About Kyle Smith: Father / Coach / Detroit Sports Fan / Business OwnerAs a devoted family man, I enjoy spending quality time with Amor and our three children Alivia, Ella and Tyson. I also have coached youth sports for many years. When I’m not attending our children’s many activities, I also enjoy traveling. As an avid Detroit sports fan you may find me at a game or two. After studying finance and marketing at Bluffton University, I began a career in the insurance industry in 1999. As a lifelong resident of Tiffin, I feel it’s very important for our business to give back to our community. We support many charities, organizations and institutions in the surrounding area including; local schools and universities, First Step, youth sports, YMCA, Shop With A Cop, Officer Phil, American Cancer Society, F.A.C.T and Strike Out Cancer to name just a few. As an insurance agency owner, it’s a pleasure to serve our clients and to be there for them when they need us the most.

Companies represented: Progressive,Travelers,Safeco,Liberty Mutual,Celina,Donegal,Wayne,Hagerty,West Bend,Medical Mutual,Aetna,Mutual of Omaha,Voya,Prudential,Grange,Anthem,ASI

Languages spoken: English

Licensed in: OHIO

Specialty Areas

  • personal-lines-and-mid-market-commercial

Insurance Products Offered

  • Business
  • Renters
  • Motorcycle
  • Boat
  • Health
  • Life
  • Home
  • car
  • Auto

Reviews


  • Autumn Knisely 5 months ago

    Lindsey is always willing to look around for the best rates and discounts and is there to answer any questions I may have. She's saved me a lot of money over the past couple of years!

  • Eric Lawson 6 months ago

    Lindsey helped me adjust my policy so it would fit in my budget.

  • Kristina Sullivan 6 months ago

    Fast responses, extremely friendly and helpful staff

  • Romena Moorjani 6 months ago

    The service we received was excellent. As busy clients, we do not have time to gather data and make several calls to people . But Kyle was so kind and efficient. We gathered all important information and submitted it to him. Then the rest he took care of. Even to cancel our previous insurance carrier and have this insurance as our current policy. Thank you very much!!!

  • Marcus Conti 7 months ago

    Lindsey found us the best auto and home policy that fit our needs for the best price. Lindsey was able to save us about $800 from my previous agent with better coverage. She was also able to find a policy that included roadside assistance which my previous auto coverage policy did not offer. Lindsey was very professional and friendly.

  • Nicki Reis 7 months ago

    Kyle Smith is great to work with. He is very patient and is willing to go the extra mile for you! Great Job!

  • Joyce Brown 8 months ago

    Kyle has really helped us find the best investments to help us. And he helped me to begin my retirement.

  • Kari Bottoms 8 months ago

    We recently moved to Tiffin and in the process of purchasing a home needed a home insurance quote quick. I completed an inquiry online one night and early the next morning I was messaged by Lindsey following up on my quote. I also received several messages from Kyle Smith and have had many pleasant interactions with both. The quotes I received had lower premiums for more coverage than we have had with previous companies. The customer service is amazing they really seem to care, which I love in a day and time when that often seems so rare.

  • Bev Hemmerly 8 months ago

    Always good service. And Karen always makes sure you get the best rates.

  • Lynn Hannigan 8 months ago

    Would highly recommend Roger Smith Insurance. Prices have always been really good but more important is they are always so helpful with any questions you might have!

  • Steve Perkins 8 months ago

    You found us some good rates on our Condo Insurance and car insurance. We have not needed to process any claims fortunately, so I don't have feed back on claims at this time.

  • Scott Gavorski 9 months ago

    very prompt in responding to questions

  • Thomas Gernert 9 months ago

    Good price for good coverage and your attentive, kind service.

  • John Leary 9 months ago

    Great customer service and quick service as well. Very friendly staff

  • Carl Taylor 9 months ago

    Staff are always friendly and ready to help in anyway.

  • Darci Harrison 9 months ago

    Every time I have required assistance, my communications have been welcomed in a very friendly manner. My issues/questions/needs are always addressed in a timely fashion.

  • Judith Travis 9 months ago

    Our agent has always been available for questions, changes, & any services we may need. Would suggest her to anyone needing insurance.

  • Chad Dewald 9 months ago

    Roger Smith is always actively making sure our insurance rates are as low as possible.

