Kelsey BrenneisenInsurance Agent

103 S Commercial St, Centralia, IL 62801, USA
77 Reviews

BriteBee Agent Confidence Score:

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93 out of 100
Experience 4.2
Value 5.0
Location 3.7
Ratings 5.0

About Kelsey Brenneisen: Kelsey

Companies represented: Western Mutual Insurance Group, Auto-Owners Insurance, Liberty Mutual Insurance, The Hartford, Markel First Comp, Mercury Insurance Group, Foremost Insurance, MetLife, Progressive, Safeco, The Travelers Companies

Languages spoken:

Licensed in: Illinois, Missouri

Insurance Products Offered

  • Recreation
  • Commercial Property
  • Boat
  • Motorcycle
  • Classic Car
  • Renters
  • Specialty
  • Commercial Auto
  • Workers Comp
  • Contractor
  • commercial
  • Business
  • Mobile Home
  • General Liability
  • Life
  • Auto
  • Home

Reasons To Consider Kelsey Brenneisen For Business Insurance

  • In business over 15 years
  • Insured over 90 businesses
  • Expert in 9 lines of business insurance
  • AAA Better Business Bureau Rated


  • Charles Schulte 8 months ago

    Very prompt when responding to a need or have a question about something.

  • Brooke Paulsmeyer 8 months ago

    Quick response and great customer service. My policy was paid for and signed in a few days- very easy.

  • Douglas Gormann 8 months ago

    Thank you Kelsey for the exceptional service you provide us! It is nice to know that I only need to send one text or make one phone call to address all of my insurance needs!! Alcorn Insurance for the win!

  • Anthony McCraw 8 months ago

    You folks treat me like family not just a customer

  • Julie Boltz 8 months ago

    I always know that if I have a question or concern, Alcorn Insurance will get me my answer or deal with my problem in a timely manner. I also like knowing my agent is local and part of the community.

  • Dale Queen 8 months ago

    The personal touch you all provide and how well you handle our insurance needs!

  • Dexter Johnson 8 months ago

    Being patient with us, while we navigate the hoops on our end. And surpassing our existing auto coverage, while also making it affordable.

  • Barb Albert 8 months ago

    Always attentive to our ever changing needs! Always responds to our questions quickly!

  • Roberto Enriquez 9 months ago

    Great info when I need thank you

  • Kathy Shaw 9 months ago

    You've always taken care of any needs we've had for the 20+ years we have been insured through Alcorn. Prompt in taking care of claims. Your prices have always been lower when we've looked elsewhere. Very pleased with Alcorn's!!

  • Rhonda Taylor 10 months ago

    They're very easy to work with and prompt service.

  • Lawrence Cassell 10 months ago

    Always quick Service and rapid response to questions. Very personable and easy to get along with/

  • Michael Gettinger 10 months ago

    We recommend you all the time... you have always taken care of anything we need in a very timely manner and we appreciate that!

  • Don Holland 10 months ago

    I think the people in your office are very nice and willing to help a customer.

  • Mark Woolbright 10 months ago

    They're always looking out for my best interest and shopping for coverage so I do not have to on my own.

  • Kevin Morris 10 months ago

    It is to know whenever we buy or sell a vehicle one quick call to you and we’re done!

  • Michael Fowler 11 months ago

    Kelsey has been very proactive in checking different options for me and making sure I'm as informed as possible to make the best decision. Thanks!

  • Kimberly Torres 11 months ago

    Anytime I have a question there is someone always there and willing to answer it! Great customer service!!!!!

  • Yusuf Abdi 11 months ago

    Great company to work with. They go the extra mile to make sure you are satisfied. Highly recommended. Always there for you when needed.

  • Mitzi Masterson 11 months ago

    Have had them for many years. Very reliable people. They have never let me down. Would recommend them to anyone. Love christine.

  • mark lambert 11 months ago

    Great agency great staff. If you have a claim they work for you and get it resolved quickly. I highly recommend them.

  • David Schulte 11 months ago

    Very helpful and concerned with taking care of customers!

