department are always happy, friendly and polite. These qualities are very rare nowadays.

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  Shalom Haas 9 months ago

  The office is superb at returning phone calls and answering questions. It is so nice to have an actual person to explain things when, buying a new car and changing insurance information or that call I receive when they review my file and find better or less expensive coverage. Great!!

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  Virginia Pisciotta 10 months ago

  You do a great job and have great employees, including Stephen.

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  Lucinda Matte 10 months ago

  I love the personal interaction your staff provides.

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  Jim Catalina 10 months ago

  Great service, very friendly, and great prices.

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  Kurt Mckinney 10 months ago

  You guys are great. Do a great job!

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  Richard Niederwerfer 10 months ago

  You are attentive to my needs and go out of your way to find the best deal for me.

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  Donna Niewinski 10 months ago

  Everything. You make us feel like family in many ways.

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  Matthew Powell 10 months ago

  Great response time and very helpful with information.

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  Gary Tasillo 10 months ago

  Great service and friendly staff.

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  Elizabeth Mace 10 months ago

  Everybody I speak to on the phone when I call with an issue about my flood insurance policy is super nice, professional and helps me.

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  Behroz Davis 10 months ago

  I've been with Paradiso insurance now for almost thirteen years, it was a smaller crew back then, but even so, one thing that I've noticed that always remained consistent is the good customer service you guys have.

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  Deborah Wolpert 10 months ago

  Superb professionalism and makes the customer feel important.

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  Chris Coleman 10 months ago

  You are always willing to work with me. That is very important for me.

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  Ricky Casagrande 10 months ago

  Doesn’t matter when I call or whom I talk to, they are always helpful and friendly!

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  Carol Wilson 10 months ago

  Customer service is top notch. Easy to contact and get information on policies. Friendly staff.

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  Pamela Williams-Rheaume 10 months ago

  Great customer service. Always!!!

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  Melonie Nadeau 10 months ago

  Your always looking for the best price for the customers budget as well as their needs.

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  Anthony Bochicchio 10 months ago

  Questions and requests always receive a prompt and helpful response.

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  Christopher Paradiso 10 months ago

  Awesome staff caring and always looking to go above and beyond

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  Colleen Demirgian 10 months ago

  Great rates for car insurance and homeowners insurance. Always get to speak to someone on the phone if needed without a hassle.

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  Cynthia Ostrowski 10 months ago

  Great company!

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  Karen Roderick 10 months ago

  Everyone who I have dealt with has been very pleasant and extremely helpful. Dori went above and beyond when I lost my husband

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  Cory Bostick 10 months ago

  Someone from the staff always calls me back when I leave a message.

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  Lorin DaRos 10 months ago

  Always considerate and helpful with questions. Darlene and Tanya are very responsive and extremely knowledgeable. They are a joy to do business with.

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  Mary Riley 11 months ago

  I am very happy with the service; you guys are always willing to help in any way, and I appreciate it. You’re great at what you guys do.

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  Matthew Scranton 11 months ago

  I only had 24 hours to cancel and old policy, get coverage and figure out why previous company had impacted my history negatively. Chris called me right away listened to my needs, acted right away, and his team took care of everything seamlessly. I run a customer service business and value great service. Paradiso is a great example for all businesses to strive for.

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  Thomas Eames 11 months ago

  Always there when needed. Good research on insurance options. Also good comments from people we have referred.

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  Chad Luginbuhl 11 months ago

  Quick response on any question.

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  Diane Swain 11 months ago

  I appreciate that you compare premiums on renewal.

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  Yolhami 11 months ago

  Good price.

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  Dena Veillette 11 months ago

  You guys are amazing! Very helpful! Always get back to me as soon as possible. Compassionate. Paradiso employees are the kindest. I love the fact after you help you follow up with feedback! Thank you so much for my Thanksgiving Day card too. I recommend yu guys to everyone! Happy holidays!!!!

• 
  Richard Corsini 11 months ago

  Everyone in the office is a pleasure to deal with! Knowledgeable, and helpful. I recommend Paradiso Insurance to everyone!

• 
  Richard Busick 11 months ago

  Every contact we’ve had with Paradiso has been a very positive experience. We’ve always been greeted with friendly, courteous staff who listen, ask appropriate questions, and provide timely answers. The follow-ups have been prompt and over the last 4 years that we’ve been customers, it gives us the feeling that the staff truly cares about finding what’s best for our needs. Thanks for your great service.

• 
  Emile Blais 11 months ago

  The few times we called, your office answered our questions in detail and in a timely manner and accurately. Thank you.

• 
  John Evans 11 months ago

  For us the most important thing is you people are very upfront and honest about your business and dealing with your clients. I have been doing business with Chris for years now, and I'm going to do continue to work with Chris and his fine staff - they are the best.

• 
  Becky Simons 11 months ago

  Great service when needed

• 
  Maria Lopez 11 months ago

  I like that you keep in touch like family!

• 
  Leslie Leonard 11 months ago

  So friendly and efficient!! I feel like you guys really care. I also love that you give back to the community.

• 
  Roberta Koplar 11 months ago

  Everyone was very knowledgeable and helpful, as well a very patient with my questions.

• 
  Carolee Lamarre 11 months ago

  Live person who answers the phone quickly and gets me to the right person.

• 
  Michelle Sokolis 11 months ago

  Your office staff is always very nice and helpful. You have good pricing as well.

• 
  Tony Spallacci 11 months ago

  Very responsive and friendly.

• 
  Sybil Gettner 11 months ago

  I've only had the one-time contact with Paradso insurance, but they were very nice and helpful.

• 
  Ann Bartalotta 11 months ago

  I have had good experience with your company and the staff has been really good in getting me the best price possible. I am only hoping within time the price gets lowered.

• 
  Leslie Bates 11 months ago

  Customer service is prompt and helpful.

• 
  Scott 11 months ago

  Always there whenever I have any questions.

• 
  James David 11 months ago

  Mark is very responsive. He proactively found a more economical solution for me after several years with one carrier. And the paperwork process is always clear and easy given their digital signature process.

• 
  Christopher Curtis 11 months ago

  Great service and promptness!

• 
  Timothy Cromwell 11 months ago

  A lot of it is because how much Chris P. and the company gives back to the community. Just good people. Very price competitive and makes sure you have the coverage required.

• 
  Thomas O'Donnell 11 months ago

  Treated like family. Gave me many choices. Follow up was expedited.