  • Kelly Myers 9 months ago

    Lindsey is so knowledgeable and goes out of her way to keep me updated on my policies. She is always quick to respond and very polite!

  • Sandra Gilliland 10 months ago

    As always, I have nothing but good things to say about the Roger Smith Insurance Agency. Their customer service is the best, and if I have any questions, they take the time to explain my concerns. I do tell others that are looking for a good insurance company that they cannot go wrong with this company.

  • Joshua Reed 10 months ago

    Kyle was amazing! I was so stressed with purchasing my first home, everyone other quote I had received was so much more than the estimated given to me from the Lender. Kyle was amazing and was able to easily meet that quote and exceeding all of my expectations. I will continue my business with Kyle, as we intend on making the switch with auto insurance once we are moved and settled into our home.

  • John Bloomfield 10 months ago

    Best pricing

  • Glenn Lamb 10 months ago

    Followed up on all our questions and a great rate

  • John Walter 11 months ago

    You've always been there if we have any questions or problems and you help us out with friendly and efficient service..

  • Timothy Hopple 11 months ago

    Prompt response to my message, and very friendly and knowledgeable!!

  • David Shelton 11 months ago

    Very friendly and efficient staff!

  • Andrew Depinet 11 months ago

    Great customer service! Karen has always been there when I needed her!

  • Ken Sayre 11 months ago

    Your company does a fantastic job of keeping up with customers policies and what they may be lacking and not realize it. We now have an umbrella policy which makes us feel more secure. Six months ago, that did not even enter our thinking. Way to go.

  • Autumn Knisely 11 months ago

    Lindsey is always very helpful when I have questions about my policy and always stays on top of things to get me the best insurance for the least money. Thank you!

  • Ryan Price 11 months ago

    You have taken great care of our insurance needs and continue to keep us with competitive rates Thank you

  • Suzanne Hawkins 11 months ago

    We stopped in with a quick question and they always find the time to explain our options to us !! we have the up most confidence in them which is obvious with our 25 plus years as one of their customers!!

  • Sunshine Wildman about 1 year ago

    After 5 different quotes for homeowners insurance no other places could come close to roger smith!

  • Donald Tusing about 1 year ago

    The staff is professional but friendly. Thanks.

  • Ruth Callihan about 1 year ago

    Lindsey has always been quick to respond, found me the best quotes and coverage and resolve any issues I've ever had.

  • Katie Lang about 1 year ago

    The customer service was excellent! The agent was very helpful and provided a quote very quickly. I had the coverage I needed completed in about half an hour from my initial call.

  • Charles Bailey about 1 year ago

    respect and freindliness

  • Girish Singhal about 1 year ago

    Professional Service, attached links to make things easier for me, timely help.

  • Bill Fitch about 1 year ago

    Even though we have no claims or issues, you keep in contact to make sure all is fine with us and our Liability insurance..

  • Tyler Crapo about 1 year ago

    An extremely friendly staff and they are always willing to work for what is best for the customer and their needs/financial situation rather than what gets them the biggest pay out.

  • Greg Carpenter about 1 year ago

    Roger Smith increased our coverages and decreased our premiums and deductibles. I couldn’t ask for more.

  • Larry Dorsey about 1 year ago

    great customer service..respond to questions promptly.

  • Nancy Ferguson about 1 year ago

    Karen is always so helpful in answering my questions and concerns. The whole staff is very welcoming and courteous.

  • Brett McClure about 1 year ago

    Roger smith helped when we had wind/hail damage two a few of our properties roof. We received the expected outcome and were satisfied with the claims process.

  • Charlene Gosche about 1 year ago

    When ever I needed help with a claim or anything else. I have always had great servie.

  • Nathan Harshman about 1 year ago

    Great deal and excellent service.

  • Bev Hemmerly about 1 year ago

    You always do a great job. Keep doing what you are doing. All of the staff in that office are wonderful.

  • Ryan Hager about 1 year ago

    Quick and helpful.

  • Carl Taylor about 1 year ago

    Office staff are wonderful! Very helpful and super nice. Office is always very helpful and continue to look out for our best insurance options. You are in the best hands!!

  • Diana Diels about 1 year ago

    You were personable right from the start when I received my quote, and you got back with me very quickly as you professionally explained the policys and answered my questions. My son referred me to you because he gets great service from you.