  • AJ Haley 11 months ago

    Easy to deal with. Competitive rates.

  • Steve Holstrom 11 months ago

    The very first week having Alcorn Insurance you saved me hundreds per year off my expensive policy.

  • Georgia Lambert 12 months ago

    If we had a problem, it was always taken care of very swiftly and no hassles.

  • Joab Allen about 1 year ago

    Kelsey, you are great to work with...

  • Joseph Border about 1 year ago

    I find Alcorn Insurance Agency to be very professional, knowledgeable, but above all they do NOT treat you as just another number or another premium. They greet us as a friend and care for us as family. They constantly strive to ensure we have the best coverage for our budget, and claims are handled quickly and efficiently. To do business anywhere else is risky, because you never know what your getting. With the Alcorn Agency, you are always well informed and kept up on changes that could effect your coverage. The most trustworthy agents we have ever worked with.

  • Gary Farthing about 1 year ago

    Alcorn Insurance was there when needed, and helped us through our storm damage claim.

  • Patty Williams about 1 year ago

    Always take care of my claims efficiently without question. Office staff is friendly

  • Happy Singh about 1 year ago

    One of the best agents I've worked with recently. Flawless work. They care for us like it's there problem. Which is what every business is in needs. Someone who cares. Chase is one of the best out there.

  • Al Haley about 1 year ago

    Always there when needed. Thanks

  • Elaine Baker about 1 year ago

    Anytime I have any questions your agency always get back right away with the answer. Always so helpful in everything we need.

  • Anthony McCraw about 1 year ago

    Chase and his staff and family are wonderful people to work with

  • Tiffany Duncan about 1 year ago

    Great customer service, especially in an emergency.

  • Henry Rolfe over 1 year ago

    Personal interaction with your client. Consistently seeking new ways to save my company money. Agency owner offers tips and suggestions that will help us during our growth period. Very progressive agency.

  • Larry Foster over 1 year ago

    I've been with Alcorn Insurance for many years. They take care of business in a prompt way. They're very polite and professional.

  • Alan Auld over 1 year ago

    Always there for me, Scott, Christina, is always on top of things and respond to my business and personal needs.

  • Kim Booth over 1 year ago

    Alcorn Insurance is one of the best places around! They go above and beyond to help others get insurance and talk about what options there are.

  • Robert Brenneisen over 1 year ago

    Awesome group of individuals!

  • Marie Miller over 1 year ago


  • Michael Goostree over 1 year ago

    Saved us money . Always helpful . Always answers our questions completely .

  • Michael Gherardini over 1 year ago

    Everyone is efficient, knowledgeable, friendly, and always willing to help!

  • Dawn Fenton over 1 year ago

    Always have my best interest in mind when doing my policies.

  • Michael Kracht over 1 year ago

    Well.....fortunately we have never had a claim so ............hopefully, if we do you will be there to help us!! Always friendly and cooperative if we have a question or need to add or remove items from our insurance policy.

  • Gordon Sonmezler over 1 year ago

    Love the service, and how I always get an answered call when I call. I do need a faster calculated down payment when adding equipment so I know exactly when and how much each equipment will cost at the add on point. Everything else is going great. Thanks for the great service.

  • Gary Farthing over 1 year ago

    Excellent customer service when we had storm damage.

  • Patty Williams over 1 year ago

    Great, efficient service. Whenever I've had a policy issue or claim, they have been handled very quickly. Very friendly staff.

  • Douglas Gormann over 1 year ago

    Kelsey at Alcorn Insurance is a stellar insurance agent! She always promptly responds to any request that I have. I am confident they have my family’s best interest at heart, and their level of knowledge in the insurance industry is second to none. Thanks for all you do for the Gormanns and our community Alcorn Insurance!

  • Lonnie Nelson over 1 year ago

    They're always ready to help with any problems or questions. Alcorn Insurance has been our family insurance for many years and hopefully for many more years to come.

  • Gregory Jones over 1 year ago

    Know the owner and believe he has given the best value for my money.