• 
  Tina Cianci 11 months ago

  Excellent customer service! Patient, considerate, helpful, and knowledgeable. Individualized, complete attention makes me feel like Paradiso Insurance sees me as more than just another client.

• 
  William Clark 12 months ago

  You were able to reduce my premium and still have the same coverage!

• 
  Patricia Luetjan 12 months ago

  Certificates always accurate and fast when requested.

• 
  Steven Correia 12 months ago

  Paradiso agency was a huge help with title problems I had regarding a mislabeled salvage by the DMV, the release of an old vehicle I sold from my towns tax records, finding me a new policy when I purchased my new car, registration and title work. I could not be happier.

• 
  Sandra Larson 12 months ago

  I do not understand all the types of insurance, but your office took the time to explain it. Thank you.

• 
  Delores Howard 12 months ago

  Everyone of the girls have always been helpful, pleasant and patient with all my questions and concerns. I am completely confident that whenever I need to change my coverage they will do their best to find the right policy to suit my needs.

• 
  James Lambert 12 months ago

  Friendly, great staff.

• 
  John Kovach 12 months ago

  Always available when I call and follow up promptly with requested policy quotes and information.

• 
  Thomson Kelly 12 months ago

  When I moved from West Hartford to Hartford, and added my college age son to my insurance, Mark and the staff worked really hard to find the lowest possible rate that provided the best possible coverage. They are responsive and hard-working. The insurance company I ended up with, Kemper insurance, proved itself also very responsive and hard-working when I filed my first claim.

• 
  Gary Lotreck 12 months ago

  Unfortunately, I was in a car accident and my car had to be repaired. I was pleased with the support and service that was provided.

• 
  Ralph Henderson 12 months ago

  Very prompt when you have a claim; very fast getting back too with any problems.

• 
  Stacey Hagopian 12 months ago

  When our car insurance premiums went up we called and asked you to see what you could do. We didn't have tickets or accidents and we couldn't understand why such a great increase. You shopped around for us and were able to get it back down. You took care of the details and we appreciate that.

• 
  Louis Lacaprucia 12 months ago

  Hillary is always extremely helpful whenever I call needing help. All staff is very pleasant.

• 
  Richard Perryman 12 months ago

  Very responsive, professional and most importantly, knowledgeable!

• 
  Gary Hunt 12 months ago

  Great and knowledgeable and friendly employees that find the best deal for all my insurance needes!!

• 
  Anabela Xavier about 1 year ago

  Great customer service! They check for best rates amongst various insurance companies saving you time and money. Highly recommended!

• 
  Bruce Gross about 1 year ago

  You always look out for our best interest. Thank you.

• 
  Luz Franqui about 1 year ago

  Everybody is very friendly and always trying to help and get the best insurance for our needs. Especially Mark Guasta.

• 
  Mary Baribault about 1 year ago

  Mark Guasta has been there for me at all times. He goes above and beyond. I have sent many people to him and they have all been very happy.

• 
  John Cepiel about 1 year ago

  The staff is very pleasant and helpful.

• 
  Jack Larson about 1 year ago

  Superb follow up!

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  Kevin Holliday about 1 year ago

  No pressure and whenever I inquire with product questions or details, I can always count on an informed answer.

• 
  Juanita Hart about 1 year ago

  With a diverse insurance background, I feel all my insurance needs are met. The agency is extremely helpful.

• 
  Dante Varvelli about 1 year ago

  All of the staff at Paradiso is very helpful and responsive and takes care of any requests in a very fast and professional manner.

• 
  Diane Nadeau about 1 year ago

  Good customer service. Quick service.

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  Ish about 1 year ago

  Everyone in the office makes you feel like you are part of the family. I do not feel like a customer that's just looking for insurance. Thank you all.

• 
  Laurie about 1 year ago

  Everyone at Paradiso Insurance is very responsive. Chris and his staff are knowledgeable and always happy to help.

• 
  Richard Paskewitz about 1 year ago

  Easily accessible for when I have questions about any of my insurance policies. Always friendly and willing to help.

• 
  Angela Canneto about 1 year ago

  Professional and friendly service and always looking out for you in terms of finding the best rates.

• 
  Priscilla Haynes about 1 year ago

  You are always friendly and helpful.

• 
  Kevin Kelly about 1 year ago

  I really loved the direct contact at the office and the quick responses via email. It made me feel as though I was being treated as an individual and not just another customer!

• 
  Fatima Lobo about 1 year ago

  I recommend you to tall my clients because you are professional, organized, prompt and courteous.

• 
  Barbara Capuano about 1 year ago

  Staff is helpful and detailed. Always get return calls. Staff work hard to find the best product for my family. Never feel that my calls are a annoyance to them.

• 
  Marisa Lourenco about 1 year ago

  Love working with Paradiso. It was pure luck finding them in 2015/2016. They’re always super helpful with keeping me updated with my car and home insurance and helping me find the best rates. Anytime I need to make changes, they’re also super helpful and quick to get them in. I would highly recommend!

• 
  Robin Downey-Murphy about 1 year ago

  Very fast service!

• 
  Marco Sierra about 1 year ago

  Excellent personal attention.

• 
  Darlene Mokrycki about 1 year ago

  You are always responsive and will go above and beyond what is expected of an insurance agency.

• 
  Ross White about 1 year ago

  I call and you handle whatever situation is thrown your way with little to do on my end.

• 
  Kathleen Donahue about 1 year ago

  Customer service is excellent.

• 
  Joseph Scarpantonio about 1 year ago

  Your response time is quick and all the staff are extremely thorough.

• 
  James Toccaline over 1 year ago

  Your employee reached out to me on her own when my auto rates were increasing to look at other options. I didn't have to initiate the call.

• 
  Wayne Wohllebe over 1 year ago

  Chris, you and your staff take care of your customers. If I ask a question, I always get a quick answer. Plus your positive attitude toward your staff and customers is what really counts.

• 
  Tony Quirion over 1 year ago

  Always great and fast customer service. Easy to make adjustments and follow up to ensure all of my needs are being met. I combined to auto policies along with my homeowners to streamline all of my insurance needs and I haven’t been happier.

• 
  Richard Shuck over 1 year ago

  Paradiso insurance is always available to help, and if you have a question or problem, it is taken care of quickly.

• 
  Denise Trench over 1 year ago

  Great service, prompt and efficient!!