  • Michael Tippin about 1 year ago

    Always answers my questions prompt and thorough, they do an excellent job for me making my premium payments hassle free with auto deduct.

  • Nicole Raitz over 1 year ago

    When I needed to get insurance the associate that helped me made it very easy and understanding...then I needed a sr added to my policy and emailed to me and it was done right away...ty for all ur help

  • Sandra Gilliland over 1 year ago

    Staff always very friendly and helpful. Requested changes have always been made in a timely manner. Any questions have always been explained in a way that i can understand.

  • Steve Jozwiak over 1 year ago

    Hi. I sent a friend in to Lindsey and she saved $300 on her insurance. She was very impressed with the service and how nice Lindsey was. Thank you !

  • John Bloomfield over 1 year ago

    Unbeatable prices

  • Aigool Zhumasheva over 1 year ago

    Thank you Karen and Kyle!! I love that I am able to speak with agents directly, and appreciate your prompt responses. That’s an important factor in the successful customer relations.

  • Mark Tooley over 1 year ago

    Kyle, Betty and everyone at Roger Smith Insurance are always very friendly and attentive to our needs and quick to act if we have a problem. They are the best!!!

  • Nichole Evans over 1 year ago

    Wonderful agents to work with and always have the customers interest first. I have been with this company for 4 years and have has zero issues! I reccomend to everyone to give Roger Smith a call!

  • Larry Baker over 1 year ago

    Best value in Tiffin. Customer service is #1.

  • Michael Bennett over 1 year ago

    Great customer service

  • Edward Wise over 1 year ago

    Kyle, thank you for helping us during our recent car insurance problem.

  • Laura Wright over 1 year ago

    I trust Roger Smith Insurance Agency because they have been life long friends and neighbors of myself and my family.

  • Terry Whitaker over 1 year ago

    I feel that i'm getting the best value possible at Roger Smith Insurance and the staff is very accommodating and a pleasure to work with.

  • Edward Harmon over 2 years ago

    Better service and prices than anyone else. Feel like a person and not a number.

  • Diane Phillips over 2 years ago

    While I was checking into options for health insurance I had my home, auto and business insurance reviewed to see if I could get better rates. Karen and Kyle were very helpful in getting me the best rates for all four saving me a great deal of money with much better policies. They are very knowledgeable in many types of insurance. I highly recommend seeing what they can do for you. Diane

  • Nancy Ferguson over 2 years ago

    Karen has always been most helpful in choosing an auto insurance policy that is the most cost-effective for me.

  • Pamela Smith over 2 years ago

    always friendly and knowledgeable and offers insurance product to meet my needs rather than trying to sell me something I don't need

  • Dominic Goshe over 2 years ago

    We appreciate the excellent customer service we receive from Roger Smith Insurance Agency, and are confident that as our insurance needs change over the years, the agency will continue to work hard finding the best coverage for our needs, at a great price!

  • Steve Perkins over 2 years ago

    Offered better rates on our condo and able to save us about $300.00 a year.

  • Abbey Wise over 2 years ago

    I appreciated the prompt response and convenient process of obtaining insurance through Kyle. It's a wonderful feeling knowing that they have you in their best interest. Thanks again!

  • Jerrold Solomon over 2 years ago

    i have been with the company for 25 years. i have auto, home, and all other insurances with. they save me a lot of money. they go the extra mile for you and explain things you need to know. dr solomon

  • Holly Wadsworth about 3 years ago

    Lindsey has went above and beyond trying to get my auto policy moved over to their office at the same time as starting my new homeownership policy. She has even talked with my former agent via 3 way call to figure out how to get me the best rate available. I love how friendly and personable she is!!! Everyone in the office is also very quick at responding to my phone calls and emails!!

  • Sandra Gilliland about 3 years ago

    Courteous staff. Very pleasant. Very helpful in helping me to change the day of the month that my premiums were due so it would be after I get my social security check and my payments therefore would not be late each month.

  • Betty Cantwell about 3 years ago

    Roger Smith Insurance was very patient and helpful with getting us insured.

  • Jim Voorhees about 3 years ago

    I have been with Roger Smith insurance since 2006 and would not have any other company handle my insurance needs. Thanks for the great customer service.

