About Jennifer Hahnemann: Jenni began her career in insurance as an underwriter and rating specialist for Crum & Forster in 1979. A few years later, she joined the team at Jewelers Mutual in Wisconsin and worked for many years as an underwriter and then Customer Relations Supervisor. In her position there, Jenni developed a deep understanding of the unique needs of the jeweler not only from an underwriters standpoint, but also as a service representative. In these positions, she helped design creative customer service programs and solutions that many of our clients still enjoy today. In 2017, her path took her to Clockwork Insurance where she has been a valuable asset to our Account Management team ever since. Jenni uses her past experience and deep desire to provide top-notch customer service to all of our commercial clients here at the agency everyday
Companies represented: Jewelers Mutual Insurance Company, Berkley, AXA Art
Languages spoken: English
Licensed in: ARKANSAS, INDIANA, LOUISIANA, MISSISSIPPI, OKLAHOMA, TENNESSEE, TEXAS
Specialty Areas
- personal-jewelry
- fine-arts
- jewelers-block-insurance
Insurance Products Offered
- auto-insurance
- homeowners-insurance
- flood-insurance
- commercial-property
- collections
- fine-arts-insurance
- personal-jewelry-insurance
- jewelers-block-insurance
Reviews
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Keith Miller 4 months ago
Great service!!
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Jennifer Melancon 4 months ago
#1 Knowledge of what coverages a jeweler should have. #1 Knowledge of Jewelers Mutual Coverages #1 Knowledge of loss prevention process #1 Responsiveness
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Keith Dufour 4 months ago
The best rates and customer service in town. Truly experts in their field whom I've been with for 10 years.
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Sissy Jones 4 months ago
Mark knows exactly how to provide exceptional service to his customers. If you call or email him or anyone in the company they are quick to respond and always with a happy greeting because they truly care. Thank you everyone at Clockwork! All of you make the difference in making us feel like family.
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Michelle Gallodoro 5 months ago
The staff at Clockwork Ins. has always worked to provide the most inclusive/cost efficient insurance for our company. We are explained what is covered and offered options to modify coverage to better serve our needs. Questions and concerns are always promptly researched and answered. We look forward to many more years working with Clockwork.
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Jack Sutton 5 months ago
Clockwork Insurance always provides timely,, knowledgeable and friendly service!
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Cindy Vick 5 months ago
Mark and everyone at Clockwork has always been extremely helpful and have gone above and beyond to make sure we are taken care of.
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Diann High 5 months ago
Mark is always helpful and available to answer my insurance and security questions. And Jennifer is always so helpful when it comes to policy changes and paperwork! Their customer service is phenomenal.
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James Reisig 5 months ago
Everyone at Clockwork always searches the entire industry to get me the best policies at the best prices, and it's greatly appreciated.
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Jack Sutton 5 months ago
I always receive a quick response from a knowledgeable and friendly staff. A family owned and operated business that truly treats you like you're family!
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Julie Murray 5 months ago
Mark Dufour truly takes great care of me!
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Stan Soltis 5 months ago
Easy to work with and answers all questions.
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Jason Broom 5 months ago
Always there when I need assistance. Thank you!
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Steve Pagan 5 months ago
THEY MAKE SURE WE GET OUR POLICY IN PLACE ON TIME AND EXPLAIN THE COVERAGES AND OPTIONS
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Shannon Preston 5 months ago
Clockwork insurance is there for you when you need them, and they look out for you.
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Kelly Newton 5 months ago
Honestly, you provide insight and related coverage that can not be duplicated. Your personal touch also gives us the feeling that you’re on our team and that you understand the world we live in. That’s super important to us. Your product fits our needs and we’re able to do our jobs without the extra worries that come with our industry today. We appreciate you.
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Michael Merchant 6 months ago
Outstanding service. Few years ago Package was lost, the reimbursement check from Jewelers Mutual arrived so fast that I was pleasantly surprised. A reputable company to be with is a TOTAL PEACE OF MIND Jewelers Mutual is HIGHLY RATED and a trusted partner in Jewelry Business. Also thanks for having professional and courteous and helpful agents like Clock Work Insurance, and Mike Morrissey in particular.
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Jim Cash 6 months ago
Great service and great recommendations! They are always just a phone call away.
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Jim Magee 6 months ago
You all make it easy to renew. I also feel you know me as a customer, a person, not a number. Your coverage fits my situation and is changeable as the years go by.
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Jack Morrissey 8 months ago
Great people! Extremely knowledgeable and quick to respond and answer questions. We feel well protected now that we are with Clockwork Insurance Services.
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Let us know what you thought:
Charlotte has always been terrific to work with. She sits with me every year and explains every aspect of my policy. I love working with Charlotte and her husband Mark!!!