• 
  David Lawson over 1 year ago

  Excellent, personal service, with fast courteous response.

• 
  Shalom Haas over 1 year ago

  Paradiso pays attention to my rates and finds the best coverage for me even when I can't. The extra attention and great customer service is beyond compare.

• 
  Judith Boyko over 1 year ago

  During our stressful move 2 years ago, we had to first get apartment insurance and then condo insurance. Both unfamiliar. Darlene was so helpful and reassuring, and it removed some of the stress. We also enjoy your yearly barbecue. What a great way to show your appreciation.

• 
  Kimberly Allevo over 1 year ago

  We have been with Paradiso for years and the service is always top notch! I always get a quick, friendly response. I am in the service business myself and when training associates for over the phone assistance, I always tell them to smile while they speak with the guest because the guest can “hear” them smiling. I can always “hear” whoever I speak to smiling. We had some changes this year and while they could have just processed the changes, they went the extra mile. Fran assessed our coverage. She ended up saving us a great deal of money by doing do. Thank you for always being there and keeping your clients #1. It definitely shows!

• 
  Michael Pifer over 1 year ago

  You get me answers to questions when I need them without delay and I feel you keep my insurance cost competitive in the market.

• 
  Luan Shateli over 1 year ago

  Great people,very friendly, and always a pleasure to work with.

• 
  Barbara Page over 1 year ago

  Every time I call I get a timely response and ALL of your help is very friendly and helpful. P.S. Love your dog.

• 
  Jeffery Susi over 1 year ago

  All of you at Paradiso insurance have always done your best to accommodate me. My insurance needs often change with so many kids and vehicles and you guys always keep up with me with periodic changes with respect to the coverage I need. I appreciate the fast service and I know you do the best you can to give me the best price on insurance. Special thanks to Mark and all the people at the office that help him help me so often.

• 
  Lucinda Matte over 1 year ago

  I love your customer service! I always have professional service when I call. Many thanks for your donation of the bicycles in the Staffordville School contest. My grandson won for his 1st grade class He was over the moon!

• 
  Kenneth Mcquaid over 1 year ago

  Chris and his staff work with you to understand your policy whether it's homeowners or Auto!! I have recommended them to anyone looking for homeowners and auto insurance. Thank you Paradiso Insurance !!

• 
  Jeffrey Moore over 1 year ago

  Very responsive to questions and providing you with what you need at the best prices available.

• 
  Jim Catalina over 1 year ago

  Great customer service great prices, and good people to deal with.

• 
  Dorothy Wittenzellner over 1 year ago

  Exceptional personal interaction with staff.

• 
  Allie (Bookkeeper) over 1 year ago

  The team at Paradiso Insurance is always very quick to respond to any issues or questions we may have. Consistently very professional, friendly and attentive. Thank you. Custom Construction Plus, LLC

• 
  Donna Niewinski over 1 year ago

  Everyone is so caring ...like we all are family... love that feeling!

• 
  Debra Shea over 1 year ago

  I was in San Francisco and the rental car agency said they needed a copy of my auto insurance policy. I have never had that problem before or since. The Paradiso agency returned my call within minutes and also emailed me a copy of my auto policy immediately. That’s great service!

• 
  Nicholas Fusco over 1 year ago

  You guys are great. Very professional. Love working with you!

• 
  Christine Mulreed over 1 year ago

  Easy to deal with! Quick Responses! Alway friendly!

• 
  Matthew Powell over 1 year ago

  Best customer service I ever had from an Insurance Agency. Helpful people willing to help me with any questions I have.

• 
  James Dzwonchyk over 1 year ago

  Customer service is responsive and quick to find a solution!

• 
  Genevieve Fenn over 1 year ago

  Your always available to answer questions and give the right coverage.

• 
  Deceased Duda over 1 year ago

  I really appreciated the specialized service I received when my mom passed away. Paradiso has a world of knowledge and professionalism in all aspects of guiding you through the “tough times” with little to none aggravation. They listen and understand emotionally. Thank you for all your assistance.

• 
  Jessica Jursz over 1 year ago

  Amazing customer care and dedication to making this a valuable experience.

• 
  Jeanne Paolini over 1 year ago

  Always willing to help!

• 
  Gene Panciera over 1 year ago

  We appreciate your interest and being treated with respect... your staff is prompt and responsive to any concerns we have and always helping us with a professional attitude to address those concerns.

• 
  Gary Fallon over 1 year ago

  Very responsive, acts in our best interest.

• 
  Robert Fellows over 1 year ago

  In today's world it's not very often you come across a company that still has the values that this one does. It's always genuinely pleasurable to speak to any representative within the company and knowing with confidence that the information they're giving back is accurate and true. Further another point which many people may not take to heart is the fact that the insurance company gives back to the community daily and has endeared itself to the area. That alone goes a long way with me.

• 
  Melonie Nadeau over 1 year ago

  I had another insurance company for 25 years and in that time I was never treated as well or as professional as I am with Paradiso Insurance's staff. They call me back quickly with the information I have asked for as well as emailing me back too, so I can review the data. I'm sorry I didn't switch 19 years ago!!!!!

• 
  Lucio Diloreto over 1 year ago

  You folks are always available for me when I contact you.

• 
  Donna Francis over 1 year ago

  It is a great feeling, when you have an insurance company that works the hardest for their clients. I have experienced that feeling. Thank you Paradiso for allowing myself and my family to be happy .

• 
  Thomas Dillon over 1 year ago

  You are very easy to deal with and very communicative at all times.

• 
  Anthony Bochicchio over 1 year ago

  Very responsive to inquiries. Always looking for the best rates and coverage.

• 
  Jean Iris over 1 year ago

  Efficient and pleasant staff.

• 
  Edward Palin over 1 year ago

  Everything you guys have done for me has been excellent as far as shopping for new companies to lower my rates, and basic customer service is great

• 
  Randy Ortiz Sr over 1 year ago

  Very responsive and helpful!

• 
  Lucas Mihaliak over 1 year ago

  The ladies in the office are always there for me and go above and beyond and out of their way to help me with everything, including things that they normally don't deal with.

• 
  Linda Morgera over 1 year ago

  Prompt customer service. Friendly staff.

• 
  Wayne Detzler over 1 year ago

  Your communication and customer service is first class. I have never had a better insurance agency handling the difficult matter of auto insurance.