  • Jami Opp about 3 years ago

    You saved me so much money! I was with another company and my monthly payments were cut in half by switching with you! Thank you!

  • Carolyn Hoover about 3 years ago

    Every thing has been fine. No trouble. Right price and can make payments which helps me.. Thank you Carolyn Hoover

  • Larry Dorsey about 3 years ago

    Great customer service.

  • Susan Hartschuh about 3 years ago

    I recommend Karen to anyone with questions about Medicare supplements and Part D options. She takes her time to check all the in's & out's of a confusing decision...what company to go with!! Susan

  • Bev Hemmerly about 3 years ago

    The rates I pay are unbeatable and Karen is so very helpful and great to deal with.

  • Cindy Mack about 3 years ago

    No matter when I have contacted Kyle or one of his staff they answer my questions or give me a call back quickly. I'm confident having all my insurances with them.

  • Lynn Hannigan about 3 years ago

    Always extremely helpful with any questions and very fair prices

  • Roger Galloway about 3 years ago

    I appreciate Kyle and his employees so much! They are always willing to help with any issues we have and it's nice to know we can count on them in times of need. I highly recommend them!

  • Pamela Smith about 3 years ago

    I've dealt with this family owned insurance agency in one capacity or another for 20 years or more. Always kind and courteous and responsive to my needs without scaring me into more insurance than I need. Thank you! Pam S.

  • Derek Schleter about 3 years ago

    Kyle has always been helpful and makes sure he gets you the best deal there is. He's always extremely nice and professional. I've enjoyed working with him on the different situations that I've needed help with.

  • Richard Wiggins about 3 years ago

    Every time I call with a question I am greeted like a best friend and your staff always gets back to me with an answer very quick on those rare occasions when they cannot answer it right away. I would never change angencies.

  • Craig Branson about 3 years ago

    Smith insurance has welcomes us in immediately and saved us over 500 a year on our house insurance. That in it self is reason enough to switch

  • Thomas Toepper about 3 years ago

    The agency and the people working there are very professional. Everything was explained in detail.

  • Todd Edmond about 3 years ago

    Kyle Smith is excellent!! He is always there for any questions or concerns we have about any of our policies - or new ones we may be interested in. Kyle is not just our insurance agent, he is also our friend!

  • Ryan Tracy about 3 years ago

    Great customer service, from the the very knowledgable staff. Kyle and his staff do a great of reviewing our policies to insure we are getting the best rates. Give Roger Smith Ins. a call. You may be happy you did.

  • Jerrold Solomon about 3 years ago

    They are amazing. house insurance, car insurance, umbrella, and health insurance. the best prices in town with the highest quality.

  • John Kramer over 3 years ago

    Got us great coverage for a great price.

  • Anthony Foster over 3 years ago

    Great customer service!!!!

  • John Earl over 3 years ago

    we have had no problems you have been there when we did need you

  • Randall Culver over 3 years ago

    Locally owed and operated. They're the best.

  • Lindsay Young over 3 years ago

    Roger Smith Insurance has always done a great job handling any claims I have had, setting up additional services, and getting me the best price available. The customer service is always great when calling and making changes.

  • Amie Gahris over 3 years ago

    very helpful and knowledgable about my new policy.seems like a friendly place to work. made me comfortable right away. Thanks !

  • Mary Creeger over 3 years ago

    I recently had to have proof of homeowners insurance from my new mortgage company. The staff at the front desk took care of all the paperwork and made me feel completely at ease.

  • Rex Cramer over 3 years ago

    Fast and reliable

  • Jason Bauer over 3 years ago

    Lindsey has always been helpful

  • Robert Brose over 3 years ago

    You have saved me a lot of money and got me the coverage I need. We've also received fast and great service when we put in a claim when we collided with a deer.

  • Robert Clinger over 3 years ago

    Friendly staff! Always willing to help with questions! So glad we switched!!

  • Robin Curtin over 3 years ago

    Insurance matters are taken care of in a very timely manner and everyone is very friendly & helpful.

  • John Breidenbach over 3 years ago

    You had all the answers & had done your homework before we arrived. Saved me hours of work & possibly a purchase of the wrong policy. You made it quick & simple. Thank You.