  • Charles Schulte over 1 year ago

    They're friendly and helpful each time I need paperwork, I call, or have a question.

  • Mark Styninger over 1 year ago

    Always very accommodating. Anytime I need something, I just email Chris and she takes care of it. I was a little concerned about not having my agent in the community which I live, but this has not been an issue.

  • Danny Stover almost 2 years ago

    all good and efficient

  • Daniel Grajeda almost 2 years ago

    I've been provided with very helpful services and insurance at a great price.

  • Anthony Hatfield almost 2 years ago

    Kelsey actually reached out to us and she worked fast to get us a quote and get us on the road very quickly. She was kind, considerate, and knowledgeable. We will continue to use her with all our insurance needs.

  • Marty Palmer almost 2 years ago

    When I showed you what I needed for insurance you gave me a quote for exactly what I asked for. You were polite courteous and patient with me while I looked for other quotes.

  • Arkez Phillips almost 2 years ago

    Alcorn offers excellent customer service.

  • Iryna Shyshkina almost 2 years ago

    Everything is really fast. We like working with you guys

  • Maggie Colby almost 2 years ago

    Your prompt response to all our needs. Chase has been available to assist with all our questions and needs.

  • Rebecca Castellari almost 2 years ago

    Very helpful in answering all my questions and I have had many.

  • Jay Shezoy almost 2 years ago

    My agent is very nice person. I can text Kelsey if i need anything and she'll get it ready for me without calling her which is pretty convenient. Thanks ! :D

  • Courtney Queen about 2 years ago

    I was able to handle everything on the phone and email and did not have to even come to the office. It was very easy and affordable. I would recommend this agency

  • John Carrico about 2 years ago

    Chase went out of his way even outside of office hours to get things set up for our company. He made my company his priority. Thank you.

  • Judy Luer about 2 years ago

    I have always received good service when contacting you. It's nice to know that you are there.

  • Brad Goewey about 2 years ago

    Great people and great service, very prompt in getting everything set up for us.

  • Gary Hall about 2 years ago


  • Joyce White about 2 years ago

    We have been with Alcorn Insurance for many years. They have treated us fairly on all our claims. I would recommend Alcorn Insurance to all our friends.

  • Emily Kracht about 2 years ago

    I have had nothing but a great experience with Alcorn Insurance. They hold both my personal and business accounts and are always available to answer any questions I have as both a homeowner and business owner.

  • Esty Garland about 2 years ago

    very easy to contact . Always very helpful and knowledgable.

  • David Jack about 2 years ago

    We liked that our policies were explained in detail of what we were receiving and that we feel comfortable to contact you anytime with any any questions!

  • Ural Copple about 2 years ago

    Your promptness in taking care of our needs, and always able to answer questions

  • Lanny Kiper Jr about 2 years ago

    You have provided quick, easy, and dependable services so far!

  • Lisa Sligar about 2 years ago

    Chris is ALWAYS available to help me with any questions or concerns I may have!! Customer service is so important and Chris makes it look easy!!

  • Jerry Priar about 2 years ago

    Been with Alcorn agency for25 years. Excellent service.No worries about my insurance needs.

  • Mitzi Masterson about 2 years ago

    Always taken care of in a fast and friendly manner

  • Georgia Lambert about 2 years ago

    We're treated very well. Have never had a problem with any claim. Would recommend you highly.

  • Mark Styninger about 2 years ago

    I have had my business insurance with Alcorn Agency for a number of years now. The rates are always competitive and the service is great. If I ever need anything, I call or email Chris and it is done quick and efficiently. Mark Styninger

Have you purchased insurance from this agent before?

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Verified Agent

77 Reviews

Agent's Business Hours

  • Monday 7:00 AM – 4:30 PM
  • Tuesday 7:00 AM – 4:30 PM
  • Wednesday 7:00 AM – 4:30 PM
  • Thursday 7:00 AM – 4:30 PM
  • Friday 8:00 AM – 12:00 PM
  • Saturday Closed
  • Sunday Closed

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