• 
  Joseph Muldoon over 1 year ago

  Paradiso regularly reviews our needs, coverage, and insurance companies to make sure we have the best deal on the best coverage for us.

• 
  Shyrlene Chapman over 1 year ago

  When I call the office it is like everyone knows me personally. I am always treated warmly and respectfully. The recognition that is given to your customers makes us feel like family.

• 
  Jose Ferreira over 1 year ago

  Whenever we have questions, we always get quick responses and the fact that the staff is very helpful.

• 
  Leslie Leonard over 1 year ago

  Everyone is friendly and helpful when you call the office!!

• 
  Thomas Eames over 1 year ago

  Excellent job researching which insurance company would be most appropriate for each client. Respond promptly to requests for information and service.

• 
  Ray Fallon over 1 year ago

  Always looking for what’s best for the client.

• 
  Cathy Green over 1 year ago

  I appreciated you letting me know my home owners went up and maybe you can do something about it. I appreciate your holiday and birthday cards (which you don't have to do), and I appreciate how friendly your staff is when I have a question. You are the gold standard for other insurance companies.

• 
  Ariel Marin over 1 year ago

  Paradiso and Staff are always there to help and make sure I am paying the lowest rate for the highest coverage.

• 
  Anne-Marie Mckinney over 1 year ago

  Recently handled a glass claim for me. Had a new windshield installed with 3 hours of the accident occurring!

• 
  Patricia Brown over 1 year ago

  Someone is always available to answer my questions. I don't have to call you very often, but when I do, I appreciate what you do for me as a policyholder.

• 
  Karen Braccidiferro over 1 year ago

  Fast service. Great service.

• 
  Jonathon Campo over 1 year ago

  I have had a couple of occasions to contact your office about my insurance. My issues (not related to your agency) were handled quickly and courteously. The staff is top notch. You must be doing something right.

• 
  Constantine Stango over 1 year ago

  We appreciate when you call with a better deal for us. You look out for your customers. Thank you.

• 
  Mandy Fisher over 1 year ago

  Great communication, answered all of my questions. Helped me save money!!

• 
  Anthony Bochicchio over 1 year ago

  Prompt responses to any questions

• 
  Michelle Sokolis over 1 year ago

  The office staff is great at Paradiso!

• 
  Kelem Sylvain-Gerve over 1 year ago

  Always available for customers.

• 
  Carolee Lamarre over 1 year ago

  Because you ask "what?" What is it we did to make it right? What can we do to make it better? What can we do to make you happy? What if we re-quote to see if we can get a better price? What can we do to better the community? This is "what" I love about Paradiso!

• 
  Tony Spallacci over 1 year ago

  Always friendly, helpful and honest. Great people for the community activities as well.

• 
  Dante Beffa-Negrini over 1 year ago

  Always helpful and return calls promptly. Feel that you have our best interest at heart.

• 
  Maureen Eaton over 1 year ago

  Just a short phone call will get us an answer immediately. Your office seems to be always available!

• 
  Anthony Provencal over 1 year ago

  Team is awesome and very helpful.

• 
  Ruth Law over 1 year ago

  Good communication when we have any issues.

• 
  Ray Dischino over 1 year ago

  Easy to work with staff, that are prompt and efficient.

• 
  John Barnes over 1 year ago

  Staff is always friendly and very helpful.

• 
  Diane Brand over 1 year ago

  Very personal service, the people at Paradiso make you feel like you are their only client. They work hard to get you what you need.

• 
  Clayton Connors over 1 year ago

  When my annual premium jumped by 50% Tanya jumped in to action, not only finding out why the price increased, but convinced them they were incorrect by pointing out there is fire hydrants and a fire house very close to my house. She actually called the fire marshall. Thank you.

• 
  Shane Bruno over 1 year ago

  Your company is just amazing. Anything we need, your staff is always helpful and friendly.

• 
  Tina Cianci over 1 year ago

  Friendly, prompt and attentive service!

• 
  Stacey Cheney over 1 year ago

  You always take the time to talk with us and make sure we understand our options!

• 
  Evelyn Cortes over 1 year ago

  You guys are the best.

• 
  Steven Correia over 1 year ago

  I cannot be happier with your service. Thank you.

• 
  Sandra Larson over 1 year ago

  Very helpful staff and they were willing to explain the types of insurance I wasn't familiar with.

• 
  Michelle Grasseschi over 1 year ago

  The friendliness and professionalism of Paradiso insurance is better than any insurance company I have ever dealt with.

• 
  Joseph Mooney over 1 year ago

  My agent is the best!

• 
  Bryan Bessette over 1 year ago

  You people are always friendly when I call or stop in, thank you and I have been telling people to come see you when they are shopping.

• 
  George Ledoux over 1 year ago

  Your service agents have always been very helpful and have gone the extra mile in helping me when I had issues with my mortgage company and property taxes.

• 
  Patric Jamo over 1 year ago

  I find that everyone is very responsive, and even if they don't have an answer, they acknowledge when I have reached out, and that is very meaningful to me. I choose to use an agency in town to support local businesses. My husband is self-employed and we always appreciate when people seek out a local small business. Customer service is what sets one company apart from another and Paradiso does this right!

• 
  Nicole Fleming over 1 year ago

  Hillary was extremely helpful in helping us save about 80 dollars a month on our car insurance! The process was very simple and we did everything over the phone. It is nice to be able to talk to an actual person these days who puts customer service first. We are very pleased with our new insurance rates and would highly recommend Paradiso Insurance.

• 
  Savitri Lyken over 1 year ago

  You guys made it super easy to insure our house. Everytime I call there is always a friendly voice willing to help.

• 
  Ling Li over 1 year ago

  The agency helped me to get my auto, home, and umbrella policies. I saved money and got for better coverages. Mark is always available (weekend and evenings) to answer my questions. I will recommend Mark to friends.

• 
  Alan Hannaford over 1 year ago

  I appreciate the personal service and the way you always do your best to find a comparable product at a better price! Thank you!

• 
  Matthew Guasta over 1 year ago

  Looking forward to Flag Day outing.

• 
  Walter Smith over 1 year ago

  Great variety of products , fantastic service, knowledgeable associates.

• 
  Jon Becker over 1 year ago

  Helpful, friendly staff.

• 
  Kristin Thayer over 1 year ago

  Excellent, caring staff who care about their customers and the community. Thank you for everything you do!

• 
  Walter Gill over 1 year ago

  It's nice to be able to call your office with questions, and every time we had to call, everyone is so nice. You are doing everything right, thanks.

• 
  Jason Michalec over 1 year ago

  Professional friendly staff that make sure you get exactly what you're looking for. I'd gladly do business with Paradiso Insurance again.

• 
  Mary Baribault over 1 year ago

  Mark Guasta has always been there for me

• 
  Nelson Almeida over 1 year ago

  Customer service is amazing, quick return on phone calls and emails, and very helpful explanations when needed!!!

• 
  Carol Cleland over 1 year ago

  You guys were great. Pulled all the pieces together to get it right. All the best!

• 
  Shawn Kelley over 1 year ago

  Mark Guasta is always quick to answer any of our questions! He is very clear and knowledgeable with his answers.

• 
  Kevin Holliday over 1 year ago

  I actually have recommended you. You guys do all my insurance shopping for me. It's one less thing I have to worry about, and that is a huge benefit of being a Paradiso insurance customer.

• 
  Paul Gladysz over 1 year ago

  Why we're happy with Paradiso: 1. Competitive pricing - for both our commercial and personal policies, the pricing through your agency was better than our previous policies for either the same or better coverage. 2. Quality customer service - whenever I have a question or concern about our policies, the staff is professional, responsive, and knowledgeable.

• 
  Andre Garant over 1 year ago

  Great customer service, and staff looks to find ways to get me cheaper insurance for the same coverage! Also, Dori Wilson is the best!! Please give her an award or some sort of employee recognition!

• 
  Thomas Gardiner over 1 year ago

  I have recommended Mark and Paradiso Insurance and will continue to do so.

• 
  Judith Locke C/O John Locke over 1 year ago

  Your staff is very easy to work with and you were able to get me a lower quote.

• 
  Anne Saguisag over 1 year ago

  Super fast and efficient service. Happy to be saving money on home and auto insurance!

• 
  Joan Paonessa over 1 year ago

  I have been a customer for several years! I have called several times for various reasons and have had my questions answered in detail, and I especially enjoy speaking with Darlene who has helped me several times!

• 
  Mensur Begic over 1 year ago

  My agent always does her best to find most affordable rates for me. Very friendly agency, quick response for all my questions. Thanks Chris.

• 
  Richard Paskewitz over 1 year ago

  Always there to answer any questions I have. Willingness to find us the best coverage to meet our needs.

• 
  Angela Canneto over 1 year ago

  Paradiso is always trying to get you the best price, and the staff is friendly and professional. Always willing to help. I trust them to look out for my best interest.

• 
  Joseph Scarpantonio over 1 year ago

  Entire team is terrific - quick responses to questions.

• 
  Cheryl Simons over 1 year ago

  Outstanding service. Everyone is always pleasant & eager to help you with whatever you require.

• 
  Cheryl Simons over 1 year ago

  Thank you Chris Paradiso and your team. You are wonderful people, and your services are excellent above all others! Thank you for your service and friendship.

• 
  Barbara Capuano over 1 year ago

  Paradiso Insurance helped me to change my insurance that resulted in savings. They are professional, knowledgeable, and caring about their customers and their community. I am so happy that I chose Paradiso Insurance.

• 
  Denise Bajorek over 1 year ago

  We were blown away by how fast you responded to provide a quote on auto, homeowners and umbrella products. Well done!!

• 
  Pavli Dashi over 1 year ago

  Highly recommended. Chris and his team have given me the best service with my insurance for home, auto, investments, life, and commercial. Thanks!

• 
  Robin Downey-Murphy over 1 year ago

  Mark always gets things done in a timely manner.

• 
  Gene Panciera over 1 year ago

  Chris and his staff are polite, efficient and do their best to assist customers. We have been customers of Paradiso Insurance for many years, and have always been treated with respect and with our best interest in mind. I would highly recommend Paradiso Insurance to handle insurance needs for my friends and family.

• 
  Mark Massaro over 1 year ago

  The staff at Paradiso insurance always have the customer's interest at heart. They are proactive with needed changes and necessary improvements to coverage, and look out for the customers when it comes to rates. I would highly recommend Paradiso to all my friends and family.

• 
  Rossina Petrova over 1 year ago

  Reasonably priced; very responsive and good customer service.

• 
  Laura John Whitmarsh over 1 year ago

  It was a good experience overall! My mom told me to call you guys and it was exactly as expected! Professional and quality service.

• 
  John Hourihan over 1 year ago

  Everyone is so nice. Whoever you talk with can always give you an answer! Great job done by all.

• 
  Todd Pucci over 1 year ago

  Great customer service!

• 
  Marco Sierra over 1 year ago

  It’s a joy to work with anyone in the Paradiso offices.

• 
  Gary Fallon over 1 year ago

  The staff at Paradiso is always responsive and pleasant. It's a pleasure doing business with company that genuinely cares about their customers.

• 
  Stacey Sayers almost 2 years ago

  Always easy to deal with, either by email or at my request via text. It's nice to see a customer service business that is keeping up with the times and making the experience a pleasurable one.

• 
  Wayne Wohllebe almost 2 years ago

  Chris, you and your staff are always helpful and on the ball for excellent service to us and your other customers.

• 
  Yvonne Thompson almost 2 years ago

  Highly responsive to customer needs.

• 
  Joseph Muldoon almost 2 years ago

  The folks at Paradiso are always looking out for our best interests behind the scenes. They always test the market to see what products give us the best coverage and value, both at annual renewal, and when anything changes, such as a new teen driver or a new vehicle. We truly feel they have their eye on the ball, so we are confident we have the best products without doing the tiresome research ourselves. They have the expertise to do it right. Thank you, Paradiso!

• 
  Peter Satkowski almost 2 years ago

  Fast friendly service always shopping to give us s better rate at renewal.

• 
  Robert Skoumal almost 2 years ago

  Always helpful, quick to respond, courteous and pleasure to work with! Appreciate your superior customer support and genuine appreciation in all you do at Paradiso Insurance, thanks to all of you!

• 
  William Roy almost 2 years ago

  Quick response for my insurance quote.

• 
  Gary McEwen almost 2 years ago

  Most importantly, you saved us a lot of money. Secondly, you were on top of everything we needed. Quick responses with all of our questions.

• 
  Jack Donmez almost 2 years ago

  You are all the time BEST! Thank you very much.

• 
  Donald Allen almost 2 years ago

  Taken good care of us. Chris personally called after our fire on the weekend to make sure everything was alright.

• 
  John Rossi almost 2 years ago

  Great customer service. Always there to help. Paradiso Insurance is Insurance for life.

• 
  Michael Recine almost 2 years ago

  Great customer service!! Helped out with all my flood insurance needs; best coverage in town.

• 
  David Lawson almost 2 years ago

  Fast response and great pricing. Lots of value for our insurance dollars.

• 
  Pam Colon almost 2 years ago

  Always available to discuss questions or concerns. Personalized service.

• 
  Arthur Westergren almost 2 years ago

  Found us a good deal on insurance and responded promptly to emails and phone calls.

• 
  Lisa Colombo almost 2 years ago

  Very friendly staff ready to answer our questions quickly.

• 
  Nolene Scranton almost 2 years ago

  The fact that I have real persons, whose names I know and who know me, is the most important plus. I also can rely on a response in short time, even if it needs more time to resolve an issue or question. Keep up the good work. We appreciate what you do for us!!

• 
  Darlene Mokrycki almost 2 years ago

  Great office with excellent service. Very helpful staff. Good price and excellent communication.

• 
  Robert Fellows almost 2 years ago

  In over 30 years of owning a car and owning a home and having to deal with insurance, I have never dealt with a such a respectful and courteous firm as yours. The customer service from your representatives is outstanding. I have always gotten my answers quickly, phone calls returned quickly, and they've always went out of their way to make sure that my coverage is the best as well as getting the best price that they can for me. I highly recommend your firm, and have been doing so since I was recommended. Furthermore, your patriotism and what you give back to the community and the care that you show is highly respectable, and I do admire that.

• 
  Cynthia Ostrowski almost 2 years ago

  Great company! Everyone is always ready to assist. Chris, you always have time to talk to me no matter how busy you are. Even Max comes out for a pet!

• 
  Elizabeth Kessler almost 2 years ago

  Someone always available to answer questions or assist us.

• 
  Marco Sierra almost 2 years ago

  I would recommend Paradiso Insurance to all of my friends and family. Very friendly and professional service as well as personable. Best rates I’ve found.

• 
  Shalom Haas almost 2 years ago

  Office is always courteous and answers all my questions and needs.

• 
  Linda Pratson almost 2 years ago

  Everyone has been very helpful and efficient!

• 
  Jim Catalina almost 2 years ago

  Overall great service.

• 
  June Schlaefer almost 2 years ago

  I have car insurance through Travelers and your office is the agent. I know if I have a problem (such as billing) I can call and feel very confident that my questions will be answered. So with that I thank you. -June

• 
  Edward Suttile almost 2 years ago

  Great customer service, and it's always a pleasure to speak to when I call.

• 
  Jack Provenzano almost 2 years ago

  The people that I have dealt with have given remarkable assistance.

• 
  Dee Ferry almost 2 years ago

  Great customer service! Always talk to a "real live voice!"

• 
  Christopher Tomm almost 2 years ago

  Awesome service and so friendly.

• 
  Nicholas Fusco almost 2 years ago

  You are a very good insurance company. Very helpful.

• 
  Gary Tasillo almost 2 years ago

  Your staff provides excellent customer service. Specifically helping my daughter on a Saturday with a insurance certificate for a new car purchase. It was her first time and I wanted her to handle the details about the insurance.

• 
  Vjollca Neti almost 2 years ago

  We think that the policy rate offering to us is worth it and, more importantly, the people working with you Chris are very nice, competent and always available.

• 
  Christopher Morianos almost 2 years ago

  Fast service.

• 
  Brian Macmaster almost 2 years ago

  Always available to answer questions.

• 
  David Rocha almost 2 years ago

  Chris, as a business owner, I always say no one will care for my business like I do. But you always make me feel like you care about my business' success and my protection as much as I do, and that means everything to me.

• 
  David Neal almost 2 years ago

  On our personal and commercial policies Paradiso Insurance improved our coverage, clearly explained everything, and walked us through issues when claims did occurr.

• 
  Linda Desantis almost 2 years ago

  Fast, personal response. If I have a quick question, I can just "drop in" and get my question answered. Staff is always willing to drop what they are doing to make sure my needs are addressed.

• 
  Marybeth Frayne almost 2 years ago

  You answered my questions thoroughly and responded in a short period of time. You also followed up with the adjuster when they didn’t reach out to me.

• 
  Genevieve Fenn almost 2 years ago

  Helped get the best coverage at a reasonable price. Always calling back when I leave a message. In a nutshell, very helpful.

• 
  Melanie Anthony almost 2 years ago

  The group of people at paradiso have been there for my family for over 4 years and have been amazing to work with throughout. The group has responded to any concerns we've had and has been able to find competitive rates for our insurance needs repeatedly to save us money. They are very knowledgeable in their work which saves us time as well since they can answer any questions we've ever had about our various policies. Thank you Paradiso!

• 
  Jeanne Paolini almost 2 years ago

  Great service and price.

• 
  Adam Zimmerman almost 2 years ago

  There is always someone available when I call to need to make changes to my policy. Very helpful and friendly. Always a quick turn around on making any changes or adding any new vehicles to my policy.

• 
  Carol Wilson almost 2 years ago

  Staff is always helpful and responsive to our business needs.

• 
  Joseph Padegimas almost 2 years ago

  When we have questions or a problem we get it taken care of the same day. The customer service is excellent. I also like how when rates change they shop for a better rate.

• 
  Jason Perry almost 2 years ago

  As a local Independent Insurance agent, the staff at Paradiso Insurance can shop around and get the best prices. As a small business owner, my business has benefited greatly from his emphasis on local networking.

• 
  Thomas Bertone almost 2 years ago

  Great service in a time when service is not high on many company's priority in this day and age. Call most company's and listen to a computer ask you 20 questions. Call Paradiso and speak to a human... THANK YOU!

• 
  John Bergeron almost 2 years ago

  Great experience. Wish all companies were this good.

• 
  Lucio Diloreto almost 2 years ago

  Always available to answer questions and quick with the return of quotes.

• 
  Holly Zwick almost 2 years ago

  Prompt replies via text! Informative. Great rates! Helpful!

• 
  Patrick Defrancesco almost 2 years ago

  High level customer service. We also respect and trust our agent, Mark Guasta.

• 
  Cory Bostick almost 2 years ago

  You shop my polices so I get the best prices.

• 
  Gary Brown almost 2 years ago

  You have been able to find us the best price around and that's what I like.

• 
  Lee Palardy almost 2 years ago

  Very professional staff, whenever I have a question I always get a friendly response! Keep up the good attitude and professionalism!

• 
  Lorin DaRos almost 2 years ago

  We feel very secure that all of our needs for both home and auto are always taken care of right away without us having to do the leg work. The personal touch is above and beyond anyone's expectations.

• 
  John Gulioso almost 2 years ago

  Timely and professional service!

• 
  Keisha Hoar almost 2 years ago

  We love working with everyone at Paradiso. All of our questions are always answered promptly and courteously. They also answer the questions we hadn't thought of yet!

• 
  Heather McManus almost 2 years ago

  Always quick to respond to questions and concerns, and looking out for lower insurance rates for my family.

• 
  Bruce Palin almost 2 years ago

  You were honest and truthful and helpful in resolving any issues that we had along the way.

• 
  Kevin Strout almost 2 years ago

  You always respond quickly to questions or concerns.

• 
  Robert Butler almost 2 years ago

  I have been doing business with Paradiso Insurance for years and wouldn't change anything. They are over the top when it comes to customer service with a professional staff. They continue to make you feel like your actually someone, and not just number! Every renewal I am contacted by friendly staff and get new quotes to see if I can save money.

• 
  Joseph Caneen almost 2 years ago

  Local shop staffed by hometown professionals makes me a happy driver. Thanks guys!

• 
  Patricia Bessette almost 2 years ago

  No problems with insurance. People who work for you are nice to deal with, as are you.

• 
  Jeffrey Lambert almost 2 years ago

  Great personal attention, assuring that best interests are sought.

• 
  David Burstein almost 2 years ago

  Competitive pricing and good customer service... always following up with insureds and calling back quickly with answers and quotes.

• 
  Jonathon Campo almost 2 years ago

  My agent was very personable and helped me find the best policy for me. I had used another agency in town and they took my business for granted and stuck me with an overpriced policy, took phone calls while meeting with me, etc. Plus the P's just a great and respected family.

• 
  Constantine Stango almost 2 years ago

  When you have a better deal for us we have confidence you will let us know, as you have done in previous transactions. Thanks, Tino and Kim

• 
  Jennifer Faienza almost 2 years ago

  When I call Paradiso Insurance I feel I’m given the utmost service. The staff is knowledgeable, customer friendly and responds to my needs in a timely manner. I wouldn’t trust anyone else with my insurance needs!

• 
  Frederick Levesque almost 2 years ago

  Great customer service! You always go above and beyond to help us out.

• 
  Maria Lopez almost 2 years ago

  I texted Mark and had an answer within minutes. My car was insured immediately.

• 
  Mandy Fisher almost 2 years ago

  I feel like the advice I receive is genuine and good. And I know you’d do the same for anyone I recommended to you.

• 
  Tony Spallacci almost 2 years ago

  It's always a personal experience with you. You folks make business easy.

• 
  Carolee Lamarre almost 2 years ago

  Being local and friendly is very important to me. Whenever I stop in, no matter how busy they are, everyone stops what they are doing and says hi! If the person you need is in the middle of something (Hilliary) she will always stop and take care of me. And of course all the good things you are doing for the community! And don't forget those great rates that I got on my car and renters insurance!!

• 
  Maureen Eaton almost 2 years ago

  You found us the correct insurance for us personally and have always been there if we have had questions.

• 
  Bruce Gross almost 2 years ago

  Thank you for all u do. You go way above and beyond. VERY friendly service and advice. Would highly recommend to others.

• 
  Ruth Law almost 2 years ago

  Good customer service.

• 
  Paige Meyers almost 2 years ago

  Any problem has been fixed with no hassle. Customer support is phenomenal. Someone answers the phone every time we call. Best insurance agency I have ever dealt with in 40 years.

• 
  Craig Babson-Smith almost 2 years ago

  I am very happy with the staff that you've assembled at Paradiso insurance. They are courteous, respectful and diligent. That goes a long way.

• 
  Walker Greeno almost 2 years ago

  We have been a commercial client for 9 years now and have had excellent customer service the entire time. Day, night or weekend, Paradiso has been there for us.

• 
  Luis Arboleda almost 2 years ago

  Great customer service and everything was explained properly to me no surprises.

• 
  Timothy Cromwell almost 2 years ago

  Saved me on Car and Homeowners Insurance plus it helps to like the folks you work with. Chris Paradiso is a class act.

• 
  Cathy Bradway almost 2 years ago

  Customer service is excellent. Any issues are always quickly resolved when you ask for help.

• 
  Andrew Coleman almost 2 years ago

  Very knowledgeable with home and auto policies. They are always looking to save customers money on policies while providing excellent customer service.

• 
  Diane Brand almost 2 years ago

  Always a pleasure to deal with and fast responses.

• 
  Emil Santia almost 2 years ago

  Very helpful an thorough insurance agent, and I would recommend them to anyone who needs insurance

• 
  Thomas Green almost 2 years ago

  Very courteous and pleasant to deal with. Took care of my needs promptly. Hillary did a great job!

• 
  Mark George almost 2 years ago

  Highly recommend Paradiso Insurance, they are very helpful, responsive and a pleasure to work with.

• 
  Shauna Pinkham almost 2 years ago

  Attention to detail...just as simple as shooting out a call to check in and make sure we haven't made any changes to adjust our plan. It's much appreciated!

• 
  Fred Leone almost 2 years ago

  You are simply the best around and try to get me the best rates every renewal.

• 
  Ross Davis almost 2 years ago

  A very helpful insurance company.

• 
  Kathleen Fisher almost 2 years ago

  I have been very satisfied with the service provided by Paradiso Insurance.

• 
  Brooke DeLorge almost 2 years ago

  Tanya is awesome and always makes sure i’m happy and satisfied, and all my questions have been answered right away.

• 
  Peter Alder almost 2 years ago

  I have found all aspects of your services Excellent

• 
  Patricia Luetjan almost 2 years ago

  You are always fast and accurate with my COI requests!

• 
  Divino Dacunha almost 2 years ago

  Hi Chris , thanks for professional expertise on my insurances needs, I couldn't more happier.

• 
  Salvatore Cantone almost 2 years ago

  Great customer service.

• 
  Evelyn Cortes almost 2 years ago

  Very good rates on my insurance.

• 
  Michelle Grasseschi almost 2 years ago

  Nothing is ever perfect, but the entire staff's ability to correct any issues that arise from time to time with complete professionalism and a smile has won me over as client. They have and will continue to receive all my business.

• 
  Anthony Bochicchio almost 2 years ago

  We have been customers of Paradiso Insurance since it's inception. They handle all our insurance needs. We have always been extremely happy with everything they do for us. We would recommend them wholeheartedly for any insurance related needs you may have.

• 
  Diane Dungey almost 2 years ago

  We have found Paradiso Insurance has always met our insurance needs over the years. Customer service, very friendly, and knowledgeable.

• 
  Donna Adams almost 2 years ago

  Great service, and very knowledgeable!

• 
  Jeff Cavar almost 2 years ago

  Exceptional customer service.

• 
  Steve Briggs almost 2 years ago

  You answer you cell phone when I call you or get back to me. In this day and age, I appreciate when you can get that kind of direct service.

• 
  Sue Cook almost 2 years ago

  Your customer service has been awesome. Your staff has been very accommodating and helpful when there has been questions. They are also very professional.

• 
  Bryan Frinhani almost 2 years ago

  Very accommodating and friendly staff.

• 
  Klodjan Baho almost 2 years ago

  You guys always call me couple months ahead to let me know that my renewal is due. I always get a response back if I call when you guys are busy. And every year you guys check out how to lower my insurance and raise coverage. Keep up the good work and thanks for your service Thank you.

• 
  Alice Houston almost 2 years ago

  You spoke intelligently to my office assistant who was taking care of my affairs when i was traveling.

• 
  Carl Impelluso almost 2 years ago

  You always put the customers needs and interest first as well as keep me informed.

• 
  Jose Campos almost 2 years ago

  I've been going to Paradiso Insurance for years and they have always provided the most attentive and responsive customer service and the best coverage policy options available at competitive prices. I've been told by friends how much they pay for their insurance policies and it just reinforces the fact that I don't think there are too many better options than Paradiso Insurance's offerings!

• 
  Kimberly Hockla almost 2 years ago

  We have always had great customer service with Paradiso Insurance whenever we have had questions or have needed to make changes to our policies.

• 
  Rena Jacobs almost 2 years ago

  Wonderful customer service. Feels like working with family.

• 
  Dean Bourbeau almost 2 years ago

  Always helpful on the phone. I call frequently with annoying questions.

• 
  Nicholas Klecak almost 2 years ago

  Super convenient and always very helpful ! The Klecak family has been doing business with both your insurance and your law firm for years now, and it is always a pleasure to know that we have the BEST in our corner!

• 
  Ivelisse Henry almost 2 years ago

  You’ve shopped around for us to find the best deal.

• 
  John Grimaldi almost 2 years ago

  Always helpful and friendly! Works to keep rates as low as possible.

• 
  Nina Nguyen almost 2 years ago

  Great customer service!

• 
  Matthew Guasta almost 2 years ago

  Paradiso Insurance throws great parties.

• 
  Michael Sypher almost 2 years ago

  You were able to find us homeowner's insurance at a time when we were not able to find any due to two unforeseeable claims (hot water tank burst & burglary) we were forced to make against our previous policy.

• 
  Sherry Strickland almost 2 years ago

  Paradiso Insurance was very helpful and always has been in the past. That is why I continue to go back to them.

• 
  Jon Becker almost 2 years ago

  Always helpful and friendly when dealing with staff.

• 
  Lisa Montgomery almost 2 years ago

  You were able to give me a quote quickly and your representatives were kind and courteous. (And you saved me money!)

• 
  Molly Anderson almost 2 years ago

  Everyone in the office knows what they are doing! And you are all SO sweet, and personable! That's something I truly cherish and appreciate!! Thank you for taking wonderful care of me!

• 
  Reanna Goodreau about 2 years ago

  Staff is friendly and helpful when I call or email. I feel that I'm getting honest answers and advice.

• 
  Walter Gill about 2 years ago

  We appreciate your fast markdown on our drivers discount made to our account for taking the senior driving test. That was so quick. Thanks very much..

• 
  Lisa Graves about 2 years ago

  Great follow through and quick service. Love Dori!

• 
  Tina Mihaliak about 2 years ago

  Friendly and professional .

• 
  Patrick Soucy about 2 years ago

  Always able to help with any of our insurance needs quickly and efficiently. Takes a lot of stress off us.

• 
  Louis Soteriou about 2 years ago

  Paradiso Insurance's customer service is second to none.

• 
  David Gerson about 2 years ago

  Great response when we needed help with coverage for major water damage.

• 
  Andre Garant about 2 years ago

  You have amazing customer service! People like Dori are fantastic to work with!

• 
  George Melnick about 2 years ago

  Saved us money from our previous policy.

• 
  Anabela Xavier about 2 years ago

  Superb customer service, each and every time, with all their staff! Comparison quotes are run for you sometimes without you even requesting it--so you can always be an informed consumer! Trustworthy, fantastic staff and fast, reliable service!

• 
  Gary Kendrick about 2 years ago

  Whenever we call everyone is glad to help us; no one at Paradiso ever seems to be having a bad day.

• 
  Lynzie-Rose Koutsopoulos about 2 years ago

  The customer service is wonderful! I deal and speak with Hillary a lot, and she is very helpful. I don’t plan on switching insurance, because I can always count on Paradiso Insurance to take care of everything.

• 
  John Cepiel about 2 years ago

  I appreciated the picnic that Paradiso offered in the summer, and I appreciate the little details like remembering my birthday and other things that make it personal. Thank you, Helena

• 
  Anne Janiak about 2 years ago

  Best run office I have ever seen. Helpful beyond expectation.

• 
  Antje Jacobs-Ultee about 2 years ago

  Very helpful.

• 
  Lori Giedraitis about 2 years ago

  Very competent and always there when I have a question!!!

• 
  Juanita Hart about 2 years ago

  Extremely helpful .

• 
  Benjamin Hecker about 2 years ago

  Very welcoming with letters, and they meet all my needs for my apartment insurance.

• 
  Marilyn Rothman about 2 years ago

  Stephanie and her team are always knowledgeable, professional, quick to respond and fun to work with! - Colleen Riggott at Rothman Real Estate, LLC