  • Wayne Bradley over 3 years ago

    Always courtious and respectful to my questions. I feel I can rely on Kyle's team to get me the best prices for all my insurance needs.

  • James Brooks over 3 years ago

    Everyone is always pleasant and willing to helo with any questions. Unlike other insurance agents that I've had in the past when I have a question I can call or stop into the office and speak with someone local who doesn't refer me to a 800 number.

  • Mark Brickner over 3 years ago

    Karen patiently filled out my health care application and was very kind even though this provided no income for the business. Thanks for your help

  • Gary Barnes over 3 years ago

    I can usually talk to the same person which makes me feel at ease. Betty has always taken care of everything without a problem and in a timely manner. I have always been satisfied with what we're paying for our insurance. Hats off to Betty and the the rest of your team for making my life easier!

  • Howard Stultz over 3 years ago

    Quick, convenient, and friendly service. Kyle was very knowledgeable and was able to get our problems resolved. Worked with us to quickly and efficiently, to resolve all of our needs. I already have and will continue to recommend Kyle and his team to friends and family.

  • Roger Benz over 3 years ago

    I've always had prompt response regarding any changes, needs or claims. You're easy to access whether by phone, email or walk-in. As an independent agent. I have always felt that I have received the best value the market provides.

  • Steve Jozwiak over 3 years ago

    You made the process incredibly easy and fast. You got back to us right away when we called for information. We have already recommended you to a couple of people because we were so impressed with the service and the savings! Thank you!

  • Tami Andrews over 3 years ago

    You provide quick, thorough answers to any questions we have!

  • Lynn Jones over 3 years ago

    With just one phone call to the Roger Smith Insuarance agency, I quickly got a quote and the coverage I needed. Barb DeBarbrie handled everything very efficiently considering I live out of state and needed the coverage for a home I have in the Tiffin area. Would highly recommend this agency.

  • Patricia Steyer over 3 years ago

    Kyle has been a Great Agent for us. Fortunately we have not had to use Kyle's services & I hope that we don't have to. It's a welcome relief know that there is someone to help you if you ever need help. The office workers have been good to us also. They have helped us with what ever insurance needs we have & they are Kind, Courteous, & above all, Professional, plus they have helped save us money. If anyone would ask me, I would recommend Kyle & Progressive Insurance to anyone. You won't be disappointed.

  • Laura Wright over 3 years ago

    The employees at Roger Smith Insurance have been neighbors and family friends all of my life. I've grown up trusting their judgement. I know and have experienced that they will help me make choices to find the best plans to fit my needs at every stage in my life. They are always prompt and helpful when I have questions. I know answers are an e-mail away or a quick stop in to the office.

  • Tom Wilkinson over 3 years ago

    The whole staff is very friendly and helpful when ever we have any questions.

  • Scott Wise over 3 years ago

    Kyle is very personable and willing to take the time with you!

  • Tim Gaietto over 3 years ago

    Kyle spent his time with us and explored several options giving us plenty of information to help us in choosing coverage that was right for us. He is very personable and knowledgable!

  • William Sherman over 3 years ago

    The customer service is always prompt and friendly. It feels like family and is extremely appreciated. Thanks team!

  • David Shelton over 3 years ago

    Kyle and his staff always strive to provide friendly, efficient service. A great partner to work with! Always looking out for our best interest. Highly recommend anyone to call them for a quote. You won't be disappointed! Dave & Jan Shelton

  • David Porter over 3 years ago

    Everyone has been friendly, courteous, and knowledgable every time we have needed anything! Keep up the good work!!

  • Raynaldo Lopez over 3 years ago

    Very quick to answer questions & always helping in anyway can.

  • Jeffrey Kuhn over 3 years ago

    Roger Smith Team got right on the Claim ... We got windshield replace next day... Threw Feasl Collision... I'm working on what to do with other Damage Jeff Kuhn

  • Scott Riddle over 3 years ago

    Anytime there has been any questions or issues, we have always had quick and accurate responses for all the staff at the Roger Smith Insurance Agency. Keep the tradition going!

  • Kevin Hughes over 3 years ago

    make claims and changes to policy easy

  • Dan Hopkins over 3 years ago

    Kyle was very personable and thorough when setting up the insurance and Betty is great at helping with maintenance details. We feel like we will be taken care of.

  • Robert Ritzler over 3 years ago

    You saved us a significant amount of money in insurance costs when we switched to you and you have always given us great service.

  • Robert Ritzler over 3 years ago

    Roger Smith Insurance has been a great company to work with. Anytime I have had a claim they have seen to it that everything was taken care of quickly and to my satisfaction. They also make sure I am getting the best rates while still taking care of all my insurance needs.

  • John Kastner over 3 years ago

    They make me feel like I'm more than just another client, more like a close friend. Someone that I feel actually cares about my business, my home, and family. Thanks again.

  • Michelle Kramer over 3 years ago

    My agent, Lindsey, listened to my needs and found a provider that met those needs at a fair price. Also, Lindsey was responsive, knowledgeable and friendly. It is a pleasure to do business with her. As long as my rates remain reasonable, I will be happy to be a customer of the Roger Smith Insurance Agency for many years to come.

  • Bryan Glover over 3 years ago

    Staff is always helpful, fantastic customer service. Kyle and Betty have don a great job of finding ways to save me money while making sure my property and vehicles are protected. I have been with The Roger Smith Agency for over 15 years and have always been extremely satisfied.

  • John Kastner over 3 years ago

    I have been with Roger and Kyle for over 30 plus years now and i still get the same great service today as i did when I started. They always listen to me, answer all my questions, and then steer me in the right direction. I would highly recommend Roger Smith Insurance Agency for all your insurance needs. Thanks Kyle for all your help over the years.

  • Rodney Robbins over 3 years ago

    We think your employees are fantastic, they are very helpful and kind. They work hard to get you the best price and coverage. You have a great team working at Roger Smith Insurance.

  • Brad Smith over 3 years ago

    Roger Smith Insurance has met and even exceeded my expectations for many years now. I recall a time a few years back when my home owner's insurance was nearing time for renewal. Karen Brose had noticed several renewals for my current provider were coming in much higher than years past and alerted me of this possibility. Karen then researched comparable providers in the Roger Smith Insurance family and found another provider to have ready to compare. When the quotes came back, sure enough Karen was right and she was able to save me considerable money on my renewal by switching. Thanks for looking out for my best interest by locating a comparable provider at a cheaper cost without me even having to ask!

  • Donald Tusing over 3 years ago

    We have been with Roger Smith Insurance for so many years. We would never think about going anywhere else. We have never had a bad experience with any of the claims we have submitted. We are always treated with kindness and respect. They go above and beyond to find you a company that fits your individual needs. Word of mouth is the best advertisement. We would never recommend anyone or anything if we were not 100% satisfied.

  • David Smith over 3 years ago

    We have been with Roger Smith Insurance since 2002. You have been available for everything that we need. We appreciate the prompt help with any question, and any other assistance that we have needed.

  • Richard Morley over 3 years ago

    Very prompt in establishing coverage for new car.

  • Joseph Smith over 3 years ago

    I have been with Kyle for so long I don't remember...He has always listened to my request and when needed found the best rates and the companies he represents are of the caliber you look for. I have refered friends & family members to Kyle and would not do so if i was not pleased with the products and service they provide.

  • Brad Smith over 3 years ago

    Karen Brose is my primary contact at Roger Smith Insurance. Like many people, multi-tasking is an essential part of my day. Having the time to stop in the office in person is not possible for me most of the time. I use email for most correspondence with Karen so I can juggle many things at the same time (phone calls, people stopping by my office, text messages, etc) Karen has always been there to respond in a timely manner. She is able to get everything I need done digitally. All of my business insurance as well as personal insurance (umbrella, home, auto, motorcycle, etc,) is handled by your office. Keep up the good work and helpful service.

  • Thomas Robinson over 3 years ago

    I had an issue with a different agency for homeowner insurance and Kyle set me up with new one and saved me big money! Karen is always very helpful with any problems I go in with. Kyle saved me money by finding a house insurance company. Keep up the friendliness we get from everyone

  • Valerie Hohman over 3 years ago

    dennis is wonderful and always gets back to me asap.

  • Carolyn Hoover over 3 years ago

    I like how friendly you are. And I like the price, and I like paying quarterly. And I like the service. Thank You Carolyn

  • Sue Hesson over 3 years ago

    It really means a lot to me that I know you and your family. I know you are good honest people!

  • Derek Schleter over 3 years ago

    You've helped me save money on both health insurance and as well as my car insurance. Every year my payments keep going down. I couldn't have asked for a better insurance agency for helping keep the payments low and affordable.

  • Don Gaietto over 3 years ago

    At Roger Smith insurance they are always friendly and polite, look for the best possible rate, and answer or call company to get my answers to my questions in a timely manner. Had one claim to date and were quick to help.

  • Joseph Fretz over 3 years ago

    Hi Bart, from the moment we first contacted you regarding insurance for the purchase of our new home you have been very responsive and easy to get in touch with, no matter the day or time. In addition, your price was competitive, always a plus!! My wife and I have been very pleased and will continue to recommend you to family and friends. Keep up the good work!!

  • Kaye Fisher over 3 years ago

    No matter how minor my needs are compared to your other clients, you and your staff have always treated me as if I were important to your business, Thank you.

  • Wayne Bradley almost 4 years ago

    This insurance company has been great to work with. We have been with roger smith insurance group for many many years and have been quite satisfied with them. We have several policies with them and never hesitate to call on them with any changes. Highly recommend them.

  • Todd Edmond almost 4 years ago

    Kyle always gets right back to me at any time of the day or night. It is this personal touch that goes such a long way. Kyle knows me. Kyle knows my family. I feel secure knowing my insurance is with Roger Smith Insurance Agency.

  • Brad Dunn almost 4 years ago

    I appreciate the timely follow up whenever there is a question about my coverage. The staff is always courteous, professional, and polite.

  • Joseph Distel almost 4 years ago

    I can't say anymore but with Roger Smith insurance they care for you like family! The whole team genuinely care. Thank you for the honest advice you have given me and I will be a loyal customer for life! Roger Smith insurance A++

  • Jerrold Solomon almost 4 years ago

    Amazing , they are always there for me. Auto, house, work. they really take care of me and my family. The rates are excellent and since they are able to shop other companies you get the best bang for your buck.

  • Shaun Dick almost 4 years ago

    You have always been helpful and answer all my questions

  • Chad Dewald almost 4 years ago

    Very easy to talk to and work with the staff. Got what I needed done and in a timely manner, for a great value

  • Robin Armbruster almost 4 years ago

    Everyone takes the time to make sure all your needs are being meet. Kyle has been so helpful & kind to me, especially with everything he did to help my mom with insurance issues with my dads estate.

  • Karen Cost almost 4 years ago

    YOU ARE EXCEPTIONAL, AND MY PERSONAL CHOICE SO YES I WOULD REFER YOU TO OTHERS. THANKS KAREN COST

  • Mark Brickner almost 4 years ago

    I will always remember the day my house burned down when Roger came out to see me while the fire crew was still cleaning up.

  • Jason Coleman almost 4 years ago

    You saved us $ on our car insurance and home owners insurance! :-)

  • Robert Clinger almost 4 years ago

    Very helpful and polite workers! Easy to talk to and just all around great customer service!

  • Penny Clouse almost 4 years ago

    The friendly staff and quick response to issues.

  • Sarah Burns almost 4 years ago

    When calling about any questions, there is always a prompt response back!

  • Leo Carnicom almost 4 years ago

    It's important that we work together to keep my insurance down, and I enjoy the friendly service that we get from Roger Smith Insurance.

  • Erika Burks almost 4 years ago

    Very helpful and can answer any questions we had. Fast and reliable.

  • John Boehler almost 4 years ago

    Nothing specific, I'm just happy with your service in general.

  • Ellyse Bowen almost 4 years ago

    Roger Smith Insurance took the initiative to contact me regarding a much cheaper insurance rate. Great to know they were looking out for my best interest, as well as saving me money!

  • Larry Wadsworth almost 4 years ago

    i like the fact that you have always worked for us, your client. Insuring us that we are getting the best rates available for our insurance needs. We also like the one on one service knowing that when we call we will be connected to the agent that is in charge of our account. Thanks for the great service ! Larry Wadsworth

  • Robin Curtin almost 4 years ago

    Your staff is always friendly and helpful!

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166 Reviews

Agent's Business Hours

  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed